So I went there today my engine light was on , to make a long story short my battery was dead this…read moremorning aaa came out gave me a jump but I them noticed my engine light was on so I went to salvo Right I asked the dude let me get a code scan he was taking long to go come out to do it so I walk back in he's like ( we don't have the equipment here to read it) it was another employee there on the phone but told the dude that told me they didn't have the equipment that they didn't need it , I'm like okkk so the original dude comes out white guy with glasses and says it's definitely not ur alternator I'm like good my car is less than 6 months old shouldn't be, so the black guy comes out that was on the phone and says it definitely Is ur alternator now wait a min how???? He just said it wasn't by this time I'm like you trying get me for money or you just don't know what ur talking about so buy ur own scanner and diagnose urself seriously I got to work and engine light went off! Really come to find out since my battery was drained and needed a jump that came on as an error ! Would I got to salvo again NO not even for air freshener ridiculous

Helpful staff, have almost everything you could need. Very clean inside, only downside is the…read moreparking lot is small and right on a busy road

I have been told that I had 2 major issues over the last 7 years…read more One was an unknown camera, Mercedes service wanted $12,000 to replace. No idea what it did, but I never replaced it. Then last week, I had oil on my wiring harness. The fix was $28,000. I said no and took it to a friendly gas station. They fixed it for $500. The Service people keep asking me to come back and let them do the work. Run away from the dealerships!

'Service Excellence' does not begin to express the way in which Rodd Bowman processed and managed…read moremy claim and complaint. For context, it had been several months later (due to an emergency international relocation the week of the initial incident). When I returned, I was able to resume life and decided to share my experience here. From that moment forward, Mr. Bowman took care of me and the matter with empathy, understanding and stellar professionalism! He arranged for the repair, provided a dealer rental, 50% payment towards the repair, with the remaining 50% towards my next vehicle. My vehicle is now good as new. No stress involved. Thanks for the rockstar service Rodd & Chuck!

My check engine light was on and auto tech did a diagnostic test and fixed what was wrong. I was…read morealso kept informed. I was very pleased with a job well done

I requested a full check out on a 1972 vehicle. The shop charged $160 for this service. I towed the…read morevehicle and there was where it sat for a MONTH with nothing but excuses. Finally they provide a check out sheet and I had the veh towed home to do what I wanted then returning to him or someone else for the remainder. I attempted to remove the wheels to have the tires replaced and discovered they had hammered the lug nuts so tight there was no way to remove them without equipment.. this was soooo unnecessary other than maliciousness! Of course they deny ever removing the wheels.........how do you do a full $160 inspection without even taking off the wheels

My 2011 Tundra 5.7L iForce was making a loud whirring sound (Anthony at Goss Garage said it was…read moresounding like a jet engine...yeah, it was). I had visions of transmission replacement and my savings being depleted. So I dropped my green monster off on this past Tuesday, and they gave me a nice Honda Accord loaner. They called me yesterday evening to tell me it was merely the fan clutch. Said the part was on order. It must have come in express, because they called around noon today to say it was ready. That fan clutch must have been dragging, because now the truck is way quieter, adn is back to being the beast I love to drive every where. Goss Garage II. Keeping Pat Goss's legacy of fair pricing and honest work, and my vehicles, alive.

My wife and I have taken both of our cars to Goss in Crofton for years. Thousands spent. Always…read moretrusted them. But after our last experience, we'll never be back. Goss quoted me $993 to replace what they claimed was a bad headlight assembly. They listed the part alone at $619. Before approving anything, I asked two very standard, very basic questions: 1. "What is the part number for this $619 headlight assembly?" Melissa told me, "Unfortunately we don't get that until the part arrives." This makes no sense. A shop cannot order a part without knowing the part number first. Big red flag. 2. "How much is the markup on that part?" Melissa said, "Unfortunately I don't have access to that information." Again -- impossible. Every shop sees cost vs retail in their system. It's how parts are priced. Another big red flag. Both responses were evasive and dishonest, and no reputable shop would answer those two questions that way. I took the car to another mechanic (Ron at the Mobil station on 301) for a second opinion. He found the REAL issue was simply a melted connector--extremely common with older cars. He replaced the connector and bulb for $113 and everything works fine now. I saw the owner of Goss respond to another negative review by comparing Goss to a steakhouse and talking about their "warranty." Warranties and steaks have nothing to do with overpricing and refusing to disclose basic information like part numbers and markup -- information every legitimate auto shop can provide instantly. I'm fine with paying steakhouse prices if that's what I ordered, but not if the restaurant can't even tell me what cut of meat they're serving! Bottom line: --Goss tried to sell me a $993 repair that wasn't necessary --Goss refused to disclose part number or markup when directly asked --Another shop fixed the real issue for $113 The upselling is off-putting, but the lack of transparency around parts is inexcusable. We will not be returning, and I'd strongly recommend getting a second opinion before approving any work here.

Fairness and integrity is just another day of the week for these folks. I've been taking my…read morefamily's vehicles here for years. You never have to question the need for the work. If it's not broken, they won't fix it. 5 stars for this crew.

Had a great experience here! Short story: dealer wanted $650 to fix a part which I knew was total…read moreB.S. Stopped by Superior Auto Body when I was in the area, showed the service writer the problem, and she (yes, SHE!) gave me an estimate of $120. Had the work completed the next week (20 minutes)--total charge--$104. If you plan to wait for your vehicle, bring something to do (and eat!). The waiting area isn't much to speak of, but the staff was very friendly.

These guys are ridiculously nice people. You'll think I made this up, but the other guy that works…read morehere, Jason, just rescued a kitten that got stranded in the storm a week or so ago and he's keeping until the lady at the cat rescue has room for him. He had the kitty with him at work in a crate and took him out so I could see him. I don't know if he's single, ladies, but he's a good man. Again, we were fixing our Acura for sale; somewhere in between the inspection and sale interactions, the radiator cracked. Our purchaser took the car to a Honda dealer in Waldorf - their price? $470. The Auto Doctor? $350. They are always saving us money and they their work is impeccable. Thank you again, Mike & Jason!! Take good care of that kitty!

Auto Doctor is an affordable, honest, and efficient repair shop. I've been a customer for about two…read moreyears now and really appreciate having a business like this in my neighborhood. Don't be fooled by the simplicity and grittiness of the shop - they do quality work at affordable rates. They can get swamped sometimes so definitely call ahead. I made the mistake of just stopping by on a Saturday morning for an oil change but had to come back the following weekend because they were booked. Recent comparison shopping - I needed front brake pads & rotors. The dealership wanted to charge $700. At Auto Doctor, I only paid $400 which included an oil change and tire rotation. Huge savings and I could not be happier with the work. I highly recommend this shop - great service and prices.

This has been the absolute best experience I've had with any car servicing establishment. The…read moreexcellent customer service is obviously because the manager is amazing. You can tell when a manager appreciates his team and trains them to care about customer service. Thanks to you all, my car is ready for my trip. Blessings to you! Joe (the manager) Joseph Brian Will

If I could give ZERO stars I would! My daughter took her car in for an oil change and weeks later…read moreher engine light came on. Turns out she had no oil leak and basically little to no oil. She took it to a mechanic because it was also stalling during acceleration and it was determined that no oil was in her car and what was in it was very dark and sluggish. I absolutely cannot and will not recommend. How dare you call yourselves professional technicians when you literally robbed a young woman for a service that you failed to perform and instead took advantage of a customer ( a young woman at that, that trusted your company to do their job! DO BETTER! There's absolutely no excuse when labor fees exceed the service and neither was accomplished yet you had NO problems taking her money!!!

Years and years ago, before I even moved to my current home, I got tints on my new (at the time)…read morecar. Some of the tints started bubbling about a month ago on the top of my back passenger and rear windows. I called and scheduled to get it fixed like several weeks ago, and the time finally came. They used to be near the intersection of 193 and 450, only about 10 minutes from my house... they moved to Gambrills! And apparently it was right after I had gotten my tints done. The GPS took me on the backside, but their sign is fairly easy to spot in the middle of the building right off of Rt. 3. I went inside and said I had made an appointment. The guy took my keys, took my car around back, and then I had to hop on a work call, and thankfully they have a WiFi network and are willing to share the password. I hopped on, and I had to pause to answer some questions about the car and when I got my tints done -- and I realized it was 8 years ago. 8 years ago!!! I thought it was in the middle of the pandemic... btu this just goes to show that I have completely lost track of time since the pandemic. Wild. So I worked and a little over two hours passed by, and everything was done! The space inside is very open, and the couches are like the fancy massage ones I think -- but they weren't plugged in... yet. And they had a nice TV setup! There's one actual desk to work at, but I was comfortable in the couch. They could use more desks I'd say, but otherwise I like the environment. It's open and chill. They do a lot of custom car work and are professional. And they crank HARD when they're working in the garage. I was jamming to most of their playlist. Pay them a visit!

I was in the area and looking for someone to install my subs for my car. I came across this spot…read moreand it had good reviews. I went in and the owner is a fellow Mustang fan so I knew I was in the right spot. They set me up with new wiring and connected my amp and sub. They sound great, they were not expensive and I am happy! Definitely will be going back to work with Mike on some more customization on the car.