Had the most chill time shopping for skates today with my daughter. I was having a hard time finding a shop in Md that sold skates and finally got a suggestion for this shop. The skates are affordable, quality skates. They come with a 90 day warranty in case of any defects, and a year of adjustments or care that the shop offers for your skates. The shop has been in this location for 31 years and is run by Kevin (he was professional, hilarious, and very knowledgeable about the skates). We came from Baltimore, so it was a little over an hr drive. The entire process from choosing, trying on, and getting the wheels/brakes adjusted, and paying was about 40 minutes. That included him helping other customers at the same time. A great multitasker for sure! His son was also there helping as well. This shop is located in a small shopping strip. The parking lot was a little tight but definitely doable and it wasn't packed. If you are looking for skates in any size from kids to adults definitely check them out asap! read more

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5 star service!! I finally decided to get back into rollerskating after a 15+ year hiatus...and if you happen to be in the area, please stop by Bikes & Skates. Kevin was so knowledgeable and helpful in assisting me choose the right pair of skates. He also helps with customizing your skates (wheels, bearings, etc.) and you can always bring your skates back for any alignment and adjustment issues for free. If you purchased skates from somewhere else, you can still bring your skates in for repairs or adjustments, but for a small fee. He also sells wheels, pads, and other accessories for your skate needs. Overall, I highly recommend this place!! read more

Great experience buying my skates for myself and child. I loved the selection of skates and the experience was pleasant! I came back with a friend and got excellent service! The ability to choose your skates at an affordable price point & have your wheels adjusted and to buy any additional accessories is awesome. read more

Bikes & Skates - Me trying out my new skates at the rink! - Skating Rinks Near Me - Capitol Heights, Maryland

We are incredibly grateful to Kevin for the amazing experience he gave my mother and me while getting our new skates. My mom used to skate when she was younger and has been wanting to reconnect with it and relearn the basics. Kevin was not only patient but genuinely passionate about helping us--he guided us with care and respect for the sport, which made the entire process so meaningful. He took the time to ensure we were fitted properly, carefully considered our different foot types, and matched us with the right brands and styles. We truly learned so much throughout the process. The store also offers a fantastic selection and an exceptional in-person, white glove experience. Thank you, Kevin, for making this such a special and memorable moment for us! read more

Bikes & Skates - My AKA / Watermelon - Skating Rinks Near Me - Capitol Heights, Maryland

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EXCELLENT Customer Service KNOWLEDGE and EXPERTISE of what is sold and the market PRICES are RIGHT WARRANTY, PREVENTIVE MAINTENANCE/MANAGEMENT is MORE than the average KEVIN (owner/operator) is the skate GURU and he's had this business/store since 1985 My shopping experience at Bikes & Skates was beyond EXCEPTIONAL. This location comes HIGHLY recommended for its customer service, great products and warranty. I received ALL of that with the purchase of my new skates. Thank you so much for a GREAT EXPERIENCE! read more

Bikes & Skates - My new skates I purchased from Bikes & Skates. I'm VERY satisfied. - Skating Rinks Near Me - Capitol Heights, Maryland

Pulled up to this place on my way to a wedding, coming from out of town. I brought in a pair of skates I built looking for an adjustment or parts I could find to improve on the comfort of the skate. I got there a few minutes before they opened (10 am) and waiting about 10-15 mins before someone pulled up and opened the doors, strike 1. I was asked to move my car which was parked in front , ok strike 2. After, explaining what I was looking for, he was completely uninterested and suggested the most expensive skate plate. Not really a strike but just overall pretty funky vibe. Won't be back. read more

As a new skater (I've been skating for 3 months), I've had the exact same experience with Kevin as all of the other reviewers: He's knowledgeable with great attention to detail when doing repairs. Unfortunately I purchased my skates offline rather than from this shop, but I've had two instances where the low quality skates needed repair and Kevin did a great job taking care of them timely and at a low cost. The first repair was next day pick up; the second repair was completed within the hour. **Note: The second repair was completely unrelated to the first and speaks to the quality of the skates and not the quality of the repair. read more

Please this guy is so rude and inconsistent and inconsiderate. Hours are from 1-7pm and I got there at 6:30'with my daughters driving from the Howard university area and he closed the doors on us saying that he wasn't taking anymore clients. He stated that he will be open the text day at 1pm and I was there at 12:30 to be the first. I was there to 11:30 with 2 other customers that were waiting. Anyhow I let and I got to my job at 2:10 and I called his shop and he answered the phone. I explained to him that I had been waiting and he told me that he doesn't want to do business with me. I will be reporting him to the civil department of business for waiting my time twice. Please just order your skates off of Amazon prime. This guy disposition is deplorable. He's not worth the time nor effort. read more

I drove to Capitol Heights, MD from DC to visit Bikes & Skates. It was worth the drive. I had a great experience. I brought my skates with me and wanted to understand why they didn't perform well outside. Turns out I needed new wheels and bearings for outdoor skating. After asking all of my questions (which Kevin professionally and patiently answered) and weighing the pros and cons of just getting new wheels or new skates, I went with new skates. My new skates got equipped with outdoor wheels and the trucks were adjusted. I like that they back their products, and I can come back if I have any issues with the skates. I'll definitely be a repeat customer and will refer anyone looking for a great skate shop. read more

Bikes & Skates - I got fitted for new skates, and I went with these. Really comfy. I got them with outdoor wheels. - Skating Rinks Near Me - Capitol Heights, Maryland

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I enjoyed my experience here. The staff was nice and very helpful. They were knowledgeable of all things skates and helped me pick a pair that's comfortable and cute. The man that helped me was very patient and helped me try on several pair of skates. He got me the wheels I wanted and they did quality testing before I made the purchase. I've gotten so many compliments on my skates and have sent their information to several people already. I highly recommend. read more

Bikes & Skates - Skate wall - Skating Rinks Near Me - Capitol Heights, Maryland

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Kevin gives top notch service! He fitted my son and I for outdoor skates and handled 5 customers at once with ease. He's easy going and has been in business for years. Please note: do not visit this establishment expecting to run in and out in 5 minutes to purchase roller skates or a bike if it's your first time! You need to get properly fitted and try on your skates and allow him to lace and adjust them to your liking. Bring your patience and open mind, Kevin has a wealth of knowledge and is willing to share. My 8 year old was so proud of his first pair of "real" skates he could barely contain himself at the rink the next day. His new Pacers will get plenty of wear and tear. read more

I really appreciate this shop being in Prince George's County! As depicted in the name, you can drop in and get what you need to start roller skating or cycling. They have a limited number of cycling kits, padded seats, and other accessories. If it's not in stock, ordering is a breeze & the item is delivered within a day or two. Prices are competitive and Kevin (the owner) is a sweetheart. He knows his products inside & out. He's been selling roller skates since the 1980s! I sent my friend here to finally buy some quality skates. Had to bring an end to all the clowning she receives for wearing rentals (also known as brownies) at the rink. I stopped her from a random Internet purchase... she now understands this is a small investment. Kevin hooked her up with some tried and true Riedells. There was no wait, he had her size in stock. In fact, Bikes & Skates is the largest distributor of Riedells in the region. There are only a limited number of places we (roller skaters) can go in the county to get necessary adjustments. He adjusted my wheels & plates so I don't have to work as hard. I encourage you to support this BoB business. Kevin believes in customer service. read more

Bikes & Skates - Skate goals! Upper right is what the folks in a lot of skate clubs use - Skating Rinks Near Me - Capitol Heights, Maryland

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Any time you leave a place with a smile on your face, you know it's legit. I made the trek here from Baltimore and am happy that I did!! I purchased my first pair of skates (as an adult) and the process was seamless and personal. The owners were super helpful and explained everything... for every question I had, they had an answer. They are very knowledgeable about skates and I appreciate going to and supporting smaller, mom/pop places that really deliver. I got the Reidell Angels with the fundae wheels. They changed out the wheels, adjusted the toe stop, truck, and cushions for me. They were super welcoming and nice.. it's safe to say, this is now my go-to skate shop!! read more

Bikes & Skates - Riedell Angels w/Fundae wheels - Skating Rinks Near Me - Capitol Heights, Maryland

I just started learning to skate, and the manager helped me find my perfect fit. I tried on the skate and voilà.., I instantly felt like I could tackle the skating rink with ease. The only set back is that they don't always have all the sizes on hand, but they are willing to order it for you. They do have tons of options for you to chose from in store. read more

Bikes & Skates - Riedell skates - Skating Rinks Near Me - Capitol Heights, Maryland

The folks that run this store are so kind and patient. I am new to roller skating and they answered all of my questions and helped me try on a bunch of different skates to find the ones that fit. Never pressured me with an upsell, but let me know why different skates are priced differently and what that means for me as a beginner. Prices were super fair. I came in at 430pm and their store was supposed to close at 5, but they stayed open an extra half hour to help me and a few other customers get what we needed before they ended their day. 100% would recommend this place to anyone looking for their first or next pair of skates. read more

Loved it here. Felt very welcome and the gentleman who helped me (I'm so sorry I forgot to get his name), was so thorough in helping me. I'm a beginner skater, and know nothing about having my own skates, so he made sure to address each of my concerns, measure my feet, bring out some pairs for me to see, answered all my questions (no matter how crazy they sounded m, lol) and made sure I knew when to come back to check for my size. I will definitely be waiting for my size to come to make my final purchase here. They have my business! read more

I came in looking for a specific brand, and Bikes and Skates had lots of options. I told Kevin my situation, and he gave me good recommendations. He has a wide variety of prices and styles. He has 40 years of experience with skates and does a great job of pairing the skater with the perfect skates. read more

Found this store a few weeks ago as the weather started to warm up. I was looking for skates for my son, daughter, and me. The owner was there with his son to help. Arrived at about 9:15 and stood in front of the shop to be first so we could use them that same day. Really loved this store. The skates are top notch. The owner and his son were top notch. Great customer service and incredibly friendly. They had my size in a glittery silver pair and I bought my son some that looked more like tennis shoes. I went to a park in Rockville another day and was skating around. A man stopped me and knew I had gotten my skates from here. He had done the same. This store is known all across Maryland and probably the entire DMV within the black community. Some white people were even stopping me to ask where I got them. I'll be going back in the next few days to buy some for my husband. May even buy a second pair to share with my mom when she's visiting. Can't say enough about how much I love this place. We have been so bored and the skates really gave us something new to do. read more

Great selection of skates available. The extra is they get roller skate deliveries often. Customization is also nice but allow ample time for arrival of your special item. read more

Bikes & Skates - Riedell 220 custom Roller Skates in Green suede and Pink - Skating Rinks Near Me - Capitol Heights, Maryland

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I found a real gem today. Had a positive experience at Bikes & Skates with Kevin. I haven't skated in many years and needed the hands-on expertise that was provided. Very knowledgeable and patient. I have no hesitation recommending this shop. I appreciate the exceptional customer service. Keep up the great work... thanks, Kevin!!! read more

The guys there spent so much time making sure we were comfortable with our skates. They taught a us how to care for them and how the tools work for loosening and tightening. We DID wait for 3hrs, so get there as soon as the open or a tad earlier. They had exactly the products we wanted. It's a small shop and the type of customers shopping here require care and attention. They delivered and I couldn't be happier with my purchase or experience. read more

Bikes & Skates - Moxi rainbow riders (sold out even on modi's website) but they had them in my size! - Skating Rinks Near Me - Capitol Heights, Maryland

What's a waste of drive coming to this place! I drove 50mins from Fort Belvoir to go to this place just to find out there are close....their hours are from 11-3pm on Sunday according to YELP and GOOGLE. No decency to even update the hours since your store front sign shows conflicting hours.! Will not do business with these folks again! read more

Bikes & Skates - False advertising on hours! - Skating Rinks Near Me - Capitol Heights, Maryland

The BEST customer service and knowledge! Me and friend went here yesterday knowing we wanted skates and wheels but we weren't sure which wheels to get or which skates. JB helped us both pick out skates that would fit and also the right wheels for our skate level. Even though customers were coming in and out, JB never missed a beat and was able to service them and kept us informed as the transactions moved along. Kevin did quality control on our skates before we left and made sure everything fit and good to go! The service was outstanding and they did a good job in making sure we picked out exactly what we wanted. I actually had to go back today because I needed new wheels for my old skates. I ended up adding Pom poms, new stoppers, and shoe strings as well. I was satisfied with the whole transaction from beginning to end and definitely recommend their service. Thank you JB and Kevin! read more

Bikes & Skates - New wheels & bearings, Pom poms, laces! - Skating Rinks Near Me - Capitol Heights, Maryland

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A hidden gem! Came here to buy my first pair of roller skates. You can tell the staff really cares about helping people find the best products for them. They were friendly and very knowledgeable. There was a slight issue when I was checking out but the owner and staff resolved it perfectly with and with a lot of class. Loved the customer service. Will definitely be back. read more

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YOU WILL WAIT IN LINE FOR AN HOUR OR MORE BUT THE CUSTOMER SERVICE JMIS WORTH IT!!!! Very knowledgeable staff. Decent prices. The woman who helped me knew all about the area and adult skat night. I would recommend. read more

Bikes & Skates - Store - Skating Rinks Near Me - Capitol Heights, Maryland

We brought 2 bikes in a pinch and they fixed them both for a good price. We look forward for bringing a 3rd bike soon for repair!

I prefer buying skate related items at an actual shop, rather than buying online. It was out of my way to come here but it was worth it, I got everything I needed and the people there were really nice will be returning in the future read more

Excellent customer service!! Bikes & Skates provided me a perfect boot size fitting, wheel installation and expertise on best skate practices. read more

Bikes & Skates - RollerSkater - Skating Rinks Near Me - Capitol Heights, Maryland

I came knowing nothing about skates and they were very pleasant and helpful. They do take their time with each customer so while they are working with someone, that person has their undivided attention. It was a wait for them to get to me. However, once they did, it was a smooth process and I left with a nice pair of skates. read more

First of all, I informed Kevin and Cathy that I need a wide width roller skates. They assured me that they have what I am looking for in a size 13 /14 wide width on 6-09-2022 or get it custom made. On 6-10-2022. I arrived at 10:45 am. Kevin showed up at 11:11 am at the little store. Kevin started to put out old bikes in front of store. (That should been a hint to me). Finally, Kevin opened the door and I went in. Kevin informed me that he will charge me $10.00 an hour for helping me find the right roller skates for my feet if I decided on not buying the skates. We tried about four different pair of skates. Non of the skates made my feet feel comfortable. It hurted around the bone of my foot. I told Kevin that I went to a roller skate rink and rented a pair of skates and it was no problem. Then Kevin says he would have to special order them and send it to my home. An old man in needed help with his tire. He over heard the conversation and agree that there is no promise that they will feet my feet. I went to leave and Kevin says $10.00 for helping you. I could not believe he actually ask for $10.00 dollars for doing his job and claims he is the manager. BUYERS BE WARE!! RUN AWAY FROM THIS STORE!! read more

Bikes & Skates - Skating Rinks Near Me - Capitol Heights, Maryland

This is the closest shop to me with decently priced items. However, two times in a row I drove here during business hours to find it closed. I called and no answer and each time after I make it home to ball again (usuall hour later) someone answers jokingly saying "you must not have came to the right place" or maybe "you didn't pull the door hard enough". Very unprofessional and a waste of time to people who don't have time to waste! read more

Great selection and knowledgeable staff! I really appreciated the time & attention they gave me as I learned about the best wheels for my skates. I'll definitely be back! read more

I had the best experience at Bikes and Skates! As soon as I walked in the store I was immediately greeted with a big hello. Everyone was wearing a mask the shop is small so they did not allow many people in at once. The employees were welcoming and knew there products. I have renewed my relationship with roller skating and needed new wheels. I did not feel they were trying to sell me things I didn't need, although I wanted everything! I would recommend Bikes and Skates to anyone looking to support a small business with excellent customer service and employees who have a wealth of knowledge about the products they are selling. I will be coming back!!! Thanks Kevin, and the other two employees who were working at the shop. You guys are the BEST!!!!! read more

Worth the wait in line! The team dedicates their attention to you to make sure you get the right skates. Took those bad boys out the same night and it was a perfect match...I will definitely revisit and recommend to get your skates here. Once you're in the store, they will take great care of you. read more

Great customer service. Sometimes items can take a while to arrive but the staff is extremely patient with you. Not rude at all. Very polite people. Would buy from them again. read more

I was in the market for a pair of skates, this place was only 30 minutes away from home, so my wife and I headed over. When we arrived we were greeted by an employee who was working at the counter. I'm a 6'3" male who wears anything between 11.5-13 depending on the shoe. When I inquired about trying on some skates in my size the employee stated "I only have few in your size". I said ok, let me try some on. He then informed me that there was a $10 charge to try on skates. The employee then informed me that it would go toward my purchase if I bought skates from them. I told him thanks, and we left. Maybe if they had a decent selection of skates available and good prices I wouldn't mind risking $10, but when you tell me you only have a grain my size, what's the point. I've never been to a shoe store and been asked to deposit $10 to try on shoes! read more

WOMEN BEWARE! I was so excited to find a skate shop so close to home, but the reality of what I experienced here at this store was horrible and completely unacceptable . The manager Kevin insulted me. Made jokes about my body to my face....Essentially told me that I did not know what I needed to buy and that he knew better. I arrived to the store at 11am (the time advertised that they open). He did not even arrive until 11:20 to open the store. When I tried to walk up to the door to ask if he was open now, he very rudely told me to "back up", because he needed time to open the store first. I do not know how he treats men that come to this store. But the way he treated me, a woman felt very belittling, sexist, and above all so hurtful. Women PLEASE BEWARE of this chauvinistic man read more

I had an old bike repaired during the pandemic. Really wanting to get out of the house and exercise in some form. Kevin did an awesome job of bringing my bike back to life. I will continue to bring my business to him and letting others know as well. read more

DON'T DO IT!!!!!... My Tire and Wheel was STOLEN from THIS PLACE.. KEVIN Refused to replace it with a comparable tire and Wheel. If I could give this place 0 stars I would. I went to Bikes and Skates for a innertube and Liner but things went wrong quickly. First, Kevin asked me to leave my tire and wheel with him so that he could replace the tube. So, I left the tire and wheel with him. When I called back 2 hours later to find out if the job was complete. He told me that he could not find my tire. and that another customer must have taken it. Kevin said that he wanted to ensure that I did not ride my bike with a set of MIX MATCHED tires, so he promised to purchase 2 new tires and wheels. I waited 3 weeks for my bike tires, Kevin never communicated with me, to explain the delay. Nor did he called me when my bike was finally ready for pick up. I actually road by the shop and saw my bike sitting outside of his door. The BIGGEST Issue came when I noticed that kevin DID NOT purchase 2 tires, yet he replaced my $150 tire and Wheel which was taken from his shop with a $30 tire and rim. When I asked him about this issue, he said AND THIS WAS HIS WORDS VERBATIM "I CHANGED MY MIND. IT IS what IT IS." HORRIBLE Customer Service and lack of INTEGRITY.. DON'T DO IT.... GO TO ANY BIKE SHOP BUT THIS ONE.. read more

Needed a repair job to my daughters bike. Kevin look it over and gave me a price and a time to pick it up. He gave me a good price and it was ready on time. read more