I miss the old 831 Cookie Co, and I am sad that Treehouse is not more like The Cookie Co was. I feel like the staff is very knowledgeable about the products, more so than most other dispensaries. The staff is also pretty chill and friendly. I only use cartridges and feel like they have a small, expensive selection to choose from. I feel like there is kind of a sales presentation when you meet with the bud tender, which is something I am not really into. I guess I just want to get what I want and leave, but there is kind of a process to coming here. I'd rather not interact with so many people. I am not here for some kind of shopping experience, but that's just me. You check in with reception and then go to the waiting area until your bud tender comes to get you. There are probably 100 chairs in the waiting area, which is kind of a mindfuck to me for some reason. After your bud tender comes to retrieve you, you are led through a group of various display islands of numerous marijuana products, stopping at the ones that you are interested in. After you have made your selections, you are sent to another window where your purchases picked up and paid for. There have been two times where the cartridges that I picked out were not the ones that I went home with, I suggest looking in the bag to confirm your order is correct. Sometimes there are a lot of people and it takes a while from start to finish, but sometimes it doesn't take that long at all. This place is worth checking out. If you are a hipster, you will probably love this place with all the open space and fancy redwood reception desk with those colored acrylic puddles in it. read more

Absolutely loved this place, and the staff! They were all really helpful and there was a wheel to win a prize and it was cool!

My boyfriend and I come here at least 2 times a week and this week I needed glass, when we arrive I ask the lady helping us if there is any glass for sale, her response was "sorry we only have expensive glass left".... All because I'm young doesn't mean I'm poor... little do you know, I'm a big spender when it comes to glass, so if you are working off commission then sucks for you I only gave a 3 star because this was the first shitty experience I've had out of the last 4 years I've been coming here. Luckily kind peoples is right across the street read more

I bought a King Sized tarantula at Treehouse and one of the bud tenders told me that it lasted for 20 people. Convinced, I bought the $47 joint unknowing the filter was 2 in a half inches lasting only about 20 mins top. Not worth the buck and fallacies from the bud tender is not the way to go. read more

Treehouse Dispensary - Cannabis Dispensaries Near Me - Soquel, California

Still giving 4 stars cuz I love this dispensary. But I just bought 2 eights and the seal on one was broken. Density of the nugs is a thing but there genuinely looked like less in the one that had the sea broke. I hope it's not a coincidence but it is what it is. Still really great deals and I love this dispensary. I'm not saying it was even the dispensary but the bud tenders need to check for quality of the product to ensure 8th a broken seals don't go out. It's corona virus time too so not one should be opening 8ths for smell reasons read more

This is a relatively new dispensary. I have enjoyed the convenient drive-thru feature after placing an online order. Today I was in the area so stopped into the shop. After learning the product I was seeking was not available, I decided to browse a bit as I had never actually been inside. The employee who had helped me began following me everywhere. This made me very uncomfortable and unwelcome. I am a 70 y/o grandmother, was not carrying a handbag and had no intention of doing anything except perusing the inventory. To be followed around by a 20-something yr. old is a ridiculous policy. It made me extremely unwelcome and I will never go there again. read more

Treehouse is a community of wonderful people who provide a premier cannabis experience. My first visit I was greeted by some nice ladies at the front desk and signed up- first of all its 20% of your first visit and 10% if you are a medical user (very nice). There was no wait or hassle signing up, and the processes was supa quick and easy. I feel that the workers really know about the products and had good insight on the cartridges I was interested in. I bought a cartridge and was really excited about it and I took it on vacation and the thing leaked on me! An entire half gram poured into my case because the the glass compartment with the oil was off kilter. I brought it back to them and showed them what had happened and they were so helpful and accommodating! I didn't expect them to do much about it but they gave me store credit for the cartridge and even helped me clean the vape case! Overall, I think this place is really nice and so are the people. And I think they have quality products that make going to a dispensary worth it. Shoutout to Mike and all the homies that helped me out there. Thank you! Good customer service is SO important yet so hard to find!! And I think the community here is really what makes this place what it is. read more

Welcomed very nicely and love the vibes of the store, there's cool art and things you can buy other than cannabis product. The product itself is high quality and great prices, I personally wish they sold plants like Kind Peoples. Tree house sales include discounts for teachers, students and veterans from 15-20% off every time you come in with proof, which is the best deals for students and veterans around! Some people need to understand how dispensary works before coming onto here and rating them... this is one of the best local shops in Santa Cruz.. My favorite dispensary in the area read more

I have had a bad experience with them in the past, but the guy that helped me was super nice. Actually the entire staff was really nice from the girl at the door to the other workers behind the counter. I would highly recommend. read more

This place is unlike any other dispensary I've been to. I am a medical marijuana patient and Anna knew just what was right for me and my issues. Her knowledge of the products and friendliness, as well as the ambiance of the whole place, lead to one of the best MMJ buying experiences I've ever had. Plus, new patients or rec customers get 20% off of your 1st purchase. You truly cannot beat that. The selection is slightly lacking, but that is forgivable seeing as they have been open but a month or two. I am sure we will be seeing a wider variety of cannabis and concentrates as time goes on. If they keep up the great work I have no doubt in my mind that this will become one of (if not THE) most successful clubs in the Santa Cruz area. They're making me wish I lived in the area again! They are the #2 weed shop of all time in my books even being so new. (W.A.M.M. will always hold a special place in my heart) Unfortunately wamm is closed until they can secure their rec licensing, so this is definitely gonna be my go to when I'm in the area. Special thanks again to Anna for helping make it such a memorable experience. Give that woman some praise (anf/or a raise!) for being the greatest budtender on the planet. The friendliness of budtenders is a major part of how I rate dispensaries, and I noticed while doing some people watching as i waited to pay that that sort of friendliness did not stop with her. A+ in my books, keep up the good word y'all! And thanks for not leaving us with those other dispensaries we had to put up with for far too long. read more

Location: large open space with beautiful woodwork and bamboo plants. Lots of seating Displays: I like the way they display the products People: Everyone I have talked too has been very nice and informative about the product Order online: I like that I can place my order online and pick it up. Very convenient read more

A+ service and super knowledgeable staff every single time I come here. Hands down the cleanest and most efficient dispensary I have been to. Highly recommend! read more

I have purchased at treehouse prior and my experience was quite pleasant. That said my online order experience was poor to say the least. We placed our order and walked straight to the checkout when we got to the store. Whilst clearly waiting by the window the cashier continued to call out names for in store orders that arrived after us. It took cutting off a customer to get his attention. Online order signage and better communication would solve this. Secondly, We ordered a 300mg 10pk of capsules. The item we actually got had 236mg.. I brought this up the the front desk staff and they told me that the testing information on the package wasn't always accurate... I am very familiar with cannabis compliance and can tell you that any product that doesn't display accurate testing information is not compliant. When I explained this, the member of staff then begin to tell me that sometimes the batches vary in testing. Makes sense.. But if it varies in testing then it needs to reflect on your site. What made this worse is the shoddy customer service.. No apology, no offer of a refund of a swap. I had to push hard for them to swap it for a 250mg indica replacment, WHICH IS STILL NOT WHAT I ORDERED. This may seem like a relatively minor issue, but I run a large E-commerce operation that does more volume than Treehouse's entire store and I can't stress enough how important accuracy is to be successful. Your Jane plugin has pushback ability and some great intergrations. This issue would be solved if you pulled Weight/dosage values from your POS API. read more

Lo was really great in helping me out today, and they really knew what they were talking about product wise, as well as made it a really great visit. I started coming to Treehouse recently, and todays visit really made me want to keep coming back because the people that work there are really interesting and make it a fun place!! read more

Website says CanPay app saves you $5.95 service charge on credit/debit card payment. Signed up online, go to the store and they say they don't use CanPay anymore. And their credit card machine is not working. So my only onsite option is their ATM, which charges $2.25 fee. Screwed up place. read more

Your website mentions wearing masks indoors as a requirement but yet you do not have your store open to the public. Very misleading for customers who have no vehicle and cannot go through your drive through. Why do you not have services available for all of your customers? read more

This place has gone downhill. Terrible customer service, their website won't load the menu on my phone, very little budget weed or bargains. Just tried to order in the drive through (it's hot and my dog is in the car) and the guy wouldn't let me. Funny...I did it a few days ago with no problem. read more

Love this place for my prescription meds, very knowledge & prices are great The entire staff is professional & very nice. read more

Their weed is horrible , never going back after a discount I still paid 110 for 3 eights and it tasted bad..barley gave me a buzz..

Lo was our bud tender today and she was extremely knowledgeable of the products, patient with our questions and over all kind and supportive of our needs. Our experience with her was the most positive we have ever had in a dispensary. She greatly enhanced our visit to the Treehouse, which was already a pretty great environment to be in. read more

Cool little dispensary hidden away in Aptos. Very clean and comfortable. My opinion is that this is the best spot for all your recreational and medical needs. Stop in and see them for yourself. read more

Was my first time going here, on vacation in the area. I was searching online for vape cartridges in the area, and I saw one on treehouses website that was listed as 1g cartridge, instead of half grams like the rest. I ordered it excitedly, and went in to pick it up. When I got there I was warmly welcomed and skipped check in they sent me straight to checkout. The interactions were all great the only disappointment was that they falsely advertised the cartridge as a full gram when it was indeed only a half gram. I didn't want to cause a fuss as I assumed it was a typo but none the less it made for a less than great experience. read more

I went though the drive through to ask a question the lady just said you have to have a online order and just walked away and said bye there other dispensers that I would rather give my money and tips to read more

Great staff who take the time to make sure you get the best service possible. You may wait longer in the lobby, but when you're at the counter it's like you're the only person in the room. I love the new daily deals that are being promoted! Their hours are great 9am-10pm and parking is always plentiful. This shop makes it easy and fun to get medication. Ask them about their deals and specials!! Tom and Eve are very knowledgeable. They are my source of info for the best product to treat specific medical issues. This shop has changed ownership in 2015 and went through a remodel and a lot of change. Give the new owners a chance to show you how much better they can do!! They have Cookie strains and Khalifa Kush, plus they have the Santa Cruz Sherbert!!! Top strains. read more

Excellent business. Always has my favorite strain. Easy to order online and fullfillment is swift. My only wish is that they someday deliver over the hill read more

I bought a single, 1 gram oil cartridge based on the bud-tender's strong recommendation. I used it once, and then the glass cartridge shattered in my pocket. I was at an event and didn't want to keep shards of glass and the leaking oil in my pocket so i disposed of what remained of the cartridge. I still had the original packaging so I assumed that Treehouse would, at the very least, exchange my story and proof of purchase for another working cartridge. Treehouse refused to offer me a replacement to the product they so highly recommended. I felt duped. Due to my experience with Treehouse, I will no longer be able to patronize this dispensary. I feel I would have had a better overall shopping experience if I had flushed my money directly down their toilet. There are plenty of options in this area as far as dispensaries are concerned. Maybe you should consider a different option than Treehouse for your needs too? Perhaps a dispensary more loyal to the customers who choose to shop there. Update: Although Treehouse was not able to provide me with a replacement, they did contact the manufacturer of my faulty cartridge. The manufacturer offered to replace their product, so not all was lost in my transaction. I was happy with the effort I received from Treehouse in response to my original review. read more

Go to spot whenever we come to Santa Cruz. Good prices, bomb weed. & big thank you to Jeremy for helping me out when I went in. HIGHly recommend this place! read more

Absolutely the best dispensary I've been to. Quality customer service and very friendly staff. Highly recommend for stoners new and old! 10/10 read more

Meh, I've experienced better. Looks like a bunch of very young people with the keys to dad's liquor cabinet. LOTS of young people. Not a lot of answers, and certainly no compassion program. I can't tell WHAT they do to "share the wealth," or "share their strength." If all dispensaries in California need to be not-for-profit, where is the money going if they aren't helping people? (I hope that growers and makers of other cannabis products aren't donating anything to this dispensary, thinking they'll share it with those in need. Nope, they don't.) I don't get a feeling of respect for the plant or the patients here. Maybe because I'm middle-aged but good grief. (Also, the environment is all fluorescent light, and not very welcoming, unless you like that "cubicle away from home" lighting. It's not very welcoming or comfortable a space. Look at the photos--and all the duplicates. Sad.) read more

This place schools all others in Santa Cruz consistent flowers amazing concentrates and the friendliest staff I've ever encountered this place is by far the best and they set a high bar for standards if you're in Santa Cruz this is the only place to go. read more

I was greeted when I answered the door by a smiling staff. Check in process was very quick. The bud tenders know their stuff. The layout of the place is very orderly and they have quite an array of products. I have to say one of the best things I got there was a 50-50 CBD/ THC salve for my aching knees. read more

Nice dispensary, not the best in the area but certainly not the worse. They didn't have any clones but they had a very nice selection of edibles and had some great sales going. Very helpful staff. Definitely worth another visit next time in the area. read more

Hey I was thinking about expanding services, delivery services on certain days of the week or weekend? Hire a driver and customers can either call in orders for delivering or go on line shop and request dilvery. read more

Stoped by the tree house on soquel dr to pickup a vape cartridge my favorite place to go right well I'm been helped by Joseph d. I like to ask what am I buying what flavor and some regular details the guy is pushing me to buy anything but yet not answering my questions or knows shit of what his trying to sell me. To top it off his making weird irritated faces like I don't want to help this guy. Dude don't like your job?do you understand customer service? Keep in mind people like me want to know about the product. Not happy with the service. read more

G B: KW, I manage The Cookie Co 831. I am curious why you left us such a rotten review on yelp? Could you please elaborate why you had a bad experience with us? We strive to bring the highest quality cannabis products at an affordable cost to our members alongside great customer service. It saddens me to see you leave the comment you did on yelp. Also you didn't describe your experience at all and so your review doesn't help the Yelp! Community understand your experience nor does it help us to improve it. Please help me to understand you more so we can improve our member experience. Thank you! read more

Today I got to visit Treehouse for the first time and I was able to be helped by Whitney! She was so incredibly helpful and knowledgeable and made my visit memorable for sure! I will definitely be coming back thanks to her great recommendations! read more

Had an awesome experience!! Tonight was my first time coming in to Treehouse and every part of my experience was easy and great. Very helpful staff, and most importantly actually had the product I have been looking for. This was my 3rd dispensary I tried looking for a particular product and the only one that had it in stock. Plus the first time customer discount was a major plus. Also love the local art and jewelry they have on display. read more

SNOBBERY HAS NO PLACE IN THE WEED WORLD AND THIS PLACE IS SNOBBY AS HELL. The fancy displays and individual wireless tablets ALL the employees carry around seem to set the tone for the experience. Which feels sterile and corporate the polar opposite of what I look for when What I want is some cryptic to get high with. They call it "medicine" here and take offense if you dare say dope, or pot. Isn't a recreational marijuana store? So after they've checked the ID three times and requested my phone, age, address, and a dozen other ?' To type into those tablets I mentioned your sent to a cashier where you wait in a line to pay. You'd think you'd ow get your dope and be on your way..NOPE. Your instructed to sit and wait for another employee to wait for there tablet to allow them to "pull your order" then drop it in the line for the next employee who just calls names and hands it to you. The FINAL INSULT is surprising considering the Santa Cruz locale. I bought one gum sized package of "Kushy Punch edibles" weighs about ~1/2 ounce, fits in the palm of your hand. They pulled out a large lunch bag and put it inside before they gave it over. I of course said trees are precious and I'd just use my pocket. World war three broke out, 6 employees stopped me and told me how policy says I have to use the bag. I dropped that sack on the counter put my dope in my pocket and like a running back ran for the door. NEVER GOING THERE AGAIN read more

I am a featured artist at Treehouse and they treat me like a vital part of their establishment and community! From the minute I came in contact with there marketing director and event coordinator i have been informed and honestly communicated with throughout the entire process of art purchases, my display options, and now on future events that I have the chance to participate in wth Treehouse. Thank you Treehouse you guys rock!!!! IG : Effa.artworks read more

I've been here twice and have always felt welcome. I like that I get assigned to a person who answers all my annoying and silly questions. I like that they still respond like its the first time they've heard my question :-) Great selection! I typically stick towards low-dose edibles, and vape cartridges. There is no shortage of either, as well as flower, topicals, pre rolls, batteries, and other gear. The checkout process is also pretty cool and makes the whole transaction pretty seamless! Overall I will definitely continue to visit this location anytime I'm in Santa Cruz and need a lift! read more