Demarcus was amazingly thorough. He was right on time, did above-and-beyond detail work for a tough…read morejob including dog hair, and inside/out the car looks fantastic!!

Demarcus was amazing! On time, professional, kind, detail-oriented, and a fair price for the…read moreservice requested. My car looks brand new. Thank you so much - I will be a returning customer!

I've been going to this place for a couple years now. I knew when I heard that TC was getting out…read moreof it I was afraid that service would not keep up. And that was just the case here. Typically they would ask you what you would like and ask about any add ons that they offer. The add ons were not even requested to me and I felt like they were just ready to get to the next car. Also after this point you would get out of your car and they would take it from there. I got the top tier service they offered which I normally get. But this time was not the same. The made me drive my truck myself and then none of the little grit and dog hair was even touch. $50 car detail and it looked like I went through a Sheetz car wash. Not what I paid for and very unhappy. It will be hard to go back unfortunately.

I found TC's after doing a Google search for car washes with vacuum. It's so hard to find a place…read morewhere they vacuum your car for you, instead of you doing the work. It worked perfectly for me because I was going to be in Durham for the day. The process from pulling in the parking lot to getting your car back once it's finished was absolutely seamless. Everyone was so nice and the process was quick. Since it was my first time there, the first attendant walked me through all the options, and there are a lot of them. Once you let them know what package you want and you pull up to the designated area, you're directed inside where you pay and there's a very comfortable waiting area. They also have a great selection of beverages and snacks. There are also several options of things to purchase for your car, like air fresheners, chargers, etc. It was a beautiful day out, so I decided to sit outside on the spacious patio with tables, chairs and other seating. At one point, there were 4 people working on my car once it came out of the washing tunnel, one inside each door. They got every nook and cranny in my car. Hand wiping and vacuuming, I was so impressed. They called me by my car when it was finished. I was fortunate enough to meet one of the owners, he took part in the awesome cleaning of my car himself. It's a family run business. They did the best job, and I have recommended them to every in the Triangle.

Being a car mechanic I'm always on the look for a quality detailer to refer my customers to. I have…read morefound that Jake did a phenomenal job on my 2021 Corvette. I highly recommend him. He did the job in under 3 hours, brought his own equipment and water. Left the area as clean as when he arrived. I will be using him again. He serves the Raleigh area out to about Brier Creek area. Cost was perfect for the job done.

My car looks amazing! Jake did an outstanding job - so thorough, my car looks brand new inside and…read moreout. On time, cleaned the area he washed the car in, and pricing is very reasonable. I will be using his service from now on!

He just never showed up. Scheduled with him to clean my interior, sent pictures, gave him my…read moreaddress. He was very responsive up until just not showing up. Never rescheduled or reached out either.

He never showed up to do the job. If you need your vehicle detailed, look elsewhere. This guy is…read morenot at all reliable.

Previously, I had been very unhappy with an interior detailing service I had received at Riptide…read moreCar Wash in Durham. The manager Matt reached out to me personally to apologize and offered to make it right by doing a redo of the interior detailing service with a hand wax. I really appreciated the team's flexibility and willingness to make things right, and I'm happy to report that I am much happier with my experience this time around. This time my floorboards were clean and the stains in the seats were better addressed. My car even had the new car smell! Props to the Riptide team for their customer service, and I definitely am willing to give them my business in the future.

When I arrived, I pulled in, and there is a very kind gentleman waiting to direct traffic. I simply…read moreneeded a quick shampoo of the backseat of my car. As a new mom, it's embarrassing to admit how long the Thanksgiving casserole that spilled sat in the back of my seat untreated. He told me that they only do by appointment only and I asked him some follow up questions and explained that I had tried to call the number several times. I'm not sure why they don't have someone answering the phone regularly, but he got me right in and treated me to the carpet clean! I will definitely be back as they did an amazing job and I don't really care what the cost will be in the future as they took such great care of me.

Matt does such a great job and has such good attention to detail. I would highly recommend to…read moreanyone.

My car came out better than it has from other detail companies. When I got it back I checked the…read morespots that other people have missed. All the small nooks and crannies were clean. I got the steam clean option, plus the engine bay cleaning and was more than happy with how everything came out. A+ work. Will be taking both of my cars here from now on.

for almost $400. I expected a quality job. I scheduled (and rescheduled due to snow, that wound up…read morea day of oncoming rain) this as a Valentine present for my wife. On arrival, what they said they could and could not be done was discussed and approved. The only low expectation was on the rooftop, as it was pretty UV damaged. [I figured that would be a later paint job.] It was available for them to have several hours longer than what they projected they needed, but they had it ready a few hours later. On pickup, the hood (the major show piece on any vehicle) looked like cracks (not visible at all when I brought it in) were all over it with wax down in the cracks and a seal put on top. A small area on the passenger side rear quarter panel and just below the rear door, picked up dirt like a magnet (likely wasn't even a waxed area). The mat cover on the driver floor felt like it had an oil coating on it, not water, but oil coating, making it unsafe to get on a shoe for slippage which I had to ask them to remove. The black trim didn't seem "refreshed" (on most it was, but not all - I handled what wasn't with some WD-40 later). The rest was okay. OVERALL - I would NEVER spend that kind of money for this shop to detail it. They likely do okay with once a month washed and waxed vehicles, but for those who don't keep up - this is NOT the place for you to bring it.

Jay and Adam are great - professional, to the point, and know what they are doing. They took my car…read morein with a mold issue, handled it accordingly getting rid of all the mold and its associated smell (they removed the seats, killed everything, and "bombed" the car's interior so it was good to go). They also did a great detailing. Strongly recommend these guys!