Fernando from Art of Cooling was a total savior when I was in a bind with my HVAC system! He's…read morethorough, knowledgable and a complete professional. Fernando went above and beyond to diagnose the issue at hand and had the right solution at his fingertips, every time. He presented a couple of options, and forged ahead with what I was comfortable with. He took his time to ensure everything was in tip-top shape after installation, and as a result, I have a fully operational and fine-tuned system on the precipice of a heatwave. I also appreciated that Fernando ensured everything was documented and had a zero-pressure approach. I also found Art of Comfort's pricing to be fair and transparent. Thank you, Fernando, I'm so grateful for your professionalism!

The Art of Comfort tech Ric did a great job in getting our AC running…read more He advised us on additional steps beyond the appointment, which I was able to complete. Very professional, non-pressure approach to servicing our HVAC system.

A year ago I had this company install a heat pump, and while the system itself worked, the…read moreexperience was frustrating due to poor communication. I left a critical review at the time. To the owner's credit, he took that feedback seriously and made a genuine effort to make things right. Fast forward a year later, I had them out for regular maintenance and the experience was completely different--in a good way. Scheduling was smooth, communication was clear, and the technician showed up on time, was professional, and did thorough, quality work. The system was checked carefully and everything was explained in a way that made sense. I really respect a business that listens to feedback and improves. While the initial install had its challenges, the follow-up service showed real accountability and commitment to customers. Based on this most recent experience, I'm comfortable continuing to use them for maintenance and would recommend them, especially knowing they stand behind their work.

Eagle Air installed our HVAC system 4 years ago and we've had issues ever since. Worst was water in…read moreour attic. We finally hired another company to troubleshoot and they found many issues with the installation. I paid over $2000 to have the installation issues fixed. UPDATE: Eagle Air agreed to compensate me for the cost to fix the installation issues.

Simon did an awesome job replacing our disposal and he was very friendly. Would easily recommend…read morehim for work

Had a leaking toilet and the water was getting under the flooring. Jorge came and took care of…read moreeverything! He also shared some knowledge that as a new homeowner I truly appreciate! Very pleased with the work, so happy I reached out to this company and will keep them in mind for future services that may arise! Thank you Jorge!!

My AC was not turning on. I had already tried several troubleshooting steps myself but could not…read morefigure out the problem. I saw the great reviews for AIS and noticed a $58 service call special advertised on Yelp, so I reached out. Making an appointment was incredibly easy. Brenham arrived in just a few hours. He was pleasant to work with and clearly knew his stuff. He quickly diagnosed the issue and fixed it; it turned out to be a disconnected wire, so it was a pretty simple fix. While he was there, he also looked at another issue I was having with my heater short-cycling. It turned out the motherboard needed to be replaced, and he luckily had one with him. The price was on the higher side for a relatively simple swap, but I understand I am paying for his expertise, and since he fixed my AC on the spot, it seemed fair. He offered various other upgrades and maintenance plans, but all of that felt unnecessary for a 34-year-old system that is on borrowed time, so I declined. I would definitely use this company again and was very satisfied with the service.

My furnace fan/blower would not turn on and with being two days away from mid-to-high 90 degree…read moreweather arriving, I was dreading how to live through the heat without air conditioning. I called around and AIS came to the rescue. They were able to send a technician, Brenham, out the same day! My window was between noon and 3pm. I got a text from the office at 12:30 that the technician would arrive close to 2:30. Even though that arrival was within the window they had already communicated, they still thoughtfully reached out to give me a more precise time. This was much appreciated as it allowed me to run out and do a couple of errands before the technician arrived. Brenham texted me about 20 min before his arrival saying he was on the way. He arrived right on time and was very respectful and had a nice, easy going demeanor. He got right to work troubleshooting the furnace, explaining to me how he was approaching the task, which I appreciated. I even learned a couple of things about furnaces! The issue ended up being the furnace's mother board and the "universal" board he had was not compatible. I feared this meant he would have to order one and it would be more days without AC. Brenham said he would check his van to see what he had and thankfully had the exact board for my furnace. He replaced the board and the furnace blower turned on! Even though my issues was resolved, he took the extra time to check on my outdoor AC unit and did some diagnostics including checking the refrigerant levels. It was a nice "extra comfort" to know the AC unit checked out fine. I was in a jam and AIS came through for me. Brenham was extremely knowledgeable and did great work. HIGHLY recommend AIS for all your HVAC needs.

Yearly maintenance through MVP contract with Service Champions done today…read more As always I believe the time and value of having Service Champions as my heating/AC contractor is worth the $$ spent on the MVP contract. Besides yearly maintenance there's also a discount on parts if needed. There is never an upsell or pressure to purchase additional upgrades or products. Hector Garcia, (5 stars) my Tech today, other than doing maintenance on the unit, spent quite a bit of time answering all my questions and offering valuable and needed info both on my heating/ac unit and water heater. Inspection of water heater is included in the contract. I've been with SC for quite a number of years and have always been satisfied with the professionalism, techs, company and overall service.

Every summer I'm reminded how disappointing our system from Service Champions has been. Half the…read morehouse stays cold while the other half is always warm and uncomfortable. We were originally sold on the idea of a zoned system with separate thermostats and motorized dampers for different areas of the house. It sounded like a great solution. After repeatedly bringing up the issues, we were eventually told by a salesperson that it would cost an additional $16,000 to make the system work the way it should have from the beginning. That was incredibly frustrating after already investing so much into the original installation. At this point, the promises to "make it right" never materialized, and we're still dealing with uneven temperatures throughout the house every summer. It is funny on the reviews they ask you to call so they can better understand the issue. I laid it out in my review, their salesman told us the fix and yet they have done nothing. If you want to better understand my issue pull up my file bring up your salesman's suggestion on how to fix it and take care of the promise you made to me and everyone of your customers " We will make it right to your satisfaction".

Are you kidding me? I didn't think they made service people like this anymore. Was I wrong. Mark…read moreGress and his company proved me wrong. On a recommendation from a friend, I called Gress Heating and Air at 11:25 A.M. ; Mark called me back at 12:23; was at my house at 3:00; fixed the problem in about 45 min; and charged me about 1/2 what I expected. He was cheerful; knowledgeable and extremely competent. Furthermore, he explained everything he was doing and, what my expectations should be with my 25 yr old system. He is my 'new' go to HVAC guy.

Wow! Just Wow!! I cannot recommend Mark and Gress Heating and Air strongly enough. Despite a few…read moreunexpected curveballs (huge challenges) Mark was undeterred in his mission to fix our system and frankly, take care of our family. He clearly loves his job and takes tremendous pride in his work. Amazingly, his quoted and final price were well below one of the big name companies. Thank you Mark!!

From the initial walk through with Omar and Felipe explaining the process, budget, and timeline…read more Every technician was very polite, honest, maintained a clean area (as possible), and provided an update at the end of the day with a look ahead for the next day. They removed a 60 year old furnace in the floor/wall and ran ducting to create more efficient system at my mom's house. Their costs were really reasonable and can't say enough about their professionalism. Definitely recommend Big O Mechanical

With winter coming on, we wanted to get our HVAC unit checked out and serviced. On a recommendation…read morefrom a friend, I contacted Big O Mechanical and got a quick response. I'm comfortable after their service call, knowing our unit is in good shape, and appreciate the fast turn-around and thorough job done by Omar and his crew.

Len is knowledgeable, pleasant and accommodating. We weren't quite sure what was wrong with our…read moregas furnace but the house didn't seem to get warm enough. He came out the same day, checked everything out and gave the unit a tuneup. We've been comfortable since and the charge for the service call was extremely reasonable. I most heartily recommend this business.

My kind of local business! Basically, one guy, one truck. Knowledgeable, helpful, and honest. He,…read moreand a partner, changed out our 28yo residential HVAC system in a day. He gave me good information (and yes, I did my research), and offered a reasonable price. Nice guy's too! I never felt pressured, or like he was trying to up sell me. I was sold on his integrity when, about 5 years ago he installed a new thermostat for me, and then offered to thoroughly check over our system while he was here, at no charge! Spent 30-40 minutes, told me the system was all within specs and working great, and left. Never once tried to sell me anything or leave me worried and wondering by claiming that anything can go wrong at any time, so we should consider...yada,yada,yada. Highly recommend them! Thank you Len! (and Eli).