My kids have been going here since they were one. That is a long time. Ms. Carmen is my favorite…read morehygienist. She has been with LWSS & this practice for many years. I feel that the staff is family & I've never had a problem there. There can be some ghetto parents there at times with rowdy, disobedient kids, so be prepared. I don't have a lot of patience for that, so just know they have other locations if you prefer. I love the office!

I called this venue in May 2024 for a cleaning appointment and was given a date in November 2024. 7…read moremonths from the day I called which was fine. I asked if they accept my insurance and they said yes. Yet 1 day before my appointment, they called to inform me that somehow they don't accept my insurance! and therefore was canceling my appointment. I called my insurance to confirm and they said this dental office was supposed to accept my insurance and when they tried calling them, there was no response. They are so unprofessional and I guess it's a blessing in disguise that I didn't go here because who knows what kind of treatment I would get.

This company on general has taking care of my kids for nearly A decade at least…read more They are always kind and have never recommended unnecessary procedures as other kid's dentist have in the past They don't have toys in the lobby but each location has a fish tank and tv with cartoons so the kids have always been entertained enough while we wait. I like seeing the different paintings at each location this one has classical art the one down the street has puppy's I think The dentist here are always very helpful and friendly they make sure I'm Aware of all that is going on and my kids have never complained the receptionist also goes out of their way to book all of my kids together which makes my life easier A very good dentist

If you want to pay twice as much as any other dentistry office, its a great place to go. Make sure…read morethey use the right code and that it is covered, they will not change the code, even if they are wrong. Terrible experience.

My special needs child has been to three other special needs dentistries in Norfolk, (kool smiles,…read moreLLWS and Soft Palate) over the past several years but none even came close to the level of professionalism at this particular dentistry. The staff at Eastern Virginia Pediatric Dentistry is very experienced with children with special needs; they are comfortable with the noisy, fidgety, antsy ones and even the baby sharks. Dr Morgan and her staff have been overseeing my child's dental care for the past two years. The environment is so positive. All the staff I've encountered have been so friendly and encouraging, even those who haven't even attended to my child. Today we saw Luis for the first time. He made sure my son was comfortable and took his time, although we had arrived pretty late. (Sorry) Luis is bilingual and has good energy, this visit felt like visiting an old friend. He went over and above to move my heavy child back into his stoller when we were finished. I highly recommend. Dr Morgan is so pleasant and down to earth. She is qualified to do oral surgeries at CHKD if necessary. (We had a great experience with her at CHKD, a couple of years ago.) Usually, at most dentistries we have been to, the dentist rushes in for a moment and zips back out before you can blink, but not Dr Morgan. She attentively entertains your questions and gives honest feedback without staring at the clock. We continue to look forward to the next visit with her. I tell the staff every visit, I wish they accepted adults as patients because they are so good with kids. Even if we were to move further away, going to this dentistry would be worth the traveling distance. It's such a treasure to have found this place. (These are my honest opinions and there is no compensation for this review)

Great office, very welcoming. Dr. Sachs was amazing. Would recommend and will definitely continue…read morecare here.

You can tell this place was intended to serve kids! I've never heard my 6 year old say "I dont want…read moreto go home yet!" at a dentist office. The team was patient and informative all the way through, one of our first comfortable experiences at a dental office.

After many years of being a patient at the Konikoff dental office on Brambleton Ave I had a…read moredisappointing experience today, 6/17/26. I left feeling frustrated with the level of communication/service I received from Kristine Barrett, DMD. Maybe that's due to the high turnover they have at this location. I had a maintenance visit on 6/15/26 for which I had some x-rays and cleaning. After the cleaning I felt like my tooth wasn't smooth. I thought it was just part of the cleaning, and it would resolve itself. I called the office the next day and was given an appointment for today 6/17/26. When Kristine entered the room, one of the newer dentists at this location, there's only one, I mentioned to her my tooth was not chipped when I was in the office on Monday. She looked in my mouth to see the chip. She explained that if she did the filling it might not keep and I would have to get it done again. I told her that's fine and I have always been told it may chip again. I also told her I should not have to pay for it because it wasn't chipped when I arrived on Monday but was chipped when I left the appointment. Kristine said she would have to check with the office manager. I told Kristine that a few years ago one of the dentists did a crown and then when he left the other dentist said he didn't do it right and I need to get it fixed and my portion would be over $600. I didn't get it done. Well, the manager said Kristine didn't feel comfortable with doing the filling. I said, 'does she not do fillings?". Kristine didn't share with me that she felt uncomfortable performing the filing. I feel she didn't want to do my filing because I said the other dentist messed me up in the past. He is no longer there. Again, why is there such turnaround in this practice. There is a lack of customer service by Kristine. Every other dentist I've had experience with at tis location has been great along with the staff. I felt the decision was not communicated clearly or respectfully by Kristine, and I left without the treatment I expected. After many years as a patient, this experience was very disappointing. Not to mention the high provider turnover. Every time there's a new dentist. Be careful when selecting a dentist at the Konikoff Brambleton Ave location.

While in the lobby filling out my new patient paperwork, I had received a call from my wife. the…read morevolume of my voice may have be louder than usual, I was trying my best to whisper and instead of the office manager asking me to speak more quietly or to step out to proceed with my call, she says "We are asking everyone to turn cell phone off, due to us having confidential information out." which wasn't true because the guy in the lobby had his phone out the whole entire time. She could have just ask me politely to lower my voice or to step out. Lead with honesty, don't create rules that are not there. to ask me to shut my phone off, was distasteful

Came in to get an x-ray done on my teeth and have a cavity that needs to be taken care of they then…read moredon't have any appointments till 5 months from the date just to come in on the day of the appointment to be told the hygienist for the procedure isn't in on that day when the office themselves were the one who gave the date for the appointment shits a joke if I can rate it zero stars I would

Margarita did an amazing job with my son's root canal. He was nervous before starting and she made…read morehim very comfortable. He said it was a great experience. The office was clean and very welcoming. Amazing customer service staff.