Service I requested was for driver side fender that was damaged after my tire flew off while…read moredriving..Abdul and his team repaired it back to brand new. The price was very affordable having to pay out of pocket.. The cost was around $600. Shortly after a pot hole took off my front bumper. He took me in the same day and again the price was right and the work was again great.. Both repairs at Millbranch Auto was the best experience and cost overall any repair shop that I have visited.. Thank y'all at Millbranch Auto Repair.. Janice Harper

After an accident on 3-8-23 to my rear Right Light Assembly, Quarter Panel & Bumper, and because…read morethe at fault driver wished to go "Self-Pay" instead of insurance, I went on my Search to over 10 Auto Body Shops for quotes: $1350 to $8000. Most Shops rejected self-pay customers, but said thjey would give me a quote. Mr. Abdule of Millbranch Collission,gave me an immediate quote. He showed REPAIRS to Bumper/Quarter Panel, told me how long it would take, and was very personable, professional and reasonable. Other quotes included NEW BUMPER/PANELS, and Excessive quotes, over the worth of the 2006 car. I contend they saw an older woman, alone, and saw "$" signs;this is so sad. Plus, those who would repair, had far off drop off dates, with at least 3 weeks to repair. I delivered my car to MC on 3-27-23, with a promise date of 3-31-23 to 4-1. On Yesterday, 4/1/ I picked up my car, at quoted price, and in excellent repair condition + More.. Accordingly if I could give SIX (6) + STARS I would. They were wonderful, and answered every questions with dignity & Respect. If you want HONESTY, INTEGRITY, EXCELLENT REPAIR, + A FAIR price, I highly recommend MILLBRANCH Collision - 5219 Milbranch - 38116. FANTASTIC!

My 2020 RAV 4 Hybrid was hit from behind on the interstate! With over $20,000 in damage, I thought…read moremy car would never be the same. The office manager Stacie Scott along with Jimmy, the State Farm representative, kept me up to date on the repairs of my car. I could not be more pleased; my car came out looking and driving like a brand-new vehicle! I would highly recommend Millennium Paint & Body Works. Vicki Clark

They always do an excellent job. I've had my car and they fixed my daughters car too and they come…read moreout perfect the employees are all very welcoming too.

Our car broke down a little over halfway home on our drive from the Florida panhandle to St. Louis…read more Warren responded to our Yelp request quickly and was able to fit us in the following day (Sunday), driving 30 mins from a previous appointment to Memphis to check everything out. Even though my husband was able to get it started again after clearing away corrosion on the battery just before Warren arrived, we had peace of mind knowing he'd checked the codes and assured us everything seemed fine. Though the car hadn't overheated, he also identified and fixed a loose connection that was causing a coolant leak which would've led to more problems soon. He knew we were from out of town and desperate to get home. A dishonest mechanic could've taken advantage of the situation and charged us a ton, but not Warren. He charged us a totally reasonable mobile service fee plus a little for mileage. I'd expected to pay much more given the distance he traveled. To top it all off, he texted to check that we'd made it back home safely. We can't thank him enough. 100% recommend!

Fixed my brakes, but was dishonest about charging me extra for picking them up for me, he did not…read moresay there was a service fee for that. and additionally charged fees he did not account for in his quote for mileage and a parts run, none of which was in the original quote. Also he does not have a business at this address, he worked out of his car and quoted nothing about mobile fees. Do not recommend.

Lie after lie after lie after lie. I paid for accident repairs in advance in April 2018, and It's…read morenow December 2018. This place has had my car for eight months, and it's still not finished. Its a new excuse every time I talk to them. Its a shame really, because I've had several repairs and paint work done here in the past. Do yourself a favor and find a shop that does good work, and doesn't sit on a job when its been paid for in advance.

From the beginning of my repair process, the level of customer service was unacceptable. My…read moreinsurance company, State Farm, and I repeatedly requested updates regarding my vehicle. Many of our phone calls were not answered, and when we were able to reach Kinley Davis, she was consistently rude, dismissive, and unwilling to provide helpful information. Rather than assisting us, it felt as though our questions were an inconvenience. Throughout the repair process, I was given misleading and inconsistent information regarding the status and location of my vehicle. This lack of communication created unnecessary stress during an already difficult situation. As a customer, I expected honesty, professionalism, and timely updates. Instead, I was left feeling ignored and frustrated. Customer service is just as important as the quality of the repair. I should not have to repeatedly call for basic information or feel disrespected when asking reasonable questions about my own vehicle. Because of this experience, I have completely lost confidence in Key Collision. I will never use Key Collision again, nor will I recommend your company to my family, friends, or colleagues. I ask that you review this matter, including the conduct and customer service provided by Kinley Davis, and let me know what actions will be taken to ensure future customers are treated with professionalism and respect. I look forward to your response. Sincerely,

We got into a fender bender and decided to buy the parts ourselves and have a body shop but them…read moreon...bumper, Fender, headlights...that's it. They replace the fender and bumper fine but with the headlights, which should've been an easy slap-on-n-go, they decided to mess with the wiring and in turn messed up the electrical. So now having to pay an actual dealership to fix Gossett's mistake on top of paying Gossett for their mistake so they dont keep pur car as collateral. Lesson learned, never taking my car back to Gossett for anything and sure not recommending them to anyone.

Terrible service now. Used Gosset's 2 years ago with excellent service and experience on fender…read morerepair and was taking in a second vehicle for work. I left vehicle with needed parts and hood and fender were installed and painted. Upon pick up I noticed a dent and scratch on the hood that occurred after painting. I returned vehicle after speaking to Eddie who indicated they would make it right. Apparently unaware that Eddie sold the business during the time I dropped the vehicle off to have the appropriate work done for satisfactory work on initial job. Business was sold to the shop lead tech who did the initial work on my vehicle but refused to fix the damage that happed at the shop during initial work. My vehicle sat in Gosset lot for 4 weeks while new owner and old owner went back and forth. I finally went and picked up car and told them this was a terrible experience with no concern from new owner's part who actually did the work on my vehicle and more than likely was aware of current damage at the shop.

They wanted over $100 to fix a 1/4 in rock chip and couldn't do it for a week... Called a locally…read moreowned shop around the corner from them and they got me fixed in a Snap (15 mins) for less than half the price...

Terrible experience. I had a fender bender and this was the closest place my insurance…read morerecommended. I took my car for the initial estimate and my insurance had already coordinated everything prior to my arrival. I had to wait two weeks to drop off my car, which is reasonable. The insurance agent told me ABRA would order my parts in advance of my dropping off my car but when I dropped it off my car, ABRA said they had not ordered the parts. I had no choice but to leave my car and hope for the best. The text messages kept me updated daily, which was nice. I had a text message on day six saying my car was ready. Since it was a Saturday, they were only opened a few hours so I called at 9am, opening time, to ensure my car was ready. The receptionist said it was so I went to pick it up. When I arrived the receptionist's little girl was running all over the lobby and engaging customers. This is unprofessional. The receptionist disappeared for about five minutes and returned to tell me there was a "spot" on the fender they needed to buff out. I waited 20 minutes and they brought my car out. It looked terrible. The hood, which was new, had paint splotches all over and looked like a five year old did it. I asked why it looked so bad and the receptionist lady just shorted circuited and walked off. The customer service rep came out and looked at me like I was crazy. She finally admitted it looked bad and said they could buff it out. It took a call from the regional manager to have my car fixed. What happened to pleasing the customer? Worst experience ever.