After trying to sell our home through the fall with little to no notice, we contacted RPM and spoke…read morewith Pam McGinnis about RPM managing the condo as a rental. Within ten days they have a client moving into what had been a huge black hole on our budget. Their prep work was extraordinary; their photos brought out the work we'd put into getting it ready after an earlier renter (a former friend) had trashed the place and now we have the condo is a positive influence on our budget. If you have property in the Triad area, give these folks a call today!

My sister had an awful experience with Real Property Management of the Triad. Her HVAC stopped…read moreworking in early August and was not fully repaired until mid-September. During that time, the home reached over 95 degrees, her teenage daughter passed out twice, and the HVAC flooded part of the home. She was only given a $250 credit even though her rent is about $1,300 a month. We were also told that repair delays can depend on the property owner's approval and financial circumstances, which was extremely concerning considering the seriousness of the issue. More recently, a plumbing blockage caused the toilets to overflow and sewage to back up into the bathtub. Emergency maintenance was unavailable, and the family was left without a usable bathroom until the next day. These were not minor maintenance issues. I would strongly recommend asking detailed questions about emergency repairs, response times, and repair approvals before renting through this company.

Really helpful. They were able to assist us multiple times in finding a place to call home while…read moreare home was being renovated. They added special touches throughout our stay which was very important to us. One thing they did above anyone else was offer a monthly grocery service delivered to our door for no additional cost! We stayed for 7 months!!! I mean their customer service is unreal and their properties are so beautiful!!! I even took a property unseen because they had just finished it the same day!!!

First interaction at Home river group came from Gina, who is always overwhelmed with calls walk in…read morepayments etc and ALWAYS has a smile and is very polite!!! Second came from Felicia, who handled some lose ins and really got the ball rolling in my situation. Of your course you always have to keep the best for last and ROXANNE was been very thorough on every single process and has really made sure things got done as soon as possible.. appliances placed and things fixed so that I could have a very peaceful move in!!! She definitely deserves a raise, matter of fact ALL them work great as a team therefore they ALL deserve one!!! I appreciate each and every one of you because this journey has not been easy but You ALL made it worth it!!! And I will highly recommend y'all!! And if you leave me some advertisement flyers in my mail box I will definitely put them at my job where we have a huge wall for advertising Thank you thank you thank you!!! And Ten stars it what you deserve!!! God Bless, Ms.Vargas

HomeRiver Group has tried to steal and scam me multiple times. They tried to lie about me having a…read moredog to claim they needed to keep the security deposit. They claimed the house I rented, which had no garage, had a messy garage. They claimed all sorts of things, forcing me to fight and threaten to go to the BBB. Once I did that, they suddenly recalled the inspector had gone to the wrong house. I know we don't have much of a choice in who we choose to rent with, but HomeRiver Group is the worst quality company I have ever rented with.

I moved to this particular community not only because of how nice the living space was, but because…read moreof how I was treated by the management staff before Marathon Properties took over. I informed them that I would not be renewing the lease. They took that as me wanting to remain on the property for month to month payments. Which was definitely not what I meant. I'm assuming the staff speaks in code. I guess that is how they make their money which is fine. What happened to treating families nice? Everyone just wants to make money but fails to truly care or treat others nice. You live and you learn, I know better now and will be cautious in the future.

DO NOT RENT OR BUY THROUGH THIS COMPANY!…read more When we moved in there were holes dug in the back yard under the fence from the previous tenant and so much trash left behind that wasn't cleaned up. One of my dogs was able to get out and was killed by a car. We had to put in numerous tickets (after we moved in)to get stuff fixed like, lightning fixtures, my fence was blown down by a little gust of wind, the flooring was new, but cheaply done, tile was put on the kitchen backsplash but was not laid properly so it was coming off. Those are just a few things to list. They do not handle pest control which is fine. All of the screens on the windows were either shredded or just the frame of the screen was left and when I asked for it to be fixed I was told if I wanted it done I would have to pay for it because they wouldn't do it even though it was like that when we moved in. Now we have moved out and my husband was in contact with the manager (crystal) and he gave her and Ashley our new address in an email (on may 5/8/2026). I called about getting our deposit back and getting an update on it because the last thing we got in the mail was some state statue about how they get 30 days to review and close our account, which is fine. The 30 days was up, didn't hear anything, so I called. The lady I spoke with said that our check was sent out on 6/26/2026. I called on 7/2/26 for an update, she said it was sent to the address that we just moved from because they did not have our new address on file. I told her it was fine because we had the mail coming to our new address. My husband and I were talking about how it's been almost 3 weeks since it was mailed so we are getting a little concerned and I told him what I was told and that's when he told me about the email. So I called today (7/8/2026), spoke with Ashley, she said they don't have any tracking and that the check was sent 1.5 weeks ago (I think she just wanted to make it sound better by giving a shorter time frame than saying the actual time it has been). NOW my address has been updated but why didn't anyone think to call to confirm our new address when they KNOW we just moved from the address one file????

I am a tenant that recently moved in, I received a noise complaint and immediately called…read moreconcerned, I had the pleasure of speaking with Debbie she was very helpful and understanding. She helped me get to the bottom of the misunderstanding; customer service was A+. Thanks again Debbie!

Issues concerning water drainage have been communicated since Oct. The lack of drainage is causing…read moremy patio to Crack and separate from the house. No resolution and response has been either lacking or reflective. Patio is only 5 years old.

The absolute worst experience with a property management company I've ever experienced. Service…read morerequests for serious repair needs are completely ignored unless you call or text them non-stop. Then they lie and blame the home owners for not approving the repairs. This happened to me and I spoke directly to the home owner who told me they were never even informed of a needed repair. Then, they attempt to withhold security deposits for repairs that haven't even been completed. I asked for the repair invoices and receipts and it's going on two weeks and I haven't received a response. Seems like the receipts should be easily assessable given that they have them listed in detail in the letter they sent me. They accuse all renters of smoking in the property in an attempt to charge $500 plus smoke remediation fees. They told me they found cigarette butts in the home and are trying to charge me for it when no one ever smoked in the home while I was a tenant. When I vacated the property, I videoed every inch of the property and as my video will prove, there were no cigarette butts anywhere in the home. They even said they have pictures of cigarette butts inside the home, yet haven't sent a time stamped copy to me. In addition, their claims of numerous repairs would certainly have resulted in many individuals being in the home since I left. How do know that one of them didn't smoke while there. I spoke with a gentleman 2 weeks ago who was there replacing windows and the front door was wide open and he was the only person there, hence no supervision when repair people are in the home. They currently have numerous lawsuits pending against them now and are about to have another one as I'm filing my complaint for unjust enrichment and breach of contract this week. Beware.

simply don't .. the only sensible & caring person there is Kia. aside from her, I had the worst…read moreexperience. they never answer the phone. always a bad attitude IF they do. if you don't like your job, you could at the very least act decent.. was rented a house that had black mold in it. was told the place was considered fit and habitable. waste of health, time and energy. wish my experience was better.. should not have to act out of character to get a lease terminated early for a house that shouldn't be available to rent.

I have had a great experience with this management company! Their maintenance staff is great and…read morethey take care of issues promptly

From the owner: We provide property management services for all types of residential real estate in the Greensboro,…read moreNC area including single family homes, apartment complexes, duplexes, triplexes and everything in between. Whether you want to find a new place to live or need to fill a rental we are here for you! Our portfolio of properties is as unique as you are!

I am writing to express my dissatisfaction with T.E. Johnson and Son as the property management…read morecompany for my residence. My rent has increased by 35% three years ago, yet my living conditions have not improved. I lack proper lighting in my bedroom and have had to rely heavily on my mobile phone for light. Despite submitting multiple work orders, none of my repair requests have been addressed. This level of service is unacceptable. I require immediate action on these issues. I am forced to give T.E. a 1 RT

We were in a tough position my husband's father passed way. They were patient and worked with us to…read moreget everything together. Thank you

Probably one of the worst management companies around the Triad. If you are buying a home make sure…read moreyour HOA is not this company. Probably one of laziest companies to deal with. They want to control everything and do not support local small businesses people trying to make a living in this economy. One of my neighbors had a cookie stand out and they were asked to remove it not personally but in a newsletter. They have money to send newsletters but can't even get us a new tennis court or court in general. This management company needs a reality check, they want everything perfect not knowing there are real people struggling to keep their lights on, do you honestly think we care about the side of the house if we are struggling to live. They have money to buy Slatter cars but our neighborhood looks run down with potholes and half of the streetlights are different colors or don't work. Slatter needs to choose their problems a little better and stop going after people who are just trying their best to live life with what's given to them. They need to be held accountable for their actions. I will be reporting them to NC Department .

Poor communication with staff. Does not respond to emails in a timely manner. Have to give the…read morePresident credit for talking with me. Tend to ignore major violations and send petty violation letters to residents who maintain the property. Very opinionated and biased.

The INT of an apartment building is just important as the EXT. As a former resident 2003 to 2005 I…read morehave these reminiscences. Les jardins est belle et appealing. L'Exterior est pleasant and architecturally d'accord aussi. Mais the stove is gas and not electric. Les hommes en le building harrass les femmes en le building constantly trying to get intimacy which wasn't going to happen. One guy Mark Fulton a former friend had to relocate to California before he would let me be. The Owners didn't do anything about this constant barrage of unwanted male attention to me or another of the other residents. One lady got constantly approached and talked to by one guy who is a construction worker and he wouldn't stop ever. He talked to the lady every afternoon. He was relentless. I finally decided to visit an older friend in another neighborhood for a couple of nights for a change of scenery then my Mom helped me lease an apartment on Hillside Dr. There isn't a work order program there pas de tout. (Not at all.) A work order report such as a persistent leak in the ceiling if left un-repaired could damage the building went un-repaired for two whole weeks. Then half of the ceiling fell in and the workman wouldn't take off his shoes or wear plastic booties before entering. I may have been ahead of my time regarding preventing ecoli in my old apartment though currently wearing plastic booties to repair a ceiling to complete a work order social distancing and wearing a mask even would prevent Covid. The ceiling wasn't ever repaired and I had to get another place to stay. This rendering the old apartment uninhabitable. Even though I rigorously cleaned and scrubbed the floors avec Murphy's oil soap the owners said the floors weren't clean which is rubbish. He deducted a floor cleaning fee and the floors were spotless and he never gave my deposit back even though the ceiling wasn't ever repaired b/c the maintenance guy he sent a week later didn't and wouldn't wear plastic booties to repair the ceiling. Then I couldn't even stay in my own apartment. Within two months I had to get another apartment miles away and didn't ever get to move back in. Not that I would even want to currently. There isn't a disposal or a dishwasher appliance and there aren't central air conditioners either. There wasn't even a window unit air conditioner. My Mom bought me and I later bought a window fan which just swirled the hot air around. I probably sweated off five pounds during the Summer parce que (b/c) there wasn't even a window unit air conditioner which made Summers unbearable. I wouldn't reside there if someone paid for the place for an entire year on my behalf. If you sign a lease you will swelter.

They won't work with programs but they will take your application fee, make you wait a week before…read moredeclining you. The properties they offer are not worth the price. One place didnt havw a stove and I found 3 roaches throughout the kitchen. Also they have a lot of Court orders showing they are slumlords. I am very grateful they declined me because several tenants told me I dodged a bullet.