My SunSetter Awning is JUNK!! Trim A Seal installed July 25' and since six months has passed I CANNOT get a refund!! Not sure if this " Indiana " location is the correct location of my installation team. SunSetter is putting the problem on the installation. I feel it's a design problem, the LED lights fell out of the track. Team came and fixed them and in only a few hours one of them fell out again! If you're looking for a retractable awning, look elsewhere or demand a longer warranty!! Product is JUNK! read more

Buyer beware. I had my garage floor ground and coated by this company with their coating product at great expense. The sales rep convinced me to also coat the outer lip of the garage, which is exposed to the elements. I was hesitant to do so, but he assured me the product could stand up to the elements. Wrong. The product is peeling up from the lip and the ground concrete underneath is crumbling. Customer service is just giving me the run-around. I've called them multiple times and at their request texted them pictures of the damage multiple times but never received the promised call back to schedule a repair visit/ remediation visit. This has been going on for the past year. Just messing me around and wasting my time by making me jump through a bunch of hoops for no reason. read more

Trim A Seal Of Indiana - Peeling and crumbling concrete coating. - General Contractors Near Me - Merrillville, Indiana

I had a sunsetter awning installed and purchased through Trim-A-Seal. I had worked with Patrick, Samantha, and the owner of the company. Overall I am giving them a 5 star rating because of the owner who called me back and Samantha who on her day off called me back as well. The sales process was very smooth and easy. The installation guys did a nice job and cleaned up after themselves. I would recommend them to anyone who asks. Nice people to work with and would consider them if I needed additional work done with my home. read more

In mid September of 2022, I contacted and met with a representative from Trim-A-Seal of Indiana for the purposes of epoxy for my garage floor. They quoted me a price. I later called and spoke with the representative and he lowered the price to $5100 which cover all 3 of my garage bays, and the side walls. The agreement was that the company would come the first week of October 2022 and install/apply the epoxy to my garage floor. I contacted them towards the last week of October 2022 (they had not contacted me or completed the agreed work) and asked for a refund. The owner agreed to give me a refund but for only $4700. He stated he would keep the other $400 to pay his sales person commission. I explained no work was ever completed and that I demanded a full refund. The manager refused, I told him I would dispute with my credit card company. I have yet to receive my refund. This company does not care about doing the right thing by people. Buyer beware! They did not care about reviews or BBB complaints or Attorney General Complaints. read more

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I absolutely loved working with this company. The awning we ordered looks amazing, and it works perfectly. They were informative, honest and willing to meet our needs. The installation of the awning was completed much faster than we thought (under an hour), and they did a stellar job!!! The men who came out were so kind, and they showed us everything that we needed to know. Their prices are fair and competitive. I would hands down recommend this company to anyone. You can tell that they take customer service VERY seriously, which is very important to me. Thank you so much for a doing a great job! My husband and I are EXTREMELY happy with the work! Three thumbs up! read more

Trim A Seal Of Indiana - This is a view of the new awning from the inside. - General Contractors Near Me - Merrillville, Indiana

Great company, great employees, did the work as promised in a timely fashion and answered all my questions without delay.

Our garage floor was epoxy and it turned out great!

We had Trim-a-Seal do our garage floor. Thomas and Peter did an excellent job. They kept us up on what they were doing as we have exotic birds. The floor looks great and our neighbors think it looks great. read more

Best group of people I have ever had the pleasure of dealing with. From the receptionist to the sales person to the technicians. They were all extremely professional and made sure we were satisfied with all of their services. Highly recommend this company for all of your needs!! read more

RACIST! they called me to canceled my schedule appointment & said they're not participating in the grant program I wanted to use. The lady over the grant applications called Trim a Seal & they told her they ARE participating in the program. I live in Gary. read more

I would not use this company nor recommend. Customer services does not follow up on calls. Here a example contact on July 6 2020 message taken that Awing needed to be adjusted . No return call recalled on July 8 informed by Samantha that I had just called on Monday. Informed that installer not in my area then stated that installer make they own scheduled. States she could put me on the scheduled for two weeks Requested some one return my call no return calls. This was the same situation in checking for the installation . Still waiting Do not let this company take your money Carol read more

I was calling last minute to get a quote on a window for a house i was selling the next day. They were able to send a guy out and do an assessment on the windows and a quote at 8am the next morning and a quote by 9:30am. This allowed me to close the deal on the house. These guys have come through for me several times now and are very professional. They definitely live up to their reputation in the area. The work they do it top notch. read more

I had sliding vinyl windows put in last fall and I have been very satisfied with them. Before I had bad drafting from my windows, but I haven't noticed anything since. The new windows also helped with my heating bill, so yes I'm very satisfied. I thought their quote was reasonable and they were willing to come out for installation. The installation itself wasn't too much of a hassle for me. I was also told that they would come back to fix or 'fine-tune' the window if anything wasn't right, but there were no problems. read more

Holland, Darrell and Tom from Trim-A-Seal came to install our SunSetter Awning system on Friday May 31, 2019. They were very professional and installed the SunSetter Awning system. They took roughly two hours from start to finish just as they had promised and left the place very clean after they were done. Holland explained the remote control and its functions in great detail. We have nothing but great compliments to give the team that came to install our SunSetter Awning system. Thanks guys. Bipin & Vrinda read more

Richard and Adam installed our 20ft Awning today. They were very professional, spent extra time with me explaining the remote, and helped me realize that I have an outlet that needs to be changed. I wouldn't have known that if it weren't for them because I have a few outlets outside and only use 1 of them. They cleaned up the garbage and disposed of it. Very friendly. Communication with Trim-A-Seal was great! No issues what so ever. I plan on calling upon them in the future for other projects I need to get completed. read more

Our new awning installers, Holland and Darrell did an exceptional job. They were prompt, professional, and thoroughly explained the operation. They are a top notch team. read more

Just had a Sunsetter awning installed by Trim-A-Seal. The installers were Adam and Richard. I was very pleased with the whole install. The guys were friendly and knowledgeable. The job was completed in an hour with the rooftop installation. It looks great!! Can't wait to start enjoying my new shady deck. read more

We had our Sunsetter awning installed by two very polite and professional guys, Holland and Darrell...previous installers were having difficulty deciding how to install the awning...these two men arrived, installed and cleaned up in a timely manner.... As of now, we love our new addition to our home... Terry C. read more

Rodney and Doug were very professional and did an excellent job installing my front door and window. The salesman Drew was pleasant and informative at the initial visit but failed to follow thorough with what was discussed. The contract was signed on July 9th and indicated a six to eight week delivery. The installation took place October 22 well beyond the contract date. Also the frame of the window was installed with a defect and the security door was not the correct color and did not have the pet friendly screen as discussed. Drew stated that the door could not be removed because they would have to pay the installer again. The manager has not returned my call therefore, I have rectified the situation by going to a different company. Trim-a-Seal just lost installing the windows for my home. I would not recommend them to anyone. read more

We had our gutter helmet installed in December. We are having a problem with one of our gutters draining and we can't get a simple phone call back about when they are coming to fix the issue. I've called 3 times and they give me some ridiculius reason as to why they can't schedule a service call. I wouldn't recommend this company to anyone. read more

Awesome company I just got my Sunsetter awning installed by them they are the preferred dealer in the Midwest after talking directly to sunsetter corporate. There reviews are great and I couldn't be happier with my awning best outside investment I have ever made. Sales rep Ryan was super nice answered all my questions and explained the process really well. Would definitely recommend to family and friends read more

Great awning! Love it...beautifully fits the design of our house. Love the motorized remote...makes it so easy to let it down to block the sun from beating in our windows. Keeps our room cool. Totally will recommend it to my friends! read more

Worse experience of our life when it comes to home repair. The first person, Ryan who came out did not know what he was doing. In fact, our home repair was screwed up because of what he did. The caulking is awful. It looks like a kid did it. We've been trying since January to get to replaced, it is now July. They were suppose to come out this past Friday but it was raining. I understand that. But I have received no calls to reschedule and now they are no longer returning my calls. I encourage anyone out there thinking of home repair, please do not call them. Once they have your money, your're screwed. I am also posting on Angie's List to caution people on this business. Terrible terrible service and work. read more

Holland and Darrell just completed my sunsetter install. They were prompt and professional. Trim a seal was great throughout the whole process. read more

Adam and Richard from Trim A Seal installed a Sunsetter awning on my home and they were polite, professional and cordial. They explained the process, got right to work, walked me through the awning's functionality, and left my yard neat and tidy. Very good service. read more

Adam and Richard did a great job on my Sun Setter installation. I could tell the difference in weather condition as soon as I walked out onto my porch. Think I am going to love this new addition to my home. read more

I had them install new Sunrise windows for me last month. My sales rep Mike was friendly and did a great job helping us decide what we needed. The price was as presented and installation was done quickly. The guys even cleaned up before they left. Good service. Would use again in the future. read more

During the month of November and beginning of December 2015, Trim a Seal worked on re-siding the house we rent in Michigan City. Upon completion we noticed that they did not re install our shutters like they said they would, and they did not re-install our hose holder that was attached to the house. The shutters will be very difficult for us to put up again and very inconvenient for us as well. On top of that, not only did they leave cigarette butts all over our yard that our children play in, but they also left a huge blue tarp laying in the yard that has a very large pile of all their scraps and garbage from during their job here. The tarp is so full of junk that even three full sized men could not move it. And even if they did move it, we do not have a dumpster to put it into and it would fill up our city garbage canister and leave us with nowhere to put our trash from in the house. Last but certainly not least is the fact that we have two little girls ages 5 and 8 who repeatedly had a difficult time getting in the house after being dropped off by the school bus. The Trim a Seal workers would leave big peices of their equipment and of the supplies they need for re-siding the house right in the middle of our front porch. Blocking my children, myself , and my guests access to inside the house. In my opinion all these things i have listed are quite unprofessional and certainly an inconvenience to everyone. In the end, yes, I will admit that the siding on the house does look very nice. But the experience we had with the workers being inconsiderate and also not finishing the job as they promised they would is what is making me write this review. Which has also been sent to the Better Buisness Bureau. Hopefully someone in higher authority with this company will come forward and help resolve these issues. read more