Let's face it..... we all hate unexpected expenses. T&J really came through for me!!! My washer…read morebroke down on a Sunday evening and called this business up and there was an actual person who answered. If you live in the Mcallen area they are available 24hrs. Based on my residence, they were able to service my washer within a day and that was a delay due to my work schedule otherwise it would have been shorter. Within a day after making arrangements, I had a replacement Maytag washer set and ready to go due to my diagnosis of my broken down washer. I would definitely recommend this business. Jaime Fernandez, the owner, will definitely take care of you.

We've been looking for a dishwasher for awhile. Lowe's. HD. You forget about local places since the…read moreworld has gotten so connected. Decided to check at Stevenson's. Friendly. Helpful. Informative. And local. Live here. Shop here. Wonderful experience. Next appliance need this will be our FIRST stop.

Thank you Stevensons Appliances, Pete went above and beyond being helpful. I needed a gas range to…read morereplace my dear mother's 50 year old gas range that was starting to feel it's age. No one else (big box stores) in town offered immediate availability...(3 weeks at best was unacceptable). Stevenson's offered to sell their floor model if I wanted and they didn't have in stock. I couldn't be happier my mother has a new Frigidaire Cafe model in the house on the same day (4 hours after I bought it). Customer service like it use to be. I know where to go next time I need an appliance.

Great service! Tech came over Saturday afternoon which was a great plus since most other businesses…read moreeither close early or are not open during the weekend.

From the owner: Hello there! We are a small New Business here in the RGV…read more(Family owned and operated). Why Should You Choose Our Company from All of The Competition? 1) Our company has successfully fixed over 5,000+ appliances. With over 5 years in the industry, there is nothing we have not fixed or seen. We look forward to helping you! 2) Over 90% of our repairs are a fraction of the cost of our competitors! 3) We are a small LOCAL company here in Valley/RGV and because of that there is no price inflation on our parts etc. Our aim is to keep your business for the next 20+ years and to add as much value to our customers as possible! 4) We offer a 90-day warranty on all our parts & labor. We guarantee our work and if we for some reason we cannot solve your problem we will not charge you! 5) We're upfront with our pricing and will treat you as a long-time customer whether you are calling for advice or to schedule an appointment. There are no wrong questions so if you have any just call

I have called Gorilla Appliance Repair for two repairs. The first repair was to a five year old…read moreFrigidaire refrigerator. The technician found the part and replaced it the same day. The second repair was to a thirty-eight year old Kenmore range. The faulty part was not available locally, but he was able to have it shipped and had the range working in a matter of days. The technician was very polite, knew his trade and had a reasonable fee which saved me a bunch of cash.

Tech came out "fixed ice maker" had ice one day and never came back. Really good at taking my…read moremoney NO STAR

Poor customer service,they didn't deliver the day they said & they have the audacity to lie & say…read morethat "nobody answered the phone " In the arrival i asked delivered guy if he can leave the fridge inside,delivery guy was refusing to properly deliver inside ,he got mad saying that's not his business but he will do it anyway, & he damaged the fridge

havent dealt with needing them to repair anything so i cant speak to that, but we bought some…read moreappliances for my daughter's home and have had no issues.. the sales guy was very helpful in answering all questions... good prices and appliances are still going strong over a yr in..

This was my first and last purchase with LFD Homefurnishings. I bought a new washer, and after…read moreinstallation, we immediately noticed issues. When we tried to do our first load of laundry, the washer made loud, awful banging noises. When we investigated and looked to the left side of the washer, we saw a dent that had been made on the pedestal. I personally removed the old washer and confirmed there was no damage beforehand. My laundry room is small--only the two delivery men entered while we were nearby in the garage the entire time. I later learned the washer was installed on an unbalanced pedestal, which caused the noise. The delivery team gave conflicting stories--first claiming the dent was already there but they forgot to mention it, then saying they told us (which they did not). When I contacted LFD, I was met with terrible customer service. Manager Diana was rude, constantly interrupted me, and showed no empathy. She insisted her workers are "honest" and "never lie," yet their story kept changing, and they didn't even follow their own policy. She told us the installers were "doing us a favor" by placing the washer on our pedestal, which supposedly goes against their rules--something we were never told in advance. I later found out that Diana spoke with one of the owners, Bob Garcia, and told him they would not resolve the issue or cover any damages. I was never contacted about this decision--just left to find out that my case had been closed without notice. Yes, the washer works now that it's been removed from the pedestal, but I'm left with a visibly dented pedestal that they damaged. To make matters worse, we were pressured by a saleswoman to purchase a $29 hose, told the washer would not be installed at all without it. Yet during delivery, they used our old hose. The new one is still unopened in its packaging. We had been loyal customers of Cons for years, and ever since they shut down, we've been searching for a new place to shop for our appliances and home furnishings. LFD was first on our list, and we had high hopes. If they would've just taken responsibility and resolved the issue right away, we would've continued shopping with them. But after this experience, we will never shop at LFD again. This company has shown zero accountability, poor communication, and unprofessional behavior from sales to management. I strongly warn others: avoid shopping at LFD.

Great staff and so helpful. Prices were perfect for my budget. A surprising variety of upscale…read morefurniture to the affordable pieces. I was able to pick out furniture for bedrooms, living room and appliances for the kitchen all in one stop - then use their credit department to have one bill for it all. Perfect. Much thanks to my salesperson!