I've been looking for a new nail salon that does a careful job and my first experience was great…read more The pedicure was immaculate and so was the acrylic full set. Extreme attention to detail -- no steps skipped. The salon itself is pristine-- no dust, all clean and cared for. Very impressed. Update: don't get brows done here though.

Nail beds badly damaged by technician taking off just gel nail polish. Will never come back.read more

My feet love Nails by Michele, and they want me to tell the world! Y'all, when I say I had the best…read moredarn pedicure of MY LIFE, I am not exaggerating. I am so excited to have found this jewel of a nail salon in Winston-Salem. Add to the fact that this is a woman owned, minority owned business that has clientele of all kinds, and it is a winner for me! Michele Callender is a trained cosmetologist, and has an eye for detail and design. Looking around her shop, one will notice that she has style and definitely cares about what her customers experience. Her shop is very clean, and COVID-19 protocols are strictly adhered to. Michele is meticulous with everything she does, from the time you walk into her shop, until the time you leave. After checking in via the Vagaro app, I was greeted at the door by Michele and escorted to her intimate and modern salon. It is perfect for a one-on-one private session of pampering. After making sure that I washed my hands per COVID regulations, Michele created a nice foot bath, and got to work. I loved how gentle and soothing the entire experience was. Music played in the background, we chatted as if we had known each other for years, and all the while, she was give my feet the ultimate attention. The end result was baby soft skin and perfectly polished toes. I have already referred my mother, both my sisters, and two nieces. My mom and a sister have already been to her once and love her as well. If you know what I know, you will download the Vagaro app, look for Nails By Michelle (the spelling is different on the app), and book your appointment ASAP too. When you go, tell her Kindra sent you.

Personable customer service where you get to enjoy your time with your technician is highly…read moredesired, especially during the pandemic. Michele provided quality service without using all of the harsh tools or chemicals.

Check in on a white tablet. Staff is super friendly and attentive. There's no pressure to upsell so…read morethat's nice. I came in for a standard pedicure and everything was wonderful. Plenty of parking in shared lot. The area is clean and it's relatively quiet. I can hear music but it's not too loud. Not a lot of talking happening inside either so it's pleasant. Renee did an excellent job for me. I asked her to pick me out a nice shade of red and she found a gorgeous new shade. I ended up getting a gel polish and the paraffin. Why not. It was worth it and I'll be back

I love coming here e to get my nails done. They are always so welcoming even when I come in with…read moreless than an hour to close. I am always offered something to drink while I am there in good conversation! The shop is so girly, so cute and makes you feel good just being there. Will definitely be going back!

I received a mediocre pedicure by a young man who barely spoke. I will not be back. And beware if…read moreyou are using a gift certificate. They will give no grace if it states expired...even if only 10 days. I am in a service business and would always honor it if only to retain goodwill in the community. This was bad business.

I needed a mani and pedi before I went to the beach so I decided to stop in. I used to go to this…read moresalon a few years ago and always had a pleasant experience. I arrived on a Monday morning about 10:15. I was immediately taken to a pedicure chair. I didn't recognize the lady that was providing my service. She barely spoke a word to me. No good morning, is your water too hot, would you like a bottle of water, she was on her phone for 95% of my service. The pedicure was good, I only wanted the basic as I was running short on time. After my pedicure she brought over a water bowl for my nails. I'm thinking to myself are we not moving to a nail station??? No! She proceeded to do my manicure at the pedicure chair. I became VERY annoyed and felt it would be better for all if I stayed quiet. This was so uncomfortable as I have back issues and instead of her walking from one side to the other, I'm having to twist. I noticed my polish chipping and flaking off the next day!!! WTH! I don't know if it's the products or what but I have never had that happen before. I may or my not return to this salon, I definitely would not let that particular lady service me again. I should have simply taken my nail polish with me on vacation and did my own nails!

Tina does such a fantastic job on every service she offers. My pedis always last at least 4 weeks…read more Her prices are very fair. She recently got new pedicure chairs that are so awesome!!

The salon was clean and welcoming. Vee did my nails and feet and was very meticulous! I like how…read moreshe paid attention to what my needs were. It's been a few months since I was serviced. She was friendly to talk to as well. My mom and sister came along as well and had a good experience!

Wonderful work. Always friendly. Tracy, you're the best I never go anywhere else for a pedicureread more

Absolute 5-star experience. The 90-minute session was exactly what I needed. Great atmosphere and a…read moretruly customized massage that targeted all my aches and pains. I'll definitely be back!

Had an hour massage with Jeannie today (i hope i am spelling her name correctly) and it was truly…read moreone of, if not THE best, massages i have ever gotten. I will highly highly recommend her to anyone in the area that is looking for a massage therapist. She was extremely thorough and tailored the pressure to my preference. She also educated me on how to help myself at home.

Me and my best friend went in today to get our spooky nails and Tyler did such an amazing job! We…read moreare both so in love with how they came out!

Paid $65 for my daughters nails for her birthday. When she came out her nails were awful…read more Went back the next day and asked for them to be cut down like she asked the lady and also for them to fix the uneven places on her nails. He said no because he had paying customers there. I had to spend time myself to cut them down. The chrome was already coming off 2 days later. So disappointed because I had been going there for over a year and NEVER once complained. The first time I did he argued with me. Horrible customer service.