I love the convenience of this location for me. The staff are always friendly and share a promotion they have going on so that I can save some $$. Their meds are good quality. They usually have a sale strain for $30/eighth and prerolls at $15, $10 & $8. Good selection of product, but kind of small inventory compared to other dispensaries in the area. Happy hour from 3 pm to 5 pm weekdays gets you 15% off. Only complaint is the wait time in the afternoons/evenings. Check-in is quick but getting to a budtender could take upward of 25 minutes sometimes. I stop here when I have the time to wait, or if I am making a visit before 2 pm. read more

First time shopper at Treehouse and during COVID, so keep that in mind. I've always drove by it and have never entered until I was in the area and needed to restock on some things, so I figured why not? The entrance and exit is very well marked and well lit (I went at night time). Since I was a new customer, they made a new profile for me. Angelica helped me out and she had an iPad and I guess they have to walk with you and help you get your things because I wasn't allowed to touch anything. She just put the things that I wanted onto her iPad and then I would pick it up at checkout. I understand that its COVID times, but I felt like the first-time experience and just looking around at everything was robbed from me. The place was beautifully displayed and artistic and I wasn't able to appreciate that unfortunately. I got a couple vape cartridges and edibles, but was really disappointed with their edible collection because it was almost empty, so I didn't have a lot of choices which sucked. Same thing happened with CBD for pets, they literally only had one left in stock of one brand and that was it. I would probably visit to the get the entire experience when COVID is over and hopefully they'll be stocked up then. read more

After a long day of fishing we needed to chill and who better to help than Treehouse! They are so awesome and always ready to answer my questions and educate me. We rolled through today and Whitney greeted us with eyes that smile and a sweet personality. So welcoming. She even gave me a sticker! Thanks guys! read more

Treehouse has been incredibly generous and open to having me showcase some of my work there. I've displayed my artwork on their walls and partaken in they're First Friday Events. It's always been a great turn out meeting new people and making sales. They also have a great staff who are knowledgeable on both their products and services. When you first walk inside Treehouse you get captivated by all the living plants around. Giving it kinda like a rainforest feel, so I would definitely recommend going in and seeing it for yourself. read more

They forget when UCSC spring quarter ends apparently and refused to give the student discount. Bring a schedule of UCSC dates if you are trying to get that discount around finals (when it's really needed) read more

My review is from the point of view of one of the artists that they have on their walls. They have the artist commit to 3 months of displaying their work but only offer an extremely limited way to sell the work. So therefore an artist's work is stuck on their walls for a very long period of time with basically no sales. The only way they do offer sales is that there a small counter display. I sold a few small pieces of work in that display BUT.... They have yet to pay me my percentage. It's now been 2 months and multiple emails and no payment. Since they were only prints it's not much money but still It's the principle of the thing. Pay your artists what they are due. They are making that space more beautiful without much in return. read more

This is my favorite dispensary in Santa Cruz. I always enjoy the guided walkthrough process through this aesthetically pleasing, spacious store. The staff is always friendly and knowledgeable. They deserve 5 stars for customer service and went the extra mile to help me feel satisfied with my purchases. read more

Nice new clean space. Friendly knowledgeable staff. Discount for first timers. They definitely care about customer service.

So I went here on Black Friday because of a post they had on their deals page. The deal said that there were a bunch of vendors with buy one get one free deals. This was all that was included on their poster. When I got there, the deal was not buy one get one free of the same item, it was buy one get one half off because I bought a full gram and they only game me a half gram. I also tried to buy a 1/8 from a brand on the buy one get one Free list buy they said I can't get a free 1/8 because they only are doing prerolls of the product for BOGO. They have false advertising that lead me to believe their deals were better than they actually are. I will not be coming back here. read more

I just went in here yesterday for the first time and I'm happy I did. This is a new fave. They have tons to choose from in every area. Lots of promotional days and a happy hour discount. I'm loving this find! read more

While this staff may be helpful ( once they actually help you ) they are also the laziest staff ever!!!! There could be 3 people " working " and I say that hesitantly, and only one is with a customer. They have you wait until your name is called. I waited 17 minutes while watching staffers chat it up, with only one customer in the building. I finally just left. I went to another place down the road, spent 200.00$ in less than 10 minutes and was home 5 minutes later. Won't be wasting my time on people that are obviously to stoned to even do their job!!! read more

Fantastic atmosphere loved the aesthetic of this dispensary and everyone is super friendly my patient consultant Ana was extremely helpful and informative and knowledgeable with great energy that really brightened my day. Definitely will come back read more

I absolutely love this place! Great staff, very helpful and they know their products! Best dispensary in Santa Cruz!

I am very disappointed with treehouse. While the concept and store seems nice, my experience with the products and customer service left much to be desired. I went one day seeking a good indica cartridge and pen, and asked which were best, and the staff member made the recommendation of the treehouse store brand battery and the Ascnd cartridge. I took the recommendation and $65 later left hopeful that they would be quality products. A week into owning it, the cartridge leaked completely out and into the battery and when I attempted to pull from the pen, a liquid version of the oil came out, it was gross, and obviously defective. I called to let them know the issue and the person who answered my call was slow and seemingly stoned, and told me there was "nothing they would do" because I purchased the products more than week ago. If you can't stand by your products, why sell them? They've just lost a customer, and I will make sure others know to take their business elsewhere. No thanks. read more

I like to try new dispensaries whenever I get the chance and I'm usually pretty happy with each one that I have stopped at. It was my first time going to Treehouse and when I walked in I loved the vibe, it was very calm and the appearance of the display was something I have not seen before. I had high hopes for the location, but was let down when my bud tender had zero knowledge of the products as well as the location of each product. I completely understand that there is new inventory, but I find it hard to believe all of the concentrates were new. My bud tender could not give me any recommendations even though I told him exactly what I was looking for (strain, potency and type of concentrate), he also struggled rather hard looking for the product in the iPad he carried. As a MMJ patient I expect to walk into a dispensary and the bud tenders to have knowledge of the products. I would not recommend new MMJ patients to this location as I would hate for them to feel the way I did and not feel very good about a purchase. It was a little strange that I was only given back half of my change then was asked to donate the remaining change, I would have donated on my own but I definitely felt pressured at this point because I was not given the option. I do not plan on visiting this location again, but I do hope that management can give the staff more time to learn their products considering a lot of MMJ patients do need help understanding the products they are purchasing. read more

The individuals inside are wonderful..but the security guard was the biggest jerk ..because of him..I will never go back....even if the product was free. I have never been so disrespected by anyone ...especially going in for medication! He has to go!!!!! read more

Very disappointed. When checking out you are called up to the cashier and given your total. I am definitely a Senior . . . yet there was not mention of giving me a senior discount. After I left a friend asked if i received the Senior discount. I told her I was not offered the discount or was it even mentioned. Probably won't go back. Other places take better care of the Seniors. read more

i love the cookie co every person that helps me fully knows the product from the first seed to its entirety which helps me to determine what is best for me and my symptoms thank you cookie co read more

Friendly staff that really gives you personal attention, late hours, great daily deals for high quality product! 10/10 will definitely return. Oh and lots of parking. read more

I am one of their original customers, been going here since they opened as CGC way back when. Definitely my favorite dispensary in town. They have a good selection of top quality strains, daily deals and specials, regular events and raffles, and super friendly and helpful staff, plus the best edibles and concentrates in town. I highly recommend them (no pun intended). read more

Very knowledgeable, friendly and professional staff hat go out of their way to help each individual patient obtain the correct, appropriate herbal medicine(s). Very clean, quaint and patient friendly facility. read more

Went there today and I want to say that I was happy with the improvements, enjoyed the staff, strains were great tasting and quality! Happy with the managements dedication to improvements and the willingness to listen to customers feed back! Thanks you. read more

I came into this dispensary around 9:50pm last week, from San Jose. From the moment I walked inside my experience was exceptional. With the kindness and generosity of employees Alex, Ben and Emily, I was helped to find the perfect medication. The polite staff kept the building open for me, even though I was tardy. They are very informative, offering their patients good daily deals and offers, along with information on vendors who frequent the dispensary. Their prices are very decent and they deliver an exceptional product. The flowers I have purchased here have been more potent than flowers I purchase at other dispensaries.Tom, one of their store managers, also greeted me with kindness when I called to ask a couple questions. The atmosphere is welcoming and respectful. If you are looking for an honest staff and caring community, I would visit The Cookie Co 831. read more

I used to go to cookie co 408 could always get some proper shatter for like 25 showed up at this place nothing for even close maybe there was one for 45 but most were over 50. Not what I was expecting and annoyed that I went to the Santa Cruz location. Should have gone to the San fransisco location. I've been there before and they had comparable prices to San jose. So dissapointed. read more

very nice place, get to see and smell up closely the lose herb you want to try. of course very friendly and prices seemed quite reasonable. anyway, we came out of there with some nice product for a nice price. read more

Hello I just want to express my opinion regarding this business company, it truly is a very competitive shop with regards to the prices, I've honestly seen great strains at affordable prices here at other dispensaries charging more money for example "gorilla glue#4" strain I've bought at Cookie Co. 831 at $12/ a gram ,and other places charge $17_ $20 a gram for same strain it's the truth!.anyways the other great fact about Cookie Co.831 is their variety of strains, the fullness of all kinds of great products throughout the shop itself. and there's these extra cool aspects like the appreciation of their members ,the fact that their Vendors pay visits to the shop benefitting all customers, it's not only a great company to purchase important meds for people/ community but also the attitude, and atmosphere they provide for their members, their actions tell me they are really concerned for their members and that for me Delegates them from the Average and mundane businesses. the truth whole truth nothing else peace love and joy to all people, especially the like minded folks. read more

It was my first time here, and also they didn't even provide anything free for first time customer. Also so pricey there. Will not be going there again. read more

Every day after a long day of work where I have to think and strain body, I like to come by the cookie do and grab some great medication to help me ease my mind and body. They have great flower and I highly ;) recommend the Chiquita banita. Happy smoking!!!! read more

Cookie co 831 has amazing deals and specials all the time and they also have amazing products. There Is no doubt in my mind that they are the best around . Make sure to smell the bubblegum cookies that strain is heaven!!! read more

Really dope people and good flower and great deals all day!!!! Shout out to Ben And Walter for that great customor Service!!!! Yeeeee

Very little product on display and very few edibles. It was also slightly more expensive than at other dispensaries.

Great people, great product, great price, great place. Ben in front help me out. He picked the right meds for what I was looking for. Every time he gets it right and they do veterans discount. read more

The cookie co 831 is the best club hands down in all of California! I've been to tons of clubs and cookie has always had the best medicine for the best prices. Thank you guys and gals at cookie for everything! read more

I thought I would like to check out Treehouse since I was sort of nearby at my usual dispensary in Aptos. I was with a disabled friend that I drive around, we thought it would be fun to check out Treehouse even though we are very happy with our usual place. We found Treehouse easily and parking was easy. Then we went in. First off it is dark in there, i like well lit paces but thats just me. Then we approached the reception desk and the first thing out of the old guys mouth was "you know you're in a dispensary?". I guess he thought we didn't belong there. But, my friend wanted to see what was there. Not near as much merchandise or variety as our place in Aptos. Everything is displayed on top of counters, so you can't just mosey around, you have to stick with your budtender. I can understand why that is but I didn't think much of that system. All staff we came in contact with were bored or maybe just really didn't want to be there. Except the cashier. He was really nice and didn't mind smiling. So, we'll stick with the Aptos place. It's bright, friendlier, and has better variety of inventory. The Aptos place has kick ass sales too. Prices are marginally better too. read more

It is with a heavy heart that I write this review. You see, my days as a NorCal resident is coming to an end. I will be moving back to LA and am saddened that I will be parting ways with Cookie Co 831. I've never been to a collective where I genuinely felt like a part of the crew. Needless to say, I will truly miss you guys. Continue with the quality service and selection of quality flowers, concentrates, edibles, etc. Love y'all and will definitely miss ya! read more

Worst dispensary ive ever been too. All the display buds were stale, had no smell and was low quality. The customer service was horrible, and the kid behind the counter wolud not help me with a return, and threatened to have me removed by security. No other place in Santa Cruz have i ever been treated so rude. Im never going again. read more

By far the best experience ever. Zuly helped me while I was there she is very knowledgeable funny and a sweet child of god. I recommend The Treehouse to everybody. read more

I've only checked this place out a couple of times. Pretty nice spot here, friendly bud tenders, nice strains and plenty of varieties to choose from. The only reason I give 4 stars is because they charge to use a credit card. And a lot of times the credit card machine isn't working so you have to use their ATM and the fees on that thing are worse than the credit card fees. I hate to complain because other than the payment issue this is a great place. I guess I need to get cash before I go, that would make it a 5 Star destination. read more

Love this place. Yes it might be expensive depending on what you get, but you get what you pay for. Their quality is amazing! They have many different prices ranges! And a 15% discount for students, which is very helpful at times! Went in the other day, bought a $7 member appreciation day raffle ticket, they called me and said I won a prize. Turned out being a $80 value. Will definitely keep going back! read more

Awesome! Great selection, great ambiance and very organized selection that makes my shopping experience very fluid and easy. Anna also helped enhance that experience by having such great energy and anticipating my needs. Great,helpful and fun experience from start to end! Thanks to the whole staff! read more