Vince and his crew are professionals that get the job right and quickly the first time…read more Highly recommended.

Horrible Shop I don't recommend…read more Went in for an estimate a while back ago that they tried to charge me an arm and leg for doing a rinse on my engine that I did not ask for. Ended up having to call the cops after an extremely rude and demeaning interaction with the workers towards not only me but my parents as well. It took an hour of arguing with them, cops took 2 minutes to talk to them before they walked out with my keys. Vince was misleading. I got my car back with no charge because I didn't sign anything.

I highly recommend this Christian Brothers shop on Rt 59 and North Ave in West Chicago. I needed…read moreto get my engine replaced in a 13 year old Chevy Malibu ECO and wasn't sure I wanted to spent that kind of money. But it was well worth it! My car feels and drives like it is new, for real. The new engine purrs and the handling of the car has been tightened up at no cost to me. Other nagging issues were cleaned up at no additional cost. The job took a little longer than expected due to severe weather. I was offered a rental to help get errands done. I didn't need the renal but the offer was very nice. I felt very well taken care of. Thanks Jason and Joe!

Great shop! I really appreciate how good these guys are. I had a crazy odd electrical issue and…read morethey figured it out in no time. My service writer Kevin kept me in the loop through the whole process. Special thanks to Kevin and all of his staff....these guys are pro's, I. I read a previous review that said something on the order of "this place is cleaner than my doctors office". That's no lie! It is!

GREAT place! Have been back multiple times - these guys are always my go-to. I got my oil changed…read moreand my coolant replaced in this visit. The manager-on-duty (he was wearing a True Religion sweatshirt, I didn't catch his name unfortunately) was super nice and showed me everything that they were working on, which was helpful. The two technicians that assisted me were fast, efficient, and friendly. They also gave me money off and honored my coupon! They've got my business.

They hire unprofessional technicians. One of new hire drop accidentally engine oil on outside of…read moreengine and did not even clean it or say sorry. Now my car smells like burning oil ...

Love these guys. My brother's really handy but busy and he takes all of his vehicles here. I tried…read morethem with one car first, then our second car, and Keith has been very responsive and fair, price-wise. The waiting room is very clean. Their bays look clean and well-kept. On the billing side, their invoices are straightforward, and their troubleshooting process makes sense. All in all, Frank's is an excellent local garage.

It's true what the other reviewers say -- Frank's Automotive Repair is indeed awesome…read more As my car starts to age and in need of some automotive TLC, I've been looking for a trustworthy and dependable independent shop. I'll admit I was initially skeptical of the glowing reviews for Frank's Auto (we are talking about an auto shop here, after all). But after having them perform a couple of extensive repairs on my Acura, I TOO have become a fan (and also now understand that one other reviewer and how he was 'sad' when he moved out of the area and couldn't use Frank's Auto anymore!) Keith is about the nicest guy you can run into. He is very responsive to your questions and clearly knows his stuff. When he can't answer your phone call (again, he himself is in the shop working), he calls back pretty quickly. He has finished the repairs in the time span originally noted. The repair costs are very reasonable and he does a great job explaining pre and post repair on the breakdown of the costs.

Great Service!!! Reasonably priced! Friendly!! Thank you so mcu!…read moreFast and Courteous:)

Krage was recommended to be by a local and they did not disappoint. I needed a rear wheel bearing…read morereplaced before I drive 1200 miles to Hernando Beach, Florida. I also added: oil change, new belts, new filters, transmission flush, and BRAND NEW REAR BRAKES. The bill was very reasonable and the work has passed my inspection. Also, they were communicative at each step, upfront with the charges, and took split payments. I highly recommend them. Unfortunately, I had to subtract 1-star because they got grease on my floormat.

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

We have two cars that rely on Garage 31 over the past 8 years. Our cars have been repaired without…read moreany issues. Garage 31 is a relationship based business that values its customers!

Service was courteous and quick. Friendly staff. They took me through vehicle and made…read morerecommendations w discounts

This particular location no longer offers regular oil and you have to get the full/blend synthetic…read moreoil, which is more expensive. It would have been ok if they made you aware of it before pulling your car into the bay.

Called to discuss some options on an exhaust system. Did not get a single answer. Was told to call…read moreback when the manager was there and then he never even took the call. You can barely hear the receptionist in her. Only advice was to bring it over so they can look at it. There's nothing to look at. It's a cat back exhaust system on a standard truck. How much to complete the job?? no thanks I'll take my business elsewhere!

I'd honestly give zero stars if at all possible. This place…read morehas really gone down hill over the years with no regard for proper customer service. 12/8/25 I dropped off my bmw to have the catalytic converters and o2 sensors replaced, I trailered my own vehicle there instead of paying for a tow because the old converters were completely clogged and not work risking the engine damage. Upon arrival I had zero problems starting the car and unloading it off the trailer and driving it to the back lot and let it idle for 5 minutes while I put all my straps away and went inside to give my info. 12/12/25 I go to pick up the vehicle with full intention of driving it home, I pay $700 cash (I supplied my parts) go out to the car and it's got no power (it's winter maybe batteries dead no big deal) they help me jump the battery's car starts and has a plethora of service lights( abs, service 4x4, parking break malfunction) accompanied by a rough idle. Already knowing I just got ripped off I asked one of the guys outside what all they touched and got " not my problem" in return followed with "we didn't do it" when I referred to the service lights. I went to leave and the vehicle stalled in their parking lot resulting in needing jumped again. I'm now stuck with a tow bill, the $700 I was charged for them to screw up car and a bill with a mechanic fixing their errors. Then I had to ask for a receipt as if it's not common business practice to give a customer a receipt when a bills paid. I brought you a car I was able to unload off a trailer and leave with a car on a flatbed tow truck because it can't even be driven up on a trailer. This is a joke of "service" you guys took $700 from me and left me with an inoperable vehicle. I will be perusing legal action if this issue is not addressed in a timely manor.