Very unprofessional. I made an appointment earlier in the day at 5PM, waited almost two hours and…read morestill wasn't seen for braids. I left and I will not be coming back.

BEWARE! I almost didn't post this review because I don't like to do negative reviews but decided…read moreother consumers should be advised. I asked for a stylist by name and was told she was not in the salon but my appointment was booked in March. I went to the salon I intended to patron and was contacted via cell phone and advised there was a NEW shop. Long story short I contacted the wrong shop for my appointment but the lady on the phone pretended to be the associated with the stylist I wanted. My Bad!; and I paid dearly. The old bait and switch, the box braids around my edges were okay but they got bigger near my crown and were more like very short cornrows. You have been warned!

I went to Plum Salon today for a haircut and had an appointment with Rita. I was upfront that I…read morehave a regular hairstylist I go to, but she was out of town and I needed to get a haircut in. Rita was incredibly understanding and welcoming from the start. Even knowing this could possibly be my only time there, she still took the time to listen to what I wanted, offered helpful feedback, discussed style options, and gave me an amazing haircut! Beyond her expertise, Rita's kindness and professionalism really stood out. I had a wonderful experience and would highly recommend her to anyone looking for a talented and thoughtful stylist. The salon itself is beautiful, very clean, nicely styled, and has a great overall feel.

We made two back to back appointments to make sure there was time for a blow out after a cut. We…read morewere then told the blow out came with the cut. The blow out was very important because we were trying a new hair style and had an event shortly after so we wanted to make sure we knew how to style it. After 45 minutes the hair dresser just stopped and apologized for not finishing and walked us out after charging us. The hair was half done and an incredible mess. I have a video but it is too bad to post. It was rude and thoughtless and while they refunded us they also blamed us for not reserving enough time. There is no excuse. The hair dresser was Annie.

I showed the stylist a photo of me with the exact haircut I wanted. End product wasn't remotely…read morewhat I asked for. Zip, zap done in 15 minutes. Chop job.

If this "before" and "after" picture doesn't make you run, not walk, to see Amanda Carden - I don't…read moreknow Yelpers, I do not know. She's a kind, funny, quirky and charming soul. An artist. And honest. I cannot speak highly enough of this human. Go get yourself some amazing hair. It's worth it.

Sometimes i forget to write reviews for places that don't serve food…read more This is my second time coming to the salon. This places holds true to all the rumors... its fancy and it's BOMB!!! The stylist here are sooo talented. I've never been to a salon that did all types of hair before. My hair was done by Shakiyla!!! Omg where do i start!!! She's a stylish stylist!!! I love EVERYTHING about her. Upon my arrival i sat at her station and talked about what i wanted andddddd what i needed! After our chat we walked over to the shampoo bowl and where she gave me the shampoo of my LIFE!! You know about that shampoo... the one that makes you forget you are i public! The one where you go completely numb from your head down!!! LortHam'Mercyyy... it was Bomb!! I have natural/ curly hair and this is where i typically gain my "salon issue". I'm not sure of the brush she used but it felt nice to have my hair and neck RESPECTED!! She took her time brushing through my hair before placing me under the dryer. I always peek at the brush when i get my hair done to see how much of my hair was RIPPED OUT. She left me so happy when i saw very little hair in her brush. She asked if i needed a drink and offered magazines before pulling the hood down on the dryer!!! Yessssss for the Customer Service/ Experience!! A few other staff present walked past while i was under the dryer and offered water as well!! Midway thru the drying process, she checked on me to make sure i wasn't dry early. After i finished drying she walked me over to her station and began to blow dry my hair. I can not describe this process, but just know it was great!!! She never let the blow dryer get too hot and she never tugged on my hair. For my "look" She gave me large curls and switched my part to the middle. Overall this was such a great experience! At Bob Steele they have this level system, and that's kinda what determines the price. Since Shakiyla is newer to the salon, she isn't as high of a level as other stylist, but that's also what makes her prices more reasonable. Levels here's clearly don't determine quality because my hair was/ BOMB!!! Based on pictures Ives seen on her Instagram, she does ALLLLLL hair types and everyone's hair looks great and healthy!!! If you want GREAT hair, at a Great Salon, by a great Stylist.....GO SEE SHAKIYLA!!! See officially has a REGULAR!!

I've been going to Bob Steele Salon for years and have spent well over $5,000 there without ever…read moreleaving a negative review. Unfortunately, my recent experience with a new stylist, Gibelli, was extremely disappointing. I asked for creamy blonde balayage highlights and a trim, but the result was far from what I requested. About four inches of my hair were cut off, despite only asking for a trim, and the layers are uneven and inconsistent. The color work is also problematic. Instead of blended balayage, the highlights appear chunky, uneven, and several different shades, with orange tones throughout and large sections that appear to have been missed entirely. There is little to no blending. A close friend of mine who is a licensed stylist also commented that the highlights look more like traditional foil highlights rather than balayage, which may explain the harsh lines and lack of blending. I left the salon crying because of how much length was removed. While color can technically be corrected, length cannot be restored for at least a year, and I may even have to cut more hair to even everything out. The salon offered a partial redo, but I'm uncomfortable with that solution. I don't want to darken the hair (which would make it harder to lighten later), and I'm also hesitant to bleach my hair again only two weeks after the original service due to potential damage. When I expressed these concerns, the manager seemed frustrated and unwilling to consult a trained stylist about how the correction would actually work. It also felt odd that a partial correction was booked when I originally paid for a full balayage service. Considering the service cost nearly $400 and my long history as a loyal client, I expected a more thoughtful and professional resolution. At this point, I'll likely need to see a more experienced color specialist elsewhere to correct the color issues. Unfortunately, while color can be corrected, the lost length cannot. For reference, I've also included a photo of what my hair looked like in November before my December highlights with Taylor, plus about four months of growth. My current hair is actually darker than it was two color services ago, which makes the result even more confusing. This was a very disappointing experience after many years of positive visits.

I highly recommend this salon. I've been coming here for years. I recommend Nudia (I am not sure if…read morethis is the correct spelling). She is very patient and great at handling thick hair. I am natural and my hair is very thick!! She has been going my hair for over 8 years I followed her from another shop. yeimy is also good. She is the first chair in the left hand side when you walk in. The vibe of the salon is always good and clean.

Exterior They are located in a fairly new strip mall / plaza…read moreoff CH James Parkway. There are a lot of empty suites, so there's plenty of parking. Interior The interior is pretty small but it was later in the day and there were only 2 other customers so it wasn't bad. It was a little smokey from the blow-dryer services, but they said they'd opened the door to let the place air out shortly before my arrival. Price / Value Awful. The price posted is NOT the price you will be charged. I asked about the price for a relaxer, on the phone - before my arrival. I was told that the price depended on the several things, length of hair, amount of time since your last relaxer. I understand a price increase if you have more new growth. It had been 12 weeks since my last relaxer - so I was not considered 'virgin' status. When visiting a salon or at home, I don't use flat irons or blow dryers, so it was a roller set, with a dry wrap that I would comb down later. I even confirmed the price on the price list when I arrived. Once my service was complete, they presented me with a bill for $123. I was told that this was the price for a relaxer and a wash (shampoo). Even on the price list, relaxer is $75 and wash is $40 - and that equals $115 so I have no idea what the other $8 was for. I also have no idea what wash / rollers is versus a wash / set. I thought it was called a roller set. In this case, what they did amounted to both consumer fraud and a Ga State Board violation. I told the stylist that there is no way to perform a relaxer service without shampooing the hair and asked why they list it this way, if there is no way to actually pay just $75 for a relaxer. She said sometimes people 'just get a relaxer.' I asked if they are truly allowing clients to walk out with a chemical relaxer on their hair, without washing it with a neutralizing shampoo. I told them I was fairly certain this would be a violation of cosmetology board practices because untrained, unlicensed people cannot buy or work with sodium hydroxide relaxers. I reached out to the Georgia Secretary of State Cosmetology Board and it took a while, but they confirmed that because a chemical relaxer can only be performed by a licensed stylist, and because that service actually includes a shampoo and cannot be performed without one, a salon cannot describe or sell a relaxer service in the way Yeimy's is doing it. In other words, a salon can't simply apply a chemical / relaxer to a customer's hair, then let that customer walk out with that chemical on their hair and let the customer handle the rest on their own. The chemical / hair MUST be neutralized, so at the very least, the stylist has to shampoo it with a neutralizing shampoo - making the shampoo part of the chemical relaxer service. And to reiterate, that entire process must be performed by a licensed professional. Customer Service Awful. As soon as I questioned the validity / asked why I was being charged $123 instead of $75, my stylist all of sudden started struggling to understand English. It became very clear that this is just something they deliberately do to price-gouge the customer. I was beyond frustrated and disappointed. I did not want to 'cause a scene,' so I told them I would call back to speak to the owner so that we could continue our discussion in private, away from the other, remaining customer. When I called back, I was told the owner wasn't available and would call me back. I never heard back. I am a small business owner myself. And it pains me to write a review about another small business owner, but this is indefensible treatment. Overall Overall, my hair actually looked good - but their actions and behavior after the services were performed is why they get 0 stars. I'm posting this review to warn others. If you have experienced this issue with this salon or any other salon, here are the links you can use to file a complaint - https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint/consumer-complaint-form#no-back and https://goals.sos.ga.gov/GASOSOneStop/s/licensee-search - Select Business or Individual - Select Profession Type: Cosmetology and Barbers, - Enter License# COSA058658 or you can search by name - Click Search. Once the record displays, click File A Complaint. It's time we started holding these salons accountable and taking measures to ensure that they adhere to the safety and ethics practices dictated by the cosmetology board.

Always go with your gut feeling. I will just say I wasted my money not once but twice here. I've…read morebeen coming here for years. The owner always does my hair .This is the second time in the past two months that I have been unsatisfied with my hair. I got 6 feed in braids that I could not keep in my head. I had to take my hair down because it was braided so tight.i was scared I was going to lose my edges. This time I asked for some twist on my natural hair. She applied some product on my hair that has my hair, so stiff and flaky. Please ladies don't go here for natural style. find you someone that specialized in natural hair.

I found this place on yelp i simply just wanted a quick style (2 goodness braids ) I drove 30 mins…read morefrom my area. I even called first to see if they had time since I would be a walk-in . This place is located in a plaza so no worries about parking . I wasn't greeted kindly felt like I was a nuisance for wanting a service . A lady pointed to a chair and told me to sit down I could tell no body wanted to do my hair . it I felt so uncomfortable by the looks I received I just left . Horrible customer service bad energy.

Mala is great! She is very helpful taking care of minute details to make clients comfortable…read more I go here for hair color and facial. Great service! You need to take appointment prior to visiting. COVID restrictions are observed strictly

Rude owner and discriminated against me. Told me to wear a t-shirt next time I come in. It's GA…read moreweather and feels like 100+ outside. I can wear a tank top if I want to. Probably didn't like my tattoos. Well, for your benefit rude owner, there won't be a next time for me coming to your salon.

Really appreciate this stylist(Rabie). Where i live i could not find anyone to do my hair. Noone…read morecould do corn rows. I called, showed a pick; she asked when i wanted it done and made herself available to me. Her prices are reasonable. I will return for another style. I appreciate her. Thanks again!

great! fast and very very hospitable!!! only thing is i…read morewish they had platinum blonde hair. right behind sherwin williams paint store thank you!!!!!!