After shopping around and getting some quotes we went to Floor Trader and found exactly what we…read morewanted at a great price. We went with Mohawk laminate planks that look like real wood. We dealt with Steve who was very knowledgeable and easy to talk with. Their installer Richard Morris did a fantastic job by first leveling the cement slab perfectly before laying the floor. We appreciated his craftsmanship and work ethic. He's a very hard worker and a perfectionist. We're very happy with our finished product.

I had new vinyl flooring and new baseboards installed in February. The flooring looked good;…read morehowever, I had huge gaps in the frames of 6 doors. James Sharrock sent the installers back out to put caulking in the gaps - pictures attached. It looked even worse. I talked to another contractor, and he said that it is common to put the caulking, but they sand it afterwards and clean it up. Floor Traders is not willing to fix it and make it right. I emailed the owner, Warren Sharrock, with no response. I've left phone messages and they are ghosting me. I will not recommend them to anyone. Well, they emailed me and said that I need to hire a finishing contractor to solve my issue. August 11, 2026 Well, they emailed me and said that I need to hire a finishing contractor to replace or modify existing door casings/jambs to solve my issue. They said that they put the caulking at my request (which is true). However, they shouldn't have put the caulking, if they knew that it would look like my pictures. They are supposed to be the professionals - not me. August 17, 2026 I had another contractor come over today to check out the caulking job and he agreed that it was a botched job and they should have fixed it. Also, he said that you can see the nails in the new baseboards that were painted and installed. I am now thinking that I was treated this way because I am a senior living in a senior community.

Great guys. Walt really helped me to get the products I needed to get carpet and base molding into…read moremy church. Helped me to understand the difference in products, and why one was better than the other. Got me on my way quickly. Thanks!!!

Walt at this location was amazingly helpful and friendly! The customer service was top notch. He…read moretook his time helping me figure out the right product for my situation. I would strongly suggest you check them out if you are doing any flooring. Thanks again for all your help!

I am so pleased with my new flooring! Euan found flooring that matched perfectly to the flooring in…read morethe rest of the house. Quality of the products, craftsmanship, and the customer service. I will never go anywhere else for flooring in the future.

I visited the store at the begining of Febuary and Debra was very helpful showing me all of the…read moredifferent options. I was allowed to take home several large sample boards. When I returned the samples Debra said she would schedule someone to come give me a bid. I then called her at the beginning of March she let me know there had been a medical emergency in Febuary and that Doug would come on March 8th to measure for a bid. Unfortunatel, Doug was a no-show/call but called me the next day to let me know he would work me into his schedule. Today the 28th I called and was told maybe Doug could fit me in for a bid in April. My insurance company has been slow moving and this is why I was not too concerned about the time. However, over a month for a bid when you no-showed seems a bit much.

I trusted a step above to replace the carpet with new laminate flooring. Alex and his team were…read moreefficient, courteous and did a wonderful job with the job. I am so happy I went with them! I would suggest that you go visit them for your floor remodeling need!

This company quickly replied to my request for an estimate. They informed me of the process and…read moreproceeded to transform my worn floors into gorgeous wood! They even took care of some baseboards that required work and fixed an area that needed new wood. It came out beautifully and the price was right! I highly recommend A Step Above Floooring!

This was amazing experience. Great communication. My floor turned out amazing. Even though I didn't…read morehave the exact hard wood floor due to it being discontinued the recommendations they gave truly look amazing side by side the older floors. 10/10!

Absolutely amazing team! My husband and I just had our first baby and bought our first house when…read morewe suddenly decided we wanted new carpet before moving in. With only a couple of days notice, Fred came by to measure the house, helped up pick out a carpet AND had it installed all within like 72 hours. The installers were not only punctual, but early to knock this project out for us. They were super kind and worked very quickly, leaving us with our perfect carpet for our baby to learn to crawl on just in time for us to move our things in the next day. I cannot recommend this business enough. Truly a fabulous experience.

We had carpet and luxury vinyl planks installed in our home. The Larsons are a great sales couple,…read morethe carpet installers were great, but the LVP installers I wouldn't let near my dog house. They didn't set up a partition, so they used a leveling concrete material, and grinding it down getting all that dust on all our furniture, Abbey had to pay to get it cleaned. Then instead of removing the old linoleum in the kitchen they went over the top of it all and on the two large sides, the planks started to lift, so they had to come back and remove baseboards removed planks and cut back the linoleum to where it wasn't lifting, instead removing all of it, now I'm having problems in other areas in the kitchen. This same company painted my cabinets and didn't prep, sand or clean the doors so immediately you could see the corners where dust was painted over, they didn't mask anything, my stove top and fridge were a mess, they vented out through a side screen and got over spray all on that screen, then later on trimming my bushes out in the front yard I found where they dumped the excess paint. So if you get a guy names richard or his son Richard jr. Out to install anything, unless they found Jesus and turned from their wicked work, then don't let them in, you'll be sorry. Their countertop person was the only one I seen that cared about and did high quality work. Just please screen their contractors if you see something not right or you get a check or red flag, don't ignore it, it's your right to request another installer, or cancel order. You don't wanna be sorry.

My husband and I couldn't be happier with our new floors from Abbey Carpet & Interiors. We had a…read moregreat experience from start to finish. Scott and his wife were helpful in helping us to choose the right flooring to meet our needs. Paul and his crew exceeded our expectations with installation. Not only were they respectful during the process, the attention to detail set them apart. Worth every penny spent!

What a great experience it has been to work with Brian and installers Gustavo, Daniel, Paolo,…read moreEduardo and Alfonso in getting new flooring throughout my home. The flooring is beautiful and the installation was done in a very professional timely manner. KUDOS! I highly recommend Floors Plus and installers for your flooring needs.

Great flooring business, used them through Costco, highly recommended. Prompt appraisal of work,…read moreprompt completion of work and great installation process.

Amelia - House of Carpets...what a match made in floor covering heaven! A fountain of information,…read moreAmelia knows all the things, she is a perfectionist. Her product knowledge, manufacturing relationships and representation are always on point. If you require installation, she has always been able to recommend quality crafts people who do quality work and deliver as expected. The combination of HOC + Amelia is "best in class". No need to look any further .

I did three months of research, asked a half dozen realtors and contractors and their…read morerecommendations were always House of Carpets if you want the best installation and quality. Amelia has run the store for decades while her husband Harold and son Hal have done the installations with a crew of craftsmen who truly care about every square foot of your new floor. This is not a cheep-o shop selling close-out specials installed by kids doing a sloppy job because they get paid by the job. The entire experience was flawless, even with supply chain hurdles, absolutely everything was delivered on time. Please note that they have moved recently, they are in the Safeway shopping center at the corner of McHenry and Brigsmore.