The staff was helpful but also respectfully left space for me to explore. The discount I got made…read moreit such a sweet deal. Highly recommend.

Carrie Michelle and Mike truly treat you like your Thier best customer .it makes my day every…read moretime I go in there. Josh and Bryan are also amazing.. who knows that many people at a jewelry store??? Come on! Great pricing ..honest company.. truly a GEM. Check them out.. they really have some cool different pieces.

I needed to have a diamond reset on an engagement ring. They did a great job. Looks like new! Made…read moresure to have it done by the day I requested. Very friendly staff making it an overall very pleasant experience.

They do not appraise or purchase jewelry. They come up every time needs to be removed from this…read moresearch

I stopped in most of the jewelers in Salt Lake City looking for something fairly specific with a…read morelimited timeframe. The folks running this place are a family affair and were very helpful and accommodating. I feel they gave me a pretty decent deal too. After looking around at the remaining other shops I came back and purchased the item. It needed to be set into another piece they had in inventory. It was ready early the next day. They earned my business and I will likely come back here in the future. In short I am very pleased with the service and the piece.

I couldn't be happier with our experience with McKay! After a sketchy experience at another local…read morejeweler, we went to McKay to design my engagement ring. They educated us immediately about the clarity, cut, and color of diamonds. This made us realize the other jeweler had greatly over quoted us for a very low quality diamond. McKay was so patient with us, extremely fast with the process, and always reached out to us when the new changes to the design were ready. I asked them to make several changes to the ring design and they were so kind and patient throughout the entire process. They genuinely made my dream ring, and found us a nearly perfect diamond for a fair deal. I will always recommend Mckay to anyone I know! Thank you guys so much!

This is the only place you should be going for a wedding ring. They custom made my wife's ring and…read morehave serviced it for years. They made upgrading a breeze and I just had to pay the difference. I got 3x the ring for 30% cheaper than the small rings at other places. If you're shopping for a ring and want something of great value and to be proud of. This is the place. If you want something no one else has. Let them create it. There's no better place in the state of Utah. Take it from a Jewish guy that excessively shopped around before stumbling upon steve at Rocky Mountain. This place is exactly what you want if you love your wife

bought a beautiful Diamond band, was so pleased I had some diamond earrings made. I selected the…read morestones and they had the setting done in gold, they were finished in a week! Super impressed

Our experience designing my engagement ring at 9th and 9th Jewelers has been incredible. Joe and…read moreBraxton are wonderful to work with and made my ideas come to life beautifully! I had a unique request for an organic metal finish on my band and they aced it. I couldn't recommend more.

I want to share an experience I had in SLC at a locally owned jewelry store named 9th and 9th…read moreJewelers. I tried entering the door, which was locked. I realized the time of day and that they may be closed. The owner had someone inside and mouthed for me to text or call. I found his number on the front door and did as he asked, not noticing "by appointment only." Idk, put "by appointment only" on your marquee sign. As I finished texting him, he saw someone he knew walking by his shop. He unlocked and opened the door, speaking with her and ignoring me. It struck me as an odd first interaction, turning me off. I almost turned around and left, which would have been a better choice than to stay and ask a question. When they were finished chatting, he asked what I needed and told me to make it quick. I said I was looking for a gift, and he responded by telling me he had no inventory. ‍ ‍ It was such an odd experience. Below is our text exchange; I'm not going to post a picture of the present I bought. Reading other reviews he either is nice or a complete unsavory business owner. Yelps information indicates they take walk ins. I'm so glad I didn't give him my business and never will.

Have been to Mikes a few times to get some work done on my jewelry…read more They actually fixed one of my rings for free. Did an amazing job on my grandmother's Mother's ring

Been I customer for over 20 years but that ends today after some greedy new sales guy trying to…read moremake his full days commission off a simple repair on a clasp on jewelry I bought from Mike personally! Yes gold has gone up but almost 300 for a new clasp?!?! No way! Way too many jewelry stores in the valley for this dishonesty! This is after I just spend 6 grand on custom platinum rings a few month back.

Had a great experience here. Went in for a jewelry repair and they quickly helped us out and were…read moreso kind and generous.

King is a wonderful craftsman. Kind, honest and does quality work…read more Love local businesses!

Naleigh and team run a tight ship!…read more Had an issue with a watch battery replacement and they made it more than right. Apparently they have a Watch Smith wizard that knows his stuff.

Troy was fantastic at helping my wife with a beautiful watch by Bulova. I would highly recommend…read morethem when you are looking for jewelry.