They installed my tankless water heaters back in 2008. When I had to update one of them in 2025, TCP was the place to go. I haven't seen any plumber in our area that knows the Tankless heaters as well as they do. Unfortunately, I've seen many other plumbers that don't know tankless & still charge big Plumber dollars to monkey w/ them. You might as well pay the money & get someone who knows what they're doing at TCP. read more

Tri-County plumbing replaced my bath tub. Their work is professional and high quality. I love the final result. I'm glad they are in our area. read more

Tri County Plumbing - love the plumbing fixtures and surround - Plumbing Near Me - Coos Bay, Oregon

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Robby has been helping us with our Tankless Water Heater. He did a fantastic job of talking to the manufacturer and figuring out the problem. Robby had to cut through our dry wall in our garage to reinstall some of the piping to fix the incorrectly installed exhaust. We had also arranged to have a sink installed in our garage at the same time the water heater was fixed. I can't say enough about the job Robby did. He was professional, friendly, saved and replaced the dry wall as well as he could. One of the best things - he cleaned everything up better than I probably would have when he finished. read more

I moved into a house with a Rheem tankless water heater. I called Tri-County to have someone do a checkup when I saw an error message. A few weeks later, when the service person came out, he couldn't take care of the call because I didn't have a "service kit." What service kit? Why didn't the person making the appointment have me look and see if I had this service kit? Wasted my time and the tech's. I ended up being charged (and paid) $125--for nothing, basically. C4 Plumbing is out today, and they come prepared with their own kit. read more

Jacob, has done several jobs at my house, he is very good and professional, prices are great, Jacob did awesome work and Brandie in office was perfect on the times they came and all the help I would not hesitate to use them again Great Job all Bill, Coos Bay read more

I might be able to give you a better view on Tri counties services if they had provided any. It takes an agonizingly long time for them to respond to phone calls and schedule you for service, let alone actually provide the service. You call In, 10 days later they call you to tell you when they can schedule you for service, which in my case was four weeks out. The interesting thing is that they had no clue what the service was going to be that they would be providing, because no one asked me what the problem was, how big it was and whether they could handle the issue, and when I tried to provide some detail (it was a broken main water line) they weren't interested. They didn't know if they were going to need a backhoe or a guy with a wrench. It's an interesting way to do business, but I don't think that they are the right guys for me if I ever have a plumbing problem again. read more

Great service from highly professional team. We've had them do both large and small projects and have found knowledgeable service starts with Brandie who is the first point of contact and continues with the plumbers who have always been top notch. Highly recommended read more

Because we have a home warranty we believe that Tri-County picks and chooses what calls they want to respond to. They probably do not make any money on home warranty calls so they will push out the response time as far as possible so as not to have accommodate the call. read more

We had an outside pipe break, and that required shutting off the water to the house. They sent Jacob out, who did an excellent repair, including a new shut-off valve to supplement the old one, which no longer works perfectly. Very happy with response and quality. read more

If you are thinking of buying a reverse osmosis drinking water filter system from them and having them install it, think again! Long story short, we bought a reverse osmosis drinking water filter system from them when we lived in North Bend, Oregon, and had them install it. It worked for awhile, but then it stopped working long before it should have (despite changing the filter). I talked to them on the phone a number of times, asking what to do, asking them what they could do, etc. They sent a plumber out to try to figure out what was wrong and he was unable to figure it out. This all took place, mind you, when we had had the system for less than a year. There are three people in my household, so it's not like the system was overused. After they admitted that they couldn't figure out what was wrong with it, I called and asked if we could get a refund for the system. (I wasn't even asking for a refund for labor, just for the RO water system.) I was told that no, I could not get a refund, but that they would check with the manufacturer about a possible warranty. I must have called back to check with them at least twice in the next month to see if they had any more information about a warranty. They said no and that they'd call me back. That was in either April or May of 2019. Never heard from them again. In June, my husband got a job in a different city, so we decided to drop the issue since we were moving. However, my only phone number was a cell phone and I never heard from them again. (I am writing this review on October 6, 2019.) I'm only posting this now to warn people to be wary of getting a reverse osmosis water system from them. There's certainly no guarantee it will work if you do. I gave two stars instead of one because they did do some basic plumbing work for us in the past that was successful, and their plumbers are polite and professional. My complaint is with the management. read more

The plumbers themselves were fine but the customer service over the phone and in person at the show room was horrible. Instead of being accommodating or concerned with my questions i received excuses and combativeness when asking why no one could return my phone call or requests in person for the plumber to call me. read more

This is a tale about a lateral sewer line... When we purchased our home in Coos Bay we had no idea that we were responsible for our sewer all the way out under the road to the sewer main. We learned very quickly. Being brand new to Coos Bay we did not know who to trust, or who was the best value. I called and interacted with all of the principal plumbing contractors in Coos Bay. I will not dwell on the negatives of competitors, this is a small town. This is my story about Tri-County. The owner Wes is very personable. He and his family run a clean and very presentable company. His business; as my home inspector early on pointed out, is capable of all aspects of plumbing. Many are not. In the community they have a stellar reputation. I had four estimates from the local players for this job. Two of them would have had to sub-contract out for certain aspects of this project, which increased their costs. I am retired so project costs are very important. Tri-County was very competitive price wise. More importantly the owner is a man of his word. Wes felt like family as we got to know each other. He is a hands on business owner, he is in the trench with his men when he needs to be, as well as operating the heavy equipment that was needed for a job of our size. His employees are wonderful as well. I interacted with three or four of them. They are professional and courteous. His sister Brandie manages the office/showroom they have in Coos Bay, she has a lovely sense of humor. This business was started by Wes's father and taken over by his sons. I could go on, but hope I have covered most of the bases. I would definitely use Tri-County in the future should something arise once again. I have read some of the other comments here and for the ones with a lower star rating, am puzzled. Contractors like any other professional have schedules, we had to be fitted into Tri-County's already tight schedule. Considering our urgent need I thought they responded very well. And more importantly I watched every aspect of their work as they progressed. They are a tight operation, and clean. Our family thanks the Tri-County team for their help when we were in need. Anyone wishing to call me is free to do so. Craig G. 253-640-8838 read more

Tri-County Plumbing is THE BEST hands down. From my first visit to the beautiful show room talking to Tawny(so helpful) to Brandy handling the scheduling and the workers doing the actual removal and installation of the tub/shower. They all went above and beyond with professionalism and quality workmanship. An extra thank you to Brandy for helping to smooth out some scheduling conflicts. #1 fan, Debbie M. read more

These guys are fantastic. They do what they say, show up on time and are extremely courteous. Our man, Robbie, was terrific to work with and super helpful - going above and beyond. I would highly recommend this company for any type of plumbing work in this area. Could not be happier. read more

My first experience with Tri-County Plumbing was wonderful. The woman on the phone was professional, cheerful and very helpful. The young man who showed up on time was knowledgeable and cheerful also. He had my problem fixed to my satisfaction in record time and left me a happy woman. I definitely will call them again for any plumbing problems I may have in the future. read more

I don't know if i just got unlucky and had a bad inexperienced new plumber or what but i had the worst experience with this business ever. My toilet was leaking. Instead of doing anything professional the guy who hopefully was just new?, stuck caulk around the toilet. I'm sorry how does caulk stop a leak coming out of the bottom of the toilet? I'm not a plumber. I have no plumbing experience and even i suggested the seal probably needed to be replaced cause the toilet was also wobbly. But he didn't even take the toilet off to check. So needless to say it kept leaking so i called them again. They came out and this time i just asked them to replace the whole toilet because i didn't want to hassle with it anymore but they literally charged me full price labor for both visits. I'm sorry. I'm not responsible for the stupidity that resulted in having to come 2x. I called to complain but they refused to give me any credit. So i called one of their family members who is a friend of mine and they called for me and even then they only agreed to take half the labor charge off the first visit. read more

The person who does the dispatch here is the worst and very rude. My suggestion is to find another plumber.

Poor customer service Rude management. Worse company I have ever dealt with Will never return nor recommend to others

Tri County Plumbing saved my holiday I called Brandi explained my situation . Within a short time on 12/24/2015 . They were knocking on the door . Jason fixed my problem promptly . I had a line break under my modular home it was a complete mess . What great team work and awesome service .Tri County Plumbing has been a blessing . Merry Christmas Thanks for the best gift ever . Do not hesitate to call them for any plumbing job . Tammy read more

We had a leak in the shower and got the # of tri county off the truck when they working at the neighbors. The soonest appointment we could get was 3 weeks away. When they finally came out the guy looked at the job and said he didn't have what he needed for the job. After standing around shooting the breeze he finally left. About a week later we got a bill for $100! It said "for work unable to be done"!!! 3 more weeks pass and they send another guy out. He looked at the job and said "this will take 6 hours, my estimate is $750. for the job" After a short discussion about how he has bills to pay and regardless of two old women's ability to pay there are thousands of people that can pay!! I just called them about this bill and they said "we charge $100 to come to your town for estimates" I've never heard of anyone doing that. I asked "so two guys came out, you sent us a bill and then the other guy came out, are you going to charge me twice?" "We are only charging you for the second guy" then she said if we didn't pay it she'd send it to collections. To make a long story short, I don't recommend them. On top of that we were able to fix the leak with caulking. read more