Very caring and quality staff, working very hard to ensure my family has the care that they need…read more Highly recommend.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care.

Worst care anywhere. Not a registered nurse on campus! No…read morephysicians! Management is a joke! Covid was treated like. It wasn't anything for them to care. They didn't! I wouldn't put a prisoner in here!

Please avoid this place like the plague if you care anything about your loved one…read more I just read another review posted basically within a few hours of mine and their response to it tells you everything you need to know about them. They claim that it was fake lol and then they continue to go on and lie.( the review was posted by a "ms thang " ... and what was funny about her review was we ran into the exact same issue with medication. They were withholding her medication, and they allowed the resident that I am referring to to also go into withdrawal with more than 24 hours of absolutely no medication... a staff member also tried to get physical with me for documenting what was taking place. From extreme neglect to fraud, as well as conditions you would not want your worst enemy living in. The staff is extremely rude and there is an extremely high turnover rate. CJ is a joke of a Director. Denise is an absolute thief and when presented with evidence literally video evidence of fraudulent charges. She does nothing more than laugh and say they will do nothing. we literally moved into Anthem Lakes in July and we are having to move now. Anthem Lakes is also now terrified because of what is coming due to injuries, I sustained in their building when a shelf fell out of the wall, leaving the contents to fall on me, causing a concussion, as well as a consistent, migraine, dizziness, and more. They withheld the medication despite us getting them all the proper moving information. And then for extra fun their front desk staff (I'll get the name but I have her on video trying to slap my phone out of my hands for filmy them lying about where the nursing staff was or documents we needed for last day there and med exchange ) I then go to leave after all the people we hired finished - (I was an able to do my job after sustaining the injuries that I did we had to hire out help ) and another staff member is behind my car taking pictures I immediately turn on my phone start recording and I asked why they are taking photos and she begins to get vulgar. This place is not suitable for trash disposal much less placing loved ones in for any kind of substantial care. Maria will be hands-on until you hand her a check and then you are left to the mercy of well. Let me get that person for you and then you never hear back. The $3000 community fee is just another way for them to steal money not to mention the level of care they were told to change by their own head of nurse, Sheila, and they did not, and again added fraudulent charges to her bill. Even when level to Care was requested, we would ask to utilize some of the things in level to Care, like someone giving her a shower, and true to form no one ever showed up. She got c diff and was left in her own feces until I arrived, which was easily almost 24 hours and then, because no one came no matter how many times she hit her button for assistance, she tried to clean up the mess herself, on her person and in the bathroom unfortunately, with eyesight not being the best, she flooded the toilet tried to wipe that up and there was feces, as well as urine smeared on every surface it could have been. I reached out and told them someone needed to come and help clean up as I was willing to participate and again no one ever showed up... the resident also is on extremely strong pain medication, as well as some other meds that need to be monitored and at least three different times did I find pills left randomly around her apartment obviously extremely dangerous and when I asked who left them no one could tell me and even one nurse told me to just give them to her and I said you understand that could kill her correct I was told she should be fine. please think long and hard before placing your loved one here as their license is NOT even up-to-date currently. I already have a lawsuit going Due to my injuries. But with everything else we have experienced and all the evidence we have against Anthem Lakes I will definitely be reaching out to find out with their license not up-to-date what other stuff so I can do.

I cannot recommend Dave Stieglitz and Oasis Senior Advisors highly enough. Dave helped us navigate…read more(long-distance) a move for my mother-in-law from her home of 37 years to just the right senior housing community. He arranged a tour, met with us and patiently explained every option, and provided resources to help get her packed, moved, and set up in her new place. This was a decision that happened over many months and he was responsive to every question we had and every email we sent. He has the expertise and integrity that helped make what could have been an overwhelming situation, manageable. Highly recommend!

From the owner: We are a Free Service that helps seniors and their families sort through all the noise and find The…read moreRight assisted living or memory care community. We have personally set foot in nearly every licensed community in NE Florida. As such, we have a Complete and Unbiased database of information to share. We will: - meet with our clients one on one to learn their clinical, financial, cultural and social needs. - based upon that meeting we will present a short list of the communities that most closely match those needs. - schedule and accompany you on tours, advocating for your needs and any special pricing deals. - connect you with valuable resources such as: VA Benefits experts, downsizing and move management services, realtors, elder law attorneys for necessary documents, Home Health agencies, etc. Whether you need same day placement, temporary respite stay, or are years away from moving, we are your Easy Button for sorting through and finding the very best options in senior housing. With no cost or obligation to you, there's no reason not to let us help!

I must say, when I first called and spoke with Shari at Granny Nannies I had no idea what I was…read moredoing or what I needed. After answering all of my questions and concerns I went in to visit their office. Shari and Sandy both are super nice ladies! My stepfather has been in and out of the hospital and rehab facilities since last April 2015, he was being discharged for home and my mother, whom just suffered from a heart attack was the only there to care for him. He is wheelchair bound, with stage 4 ulcers on his back and feet and suffering from moderate Dementia. There was no way she could do it anymore. Getting him home took some time, the hospital would call and say he was being discharged so I would set up times for the caregivers, then the hospital would cancel the discharge. This happened on several occasions, I finally broke down with Shari on the phone because I was once again cancelling their services. Finally, he made it home, his first caregiver was Robin, mom fell in love with her. She and all the rest of the people have been so understanding and loving towards my parents, we couldn't ask for better people to look after them. Currently, their services are being used 24/7 with two shifts a day. The best thing is my mom feels comfortable around them, several have even offered or cooked their meals for them. As this is a difficult situation that will ultimately end with Hospice Care I cannot say enough wonderful things about how Granny Nannies has treated our family. I will definitely remember them if the need ever arises again and would recommend their services to anyone. Thank you from the bottom of my heart.

We have had a wonderful experience with Granny Nannies in Jacksonville, Florida. For the last…read moreseveral months, they have been providing home health care and personal assistance to my elderly step-mother with major health problems, and more recently to my elderly father as well. We have been extremely pleased both with their office staff and the in-home caregivers. Sandy and her office staff have been remarkably helpful, responsive, and patient in dealing with occasional last-minute schedule changes, and have also been a huge help in advocating for our needs with the long-term care insurance company when the insurance company tried to waffle about the level of care and the percentage of the costs they would pay. In the home, both Felicia and Chastity have been hardworking, trustworthy, and eternally patient in dealing with the demands of caring for very elderly, and often demanding patients. We recommend Granny Nannies without any reservations whatsoever.

The company sent 2 nurses. The first (Sallie) was wonderful. The 2nd Terry she was concerned more…read moreabout her time than the patient with her husband waiting in the car. She Booked another appointment and the day of she called said she was not feeling good. Then! we got a text message long TEXT saying they recommend a different level of service. We spent almost 500.00 with them and the value of our patronage equaled a text message their level of compassion was evident in a text message. We were devalued to a discourtesy of a phone Call.

This place is wonderful. My Mom needed an in-home IV. They were able to come out the next day. I…read morecontacted them around 7 pm one Saturday night and before 8 pm got a call back. They were able to get there at 12pm the next day. Nurse Sandy was so patient. My Mom is older and I couldn't get her to go to an Urgent Care place or ER. You can choose what kind of IV you want and get a first time discount. They are highly recommended.

I have worked here for only a month and I love my job. Always can get someone on the phone when I…read moreneed someone and they are fast at helping you with what you need. I have told a few of my friends about working here and how wonderful they ar. I have told one of my friends about them to get his family the help that they need.