i am currently a tenant in one of the tripalink properties in usc area in los angeles. i am young professional, after touring couple of places with tripalink leasing agent, i rented one of the rooms. i had specifically asked who the housemates are on which the leasing agent , Erin 213-397-233x said there are either usc students or young professionals but turns out there are 2 old creepy men in the apartment renting 2 rooms. one of them has made unwanted advances towards me after turning him down he threatened me, verbally abused me, 'cops wont be able to do anything in this'. i shared all of this with property mmanager and the same leasing agent, they offered me a room in the same building in different apartment whcih is much smaller for the same price, i turned it down i asked for same size room if i am paying a certain price. today, turns out there are 2 cameras in common areas. i have called 911, they are sending in help to discuss the dispute. but the property manager has ghosted me since i moved in (45 days ago). one of the guy says, he is an ex-cop , when in reality both the men are typical bums who sit & smoke weed all day , get prostitutes on weekends and cause alot of noise. leasing agent erin & propoerty manager sherry huang are useless. do not move in unless you get written proof of who the housemates are. read more

Beware of this company. We have informed Tripalink of SEVERAL instances of personal belongings being stolen from the premise by the cleaning company they employ (including laptops, printers, laundry detergent etc), and Tripalink fails to take action to prevent further theft. Yet the company continues to charge a monthly cleaning fee RETROACTIVELY. (See attached charges), would not recommend leasing with this company. Also be aware that walls are extremely thin and not sound proof, and restroom amenities fall off easily. As a general tip, learn the procedures in Small Claims Court, you will need it. read more

Tripalink - Property Management Near Me - Los Angeles, California

Still no word on anything from anyone. I wish I didn't even need to put 1 star because at this point it's bullshit. I was approved & rental states that it has been PAID. Tripalink still claims they have nothing and are still holding onto my security deposit. Starting to think they are just holding onto my money that's owed to me. Shady ass company. read more

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I moved into a brand new apartment, and 6 months into my lease, a water heater broke and flooded my unit. A month later, I am still in temporary housing, away from my things. TripaLink has been terribly unresponsive throughout this process. Staff in management/leasing office are not only completely unreliable and seem to take joy in lying to their tenants, they are incredibly rude - that is, if you are able to get in touch with them. As a tenant, they are nearly impossible to get ahold of, but I guarantee if you call them regarding a new lease, they will get back to you right away. Also, ignore all the 5 star reviews - they bribe residents to write a good review with a promise to put them in a lottery for Amazon gift cards. read more

Phillip, the maintenance worker, was so polite and helpful. He came ready with all the tool and fixed the exhaust pipe of my AC real quick. Also helped to fix the smoke alarm and the lock which I didn't post a request because they just happened this morning. read more

I wish I could give negative stars. I moved in about a month ago and have been regretting it since. The apartments are nice, but the company that owns them is the worst. They mishandle situations and don't take accountability for anything. Avoid renting with them if you can. read more

Terrible company, terrible customer service, only thinking about making money, not professional, hiding information and trying to deceive customers. The pictures on the website are not real; The house has a strong odor; The hot water was broken when we moved into the house and it took them more than 20 days to fix it (we suffered cold water in January); Sometimes they don't even reply when we report a problem. The house does not have ac, which is listed on the facility list on the website and they promised to have when leasing. Every time we ask about the ac they say they will install it, but it is already more than four months since we moved in and we still don't have an ac. They gave us the wrong code of our room when we first moved in and it took them more than an hour to find the right code so that we could get in. During this process they asked us to try 4 different codes and the whole thing was a total mess. We found people smoke marijuana near the house or probably it is someone else who also rents their property. But they did not do anything to protect our health. They said the utility fee will be about 100 dollars when leasing, but not until four months after we moved in did we know there is extra cleaning fee, which they had never told us before. (We had asked about extra fee several times when leasing but they didn't tell us). Also, just a small 3 room unit gets a stunning utility bill of around 1000 dollars per month. They didn't tell us about that until the fourth month and all of a sudden they asked us to pay for it. They gave us a contract of more than 100 pages when leasing and tried to hide information when communicating. They didn't give a proper explanation for the contract and now they are trying to get money from us using their contract. We will never ever rent their property again. read more

Terrible management, my housemates got their doors tampered with and broken into, the cleaning services never come despite the contract saying it's a weekly service. read more

*Updated review after moving out* TLDR; they WILL scam you on the return of your deposit. Don't live in a Tripalink building. I'm not even going to respond to Sophia's reply about their employees writing fake good reviews- you can tell by her choice of words that she was lying lol. Anyways, still don't recommend living here. When we moved out, we did a (single) move-out walk-through with the property manager, Alexis, at their Harper building at 800 S Harvard. I emphasize single because you're actually supposed to do two walk-throughs so you have the chance to fix any damages IF THERE ARE ANY. When doing our walkthrough with Alexis, all we were told was to cover up some holes from thumbtacks/screws on the wall because they would charge us for it (although this can be considered normal wear and tear, which management companies are not allowed to charge you for). We fixed the holes- filled them with spackle, sanded, and painted over them. She then told us that Tripalink AUTOMATICALLY deducts from your deposit/charges you both cleaning and painting fees, EVEN IF YOU CLEAN THE APARTMENT YOURSELF (as clean as it was when you moved in). So even if you leave the apartment in the same condition as when you moved in, YOU STILL WON'T RECEIVE YOUR FULL DEPOSIT BACK. Our walk-through was on the final day of our lease (as this was the only time that worked for Alexis apparently) so we did as we were told so we can close everything out without delay. With how quickly this all happened, we honestly did not have time to check/research our tenant rights because we didn't think we'd be screwed over this hard (I know, that was my bad putting any sort of trust in this company). When we questioned Alexis about the charges to our deposit after the fact is where it becomes funny. Long story short, we contacted an attorney to ask about the charges from Tripalink and he basically told us that, ***in the state of California, the charges were BS and that we should dispute them and demand a return of our full deposit, otherwise we can take the issue to small claims court.*** When we brought this to Alexis's attention, her responses became so VERY slow, she wouldn't answer/respond in full, until she told us that "Legally we are allowed to charge 33% of what we paid to the painting company back to the tenants." This, of course, was also BS and when we asked for proof of that law SHE SENT US A BLOG POST LMAO. Mind you at this point we've already mentioned to her that ALL move-out paperwork indicated that the apartment was left in "Good Condition," her inspection form does not state or even mention the 33% painting fee, and we sent her a link to the CA Legislative Information (Code CIV, Section 1950.5) that tells her what we can be charged for since she and Tripalink clearly are just hoping you don't know your rights. It has now been a little over a month since we last contacted Alexis without a response, of course. At this point, it's very obvious that Tripalink just hopes tenants don't know their rights, and they are prolonging the situation in hopes we will become too tired to take any action and just let it go. So, don't live in a Tripalink building- they use cheap materials in their buildings anyways and it's definitely not worth the rent they charge you- unless you like fake "luxury," you enjoy hearing ALL the noise from your neighbors, and people breaking into the building and attacking residents (even with security guards on duty). Looking forward to Sophia's response :) read more

If I could give them negative stars I would! They make the apartments seem as if it is a great situation and lie to you and tell you they will be "there" and be helpful and it is just all LIES! We had no gas in the apartment for 3 weeks! There was a port-a-potty left on the front lawn for 2 weeks after move in! The apartments were not clean upon move-in. For 3 weeks we had no trash receptacle and the trash outside built up and the smell was horrendous. They were not at all ready for tenants but they moved everyone in anyway under terrible conditions. Multiple break-ins, roaches, nonexistent assistance.... THEY DONT CARE THEY ARE AWFUL!! SLUMLORDS!!! read more

The worst living experience! Tripalink claims to clean common areas (stated in our lease agreement and advertised by the leasing agents). I wish we would have read reviews before moving in. There is no early termination so we had to complete the entire lease term. There is trash everywhere at all times. The house smells so bad because of the lack of cleaning from house mates and tripalink. The walls are paper thin so you can hear your house mates in the bathroom, etc. I understand that sharing common spaces is never going to be perfect but the conditions in which these spaces are kept is so gross. The only time the house was ever clean was during move in. Look at leasing elsewhere and avoid this headache read more

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They haved repeatedly refused to provide a Parking Permit and today towed my vehicle resulting in $540 in damages. They also are refusing to honor the VIP Guarantee included with lease renewal. read more

Avoid at all cost. Management SUCKS in every single ways and they do not know what they are doing. Ignores their residents, never takes care of the amenities, elevators and garage are always broken. Just go somewhere else with this money value. read more

I rented a USC Tripalink apartment for two years and it was filled with constant headaches and problems. Two of our four rooms had constant leaking where we would regularly wake up with pools of water on our floors. This issue was "fixed" multiple times with the leak returning after the next rainfall each time. In addition to the issues living there we have now been waiting for our security deposit to be returned for over 3 months. First claiming that the money was delayed due to how busy they were before then switching to saying that the money was mailed to the address we moved out of. We have now recieved a check that can not be cleared due to insufiencent funds. I am unsure if tripalink is a group of slum lords looking to pray on students or just cmpletely inept. Either way save yourself the headache and find someone else. read more

The shittiest service I've ever experienced. I should've known there were red flags when they constantly changed the dates and times of the tour. When we first moved in, our apartment door was BROKEN. We COULDN'T lock the apartment door at all. We ended up sleeping with the door unlocked for EIGHT DAYS until they finally got someone to fix it. It also took 20+ calls to get hold of the manager because every call went straight to voicemail. We ended up PRETENDING we were new clients and then asked the leasing office to RELAY messages to the manager. And the compensation for all this shit? They said 100 dollars. Later, we filed a request for the flickering lights. We then got a reply saying that the lights is an issue SHARED BY THE ENTIRE APARTMENT. So no, they won't be sending people here to fix it. Don't want the flickering light? Don't turn the lights on. BTW, the intercom and package system of the building aren't fixed yet. IT's been months now. Honestly, don't bother to tour any building managed by this company. It's not worth going through all these troubles. read more

Great service and help from Maria. When I moved into my new unit she made sure it was very tidy and very clean. Happy with their service!

dont rent here management never answer phone calls, they sometimes change codes without notice even if your renting i wont recommend this to family and friends read more

I must say, Tripalink overall has not been the best experience. Honestly if it wasn't for my check out process I would have given this company a very low score. However, a new property manager by the name of Liesha Pittman has been so extremely helpful that I cannot leave without giving her credit. She was very communicative and transparent, guiding me through the process and being willing to help at every step of the way. So, if anything, Liesha you deserve 5 stars, I only refrain because of other experiences I've had with the company. read more

Had a clogged toilet. Phillip came right away. Polite and professional. Which was Very much appreciated !!

Worst fucking property management ever. Do not even consider renting a property with this management. AVOID AT ALL COSTS. Apartment is made out of extremely poor quality that starts breaking down as soon as you move in and there will continuously be issues constantly one after another; and the fact that the management office is not accommodating and doesn't give a shit absolutely blows my mind. There is NO sense of urgency or even a genuine consideration of their tenants. If you address an issue, they will find ways to argue back and never admit or apologize for anything. They are a complete joke. I've never experienced this treatment in my entire life. It is beyond ridiculous. I am lost for words. read more

Massive thanks for the help Philip! Was just locked out of my room overnight and had to sleep in the car but immediately the next day around 8am I was able to get help and access to my room! Super great customer service! read more

I lived at one of the USC properties, Nick is very helpful! But there is definitely room for improvements

HOLY SNAP! People joke about landlords being evil, but WOW. Tripalink ended my lease half a year early (in the middle of the school year) because they failed a county inspection. They told me that there were "fire safety" concerns with my unit and I had to get out ASAP. However, they still insisted that I stay in their unsafe apartment and pay rent for another full 2 months. They refused to let me leave earlier. When I asked what exactly was wrong with the apartment, they refused to tell me but still insisted I pay for an unsafe apartment that they were kicking me out of. What's worse, they're trying to get me to pay rent for the entirety of March, even though they ended my lease agreement on March 6. They are truly evil, uncaring monsters who will try to rob their tenants. read more

Philip the maintenance guy was extremely helpful with fixing the parking gate. Usually tripalink if fairly slow with things, but I called him up and he came quickly to come fix the problem. read more

I was a resident at Tripalink for 1 year. Since I first step into the office. It was a very good experience. My leasing agent Jason helped me a lot since I moved in. When I submitted the work order online, the maintenance team is responsive. I appreciate their help and patience. read more

Tripalink - Property Management Near Me - Los Angeles, California

The maintenance worker, phillip, really helps me and my living place a lot !!! He is so professional and polite. The help is always timely and I enjoy living in this place! read more

I lived in a house near USC and moved to Koreatown after I got my car together with my friends. We love the restaurants here in Koreatown and that's the main reason why we moved here. It didn't bother us too much while moving because both of the places are fully furnished, and we don't have much stuff anyway. The furniture they offer at my current place is simple and functional, the mattress is surprisingly comfortable for me as I don't like mattresses that are too soft. Tripalink has many choices around USC in Los Angeles, and I find them more affordable for me. I haven't had issues because they were very responsive when my blinds need to be fixed, so I definitely will recommend Tripalink to my friends. read more

Tripalink - Property Management Near Me - Los Angeles, California

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Great help from the maintenance crew, especially Phillip! He truly has gotten back to us quickly whenever our apt needs any maintenance issue. read more

Lost my power and Phillip was super helpful. Did whatever he could to try and help me out and stayed in contact until I was able to get it back which I appreciated! read more

DO NOT; repeat DONOT even try to contact this company; unless you are prepared to deal with bunches of incompetent heathen apt managers, while they make up random charges every month.. read more

Phil helped me fixing my garage door multiple times. He is very nice, patient, responsible, efficient. He is such a great guy. You are in great hands if you have him working on something! read more

Tripalink is the most untrustworthy, uncaring, and unreliable experience with a leasing company I've ever encountered. Because a large percentage of their tenants are international students, they take advantage of language barriers (lousy lease translations) and (probably because we're young adults) intentionally do not inform us of our rights. The second day I arrived, my toilet overflowed and there was sewage all over the bathroom floor leaking into the laundry room and the bedroom. After many many calls, the plumber took two hours to come fix it (with p**p flowing all over the apartment). I've lived in this apartment for around six months now and all three toilets have clogged/stopped working at least a dozen times. On the wall of the apartment living room they even have a sign drilled into the wall with instructions on how to unclog your toilet. HUGE red flag!! The biggest incident I've had is the giant sinkhole that remains in our parking lot. I was in my apartment one day, about two weeks after moving in, and I heard a loud explosion in the parking lot. On the outside wall of my bathroom, there is a 6 by 6 foot hole in the concrete, exposing the pipes for the apartment complex. I have called several times and submitted maintenance requests, and a week later I got a notification that said "maintenance request completed." Not a single thing has been done about this massive hole right outside my room. I don't know if it's dangerous, and rain water fills it when it rains. Tripalink does not care about your safety. One of their maintenance workers (who left the job a few months ago) was the only one looking out for me: he said that in his experience working for the company, the only way to get Tripalink to take action is to threaten to report them to the Homeowners Association. Additionally, leasing agents, offices, and emergency maintenance numbers rarely answer the phone, even in the middle of the day. When I called my leasing agent a few days ago because I was locked out of my apartment (she answered after four phone calls and two text messages), she answered the phone by snapping "who is this?!" And when I proceeded to explain to her my situation, she suggested I submit a maintenance request on their website. Not wanting to sleep outside for three days waiting for maintenance, I ended up calling an emergency locksmith who was able to let me into my apartment in thirty minutes. I could go on and on about the other incidents I've had but I hope this gives you a sense of how bad my experience has been with Tripalink. Also Yelp is hiding all the negative reviews!!! read more

This is my first time to Los Angeles, this apartment is very close to USC, the service is very good, for us to prepare many small gifts, a very lovely place read more

Tripalink - window - Property Management Near Me - Los Angeles, California

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the worst ever, please do not waste your money and time. didnt have running water for two weeks when i first moved in and also no wifi was installed. plus, they didnt pay wifi bills multiple times and the internet randomly went off, interfering my work. and they had their maintenance people enter my unit without my permission and they left my door WIDE OPEN. when i issued a complaint about this incident, the property manager yelled at me saying i was being rude and unnecessarily difficult. now that i moved out, they are not returning my security deposit. i wasted so much of my time requesting my basic right as a resident. idk why they run a company when i have no idea how to. read more

If you're planning to rent here, here are some things to keep in mind: 1.) You don't get to choose your roommates. - It's a random match. I had a roommate who was the nastiest human being and I had to endure that for a year. - So get a group you'd like to live with before signing a lease. 2.) Read the leasing agreement carefully. - There are a lot of provisions there where Tripalink is basically not responsible for anything if certain things happen. It's also impossible to break the lease. read more

Your tenants keep blocking our private driveways. It's outrageous how you don't provide parking spots in co-living. Your trash bins get left in the middle of the street, making it unsafe. I will start calling the city if this issue keeps up read more

DO NOT RENT WITH TRIPALINK!!! Read the reviews!! They are not lying about this place. I wish I would have listened before I moved here. No matter what property you move to, they all are bad! Tripalink does NOT care about their tenants. They let anybody who is desperate for a place to live move in here. They would move a bum or crackhead off the street into their property's if they had their deposit ready to give them! Living here has been nothing but hell to our mailbox and gate being broken into every month, to the kind of tenants they let move in, to maintenance, to the thin walls and cheap appliances. These people are money hungry and barely respond to any request! They quickly gentrify the area by building these thin buildings quickly that take only about a month & a half to build with cheap materials. Most of, if not all, of their buildings are in the hood so please move here with caution if you are NOT from Los Angeles or California period. Beware of where you are moving to if you are not from California this is not what you see on tv and in movies California has a high homeless population problem and gang violence. So be aware and do your research on the area you are moving to with one of these tripalink properties! NOW lets get into what its like living at one of their properties. They have a bad spider and bed bug problem! As well as leaking and flooding issues. I also had to deal with mold in my room and bathroom!! Which required maintenance to come into my room 4 times to try and fix which still did not fix the problem. All the did was paint white paint over the mold! Be prepared for them to change the codes on you and not inform you until you are locked out of your residence. They also require you to move out of your room when your lease is up by 12 pm like some hotel or they will change the locks and start the eviction process. Who requires someone to move out by 12 pm!! That is extremely early. They do this because they have already rented out your room to someone else and want to hurry up and move them in so they can start getting their money. Parking is horrible and if you want to park inside the gate they charge you an extra $100. read more

I live at gemma north currently. Management doesn't respond to maintenance request in a timely manner. I have my upstairs neighbor where their water have been running for 14 days straight. Hot water rarely works. Luke warm most of the time. Since living here for two months. All thru out the property there's maintenance that have not been taken care of some I lived here. You can clearly see when walking around the apt. The staff barely speaks English. Management will lie about everything and anything. read more

Phillip helped me a lot. He fixed my window leap and broken window pages. Perfect work.

Phillip is great man who is super efficient. Fixing our toilet clog in 5 seconds! Also trimming plants when it is not assigned. Very friendly and helpful! read more