Wednesday 2/04/2026 We build our relationships upon clear firm yet kind communication. I'm learning…read moreto live in harmony, knowing how important the community of professionals including ourselves is. We depend on each other to achieve our goals. The PropM has been there for me. I have used the PropM for many years. Excellent communication and sincere service delivery are their signature value. Who can beat PropM that serves its constituents 24-7?! I have a "beautiful home" (in my opinion) in LO,OR. When a property management company has 24-7 business hours and real persons' taking calls, that's a commitment . The PropM has the Will-Power to serve our community. One time my house roof started growing moss. I was warned by the HOA to clean up. After the best estimates, the PropM hired someone to do the job in a timely manner. The PropM saved my rear by meeting the deadline! Whew. The PropM did it at a reasonable cost and cleared the moss-mess. The leadership coming from the top, the CEO to the answering service people keeps the "human" (not AI) service operation smoothly at PropM. Every single employee is very cordial. I have enjoyed the PropM service over a decade. I recommend the PropM property management companyy with full confidence and trust. One wish that I have is that someday the PropM would publish just half-page long news about changes in the real estate laws including rental laws. In California where I live, there have been a lot of changes. I respect the PropM that has a deep commitment to serve those in need. Furthermore, their communication to keep their customers informed is priceless. Lastly, their quality service in the reasonable time frame is the best. Trust is two-way street. I trust this PropM management company and give my full-hearted five (5) stars. Without PropM, I cannot keep my home in LO. Thank you all employees of THE PropM for your great work. JC Moore California

I have lived (rented) my unit for almost 26 years (move in date was 9/10/2000). PropM took over…read moremanagement (only spoke @ met with owner/landlord over the years before) about four or more years ago. Since that time, they have lied to me, almost had a young girl enter my home (without notice at all - she could have been shot, I was in bed with double spine fracture) for an inspection. After that, next inspection went okay, but the young man lied to me about what was attached to his body (it was a video camera & he said it was an air quality device) worried about that for months. Next inspection, I think they forgot it was every 6 months, because didn't happen for a year; I got an eviction notice that part of my floor needed mopping & that I had put nails in the wall to hang my pictures (apparently I was supposed to be using something that hadn't been invented yet) and that there were boxes against the house (mind you, this is just a duplex & not visible from street). Now I have new inspection coming up where they announced they were doing 6-month inspection, yet was only 5 months. They rescheduled. Still have this held over my head. I broke my sternum a month ago & was at the same time (due to chest X-rays) diagnosed with emphysema. Deadly disease & no cure (had asthma my entire life & was diagnosed with COPD years ago). It will be another two months before I can be mobile & just finding out I am going to die is a lot. I'm going to be 60 soon & most of my family is dead. Have had nobody to help me, even with double spine fracture & ribs. Am running out of characters, so very much more to say. Feel free to contact me.

I've had a wonderful experience working with Performance Properties. As a rental property owner in…read morePortland, I value a company that communicates effectively, safeguards my investment, and resolves issues swiftly. Their responsive, knowledgeable, and proactive team keeps me well-informed, offers clear recommendations, and alleviates my stress. Their deep understanding of the local market and efficient coordination of repairs, tenant communication, and inspections demonstrate their expertise in Portland property management. For a professional property management company in Portland that prioritizes the interests of both owners and tenants, I highly recommend Performance Properties. They've effectively managed my investment property and earned my trust.

Their service is tremendous and personable. I highly recommend as a property owner. Their…read moreresponsiveness is unmatched, I can always count on them to resolve issues promptly and with the utmost confidence in the quality of work being done. Their maintenance team has saved me a lot of $$ & is very knowledgeable. And their techs are always quick to fix.

Worked with Dave on selling my condo. Dave went above and beyond the sales process. My condo had…read moreunique financing needs, so Dave had a list of lenders ready to go for potential buyers. He kept me informed all throughout the process; giving me updates on showings and feedback. I would highly recommend Dave for his expertise as a realtor.

I would give 0 if I could. DOUG MOE FILED AN EVICTION…read moreWITHOUT EVEN CHECKING THE PHYSICAL MAILBOX FOR RENT PAYMENTS. This was in the month of December before the holidays. I was also charged $250 for "tampering" with fire alarm although the fire alarm was faulty. I told Doug in person but I don't think he was even listening. I paid the fee because I didn't even want to waste energy arguing about it but they did not replace the fire alarm for 8-9 months. Later that year I requested that they credit me for that, especially since it was never replaced, let alone it was not working properly! Jason, their maintenance person, helped make that happen. He is the only good part of that company. I cannot count how many times they had contractors and vendors enter the property or come work on the property without a notice. I would get a text message the day of or an hour before someone would come by to work on the property or even enter the house. I met both of the actual owners of the property as they wanted to walk-thru and look at the inside. While some work was getting done, the owner actually came by one day and I never got notice that he was going to be coming over. I let him inside but I haven't ever heard of renters with a property management company meeting the actual owners or having the actual owners come by without notice. This is just a couple of highlights of my experience with this property management company. If I were you and you see that they are managing the property, I would RUN AWAY. They are not worth dealing with!

I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.

As a tenant, it can be hard to find a property manager who is timely, kind, and responsive - we got…read moreso lucky! Noelle was professional and went above and beyond to ensure our rental experience was as smooth and comfortable as possible. Highly recommend!!

Currently a tenant for one of their properties for over a year. At first any issues and questions…read morewere handled professionally and promptly. Unfortunately, we currently have two different ongoing issues that have been ongoing for several weeks without any responses or updates. 1. They refuse to properly address consistent illegal parking on their property for over a year 2. One of our recycling bins has not been picked up for over 5 weeks (Zero updates since week 2) It seems when issues are too inconvenient for them enforce or solve they would rather stop responding entirely instead of taking accountability and responding to their tenants.

From the owner: Seamlessly supporting owners across the greater Portland-Area with Full Service Property…read moreManagement. We handle the details, elevating the investment and ownership experience.

We've worked with North Star for a number of years now and highly recommend they're always on top…read moreof things that need to be repaired around the house, we trusted one of our properties with them and have been really happy, We have long term tenants who are happy and I believe its how they manage and take care of the place. Their online portal is easy to use and provides the info you need. highly recommend working with their professional team.

I applied to rent a property through Northstar and met the qualification criteria, but my…read moreapplication wasn't approved because of one number, on one line, on my tax return. I have excellent rental references, my bank account historically shows I make over 3.5x the rent, as does my income on both tax returns. What was disappointing was that they didn't request any additional documentation, like bank statements, P&L statements or sales statements from my business They weren't willing to go any steps to approve my application. I understand the low star reviews now and will cross them off my list.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

We had a very positive experience renting from Hoodview. We rented a townhouse for about 1 1/2…read moreyears. The place was awesome and the Management company especially Wendy was so easy to work with. We got our deposit back with a nice letter. Great company, great people. Highly recommend.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!