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Tribe Rehabilitation
3.0
(2)
Rehabilitation center in Jacksonville, FloridaClosed
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3.0
(2)
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Claudia Alejandra
8 reviews
5 hours ago
NEW
All well until recently, when CEO Lori expressed herself disrespectful, explosive and abrupt during my son's session because I simply made a ONE time request in two months to try something different during my son's therapy session because ... More
Tribe Rehabilitation (Owner)
4 hours ago
Hi there!I am so sorry to hear about your experience. I would love to set up some time to chat so we can review and explain our sessions to make sure we are on the same page, discuss your family's goals, and talk about any concerns you may have. I truly hope we can make things right! Lori
Stephanie Fields
2 reviews·4 photos
4 weeks ago
Tribe Rehabilitation is owned by two amazing individuals Lori and Cameran. The organization is in a home setup where you are first greeted by welcoming arms and smiling faces. All are welcomed at Tribe no matter what. The purpose is for ... More
4
Tribe Rehabilitation (Owner)
a week ago
Thank you for the kind words. We LOVE getting the opportunity to love on your little one.
Claudia Alejandra
8 reviews
5 hours ago
NEW
All well until recently, when CEO Lori expressed herself disrespectful, explosive and abrupt during my son's session because I simply made a ONE time request in two months to try something different during my son's therapy session because he was no longer receptive to the process, non-stop crying and had a nose bleed.
I had to make a change and find a place where I can communicate with the therapist during an intense session, where my son may or may not be processing the therapy due to his state of mind.
As a dedicated and committed mother that spends 24/7 with my son and challenges him every day to be better, I would think that Tribe would work with me and understand the ONE time I requested - if we can try something else due to my son's state of mind as an autistic child.
I know my son and that particular therapy practice at that moment was no longer benefiting him due to his state of mind and physical reaction. After the session he had petechiae and still had it the day after due to excessive crying and being that upset.
I am the first person to challenge my son and push him to be better, but I also know when to back off because it's not going anywhere.
Lori and Cameron have stated how well I know my son and how receptive he is to me and how surprised Lori is of our very close relationship and affectionate connection. Lori has also stated that my son has high functioning autism , So why wouldn't a therapist understand and communicate effectively and politely with the parent that understands her child better than anyone else?
When I requested if we can try something else it was because I know that my son would have calmed down and his mind would be open to learning again and that would give us the opportunity to have a productive therapy session, but instead Lori barked at me and said "YOU WANT TO END THE SESSION?"
"IF YOU DON'T TRUST US YOU CAN GO SOMEWHERE ELSE!" & storms out of the room.
I didn't say end the session. I didn't say we're done for the day. I didn't say stop. I simply requested if we could try something else.
Lori's reaction after my request is unstable, unacceptable and shocking coming from a CEO & a business owner. I could not believe that a "professional" would act like a teenage girl not getting her way - storming out of the room because she didn't get what she wanted.
Lori the CEO demonstrated how professional she is and how much she actually cared for my son's well- being by reacting in such an ill- manner infront of my son. The CEO highs and lows range of emotions and abrupt behavior are concerning. Her harsh and untactful way of communication shows me she is not open to working with my son and I.
I have never been spoken to that way, especially in a setting where the goal is to help a child with autism reach his potential.
I have never missed a session. I have never canceled. I am always 10 minutes early for our appointments. I practice at home all the treatments learned in tribe. I show up for tribe events to show support. I send videos of my son's progress, and this is how you treat us for a one-time request.
I appreciate the assistance thus far.
Thank you for your services. read more