the best appliance store in humboldt park . if they cant help you they'll find someone who can…read more Never had a problem with anything i've purchased at j&r appliances , good warranty and fast services

I have been in situations where some of my appliances were on the brink of giving out completely…read moreand Jose has come to rescue, he is true life saver! I must say that before you consider giving up on your old stove, refrigerator, etc...give this place a call! They are true HVAC technicians that get the job done with the most honest and reasonable prices this side of town! Try them out and you will be a believer....

First, let me say that I have used this company many times, But will never call them again. I…read morecalled them out to my rental appartment to repair a broken washing machine, on the day they were coming out the guy was very rude about me being there to pay him but he was over an hour late. so I had to leave, My tenant was there to let him in to check the machine, he was also very rude to my tenant. after he assesed the problem, I called him to find out what the problem was and how much it would be to fix it, the man would not tell me what was wrong with the machine until I paid him for the service call. All in all , a very bad experience.

Wanted to charge for "labor" with out any explanation or estimate of time. Save your self the…read moreheadache and go with someone else.

Horrible customer service. Very rude guy. He went to my home to try to fix my washing machine. He…read moresupposedly fixed it but the next day, my machine still had the same problem. I called him to tell him about it and he said I was being problematic and he didn't want to deal with me. Said he would return half of my money since I was the one who wanted him to go check the machine and he would keep half for the check up. I have yet to find him. Save yourself the trouble he will put you through

Bought a refrigerator and it wasn't cooling, called the owner and after about two weeks he showed…read moreup and added fre-on, it worked for a bit but then I had the same problem called the owner again and said it was leaking to bring it back and he'll switch it but everything i go he doesn't have a fridge for me, he told me well what do you expect they are used i gave up, I strongly recommend you guys don't go there he doesn't even have a delivery service

Aleksandr was excellent he came at the time we scheduled and diagnosed the problem with our washer…read morequickly. He took care of the issue, tested the washer and clearly explained what the issue had been. The price was fair. I would call on Aleksandr again with any appliance issue.

Aleksandr fixed a 45 year old Amana Radarange. He did it in less than an hour. He's absolutely…read moreGREAT at fixing ANYTHING he puts his paws on. He's fixed 2 fridges for me & now this. I may not need him to come fix anything for a long time, but it's great knowing I got someone to call when any appliance goes haywire. Honestly, I don't know anything he CAN'T fix. If you haven't tried Aleksandr, YOU GOT TO!! He has weekend & evening hours. He tells you the truth about the repair, how much you'd be spending & he'll even give recommendations (which should be followed) if there's a better option. So Let's Fix DOES Fix. I may not have much pull on Yelp, but when you got a fantastic tech, you do anything to make sure he STAYS your fantastic tech. So before you venture out to yellow pages, Call this Angel. Then when your friends have appliance issues, you can definitely say, "I got a guy".

We had J and M Appliance and Repair come to our house a number of times. Jacob, who I assume is the…read moreowner, could not have been nicer and his customer service is stellar and his prices are very reasonable. He has put in a new garbage disposal for us, repaired our dryer and recently repaired our washer. He's never in a rush, he takes his time and does a thorough job. If we should ever need appliance repair in the future we certainly will call Jacob. So glad we found this gentleman. We highly recommend him.

Jacob diagnosed the problem over the phone and saved me from paying for a service call and,…read moreprobably an expensive repair on a 10 year old appliance. He will me my next call if the next time I need help.

10 out of 10 experience! It was such a pleasant experience to work with Lex!…read more We had an issue with Navien water heater and Lex was able to identify it after throughly checking all possible options to make sure it is not a part of a bigger problem. Then recommended few options an next day the problem was resolved! Additionally he was able to explain the whole problem in such a simple terms so anyone would understand. Highly recommend Astera service to anyone! Really appreciate everything you did for us!

Astera installed three mini split units in the second floor of our Chicago 2-flat and they were…read morereally great to work with. Everyone was super smart and thoughtful with planning, scheduling and installation. Steve was no nonsense and did an extra site visit to make sure it all went well--he was willing to answer all my concerns and questions and had great ideas. The install crew were excellent and were thoughtful at every stage. A crane was needed to hoisted unit over 40' tree in front (which was nerve wracking) and they handled it with extreme cool. Prior to choosing them, I met with two other companies...I'm glad I went with Astera, they are pros and one of the best companies I've worked with!

AA is one of the best appliance repair services in Chicago. After using several other services in…read morerecent years, Ivan with AA stands above the rest. I recently had an issue with my furnace. Ivan came through to our condo more than once to ensure the problem was completed. The communication on arrival times was accurate and the price was extremely reasonable. Above all, Ivan is a genuine person. I will not hesitate to continue using AA in the future.

Not for Miele appliances Even though their ad says it is a Miele service company I was told when I…read morecalled that it is not.