Had a water mitigation need. Jarrod Woeller was a great technician. Communication was quality, told…read moreus what to expect, and pricing was transparent.

The remediation was great. Ryan and Jarrod were awesome with the remediation. They got rid of the…read morewater and responded quickly to get started.

I used this service several times. They broke something each time…read more I talked to the manger And they could care less. They did not work with me on replacing my items, or on a discount nor did they even say they were sorry that their service broke my things. VERSy poor customer service

TERRIBLE! I paid $165 plus a $20 tip for a first time cleaning on what was to be a recurring…read moremonthly service. I was told it would take 3 hours. The maid arrived on time and started to leave after 90 minutes. I paid extra for windows and baseboards that was not done so the maid came back in and left 25 minutes later after supposedly completing this. I then did a walk through - 1/2 the windows and baseboards were not cleaned, other areas still had dust, mirrors were not cleaned. I did not think I would need to micromanage. I wish I had. So I paid $185 for 2 hours of a maid or $92.50 per hour. My house was not that dirty and for almost $100/hr, I assumed you could eat off the floor by their completion. TERRIBLE. And my name was repeatedly misspelled in their communications and on the invoice. Needless to say, I did not retain their services. RIPOFF.

The Austin Dustless Tile Removal estimate was reasonable and the crew (headed by Brian) was polite…read moreand friendly. They showed up on time, taped up plastic to protect rooms (including taping my husband in one room -ha!), removed the tile and they did a great job cleaning up! It's not 100% dustless but it's pretty close. Highly recommend!

Excellent Customer Service. They arrived on time and…read morefinished in a reasonable time. It really is a dustless removal and worth the extra.

I will start by saying overall I am very satisfied with the end result of my flooring, it looks…read morebeautiful. The installers were kind and hardworking, they completed the job in less than 2.5 days for around 1000sf. Upon completion, I noticed there was quite a bit of damage to my existing baseboards. I reached out to Billy to ask if there was anything that could be done to remedy this as I was not aware there would be such significant damage. He then attempted to gaslight me into believing that he had verbally disclosed in our estimate walk though that there would be damage caused to my existing baseboards, which is not at all what I recall. Ultimately we settled with him offering a small amount off of my remaining balance which I do appreciate.

In February 2025, I had my floors (tile, laminate, & carpet) replaced with LVP flooring, as well as…read morenew baseboards, some drywall and doorway work. These guys do great work and are the cleanest construction crew I have ever had in my homes. They were a pleasure to work with and provided great value for the price. I will definitely use them for future renovations! Thanks!

My wife and I were completely satisfied with the mitigation and "demo" work performed by Aaron and…read morehis team at ServPro Hyde Park in Austin. We discovered water leaking into our primary bathroom overnight from an upstairs bathroom. I immediately called ServPro Hyde Park. They were at our house within an hour and jumped into the mitigation. The fast action of ServPro and my quick stop of a leak, mop up and calling ServPro led to a much better outcome than we initially expected. Aaron and his team were totally professional, and courteous and communicated well with us. I would strongly recommend ServPro of Hyde Park to family, friends and neighbors. Thanks, Aaron! Gary H.

Shout out to Tim at ServePro, who managed the response to our water damage, oversaw the…read moreremediation, and worked with our insurance company to document the damage. Rich and Carlos managed the pack-out, storage and cleaning of all our stuff, and did an excellent job of bringing everything back and helping us put it where it belonged. Everyone was professional, friendly and helpful.

James and Juan were awesome. They completed the work in time and the quote was reasonable.read more

James went above and beyond for our house! We had a vacant home flood so the damage was significant…read moreand he got on site fast and took care of it in such a timely manner with clean craftsmanship. I received regular updates via pictures and detailed videos that were so helpful! We're beyond grateful for his work.

Please see my account page to view photos of our chipping floors…read more UPDATE ***I am editing my review b/c we have now lived with these floors for just over 3 years. I know, like you, I did not think they could get any worse..so so very wrong. I just lifted my couch to see that the safety gliders- you know the round things on the bottom of your couch used to protect your floors?- I now have FOUR HOLES in my floors where the gliders were. The floor has actually crumbled away completely in the exact shape of the protection gliders. It is clear and obvious that the overlay material the owner used must be incredibly cheap. We know dozens of families who all have concrete floors and not one of them has had the crumbling and chipping issues we have. Please, for your own sanity, use any other company- avoid this one at all costs. **** 1/20/2011 So a year later....we have lived with the floors for a while now. We are still having scuff issues but not as bad since we switched to a matte wax (per the owner's recommendation) as opposed to a high gloss. Still having major chipping issues, just found several more in my kitchen yesterday. The over all too dark, too reddish and splatter marks are for obvious reasons still the same so there isn't anything that can be done about that. Unfortunately, the samples he made us on 4x4 tiles were thrown away so I cannot include a picture of them for comparison. They were a medium tan color not reddish in the least. Which as you can see from the attached pictures, our floors are very RED- which we specifically asked to avoid....and they are very dark, which we specifically asked to avoid. You can also see from the attached pictures on my account page, it is pretty impossible to determine the finished color once the stain as been laid down but not yet blended. The problem with this is, the stain is already laid down so there isn't anything else you can do- you really have no idea what the end result is unless you do this as a living...which we don't. The owner responded that we lived 45 mins from town so that is why he was late every day. He would leave each day and tell us what time he would be back for the next day...our house wasn't moving overnight, not sure why he was still over an hour or more late every day. What time he arrived is pretty insignificant in the whole realm of things. Our issues are the overall color was nothing like the tan sample (and as he said, he can't really control that tho other contractors have said that is not true) and the fact that the floors are not holding up to normal wear and use. If one of my kids accidentally drops a fork it guarantees us yet another chip. It's so disappointing to pay a lot of money for floors but now have to constantly baby them.

I was a design-builder for ten years and know a thing or two about houses and construction. My wife…read moreand I had to refinish an existing concrete slab whose original coatings from when we built (2007) had failed from the get-go, getting gummy and gross and melting anything made of rubber. Concrete polishing came into its own around 2009-2010 in the Austin area, and I really liked the option because it avoids coatings. Jason came highly recommended from a larger firm I knew about that focuses on commercial floors, and Jason helped us respectfully and honestly through the whole process, start to finish. Because it was the whole first floor of our house, we moved into a nearby HomeAway rental while Jason went to work. After a busy week of hard work, Jason delivered 1200 square feet of diamond-polished concrete on a slab that had never even been designed for such treatment. It has served us well for six years now and is by far the best floor surface I've ever lived on as far as durability, ease of cleaning, and day-in, day-out good looks. It's not a fancy floor, just a super-practical one that blends into the background when supported with nice rugs and furniture. The upfront cost, while not cheap, was comparable to laying hardwood, which would not be a practical choice on our main living floor. And the smooth, matte-finish, exposed aggregate we now have ought to last indefinitely. I recommend Jason and AllStar unhesitatingly. We love our diamond-polished slab concrete floor with the exposed aggregate and gentle luster.

Our plumber from Kinsey Plumbing Services contacted A-Best for an emergency water damage removal…read moreand restoration due to a flood he caused during a cleanout in our guest bathroom, which also resulted in several adjacent rooms being affected. Although A-Best wasn't able to come out that day on such short notice, they did arrive early the next morning ready to work. With a device, they probed all over our entire home to ensure wherever there was moisture detected, would be quickly dealt with to avoid mold and deterioration. Since buying our home last November, we had new carpets installed and it was hard to watch A-Best slicing it in segments to slip these high-powered fans underneath. They assured us that when the job was complete, it will look like nothing ever happened. I was skeptical, but took their word for it. After four days, A-Best came to retrieve their fans and dehumidifiers to start the process of putting the carpets back together, but there was one area that gave them a bit of trouble. Lacking a certain tool needed, they promised to come back the next day. Ramon did such a great job finalizing the repair and also vacuumed and steam cleaned the carpet back to its former glory. They were right, I can't tell that anything ever happened. Although this entire service was comped by Kinsey Plumbing, I will not hesitate to contact A-Best for their business again. Thanks guys!

Very pleased. Jeff was on time and my carpet looks new and smells fresh. They use cinnamon in the…read morecleaning solution which makes your house smell delicious. Jeff was careful with my furnishings and walls and it was obvious takes pride in his work. I will definitely use them again.