I'm going to start off with the good. Niazi is a good person who took responsibility of a dent on…read moremy car. I dropped off my new car to get a nail taken out, and ended up with a dent on my passenger side. While I was putting my book bag in the passenger side, I noticed a pretty large crease going horizontally. Niazi insisted that he didn't know what happened, but that he would take responsibility since it happened at his shop. The bad: he sent me to his nephew's body shop for repairs, that lead to other damages, but I'll leave it for that shop's review. His nephew, like him, was really nice. But again, nice doesn't make up for damages. The bottom line: a dent shouldn't have been made for a simple nail removal and patch job.

The most amazing people here ever best experience will never go anywhere else the owner is so nice…read moreso easy.Going amazing customer service.I definitely will not go anywhere else.His prices are amazing, and his staff is amazing

Demi Roadside Assistance really came through when I needed help the most. Their response time was…read moreimpressively quick--I barely had time to worry before help arrived. From the moment the technician showed up, it was clear I was dealing with a true professional. He knew exactly what he was doing, worked efficiently, and handled the situation with confidence, which immediately put me at ease. What stood out even more was the level of courtesy and care. The technician was extremely polite and respectful, and he went out of his way to make sure I was comfortable. Since it was cold outside, he actually encouraged me to sit somewhere warm while he worked on my car, which I genuinely appreciated. That kind of thoughtfulness makes a stressful situation so much better. I highly recommend Demi Roadside Assistance for their fast service, professionalism, and genuine concern for their customers. A personal go to from now on. Thank you

Quick and professional service! Had a tire repaired in no time and Demitrius was super friendly and…read morekind to work with. Definitely what you are looking for when it comes to having someone help out with your car.

Had a tire problem last night and needed a new tire. Pablo's took care of me - he sold me a tire,…read moreinstalled it, and I was back on the road in 30 minutes. You will not find a more reasonable, honest, and helpful place than this. 10 stars!

This place is the most unassuming place from the outside and you might even wonder if they're open…read more However they do one thing and do it well. Had a flat that needed repair, brought it over and 15 minutes later I was out the door a happy man. They found the culprit (screw...), pulled it out, patched the tire, refilled the air, removed my spare and replaced with the tire. Really have no complaints and it's places like these that I LOVE when it comes to auto care. No frills, no gimmicks, just quick effective service. They charged me 12 bucks for everything, can't beat that either.

Great customer service, only get oil change done there but mechanics and guy at front desk are…read morepersonable and accommodating! No complaints

CAUTION: Don't Bring Your Car Here!!!…read more I went to Tuffy in Glendale Heights to get the power steering line on my 2006 Volvo XC90 fixed, and they told me that in order for my car to run well, I needed several additional services: - Diagnostic Testing: $135.00 - Remove & Replace Spark Plugs: $405.56 - Power Steering Fluid Service: $246.85 - Emission Test at IL EPA: $89.00 - Front Disc Brake Service: $555.45 - Rear Disc Brake Service: $480.63 - Remove & Replace Drive Belt (Accessory/Serpentine): $220.64 - Remove & Replace Power Steering Line: $1,147.14 - Remove & Replace PCV Valve: $738.87 Despite paying $4,000 for all these services, they had my car for an entire month and still failed the emissions test, which never passed. I remained in a persistent cycle of having to call them for updates, each time hearing empty promises and new problems that led to further ballooning bills. Once my vehicle was finally returned, relief was short-lived. Within a week, the car began to shake and I had no choice but to return it to Tuffy. Three days went by before they finally called me to only to inform me of an "undetected" engine issue they failed to see initially. Shockingly, rather than fixing my car, they tried to pawn off another vehicle, which turned out to be a lemon--a blatant attempt to sweep their oversight under the rug and offload more problems onto me. The communication was nothing short of a catastrophe. After days of waiting for calls that never came, In sheer disbelief, I asked for at least half of my hard-earned money back, a request met with ongoing silence and no action. Ultimately left with no car and no resolution from Tuffy, I had to tow my beloved truck away, disheartened and significantly lighter in my wallet. I urge anyone considering auto services at Tuffy to think very carefully and consider this cautionary tale. The disappointment and financial hit were real, and I hope to spare others from similar distress. Thank you sincerely for taking the time to read and heed this warning.

Magnum Car Rental service is Amazing !! Great Customer service, reliable car, friendly,…read moreprofessional, & the Mechanic was Awesome any questions you may have he's very knowledgeable & will answer any questions 10/10 Great Service I'll definitely be back when I'm in town & I'll recommend this company to my family & friends as well !!

Fast response and great to work with! I would highly recommend them if you are in need of their…read moreservices!

I had a lingering issue that my local mechanic (who I generally trust) quickly identified as a bad…read moretransfer case. Above 40mph, my car made a rumbling sound. The repair would cost about $2k. I wanted a second opinion so I brought my car out here, 45 mins from my apartment, but close to my parents. After about an hour or so, they gave me their opinions of what's going on. It was *similar* to what my mechanic said, but instead of the transfer case, they showed me a bolt from my differential that was rubbing and shaving metal shavings into the differential oil. There were several other things. They honestly let me know that it probably wouldn't be ready until Monday at the earliest (this was a Friday afternoon), which made since because this wasn't a quick job, and they needed to get some replacement parts on. Additionally they're only open til noon on Saturday, and not Sundays. I called them on Monday to get an update. Joe explained everything thoroughly to me on the phone. Letting me know how they were planning to resolve the various problems. They also changed their mind on 1 problem, and identified an issue that was masked by the rumbling sounds. This was my front left wheel bearing. They replaced my rear diff, serviced my front driveshaft, transfer case, rear driveshaft, full front left wheel bearing replacement. Indeed it took almost a week to complete, but the problem has been fixed and it's been about 2 weeks now. Also, they get the benefit of the doubt because some of the delay was caused by two of their partners giving bad parts. First, the brought a part for the front, not the rear. Second, another supplier brought in a used part that Joe said was not up to par in quality, so they didn't use it. Extremely pleased with the work, and the staffs knowledge and friendliness. I only really worked with Joe, who was a 10/10, I can only imagine the other managers are as well. Nice job!!!

Force you to come in for inspection for a quote if any kind, prefer to act like a dealership and…read moretry and upsell you in person I guess. Not to mention when they did finally quote they were more than double the other local shops around for brakes. Would not recommend, better going to the dealer at that point.

Daryl and Dane deliver as promised. They are kind and respectful to all. They listen as well as…read moreexplain what your vehicle needs. Their pricing is fair and they use quality parts! I will continue to bring my vehicle to them when it needs service and my family is bringing their vehicles to J & R Auto as well. Thank you both for the exceptional service!

COMPLETE SCAM! stay away. will rip you off. came in for air on my tire, after fixing a nail which…read moretook one minute he said it would be $30 then when he went to charge me he charged $35 and didn't even tell me. when i saw the receipt he said it was for tax but the receipt clearly didn't say any tax on it and when i went to the owner he just decided to yell at me. absolutely awful owner. i would go somewhere else for business

I took my car for the brakes and they told me that also the oil compartment was leaking and they…read morefixed it. Total was $1300 for all. Waste of money because my car broke in the middle of the road because all the oil came out. They didn't give me any warning that what could happen. I was told by them that they repair everything and my car was in a good condition. Now the owner of this place doesn't want to be responsable for his job and my car is a total loss. Don't waste your money in there or also I could it get into big accident and been injured but thank God no and it's only my car.

AutoHouse is very trustworthy and fair. They were able to fix my auto in a very timely manner and…read morelet me know of future problems if not addressed soon. Highly recommend!!!