What a great experience! Started with the initial phone call, so nice! Everything was explained…read moreclearly and had follow up texts and emails and personal call the day of service. My dryer vent was cleaned in less than 20 minutes. Both technicians were great, Dausaun and Quentin, thank you for your great service and kindness. Much appreciated and will look to refer you guys in the future!!

UPDATING TO FIVE STARS because Brett and Quintan came today and were AWESOME. They not only fixed…read morethe issues I originally posted with a 3* review, but also revisited what we had discussed back in March - fixed it, and found something new going on that we will fix soon. VERY happy now. Prior review: We hired Capitol Duct because they were the only company we called that used a scope (camera) to examine the ducts before cleaning. We should have gotten the ducts cleaned before installing an in-duct booster fan, but we didn't think of it, so we needed the cleaners to be extra careful with their rotating brushes in that area. They came out 3-2-26. [I deleted the rest of my review, but the photos can' be deleted - they show dirt that showed up on our filter 2 months later. Capitol Duct came out again right away and took care of everything. NOTE to others - if something goes wrong, call them before posting a bad review.]

My mother currently had your employees deep clean the furnaces and vents inside her home. The…read morepeople who showed up were very punctual, professional, and knowledgeable with what they were doing. Their communication was great

I was impressed! Both members of the crew took time to explain the process each step of the way,…read moreand had lots of good advice for me going forward. The quality of their work was great. They were also respectful of the need to wear protective face masks in my home due to an immunocompromised situation. I will continue to do business with West Coast whenever my home needs additional duct/vent cleaning.

Awesome honest, intregity, reliabor, punctual. Throughly explains everything along with answering…read moreall questions and concerns. I would recommend to anyone that needs this service without hesitation

Owner Chad and his team are amazing to work with. Very professional and thorough. Friendly,…read moreknowledgeable, and courteous. Definitely not your run of the mill "blow and go" duct cleaning. They don't leave until you are satisfied with the job. I could not speak more highly of this company and its owner's commitment to doing right by the client.

They came out and cleaned my dryer vent. All the work was completed outside my house. They provided…read moregreat information on when to have the work repeated to keep up on the maintenance of my home. They were on time and finished the job for the amount of my free estimate in the time they said it would take. Would definitely use again.

From the owner: Our business is locally owned and woman owned. We pride ourselves with quality workmanship as will…read moreas fair and honest pricing. We are offering 20% off all furnace and air duct cleaning and dryer vent cleaning now through Labor Day.

Terry's services to clean my dryer vents were fast and efficient. He gave me a quick quote and he…read morecame the next day on time. He's your guy to get the job done! Price can be beat! Thank you

Did a great job when I moved into our resale home. I looked into the floor vents and discovered…read morethey were FULL of dog hair - ugh! Called Magic Clean and he came out and cleaned EVERYTHING including my Dryer vent which looked like it had never been cleaned. What a relief to have a quality job done at a fair price.

We had insulation in the Attic replaced with new insulation in the crawl space our air ducts…read morecleaned. Aaron came and gave us an estimate after a throw check of our attic and crawl space. Aaron's attention to detail and explaining the whole process was incredible. The crew led by Luis was very professional and kept me aware of each step in the process. Eli in the front office was very helpful when we had to change a date. He was also very helpful and arranged payment through our bank. I will definitely use Environmental Solution again

Update: I was billed twice, so you'll want to double check your statement. I paid by check--to…read moreavoid the unexpected fees using my debit card. In related news, I later found out that asking adding a surcharge for debit transactions is actually illegal per U.S. Federal law. Good to know. (https://usa.visa.com/dam/VCOM/download/merchants/surcharging-faq-by-merchants.pdf) You might bring this up when they attempt to do charge you for a debit card, which my agent did. They can charge up to 3% for credit cards. Nevertheless, the good folks are the office were very nice about reversing the double-charge. I am waiting to see when it comes through. Pro's - Basic work seemed to be done well and at a price that was competitive with others I contacted at least for the basic service. - Communication was prompt. - After some re-scheduling on their part, the team did the work swiftly and efficiently. - Most of the terms were clear in advance, using Yelp Projects. Con's - This is a fairly shiesty corner of the home maintenance world. Many providers seem to give you a low-ball estimate to get in the door and then upsell significantly. - Envirosmart is not an exception. - The initial quote was $200. This included scoping the ducts and doing the negative pressure clean-out. - Onsite, they then upsold me to $670 for a more thorough brushing of the vents, sanitation, and some other ancillary services. - They were only modestly well-organized. They called the day-of to reschedule because of a conflict with internal training. They also confirmed a different time than I had originally scheduled. It was the difference of a 9 to 11am original window and a 2:30-3pm arrival. - The Yelp Project communication could have been clearer. They did not specify whether they were calling to quote me or coming to do the service! Amid all this and with some clarification and flexibility on our part, we worked it out. I would have appreciated either a discount or additional service for the delay. None was proffered. I did not go ahead with the upsell as I had already gotten quotes for less from other providers with somewhat more transparent pricing. I think the work they did appeared fine. See attached pics. Your guess is as good as mine which are before and which are after! They did not specify when they sent them to me and email took off the timestamp. I'm hoping the cleaner ones. I probably will try another service when I do this again and with a higher rated provider. All in all, though, I had low expectations and those low expectations were met.

Had such a great experience!! Service was on time and exactly what was quoted…read more Super nice people that have been doing this for many years! Technician explained everything along the way and made it so clean that it looks like new! 100% would refer you guys as much as I can.

We scheduled with All City a few months ago as it was the soonest we could have them come to our…read morehome. The week prior to our appointment we received two emails reminding us of our tech arriving between 8am and 10am. At 9:55 the morning of our appointment no one had arrived or called us. We called their office to see why. No answer. I left a message and headed to bed, (I work nights and needed to sleep). 10 minutes later I got a call from All City stating that the tech had arrived but wasn't able to access our neighborhood due to our security gate. The lady on the phone told me that I didn't include a proper phone number when setting up my appointment. The control box at our entry gate lists all homeowners and a way to contact us. The tech never called me. There is also an unlocked walk through gate the tech could use to access our neighborhood and walk 150 yards to my front door. The tech never thought or tried this simple idea. The lady who called me seemed more interested in pointing out how I was responsible for their tech not being able to get to our home than apologizing for the fact their tech hadn't arrived. She made no effort to find a way to get our fireplace serviced. Do yourself a favor and not use All City Fireplace. They are not focused on taking care of customers.

I hired Rainier Heating & Cooling for regular maintenance of a mini-split system (4 interior and 1…read moreexterior units). I compared several vendors, and Rainier was the one that provided the most clear and competitive pricing. Alex arrived at the agreed upon time (we had an arrival window of 8-11am) and proceeded to perform the job quickly and efficiently. He washed the filters outside to minimize the dust inside the house. Since the maintenance, the A/C feels a lot more potent, which is great with the high temperatures we are currently experiencing. I would gladly recommend Rainier Heating & Cooling.

Excellent service from start to finish. Steve was great throughout--answered all my questions and…read moregot me exactly what I needed at a fair price. The installation team was on time, professional, and their high-quality workmanship really shows. About a month after the install, the thermostat turned out to be faulty. Their post-sales support was just as good as the initial install. They had Austin out the very next day to replace it. He was professional, efficient, and had everything back up and running quickly. They delivered the kind of follow-up service you hope for but rarely get. Highly satisfied.

They repaired my washer and I was upset because it started leaking again…read more They came out to look at it again and it turns out it was my issue as I have a lab and when washing, dog hair was breaking to door seal which made it leak. My bad! Thanks again for coming out and identifying the issue at no charge.

Very unreliable when came for repair waited 3.5 hours after our appointment time to let me know…read morethey didn't have the part second scheduled appointment time 2 hours late we had prior engagement couldn't get fixed was then told there time is more important then mine.

The team are professional, and actually explained what they were doing instead of just rushing…read morethrough the job. The quality of the work is solid and the pricing felt fair for what you get. If you're looking for HVAC service in Seattle, these guys are worth it. Would definitely recommend.

Alex did a great job fixing my furnace and at a fair price. Would recomend them to my friends.read more