Very overdue review, but well deserved! After my son's car was stolen, we came here to have an…read moreaftermarket alarm system installed--and I am SO glad we did. The owner and his son were absolutely amazing and took incredible care of my son every step of the way. After the alarm was installed, they recommended adding the Drone system for extra security. My son didn't hesitate, and it gave him total peace of mind. The customer service was truly outstanding--friendly, knowledgeable, and genuinely caring. I can't say enough great things about this family-owned and operated business. They went above and beyond and did an exceptional job. Highly, highly recommend!

Lifetime warranty on a wrap kicked in after a really bad winter. No worries, Drew and his Son…read morebrought me in and fixed it up even better than it was before! Great team there.

I saw that AYT Auto Service Center had great Google ratings and reviews so I called to schedule a…read morevisit for a second opinion on a diagnosis received from another auto service. Jamie was very pleasant and told me to come right in. Ken was an excellent resource. He was extremely knowledgeable and made sure that I was too. He and his mechanic were thorough in inspecting the issue I was told existed and thankfully they found that there was in fact no issue and showed me the area in question. I appreciate the time they took with me ensuring that I was well-informed. I have already recommended several family members and friends to consider AYT for their needs. I will be a repeat customer for future maintenance and service. Their exemplary service was appreciated and my experience was stellar. Thank you Jamie, Ken, and team!!

I had experience with this place for a whole year. They beat me out of a alternator and battery…read more With the excuse it wasn't because of my situation. I would NOT recommend this shister to anyone. He beats you out of your money every chance he gets!!!! Heavily over charges people every chance he gets. TAKE YOUR BUSINESS ELSEWHERE!!!

They're on top of their game . Best in business . They took care of me . Treated me like their sons…read more. Investigating the car issues like a true homicide detective!!!!

I just had the same service R&G performed on my truck last year - AC Recharge. R&G charged me…read more$430!!! The new recommended mechanic charged half of that and confirmed their work is under warranty. If I told R&G that I had the same issues months later, they told me I'd have to pay the same exorbitant cost again!!! The new mechanic told me to stop by periodically for a free check-up to ensure the recharge is the issue! Double the price, and not as nice! Never again!

My local go to over the AutoZ's and Advanced. Neil's counter people know parts and as a retired…read moremechanic that's important. Quality parts and fluids carried and usually in stock. They get a lot of business from independent mechanics and local shops but I've never had too long of a wait. Call ahead and they can set your parts aside for when you get there. I've mostly bought domestic car/truck parts from them GM, JEEP, and Toyota when I had my 4Runner. I'd recommended it and I know a retired worker from one of their sister stores in DC who vouches for the stores as well.

They have great service. We needed a turbo for a international 4300 truck. The part was not…read moreavailable even at the dealership and we needed the part Asap. They were able to find one in stock for us and we got it same day. Our truck was back in the road immediately. Thanks you

I came to this location EXTREMELY flustered and with the wrong attitude. As soon as I stepped out…read moremy vehicle I was greeted by Sonny who acknowledged my frustration & brought me back down to planet earth. He let me know in what capacity they are able to assist the customer and was extremely informative. He almost seems like an expert when it comes to vehicles which was a plus. Not only did he assist me with my most recent issue but he also gave me resolution for the ones I turned a blind eye to. He has great customer service and a knack for deescalation. That skill set will carry him very far. Thank you Sonny for easing my frustration, as a woman these things make us feel lost and you definitely guided me through this professionally and empathetically.

Look online for a part. Website says part in stock…read more Call store to confirm part in stock - it is. Go to store to get part - part not in stock. Ask for part to be shipped to my home. Store says no, it has to go to the store -- that should already have the part.

Although this is not an aesthetically pleasing place it's worth it for auto maintenance/repairs…read more It's a little shack I found around and about through Google and decided to give it a try. Al was a pleasure to do business with. A lot of times in my past I've found these types of environments to be intimidating with all sorts of men carrying on all over the place, so I was skeptical about going by myself. Nope- here it was all good. They didn't try to take advantage and was just upfront and honest. No funny stuff no extra madness just business BOOM in and out. I'm gonna stick with this place.

It pains me to write this review as I have been a very VERY loyal customer to Dr Auto Repair for…read moremany years. Today, however, crossed a line for me and I am compelled to leave this feedback for others. I took my vehicle in for brake work and in usual fashion, the shop turned around the repairs quickly. My issue was with my pick up today and what transpired thereafter (resulting in being awoken from a nap to banging on my door by shop workers). Context and back story here is I am in the IT industry and had a late night software deployment last night. I dropped my kids off this morning at day care (my wife has been out of town at this point on travel for a few weeks, so i am extra tired) and then made my way via uber over to the shop to pick up my vehicle. Upon arriving (I was paying by cash), I told the shop who i was, what vehicle i was picking up - and was told the bill was already taken care of, and that I was all set and good to go. Now here's the key detail - My truck which was serviced was boxed in, thus in order for me to get it out in the first place, another vehicle had to be moved by the shop (not by me), which they did. As I was driving home, I had a call for something pertaining to my software release from the earlier morning come up, and during that call missed a call from the shop. Upon returning home I took a nap since I had a late night of work + exhaustion from the kids. I was awoken not too long after by banging on my door (not just once, multiple times; which awoke me from an upstairs room). When I went to open my door I was confronted by shop workers, and told that I left without paying (and the way they were grilling me; on purpose). I told them I was told the bill was taken care of and good to go. I went through the details of everything that happened, and realized that there was a mix up where it was thought I was a different customer (which is fine, mistakes happen). I gladly paid immediately after there was a clarification. However, I was very very put off by the shop's tactics and intent to portray this as if I knowingly and intentionally did something wrong here. Even after explaining what happened, one of the two of the workers that came out continued to bash me as if I maliciously did this. The kicker about all of this. The work for my vehicle had not been fully completed at the time of pick up. I called back to speak with Mr. Al (who is very nice) and explained what happened and he agreed there was a misunderstanding. It was then called out to me that I needed to bring the vehicle back to complete the remaining work. I never received a receipt for the transaction, and was never apologized to by the workers that came out to gang up over the misunderstanding. I am big on loyalty and customer satisfaction, and this entire experience has soured me to this shop and/or recommending it to others in the future. All it would have taken is giving a listen with an open ear, vs assuming that I somehow moved the vehicles boxing the vehicle in myself in order to somehow move the vehicle without visiting the office for payment and get the key (which i did), then being told I was all set and good to go. I want to stress Mr. Al is a very nice man and apologized on behalf of the workers that came out, however this experience has left me upset all day given the assumption that I had ill intent after being a loyal returning customer for all of these years. UPDATE: I should add, the shop has done work for free on my vehicles before, and Vincent said the mechanic noticed something and fixed it, so 'happy birthday'. According to them I should have probably asked then who paid for that too (and you can see how I would think things were set if told the bill was taken care of). In this instance my vehicle was released to me after I told them the specific make/model (not that i was picking up a pickup truck) - The other pickup truck was completely different make/model. The accusatory nature when coming to my home and banging on my door was borderline harassment and my reaction to the entire situation would have been different if it was approached more neutral as "Hey, there was a misunderstanding we got the vehicles confused despite telling you it was paid for", not "YOU DIDN'T PAY, WHAT IS WRONG WITH YOU". I started going to this shop during the pandemic SEEKING out ways to support black businesses. Never in a million years would I have thought the business would treat me as if I am a criminal after having been a loyal customer for many years prior to this incident and never once having any issue or experience like this. I have had 2 vehicles services here well over 10 times in total or more - yet am treated like this..

The crew were super helpful and informative helping me out with a blown rear tire. Special thanks…read moreto Martinez.

Jeremy and the team are the best. They are honest and have fair prices. I've been going here for…read moreyears.

I found these guys after I had spent a lot of money on my truck and another shop. I finally got…read moretired of dealing with that repair place and went to Jackie at ARC. I was so impressed that now that is the only place I take my cars. The guys at Speed Center (closed now) told me to get some work I wanted there and sure enough jackie (ARC) came through.

I went here for a vehicle inspection. They were very professional and kept me in the loop when it…read morecame to the wait time. I would definitely go again. My only thing is that you can't really drop off your vehicle overnight. I guess it's just the area.