Please beware and save yourself the time and headache! I have had to visit this location several…read moretimes, unfortunately. Each time the staff is extremely rude and unhelpful! Except for the few times I have went in and two ladies were working the front, they are very helpful! The organization and stock in this store is very poor, it's hard to find certain things as they aren't where there are designated and I have ended up purchasing items missing the full count in them (contents were stolen) because they "did not have anymore" (before even checking to see if they had any in the back) Also, the lighting in the parking lot is minimal. If you are triaging a vehicle outside the store do it before sunset otherwise it can feel pretty unsafe very quickly.

"Not sure if AutoZone or Twilight Zone" ::Futurama Fry eye squint::…read more I was hesitant to write this review because companies like AutoZone don't scream Yelp unless something goes extremely right or extremely wrong. However, this experience was very bizarre and probably worth noting. Overall, it was about a zero star experience, but I decided to show mercy due to the circumstances. So, as my mom would say, "everybody and dey momma" decided that they needed to visit AutoZone this Saturday around 2PM. It took me a long time to enter the parking lot, so I already knew the inside would be crowded. My issue was not with regard to the crowdedness of the store, but the organization, training, and professionalism of the staff. There were 3 staffers and they were having a really tough time maintaining the volume of customers. From my observation, it just seemed like every member was trying to do 3 things at once. They were getting visibly frustrated on the phone with folks and abandoning people in the store much to the visible dismay of costumers. I really feel as though if each person concentrated on the customer in front of him/her, then things would have ran much smoother. When I finally get to the register, I ask to have my check engine light examined, which is a complimentary policy of AutoZone stores. The cashier notifies me that the guy who checks (one of the 3 cashiers) was working with customers and that I would have to wait to get my car examined. Looking at the line, I was understanding and just compromised. Technically, my belief is that if I'm the next customer and that's the service that I am requesting then it should be honored, but I digress. I already had in mind the part I needed and specifically came to that store because I saw online that it was in stock. So, I tell the girl the part I need is a "starter relay." She searches it in the system and nothing comes up. Ultimately, she had no clue what I was taking about, so I offer to step out of line and pull it up on my phone directly from the AutoZone website. For the record, the part online is labeled "Relay - Starter." I don't know what kind of search engine they use, but they should have been able to pull it up. By the time the person I let up is done, I found the part on my phone. The cashiers have switched because she was having issues assisting the guy I let up, so now I have a guy cashier. He begins to assist me and out of no where, mid conversation, he just stops and assists the person behind me. I was puzzled. They must have made some sort of eye contact, or maybe he knew the guy, but it was really bizarre. The guy who he started assisting looked over to me and said "thanks, man." I was so perturbed at this point that I just looked at the dude, ignored his thanks, and looked away. He was thanking me as if I had any input in him bussing in front of me. The only thing I could POSSIBLY think of is that he was assisting this dude earlier and the dude came back, but once again, a product of them trying to do 3 things at once. Anyway, after he was done with that guy, the line had actually calmed down and it was quiet enough for him to check my engine light. The rest of the transaction went fairly smoothly. I hate to beat up on these workers because a Saturday at 2pm is probably the busiest time of the week. Things were not going their way. Computers were locking, receipt tape wasn't printing, etc., but you have to be organized, trained, and prepared for that stuff; not flustered and visibly agitated. The cashiers were relatively nice people having a bad day, so I don't even blame them; I blame management.

I have had this mechanic for years now. He works on my daughter's cars and friends that recommend…read moreto him he does a great job and is extremely knowledgeable about all models of vehicles. I'd recommend him for anyone who needs car service and what I respect most is if he feels he's not comfortable with doing the work he will let you know but he's excellent! Thanks for being my mechanic over the years.

Please use caution when working with this mechanic. My car is disabled after having this mechanic…read morework on my vehicle . This is what I get for looking for low price auto repair work.Leaving updated review. What I thought was going be a positive experience. Turned out negative. March 3rd at around 6:45am, He replaced a fuel pump module , within an hour . Afterwards I drove car around the block to test out the new pump. March 4th , less than 24 hours , I took a trip to Walmart which was less than 10 miles from my home. The car initially drove okay but then it started to acted up, car shut off while turning and would go into neutral. After parking the car , car would not crank up properly and would shut off. I turned the car off and back on to try and reset it, did not work. I called the mechanic at 1:35pm in a panic , asked him what to do and if he could come back to look at his work, that the car was driving fairly fine and after the pump was installed new issues. I wanted him out o recheck his work, I also smelled something burning.( I had to get the car towed to my home , it would not drive! It would not go into gear ) He agreed that later that day he would come by to check at around 9:30pm, and that he would charge $50 for a diagnostic to see if anything else popped up . He did not come at all, and did not contact me to let me know he was not coming. The next day I had to Call , as he did not contact me back or acknowledge the message , he did not answer , I left a voicemail with concerns. He randomly text me to ask if 5pm would work to check. I replied that 5:30pm would work, he never responded at all or clarified how to remedy the situation. Please be aware of this mechanic and his customer service . It would have been better to say you are unfamiliar with the vehicle before doing unsatisfactory work. I am not left with a disabled vehicle ! Please choose wisely when trying to find a deal!

Darryl at the Rhode Island store was highly helpful in finding the right part ... and he even…read morehelped installed the new wipers. Thank you!

Big shoutout to Derrick on the team here at the Autozone on Rhode Island. His customer service was…read moresuperb and he went above and beyond to help me with my auto needs. I appreciated his help a lot. Thank you

i called once and asked for a jeep cherokee 2016 battery. I was told they had it. i then ordered…read moremy uber and confirm with them that they had it and asked them to please pull it for me, they said no its wors already out there and available. when i got there after ordering a $32 uber the guy that i clearly just spoke to on the phone acted clueless and said someone bought it 2 minutes ago. They lied to get me in the store because when i asked where the battery they just sold 2 minutes ago (because i was on the phone with them 2 minutes ago) he looked spaced out and said i don't know. if you're in an emergency situation i wouldn't recommend using them. Very unprofessional and confused about inventory. if you got time and money to throw away give them a shot.

Got what I needed from this place without much of a hassle (or hustle) from staff for a decent…read moreprice. I originally called around for a price quote for a part for 300% less than what the dealership had quoted! I made plans to visit the next day to check things out. When I showed up, I instantly breathed a sigh of relief that I had called and got that quote because I could sense the "let me try and hustle her vibes." Most notably was when a staff member was stumbling and stammering over the price. Thankfully, my quote was lower than whatever he was trying to finesse together, and another staff member acknowledged their commitment to the quoted price. After that was settled, I paid, waited a day for my part to become available, pulled up with a copy of my receipt and bounced on my merry way! I'd come back for sure - but best believe I'll be calling for that price quote before pulling up again.

I love these guys! Excellent service, honest & decent prices, really nice and amiable guys. And my…read morecar is perfect. I'm so glad I discovered this place. I would use them over any place else in DC.

Went here to get my front bumper repaired. Received quality service and repairs for a very…read morereasonable price (literally more than half of what I was quoted by other shops).

We were told no restroom but didn't believe it. The store and building were shabby and dirty. Would…read morenot recommend.

Big surprise we need more gas. We are on our way to Philadelphia for a day visit…read more This was the cheapest gas station we could find on a route to Philadelphia today. It is $2.19/a gallon for credit, it's $2.09 if you don't use a credit card, total BS. This place clearly posts that it's $2.09 Per gallon for unleaded, they should have a note that it's only if you use cash for that rate. They actually charged $2.19 if you use a credit card, which totally sucks. I detest places that punish you for using a credit card. What a scam. We even use the Waze app to help us find the cheapest gas station and they report the lowest with the cash amount here. How irksome.