Never responded! Sent messages via Yelp and his website multiple times inquiring about setting up…read moreappointment and have never received a response. Very disappointing!

Everything about Dylan is awesome ! My husbands car went from locker room to gently used interior…read moreand it looked amazing . He is a very respectful young man (we're old Af) and goes beyond customer care . Highly recommend him .

Went with a full detail, stage 1 paint correction and ceramic coating. Andrew arrived early in the…read moremorning and spent the whole day working on the car. His attention to detail was impressive and I could tell right away that he has a lot of pride in his work. I got the sense that he was treating my car as if it was his own. Very friendly and easy to talk to as well. Would highly recommend to anyone looking to have their car done.

Hired for an exterior detail. He worked on my car in the exact specified time frame, was friendly…read moreand professional. My car looks amazing and he went the extra mile to clean my windows inside. Extremely worth the price and will book again.

Victor and his crew did a phenomenal job. They were professional, thorough and their attention to…read moredetail was excellent. Victor was kind and very helpful. I would highly recommend their service!

I'm so glad I found this business!…read more I've been looking for a car detailing service that didn't charge an arm and a leg. Thousand Oaks Auto Detailing is priced very reasonably, I decided to go with them for my first time detailing my car. Victor was very communicative when booking a date via call and text! When the day came, Victor and his team arrived 30 minutes earlier, but let me know that I didn't need to rush if I wasn't ready. Once I got all my things out, they went straight to business. The team was very thorough and Victor was very honest on certain small spots I pointed out that he can't fix and didn't want to damage more if he tried which I totally understand. But having kids and a St. Bernard whose hair is impossible to get out of any fabric.. they got it all out! With the overall service, friendliness, attention to detail, price? I'm very impressed! Will definitely use his service again and recommending them to everyone I know! Thank you Victor and Team! You all are amazing and made me feel good in my car again!

Well, our SUV is immaculate and shining after Chris took charge! A full detail was performed and…read morethen to top it off we took his advice and had him do the ceramic coating. It shines like glass. So smooth! We were impressed with his attention to detail and customer satisfaction. Not something you experience with less experienced auto detailers. Well done Chris and thank you!

Had Chris from First Class Detailing & Ceramic come out to my house for paint correction and…read moreceramic coating on my 911 and the whole experience was top tier. He spent several hours on the car and you can tell--this wasn't rushed at all. The paint came out looking like straight glass. The depth and clarity on black is insane, every swirl gone, just a flawless finish. Super convenient having him come to me, and he was professional the entire time. Attention to detail was on point from start to finish. On top of that, he even left me with some cleaner and microfiber towels to keep it looking right, which was a nice touch. Chris is a rockstar. If you want your car done right without cutting corners, this is the guy.

DetailZ told me what could be done, what the result would be, and then delivered…read more Highly recommended! I have a classic car that I still drive regularly. It was in dire need of a detail, including clay bar and machine polish. It also needed head and fog light lenses restoration. After completing the job, car now looks almost new. DetailZ takes great pride and care in his work. His communication from initial contact through completion was clear, concise, and very professional. Working with Amin/DetailZ was a remarkable and refreshing experience.

Amin was absolutely amazing! Attention to detail was outstanding and could not have been nicer.read more

Joseph is beyond amazing. His attention to detail is unreal and I didn't even know my car could…read morelook that good. I highly recommend him. I always did local car washes and drive throughs, but this is the cleanest my car has ever been and he's worth every penny. He's so good that someone else booked him while he was washing my car just from seeing his magic in action.

Great experience with this car wash! Joseph was friendly and he made sure my cars were cleaned…read morereally well. The service was thorough and my car looks shiny inside and out. I'll definitely be coming back and would recommend this place to anyone looking for a good car wash.

My car looks brand new. Efrain is awesome and was able to take care of my car while I was at work…read more He is very responsive, responsible and a good person and above all does amazing work. Highly recommend his service !

I don't really know what to say. Effrain has been taking care of our cars for the bast 2 years and…read moreso. We were extremley happy with his profesionalism and work. I ended up buying a maintenance package which was to include 12 washes. After my 4th maintenance wash Effrain stopped returning any tests or emails I have tried multiple time to get a hold of him since August but have gotten no response and now it looks like my phone is blocked. Not sure what happened or why my attempts to reach out are being ignored. I was genuinley happy with the service I recieved and am just at a loss as to what happened.

Mac and assistant arrived and we were supposed to get the engine cleaned on a vintage car ('82…read moreCorvette), but it was still in good condition. They were very honest and helpful. I instead got my own car washed/detailed since they were here. They did a really good, thorough job. Very happy with the results.

Mac is very friendly and detail oriented. A very high quality wash, she took care of beemer and…read moreWife's Volvo.

I have been going to this car wash for years since I've moved to Simi Valley. The last two times I…read morewent they did such a poor job. I decided after the first poor job that I would return and give them another shot at it. But they disappointed again because they didn't even wipe down the roof of my car and there was all kinds of residue spots. When I went, I told them about my first experience and how disappointed I was the employees could care less. For a $40 car wash plus a five dollar tip, I could've done a better job. I will not be returning. Update: The owner was extremely receptive to my review. He immediately reached out and was ready to make it right. He put me in touch with the manager and they took the time to clean my vehicle. I appreciate their attention to customers concerns.

I rarely leave negative reviews, but after this experience I feel it's important to share…read more I've been coming to Simi Valley Car Wash for the Manager Special, which includes carpet cleaning. Unfortunately, I've had the exact same issue five separate times. Each visit, the carpets have been left excessively wet. Even after keeping the windows and doors open for nearly 48 hours, parts of the carpet are still damp and develop a musty, swamp-like odor. Every single time, I've had to return to have the work redone. I want to be fair because the customer service from the young men writing the tickets, the young lady at the front office, and the manager has consistently been excellent. Every time, they have been polite, professional, and willing to make things right. They deserve recognition for how they've represented the company they work for. The problem is that having to make a second trip after every carpet cleaning is simply unacceptable. What finally convinced me not to return was my interaction with the owner on July 23, 2026. I pulled in intending to explain, as I had on previous visits, that the carpet was still overly wet and had developed the same musty odor. Instead of listening, the owner approached me in a confrontational manner, raised his voice, spoke over me, and immediately blamed me for the smell. He insisted that carpet cleaning couldn't cause odors and told me I needed to take better care of my vehicle. He also kept getting within arm's distance, trying to be intimidating. I offered for him to sit in the vehicle, close the doors, and smell it for himself. I told him that when I turn on the AC, it gets even worse and smells like a swamp. He then said it was because I don't change my AC air filter. I explained that I change it almost every month or every other month because of my daughter's allergies. He refused to believe me and said I needed to change it again, even though the smell was clearly coming from the carpet in the rear of the vehicle where it was the worst. He then told me, "How about this: why don't you go change your filter again, and if it still smells, then we'll talk about doing it again." I explained that I used to detail cars and that if too much water or cleaning solution is left in the carpet without proper extraction, it can absolutely create a mildew or musty smell. Rather than having a professional conversation, he told me I didn't know what I was talking about and dismissed everything I said before again blaming me for the condition of my car after it left his business. Everyone can have a bad day, and mistakes happen. What matters is how a business responds when a loyal customer brings a recurring issue to their attention. Instead of listening and trying to understand why I'd had the same problem five consecutive times, the owner chose to argue, blame the customer, and be disrespectful. Because of that interaction, I won't be returning. I hope the owner realizes that good customer service starts at the top. His employees have shown me more professionalism and respect than he did.

Ricardo does exceptional work. I've had him detail my car a few times and he always does an amazing…read morejob. This last time was a bit of an emergency because I spilled a drink in my car. He promptly came out the next day and cleaned up my car better than new. I would recommend him 10/10 times. Thanks, Ricardo!

I contacted several mobile detailing services through Yelp, and Ricardo was the first to respond…read more He arrived on time, and he and his partner did an outstanding job detailing my 2025 Ford F-350 Super Duty. I was especially impressed that they thoroughly washed the exterior and cleaned the entire interior in less than 45 minutes--without sacrificing quality or attention to detail. My truck looked fantastic when they were finished. Ricardo was prompt, professional, efficient, and clearly takes pride in his work. I will definitely be using his services again and would highly recommend him to anyone looking for quality mobile detailing.