Conti's "Navy Yard"Bike Shop A huge thanks to Theo for the…read morerestoration of my e-bike! I couldn't be happier. I quickly noticed the improvements you made that you reviewed with me: * The shifting is crisp * The brakes are perfectly dialed * Everything feels tight, clean, and precisely indexed (rides like a dream) Knowledgeable & skilled service, great attention to detail, honest & transparent fair pricing is why this is definitely my new go-to shop!" Thank you Theo & the skilled Service team @ Conti's "Navy Yard"Bike Shop! Best regards, Ron W

AVOID THIS SHOP AT ALL COSTS. I have had two very negative experiences with their service…read moredepartment and will never come back. In the most recent instance I called asking about a handlebar swap on my gravel bike. As you can see from my transcript of the call below, I clearly stated all the facts up front (Pinarello Grevil F7 2024, integrated cable routing, hydraulic disc brakes, mechanical shifting, separate bar and stem). They quoted me a price of $72 or ~$75 with tax. I came into the store today with the bike, went up to the counter and politely asked them to confirm that the price would be $72. The worker said no and then printed me out a quote $336 -- nearly FIVE TIMES the cost I was quoted on the phone. I would understand a small price difference. But ~FIVE TIMES THE PRICE? I walked away feeling extremely misled and deceived. Is it normal for them to lie to potential customers about the price to get them in the door and then upcharge them later? The time before I took my road bike w/ clip on aerobars into the shop for bar tape and re-wrapping. With a sales associate I picked out a tape, after I was told it would be long enough to cover both the main bar AND the aerobars. Upon returning I was told "Sorry, there wasn't enough for the aerobars" and was given the bike back. I got halfway home and realized they hadn't asked me to pay! Not wanting to be accused of theft, I turned around and had to come back and pay them. The cost I believe was close to $50 -- more than the cost of the tape itself.

I bought a Bianchi cruiser bike from here last year. Nice Nice Bike…read more The two gentlemen that work there are fantastic Professionals. Knowledgeable, courteous, kind, helpful. We go back just to chat with them, because they are so helpful.

I needed a bike to help me get around the DC and Alexandria area while I was visiting from out of…read moretown. I thought I knew exactly what I needed, but I was wrong. The staff helped me realize that a hybrid bike was the better choice for what I was looking for. It was perfect--and even less expensive than what I originally planned to rent! I'll definitely be back the next time I'm in town.

Daily Rider kept my ebike for over four days to repair a rear flat for that cost over $90.00. I…read moregot it home and the tire was flat, still. I had another bike shop repair the flat for $30.00 and it took less than hour. It was noted the debris was inconspicuously in the rubber part of the tire that most people miss. Daily Rider may have replaced the inner tube but missed the debris in the tire. I say may have replaced the inner tube because there wasn't a cap on the tire when I took it to Daily Rider. I'm told caps come with new inner tubes. Why didn't Daily Rider put the cap that came with the new inner tube after reassembling, I paid $90.00 for tire repair that included a new inner tube with the cap. When I took the inner tube back to get a refund because another shop fixed the flat that Daily Rider couldn't. The person who took four days to work on my bike to no avail said that I had bad luck and got another flat on the way home from the Daily Rider shop.

I came in looking for a new bike for my daughter. The staff member who helped me was amazing…read more Although the store didn't have the right size bike, the whole experence was great. He even recommended other bike stores that might have the right bike.

Another bike shop kept my ebike for four days to repair a flat back tire. After I got my bike home…read morethe tire wasn't repaired and flat again. I took my ebike to Bicycle Space on a Sunday and within an hour they found the problem and repaired the flat. I haven't had a problem with the tire since and was able to ride all week, no problem. Thank you Bicycle Space.

I love this place! I have bought two bikes here. They are very knowledgeable and with a lot of…read moreexperience. They will get you the bike the best suits you for your needs. Honestly my go to local bike shop for repairs and maintenance and buying some of the accessories.

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

Awe man this place is awesome. Unique skate selection and quickly and timely service. The prices…read moreare affordable and the product is top notch. I cane in for a new tire for my bike and was addressed immediately and tended to in a timely manner. The work was don't quicker than I expected and the owner had me on my way in no time!!! I'm glad I chose Bikes & Skeates. I'd recommend them to anyone with bike needs

Had the most chill time shopping for skates today with my daughter. I was having a hard time…read morefinding a shop in Md that sold skates and finally got a suggestion for this shop. The skates are affordable, quality skates. They come with a 90 day warranty in case of any defects, and a year of adjustments or care that the shop offers for your skates. The shop has been in this location for 31 years and is run by Kevin (he was professional, hilarious, and very knowledgeable about the skates). We came from Baltimore, so it was a little over an hr drive. The entire process from choosing, trying on, and getting the wheels/brakes adjusted, and paying was about 40 minutes. That included him helping other customers at the same time. A great multitasker for sure! His son was also there helping as well. This shop is located in a small shopping strip. The parking lot was a little tight but definitely doable and it wasn't packed. If you are looking for skates in any size from kids to adults definitely check them out asap!

The best selection of e-bikes in the area hands down. Staff is professional, knowledgeable and…read morefriendly. Currently hosting monthly group rides on the bike trails in The DMV area. Get out and RIDE! ‍

I had a Great time exploring all of the varieties of bike that Strictly E bikes has to offer, I was…read moreable to narrow it down to the Velotric Cruiser about a month ago and today I have 247miles on it. The Bike is solid and Fast! The customer service was very nice and helpful to me being this is my first E-bike...I am very Happy with the Experience that I received from everyone @Strictly e-bike.

Thank you Shannon for your help! You've made me a loyal customer!…read more Great selection of high end gear.

After my pleasant visit, it was surprising to see this REI with a whopping 3.1 rating so I dug up…read morewhy. Seems like the bike clientele has abysmal experiences, or this clientele is a bit hoity toity because idk, for me, it's pretty hard to give 1 star ratings. But I can't speak to the bike dpt as I wasn't there for bikes. Needing some hiking gear for an upcoming trip, I went upstairs and Tommy was quick to see if I needed help, even while he was helping someone else already. He was really nice and helpful in finding a comfortable, sturdy and safe pair of hiking boots. I then went on to buy some clothing and the ladies around the fitting room were quick to let me in. The only negative part were the darn mosquitos at checkout but is it even an outdoor store if it weren't for the mosquitos? (Yes, it could be :P)

Five stars and I mean every one. Todd at Pedego Electric Bikes in Alexandria knows exactly how to…read moreshow people a good time. Cherry blossoms, tulip fields, the Iwo Jima Memorial, the Washington Monument in the distance -- all from the seat of an e-bike that does half the work for you. One of us went down mid-ride, got back up laughing, and was ready to go again. No drama. Just good people having a great time. If you haven't done an e-bike tour through this area yet, Todd is your guy. ​​​​​​​​​​​​​​​​

My GF planned this bike trip for us from Old Town to Mt. Vernon. It's something we had talked about…read moresince the beginning of the year. I had been less than enthusiastic since our last tandem bike jaunt in DC left me ragged and looking forward to the end. We rented a tandem bike from a known rental in DC; the bike was rickety and took effort even on the completely flat route we were on. My GF found Pedego and opted for the tandem electric bike. This was a 180 degree experience from the other rental company jn DC. The owner was friendly, attentive, enthusiastic and really made us feel welcome. He knows his bikes gave us a quick run down that made us feel comfortable. The bikes are impeccabley maintained and he's thought of everything including helmets, storage pouch, bike lock, flat tire kit etc. He was even extremely well versed on the route to Mt. Vernon. Every pointer he gave us was spot on. We made it to Mt. Vernon and enjoyed food, history, and culture. The way back was fun since the bike did all the work, electric is the way to go for tandem bike long hauls. I plan on coming back to buy some accessories for my own fat tire e-bikes. This was a memorable experience that was easy and affordable.

Canceled my appointment because I didn't press the buttons in the right sequence. Scheduled bike…read moreassembly instead of "basic repair minimum" and rather than clarify, they just canceled my appointment. By the way, bike assembly is more expensive . My appointment was canceled because I paid too much?

Best in the city! He's completely mobile which is really great, he comes to me. Very knowledgeable…read more& always patient when I have questions. Definitely recommend!