It truly pains me to write this review but I do it with the sincere hope that the owners will use…read morethis feedback to improve their service in all areas. I was in town to help a family member complete the arrangements for her mother's funeral. Staff was told multiple times that we had not planned a funeral sevice before. But, from the 1st meeting that I attended I got an uneasy feeling about the level of service she'd receive. There is no continuity of care with staff. Too many different people to deal with when you're grief stricken. This resulted in fractured or downright miscommunication. Timelines were unclear adding to stress. Questions we had were often meant with blank stares. I could write a book about everything that went wrong or was mishandled but don'thave that kind of time. Suffice it to say, this business needs to level up their front-office professionalism and processes. They need to understand that families are grieving and at their weakest point. And, just because someone has attended funerals that doesn't mean they know the ins and outs of planning. This is THEIR business. It should run like a well-oiled machine. Now for the positive. Although the obituary needed a lot of re-work over 2 days the printer (who we had to insist on speaking wirh directly) was easy to work with and went above and beyond to get it right once she understood what was needed. She is the reason I'm adding a star. Otherwise it would be 1 star.

My mother's funeral was at Calahan Funeral Home and it was a disaster. They stained the back panel…read moreof the coffin and did not say anything. We discovered the stain and they refused to pay the expedited shipping fee because they said it was too much. The services was the next morning and they gave me their word they could replicate the design on it. I found out the day of the services they did not put the correct design on the back panel. I was devastated! The obituary was terrible. It looked unprofessional and we followed exact guidelines to get it done on time. I spent days working with the printer to get the obituary the way we wanted it. We missed the first hour to see my mom dealing with the printer. They were unorganized and we spent all of our time trying to get things done rather than grieving for my mom. I would not recommend Calahan Fineral Home. I am still devastated at what we went through dealing with them.

This family offers compassionate funeral services to families experiencing grief from the loss of a…read moreloved one. They are experienced, professional and reasonable. I was so glad my dear friend's family chose Leak!

April 2026 even after loosing my son ,A R Leaks on 78th and Cottage Grove , Chicago, made it the…read moreworst experience for me of 73 years on earth along with our family's pain and frustration. They lied ,gave us false information concerning government sponsored crime victim's funds, made false promises, price gouged , missed and re-scheduled appointments on short notice while out right playing on our grief and lack of experience. Every time we complained about one of the funeral directors ,they'd give us another director who would reassure us only to repeat this vicious, insensitive and blood-thirsty cycle all over again . And when we thought it couldn't get any worse, after arranging a viewing of the body for the night before the funeral and after billing us almost $10,000.00, they refused us the viewing and ended up sticking us in the smallest chapel they could have possibly found. These people/merchants have no compassion!

AA Rayner funeral home provides tremendous services for families in their times of grief. The…read morequality of the work and cleanliness of the facilities is second to none.

Went for a funeral the free parking is limited so arrive early. Spacious room, for three service…read more Space between the pews are small for the center chapel. Don't know the cost.

We were on 1st Ave this morning along w the longest funeral procession I've ever seen. No police…read moredirecting traffic ?! It was chaos !! Took us hours to get to our destination cuz of bad planning by this funeral home!! Pls get it together Wolniak, get police out there to direct traffic when you have such a long procession!!!

I know, again here I go how morbid. But I live a few doors down the block from here, and of course…read morehaving many senior neighbors, I get to see the funeral home on an all the time basis. The staff here are wonderful people and they are always accommodating for even the person who is confused by the process. My neighbor waked his mom here and I saw first hand how well they were treated and how very professional they do treat everyone. Its still a bit of a 70's feel but nonetheless, what they lack in look (although it is tastefully done and very clean) they make up for in service. And I can appreciate how they can make a person who has died still look alive. (I once did make up for the dead so I can spot the ones who care) and they do so care here on how a person looks. My advice is though, always take them several photos of your loved one and if possible of different angles, this helps in the process of tonality and actual realness.

Gatlin is a bit "extra" in my humble opinion and I'd recommend AA Rayner & AR Leak for funeral…read moreservices. Their funeral directors are friendly enough and the quality of the services and presentation/preparation is acceptable but it just isn't as professional in its presentation as others.

When we arrived, the first "sorry for your loss" came with no eye contact and sounded like a bored,…read morerehearsed script -- and that set the tone for everything that followed. It became clear very quickly that this funeral home is focused on money and volume, not compassion or care. Our service was rushed from start to finish. We were repeatedly interrupted with unrelated parking announcements. In the middle of my mother's honoring song -- a moment that mattered deeply to us -- the staff told us to turn the volume down so they could make yet another announcement. Although we arrived on time, they still cut our service short just to move on to the next one. Her slideshow wasn't even properly set up. Only one screen was turned on, leaving half the room unable to see her photos and memories. That level of carelessness during a final tribute is unacceptable. There were no tissues for mourners, no direction or support from staff, and no sense of leadership to help guide us through such an important moment. The entire experience felt cold, rushed, and transactional. To make things worse, they removed one of her songs from the obituary without explanation or permission. That was a personal detail we carefully chose to honor her life -- and they simply erased it. For a service that cost nearly $10,000, we expected respect, professionalism, and a facility that reflects dignity. Instead, the aesthetics are dated, uninviting, and in need of serious investment. The staff appears untrained, overwhelmed, and more focused on packing in back-to-back services than honoring the people entrusted to them. My family has used this funeral home for years, but after this experience, that ends with me. My mother deserved better, and families deserve to know what they're walking into. I hope people start paying attention and choose a place that truly cares instead of one that treats grief like a business transaction.

The service was unacceptable. I had a memorial service for my husband and everything went wrong. It…read morestarted with the facility being extremely dated and room was not prepared when I got there and they sat my husbands remains were placed on an old poker table throughout the service. The bathroom was filthy before, during and after the service. The printing service literally charged me to send the obituaries to another​ printer, and thw obituaries were done very poorly. I would not recommend taylor funeral homes to anyone. What they have done a hoorible job. I would not recommend Taylor Funeral Home to anyone.

I see these reviews and am totally shocked by the one star and horrible remarks. Our family has…read moreused Taylor since 1985 with my Grandma. Next there was my uncle in 1998, and my sister in 2010. Now my dear Mother has relocated to heaven and we are using Taylor to prepare Mama, as the services will be at her church. So we met with a truly wonderful and helpful gentleman - Mr. James Sandifer. He was amazingly compassionate and helpful. He walked us through the process, gave advice, communicated with us constantly, and was simply our guide and support through the process. We then spoke with Mr. Allen, who also was extremely kind and compassionate. His role is to oversee the funeral cars. He was very kind and empathetic - truly caring. Then Mr. Townsend, who prepared my Mom. He called yesterday to offer condolences, and to let me know that he finished preparing my Mom earlier than planned. He then told me that she's beautiful. When we arrived today to see my Mom, both Mr. Sandifer and Mr. Townsend were with us and offered tremendous support and compassion. My Mom looks angelic ... perfect. The casket Mr. Sandifer helped us select is perfection - very feminine and ladylike - like Mama. The job they did was in excellence, and they made us feel really special and they cared for my Mom with extra kindness. Thank you all so much ... so very much. You have been there for our family consistently over the years, and you've always done a job that is above and beyond. Thank you so very much ... you have no idea how much we appreciate you! God bless you all ... as long as you're there, you are and will be the choice for our family. Thank you over and again! Tracey Marshall

This is probably the best funeral I've ever visited. My aunt and cousin had their funerals there…read moreand they were both services for royalty. The way they conduct the services are so elegant and personal. They decorate so beautifully it's like stepping into heaven with your loved one. I highly recommend Golden Gate to anyone looking for a fantastic affordable ceremony.

The GoldenGate Team is phenomenal, Person by person their greetings were warm and caring. The…read moreprofessionalism was on point and expressed with simplicity. They did an excellent job with my brother remains, He looked "alive" The Presentation was so heartfelt and the closing, even the more. Weeks after the Homegoing, they are still reaching out to me with well wishes. When I say they are awesome believe me, They are... Thank you so much Mrs.Crystal, you lead an awesome team.

My mother-in-law departed in late November, 2024. When planning for her burial I informed the…read morefamily that we should use MHC. What a great selection! We met with Annie Hunger who was nice, pleasant, friendly. She took her time to explain all of our options. Annie is not 1 to rush with u. She takes her time and makes sure u understand everything. Thank u Annie 4 being so compassionate during this ordeal.

Excellent and efficient service!!! Customer service and satisfaction was her number one priority…read more I would recommend her service to any inquiry. I know if I have a problem, I can call on Jill. I say thank you!

I have been walking through Oak Woods Cemetery for many years, and the new folks in charge are…read moremaking this cemetery beautiful again. The area is cleaner, improved landscaping, everything looks so much better. It's a beautiful and historic cemetery.

I left a one star review 24 days ago. Management did reach out to me and invited me to leave my…read moreinformation with Ms. Erica D. I have left several messages for her in the past For some reason, I thought this time would be different since Management got involved, but I see that it is not. My mother had a message for (Ms.Erica D.) This message, I believe, would work out the problem that my family is having with Oakwoods but no one will call me back to get the message. Never mind posting! Try picking up the phone and calling 312-480-8804. Everybody is not well versed in technology. Patricia Alexander

A bit antiquated. So I came in for my friends father who had passed away. I go to wakes all the…read moretime because when friends need me, I have to pay respects. This funeral home is nice but very simple as far as decoration. It seems like they got stuck in a time warp from the 70's. With its paneled walls and carpeting. Although still a bit dark for my taste. They do have lamps all around, but I think that makes it seem older. Most of the wakes I have come to here are from the neighborhood. Older Polish families, but with the influx of Latinos, times are a changing. I like the fact that although parking lot is small, its still can hold at least 30 cars which of course is not bad. The service was simple, they put snacks in the kitchen (which also is a bit on the older side), and well what else can I say. Would I have my own family for a service here? Ehhh, probably not, but it is simple and I am sure inexpensive. I asked my friend (yes we have a pretty good relationship that I can ask), if her family spent a lot here. She stated the reason they had it at this particular home is because their prices are compatible. But there you go.

My uncle was in hospice and asked my sister to start planning his funeral services. He didn't have…read moreany children and my sister and I stepped in to help. We were very close to him and this was very emotional and difficult to do. We had never had to plan services and didn't know where to begin. We visited a few other locations in the area and were greeted in a very "business" manner. Although we were trying to fulfill our uncles wishes by planning ahead, some of the nearby funeral homes refused to discuss options in detail or show us caskets because he had not passed away yet. Despite my sister having legal documents to prove she was his power of attorney, one gentleman in particular told us that one of my uncles siblings had to be present to make arrangements as that was his next of kin. We left the location feeling very disrespected and disappointed. Im glad we left because upon entering Modell we were greeted by Mari. Our experience from that moment on was one we will never forget. She was very helpful, compassionate and patient. She took her time to show us around, answered our questions and never once did she question our intentions. She allowed us to pick out every detail without asking us for a dime. We then met Gloria and we felt right at home. My uncle ended up passing away later that week and we were glad were able to plan ahead. I can't imagine making arrangements during those difficult times. All in all I have much respect for this place and all of its staff. My uncles services were perfect and Gloria did such an amazing job with his makeup. Modell is family owned and we were treated like family from the moment we walked in, to when they picked up his body at the hospital, to the moment he was laid to rest. Im thankful for their team and I highly recommend their services.