Chicago kills me with 10%+ sales tax.......particularly when I get work done on a luxury car. I…read morestore a vehicle for about half the year and when I take it out for the spring/summer it usually needs a checkup. Since Chicago continues to surprise me with dirt cheap liquor prices and absurd auto repair costs, I've just decided to drink in Chicago and get my tune ups in Cincinnati and Porsche of the Village (formerly Beechmont Porsche) is the place to do it. NOTE: They have moved and both the address and website are new. The location is a new 50,000 square foot facility and has over 70 cars inside on display. Now I have to disclose, I've been going to these guys for several years now and they are top notch.....even for a town like Cincinnati. Their old location on Beechmont Ave was nice, but the Mariemont (think rich folks neighborhood - duh...) is VERY nice. They deal in several nice brands like Volvo and Audi, but also sell and service higher end automotive lines like Maseratis and Porsches. Dropping off the car is great..folks are attentive, offers of coffee, Wall Street Journals, nice plasma TVs.....and comfortable seating makes a wait more like a "visit." David is the service manager and is top notch in his field........here are some of the perks I've received here: * Provided a Rental Car free of charge, * Very Technically competent, * Researched factory service updates to find relevance to my problems, * Very friendly, good service, * The Dealership placed a follow-up / survey call to determine my satisfaction, * Usually same day service, *And will recommend cheap third party vendors if the quality is better (think stereo speak or convertible top replacement....) These guys are on the ball in every aspect and their service reflects that level of professionalism. In addition, they don't charge a "per hour" service fee like a Porsche dealership does in Chicago which is $150 an hour and can add a significant amount to the final bill..... this is pretty unique for a dealership. The only downside is they are too good at their jobs and typically always find issues over and above what I take it in for which means repair bills are usually much higher, but it is worth it if I don't wind up on the side of the road days later because they were not proactive. If you are a PCA (Porsche Club of America) member you get 15% off parts which is another plus in my book. Is the car high maintenance.........hell yes!!!...........is it worth it......totally. Is it worth taking it to Porsche of the Village absolutely!

Brought in a Taycan for a "minor" service. We were promised we would be able to pick it up in 2…read moreweeks. We called in after 6 weeks of no communication and were told that the battery is dead! They're asking for 50k in service fees for the battery because it will not be covered by the warranty. The car will not charge, "per Porsche policy" they're unable to fix the original "minor" issue any longer, will be canceling the remaining year of warranty on the car, and that the ONLY THING they can help us is PROVIDE WITH A PHONE OF A TOW TRUCK (at our cost) to get our car out of the shop... Think twice before coming in to this place for services! Oh and yeah, Vince Burgess the "certified service manager" needs to retire asap! The customers of Porsche deserve a qualifying service manager!

I had my 2015 Volvo V60 2.5T engine rebuilt in October 28, 2024 SO#V405663. Work started on…read more9/10/2024. I was without my vehicle for that time. Total cost was $8,442.90 I went back on 11/20/2024 SO#V407410 with an oil leak and my vehicle shutting off randomly. Diagnosis was that the boost hose was not secure and they replaced the clamp. Determined no oil leak. Vehicle was in the shop for one day. I went back again on 12/5/2024 SO#V407746 with an oil leak and vehicle shutting off randomly. Determined failed oil trap line and vacuum leak. Again returned to the dealer on 2/3/2025 SO#V409061 with an oil leak and shutting off randomly. Determined torque fault converter and no oil leak found. Recommended new transmission. 7/7/2025 I returned to Volvo to fix the oil leak. That has been consistently happening since the initial fix. The top of the motor is covered in dark motor oil. I was told the oil drain plug was leaking. No answer for the oil on top of the motor. Volvo's latest theory is the oil has been poured on the top of the engine although the oil is dark and the last time it was brought in they had cleaned the motor oil off of the car. Instructed to return 7/18 since they have died the oil this time. This is the 7th time I have returned to the dealership.

I was interested in leasing a car. I got help from Rachel…read moreDotterman. Rachel was very professional, kind, and helpful. Rachel was able to give excellent lease options with various options. I highly recommend Rachel and Volvo Cars- Cincinnati!!

Ray was very polite and professional and helped us get in a car the same day. We bought a 2017…read moresubaru outback and had some bad experiences with other dealers in the surrounding area but were pleasantly surprised with the staff's attention to detail and kindness. A month or so later, no issues at all with the car. K.C. helped us with our financing and spelled out everything in simple terms and walked us through our options. Will definitely be returning in the future for our next vehicle.

Good service, I bought my car here years ago. I was only in for oil change. Fast service with an…read moreappointment. The staff nice, friendly and they are like a family. Bonus as you can see from picture , sweet pooch keeps you company while you wait.

Great experience visiting the dealership this afternoon. Matt walked me through how to use the…read morecharging station. Very friendly experience and helpful and explained every step of the way.

We've bought all our cars from the Castrucci group and always have had great experiences! Our…read moreexperience at their Jeep Dodge Ram dealership was the same. Any time we have been there they always take care of us. They ask questions to find us the car we are looking for with ease and no hassle. They have a huge inventory, so we can compare different options. We never feel pressured to make a quick decision and are always satisfied when we leave! If you are looking to buy your next Jeep Dodge or Ram, this is where you should go! You won't be disappointed!

This is the picture of pure negligence! Mark Sweeney…read moredealership literally almost took my life and that of 3 other innocent drivers by allowing a 22 year old, without insurance, to "test drive" a muscle car, according to the police he was driving more than 120mph. Flipped over a construction was into incoming traffic, hit another car then landed on mine. Gratefully everyone lived, but since the driver was uninsured, I had to pay $1,000 deductible, miss a week of paid work, total car loss. I met with the dealership, no lawyers, just asking them to do the right thing and minimally compensate the loss. Radio silence, they take no responsibility, will not even call back my insurance agency. Now I have to buy a car and deal with the long term impact, I have to drive for my work and have yet to get on a highway. There are lots of family owned dealerships in Cincinnati, the competition is steep. I recommend Wyler dealerships. I told them the situation and they have offered to help me find a safe option when I am ready to fully drive again. This was not an accident, it is negligence and a dealer who won't take responsibility tells me all I need to know about how they will deal with customers. Really too bad, this could have been a simple, positive experience about family values and taking responsibility. I wish I could write a positive review.

Bought our truck from this dealer. They were the only dealer that had what we were looking for in…read moreCincinnati. No problems for many years. When it hit 100 K miles I called and made an appointment. Took it in. Asked what this was going to cost. Got a I don't know. But we will tell you once we get into it. No one came in the waiting room and talked to me. When it was finished got the bill and it was over $400. Ok, paid the bill. Got a call the next day and said they said the printer was out of paper and we owed $700 more. I paid it. Asked for the bill to be emailed to me. Never got it. Called three times and still haven't gotten it. I have no idea what they did. We live 90 miles away so I haven't been able to just run over and ask for it. I would not recommend this dealership to anyone and I won't be buying a new truck from them in the future.

Thank you Scott & Maserati Of Cincinnati! Scott helped me pick out the right vehicle and had me…read morethrough financing in less than an hour! When my car died unexpectedly he did everything he could to facilitate communication and a replacement vehicle. I'm very happy with my Ghibli, and though I'm a resident of Louisville, I would never consider going anywhere else. Thanks, Scott!

Beautiful selection of high-end sports cars, maserati, porsche, volvo too. Sadly, we were neither…read morein the market for a new car nor could we afford much of what they had to sell. However, we had a lot of fun just looking around and dreaming. Sales staff came to greet us but when we explained we were just looking and dreaming they laughed and allowed us just to browse in peace.

Fantastic experience buying a used MINI Cooper completely online from Julian Lambert at The BMW…read moreStore. I found the car I wanted on their site at a good price and low mileage. I messaged the dealer, and Julian responded quickly and always gave me straight answers. Even though I was busy with work, he helped me every step of the way. Julian was able to take detailed photos showing any blemishes on the car and text them to me. He helped when I sent a mobile mechanic over to check it the car. And he helped coordinate everything with the guys who prepared the contracts and worked with my credit union to put the whole deal together. I had the car delivered from Cincinnati to my home in Atlanta, and now that I've been driving it daily for the past 5 months, I can say that I am more than pleased with the whole transaction. Julian was the best!

The sales team lied to me about the condition of a used vehicle, and it arrived rusted, smoking and…read moreshaking. They committed fraud and will do nothing about it. Avoid at all costs.