If I could give this business negative stars, I would. I rented out my property through them. They…read more"screened" and approved the tenant who proceeded to trash the property over the course of the lease. Their maintenance man reported what was going on but no one in a position of authority did anything to stop it. They even recommended I renew the tenant's lease, which I refused. Over $10,000 in damage to the unit and they refused to accept any responsibility or help with the cost of repair. My experience with them was terrible.

PLEASE PLEASE BE AWARE OF THIS MANAGEMENT COMPANY! If I could rate them a 0, that's what it would…read morebe. It cost my daughter almost $2000 to move into this townhouse at Parker Townhouse apartments down Wendover Ave. She moved in on May 2, 2025 and has been without air for almost the entire start of her lease including again today which makes it twice in just this month alone. My grandson has asthma and is on a daily nebulizer. This was also noted at the beginning of her lease. It is sad that this management company promise you all these amenities and things and then treat their tenants the way they do. Since May 2, 2025 my daughters air has went out "FIVE" times and they have had to come spray for nasty bugs (roaches) that come from up under the wall and from outside!!! These town houses are not worthy or in condition for anyone to stay in. I have offered to mow their grass or at least my daughters section due to the grass not being cut and getting as high as to your knees. The trash can is always over flowing with garbage all around and just blowing in the wind. I will be putting in a request for Channel 2 to go out there to the property so they can show the people what they will get dealing with Real Property Management! So please stay tuned. It should be against the law to rent out something in this condition. I will be moving my child and grandson out asap and will be consulting with an attorney in regards to breaking her lease. She asked them what did she have to do to break the lease because her and her son cannot continue to stay in those conditions and the lady at the office was very rude and unprofessional but I bet she does not stay in such conditions and should be ashamed for promoting those rental properties. Real Property Management count your days of robbing low income families - there will be a live viewing soon of what you really offer!!!! For anyone with the same issues, here is how you report it to the news channels and get them out there. 2 Wants To Know Have a consumer issue or something you need investigated? Call: 336-379-5605. On Tuesdays and Wednesday from 11am-1p you can call: 336-379-5618 to speak to someone with our 'Call For Action' team or click on the Email Us Button at channel2.com

Really helpful. They were able to assist us multiple times in finding a place to call home while…read moreare home was being renovated. They added special touches throughout our stay which was very important to us. One thing they did above anyone else was offer a monthly grocery service delivered to our door for no additional cost! We stayed for 7 months!!! I mean their customer service is unreal and their properties are so beautiful!!! I even took a property unseen because they had just finished it the same day!!!

HomeRiver Group has tried to steal and scam me multiple times. They tried to lie about me having a…read moredog to claim they needed to keep the security deposit. They claimed the house I rented, which had no garage, had a messy garage. They claimed all sorts of things, forcing me to fight and threaten to go to the BBB. Once I did that, they suddenly recalled the inspector had gone to the wrong house. I know we don't have much of a choice in who we choose to rent with, but HomeRiver Group is the worst quality company I have ever rented with.

Laura dropped the ball by lying to me. In an attempt to rush me through the lease signing process,…read moreshe claimed if i don't sign same day, she would move on to the "other applicant" on a listing that had been up for 50 days. I said ok go ahead and move on. Guess who came back 2 days later? Laura. This scummy used car sales tactic which she used to build urgency lost Laura my signature, and eventually forced the home owner to lower his price/month.

The company has a great staff especially Mrs. Erin, but what we conveyed we wanted and got were two…read moredifferent things. The company is great for collecting payments, issuing payments and paying dealers bills but when it comes to how your property looked at the beginning and what it looked like at the end was disappointing. We wanted a company that did visuals on the property every 4 to 5 months due to where we stayed, but sadly this didn't happen. Our ceiling fan in the Master bedroom was removed and replaced with a very cheap fan and the company didn't even catch that it was missing eventhough they had pictures to prove the fan was there. A ceiling fan in one of the other rooms has a broken cover that was replaced with a different one of the other two and that was only hanging on by the electrical cord clearly someone tried to hide but was very evident of the deception. Our ceramic deck had a hole knocked in it and we are having a hard time finding the color to match for patch work Who does a turnover of a property without sending a representative to see immediate concerns? I have had better customer service renting an apartment, at least they do a walkthrough with you. We had drywall sand residue on the floor in multiple rooms, not even vacuumed, spot paint jobs on the walls where items were hanging and paint colors were slightly different due to age of paint and gloss on walls. Our tub sink in the laundry room had a gash in it that we only caught because we were giving the dogs a bath and tried to fill the tub up and water running onto the floor from inside of the cabinet. Our back wood deck had burnt spots on it from someone using a charcoal grill on a wooden deck and they tried to tell us that the issue was taken care of when clearly I could tell not and the deck was not even maintained, so now we are dealing with replacement of wood on stairs and multiple deck boards. The hotwater heater had a leak and was clearly going on for awhile due to rust evidence in catch basin that no one caught, the wall paint job had much overlapping. In short would I use this company again for a midlevel to high end house, the answer would be No, but if you have some cheap real estate that you care little about then maybe this would be for you. Now don't get me wrong, good people work here, but do they look after the property like it was their own the answer would be No. Are they a bad company, No but they were not the right one for what I needed.

Absolutely awful experience. Rented a property that was previously a crack house. Specifically…read morestated in the lease that no smoking was allowed and the units all around me wreaked of smoke. Contacted them and they are extremely unresponsive. Ridiculous charges at the end of your lease so you can kiss your security deposit goodbye and then some no matter how well you clean on move out. Avoid at all costs!

Thank you Angie! It is always a pleasure working with you. You and your team solve any issues and…read moremaintenance needs for our HOA professionally and quickly!

This company is more concerned about finding violations that are not justifiable than handling…read moresafety issues that could result in someone being seriously hurt. Their staff does not return phone calls and is not knowledgeable about their managed properties. Simple things that could be addressed in a quick call took over 40 texts and emails and is still a issue. It seems like they don't want to talk to someone for fear they don't know the answers... which has been shown in their written communication.

The absolute worst experience with a property management company I've ever experienced. Service…read morerequests for serious repair needs are completely ignored unless you call or text them non-stop. Then they lie and blame the home owners for not approving the repairs. This happened to me and I spoke directly to the home owner who told me they were never even informed of a needed repair. Then, they attempt to withhold security deposits for repairs that haven't even been completed. I asked for the repair invoices and receipts and it's going on two weeks and I haven't received a response. Seems like the receipts should be easily assessable given that they have them listed in detail in the letter they sent me. They accuse all renters of smoking in the property in an attempt to charge $500 plus smoke remediation fees. They told me they found cigarette butts in the home and are trying to charge me for it when no one ever smoked in the home while I was a tenant. When I vacated the property, I videoed every inch of the property and as my video will prove, there were no cigarette butts anywhere in the home. They even said they have pictures of cigarette butts inside the home, yet haven't sent a time stamped copy to me. In addition, their claims of numerous repairs would certainly have resulted in many individuals being in the home since I left. How do know that one of them didn't smoke while there. I spoke with a gentleman 2 weeks ago who was there replacing windows and the front door was wide open and he was the only person there, hence no supervision when repair people are in the home. They currently have numerous lawsuits pending against them now and are about to have another one as I'm filing my complaint for unjust enrichment and breach of contract this week. Beware.

simply don't .. the only sensible & caring person there is Kia. aside from her, I had the worst…read moreexperience. they never answer the phone. always a bad attitude IF they do. if you don't like your job, you could at the very least act decent.. was rented a house that had black mold in it. was told the place was considered fit and habitable. waste of health, time and energy. wish my experience was better.. should not have to act out of character to get a lease terminated early for a house that shouldn't be available to rent.

They don't pay their bills. It's going on eight months,…read morethey owe me $4,700, and it seems as though they have no absolutely no intention of settling up. My recommendation to any contractor is to avoid doing any business with them. They don't give a flying fuck about anyone. Phyllis has every chance, but depends upon Peter, who lost his mind years ago. He doesn't remember yesterday, nevermind tomorrow. James is terrified of his own shadow. Useless!

I have had a great experience with this management company! Their maintenance staff is great and…read morethey take care of issues promptly

We were in a tough position my husband's father passed way. They were patient and worked with us to…read moreget everything together. Thank you

I have been a tenant since 2018 and could not be happier with my experience with TEJ; I'm not sure…read moreI have anything I could say needs improvement. Granted, I've only rented two apts prior to this, but my current unit is easily better. Firstly, the building/unit is very well kept. It's spacious enough for 1-2 people but still cozy, the amenities (dishwasher, washer/dryer, parking) are great to have, maintenance is rarely needed but very quick, & the rent is very reasonable for what you get. There is a reason the building I'm in has been full for several years now. Additionally, the entire TEJ staff have been nothing but great. There is always a quick response to any inquiries, and everyone I've interacted with has been very kind. Unlike the big rental companies in the area I've actually met the landlord and owner, and it's nice to put a face to a name. I recently was up to renew my lease (with a small but realistically fair rent increase) and there was zero doubt in my mind about staying in my unit. I've been very happy with my experience over the last five years and highly recommend renting through them.

Poor communication with staff. Does not respond to emails in a timely manner. Have to give the…read morePresident credit for talking with me. Tend to ignore major violations and send petty violation letters to residents who maintain the property. Very opinionated and biased.

I live in a community managed by Slatter. They do almost nothing to enforce important rules (e.g…read more about a quarter of owners aren't paying monthly fees without apparent consequence). Requested repairs aren't done. Communication is nonexistent. When approached, their only competence appears to be explaining why they can't help, including being too busy - I don't know what their priorities are but our community isn't among them. Terry Slatter, Slatter Management Services President: if you read these reviews, uniformly negative, and you give a damn, perhaps it's time to get involved. Your company's reputation is suffering and it's not only me, it's not only my community.

They won't work with programs but they will take your application fee, make you wait a week before…read moredeclining you. The properties they offer are not worth the price. One place didnt havw a stove and I found 3 roaches throughout the kitchen. Also they have a lot of Court orders showing they are slumlords. I am very grateful they declined me because several tenants told me I dodged a bullet.

The INT of an apartment building is just important as the EXT. As a former resident 2003 to 2005 I…read morehave these reminiscences. Les jardins est belle et appealing. L'Exterior est pleasant and architecturally d'accord aussi. Mais the stove is gas and not electric. Les hommes en le building harrass les femmes en le building constantly trying to get intimacy which wasn't going to happen. One guy Mark Fulton a former friend had to relocate to California before he would let me be. The Owners didn't do anything about this constant barrage of unwanted male attention to me or another of the other residents. One lady got constantly approached and talked to by one guy who is a construction worker and he wouldn't stop ever. He talked to the lady every afternoon. He was relentless. I finally decided to visit an older friend in another neighborhood for a couple of nights for a change of scenery then my Mom helped me lease an apartment on Hillside Dr. There isn't a work order program there pas de tout. (Not at all.) A work order report such as a persistent leak in the ceiling if left un-repaired could damage the building went un-repaired for two whole weeks. Then half of the ceiling fell in and the workman wouldn't take off his shoes or wear plastic booties before entering. I may have been ahead of my time regarding preventing ecoli in my old apartment though currently wearing plastic booties to repair a ceiling to complete a work order social distancing and wearing a mask even would prevent Covid. The ceiling wasn't ever repaired and I had to get another place to stay. This rendering the old apartment uninhabitable. Even though I rigorously cleaned and scrubbed the floors avec Murphy's oil soap the owners said the floors weren't clean which is rubbish. He deducted a floor cleaning fee and the floors were spotless and he never gave my deposit back even though the ceiling wasn't ever repaired b/c the maintenance guy he sent a week later didn't and wouldn't wear plastic booties to repair the ceiling. Then I couldn't even stay in my own apartment. Within two months I had to get another apartment miles away and didn't ever get to move back in. Not that I would even want to currently. There isn't a disposal or a dishwasher appliance and there aren't central air conditioners either. There wasn't even a window unit air conditioner. My Mom bought me and I later bought a window fan which just swirled the hot air around. I probably sweated off five pounds during the Summer parce que (b/c) there wasn't even a window unit air conditioner which made Summers unbearable. I wouldn't reside there if someone paid for the place for an entire year on my behalf. If you sign a lease you will swelter.