Sergio Lopez was super nice and helpful after we noticed an electrical issue, he was able to quickly diagnose and fix the issue.

A former security guard at their Da Vinci property believed I was responsible for her termination and later damaged my vehicle, resulting in approximately $2,500 in damages. Despite this situation, management stated they "do not guarantee safety" and denied my request for a modest one-month rent abatement. What makes this more frustrating is that the parking garage gate has been broken and left open for nearly a month, which has significantly impacted residents' sense of security. As a resident with GHP for nearly three years without prior issues or missed payments, I expected a higher level of care and urgency regarding safety concerns. I do want to acknowledge that the office staff themselves have always been kind, responsive, and professional. Unfortunately, the same level of concern does not seem to extend from upper management or the company as a whole when it comes to resident safety and quality of living making those kind words feel empty and trained. read more

Ghp Management Corporation - Vehicle Damage - Property Management Near Me - Los Angeles, California

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Major Issues With This Property! (Ferrante Apartments) Flooding & constant facility shutdowns The day I moved in, there was a major flood that shut down the basketball and pickleball courts for months. About a month ago, there was ANOTHER leak, shutting down the courts again. Every time, there are industrial fans everywhere, and no transparency or urgency from management to fix the problem. Rats in the parking garage Recently, I saw multiple rats near resident parking spots in P2. Management brushed it off, blaming construction -- but there's also trash and abandoned personal items everywhere, which they've done nothing about. It's disgusting and dangerous to have vermin running around where residents park their cars. Security & safety concerns A few weeks ago, I saw multiple police cars in the garage. A security guard admitted there's been a homeless problem inside the building, and they even caught a homeless person in one of the jacuzzis in the pool area. The Temple Ave resident entrance gate is always broken, making it easy for non-residents to just walk in. This is a serious safety issue, and management hasn't fixed it. Broken elevators trapping residents There was an incident where residents were trapped inside a broken elevator. Instead of being proactive about maintenance, management just reacts after disasters happen. Unfair & inconsistent towing policies My guest visited for the first time, parked for a few hours, and his car was towed without warning. For an entire year, management would issue warning notices first, but suddenly they decided to start towing without warning. They just rolled out a new paid guest parking policy ($2/hour) effective September 15th, but my guest parked on September 13th, before the new rule, and still got towed. Meanwhile, employees and security staff park in guest parking for free, taking up spaces meant for residents' visitors. When I complained, the assistant manager smugly told me they're "authorized" to do so. So, paying residents have to make their guests pay or risk towing, while employees park for free. Absolutely absurd. Resident services completely dismissive Anytime you bring up an issue, they just refer back to the lease agreement instead of actually addressing the problem. They do NOT care about resident concerns or how their actions are affecting the community. I used to recommend this property to friends and family, but I won't anymore! This building started off nice, but now it's a total mess: Vermin Flooding Unsafe entry points Broken facilities Unfair parking policies I will absolutely not be renewing my lease. If you're thinking about moving here, don't. Save yourself the headache and look elsewhere. Update: Just because you guys respond to me on every platform does not mean you found a resolution. I've already gone to the resident services office to file my complaint and sent an email regarding the issues. When I spoke to Tamar in the management office, I was extremely upset with both his response and his attitude. The way he spoke to me was completely disrespectful -- at one point, he even said, "I'm asking you a yes or no question." That is absolutely unacceptable and incredibly unprofessional. No resident should ever be spoken to like that. In the end, I'm entitled to share my opinion on all your platforms if I want to. If you wanted to you would reach out to me through email or a phone call. A generic response to all my reviews doesn't mean you resolved anything. read more

Thank God I am out of this cess pool. They tried to get money out of me when I left them threatened to take me to court over breaking lease. They broke the lease from day one and I have pictures and emails to prove it. Don't move into any apartment owned my GHP Management. They are awful. They don't care about their tenants...only the mighty green dollar. read more

Dear Management, I have lived at Broadway PALACE for 3-4 years and during this time I have lost two vehicles due to ongoing security issues in the garage. This has caused me significant financial and emotional strain. The garage door was broken for months, leaving vehicles exposed, and despite reporting these issues, nothing meaningful has changed. I am repeatedly told the parking is owned by another company, but I signed my lease with you, including parking. Responsibility should not be redirected. I pay a premium for my apartment and parking with the expectation of proper security. I am asking for clear action to improve security and a written response explaining how this will be addressed. read more

Riverpark apartments in Santa Clarita have the worst service, respond time & worst management/workers ever. I've put in multiple orders to get my washer/dryer fixed, other requests they don't respond for weeks or months! They never answer the phone. I go in person and the office is always closed and barely anyone is ever there. That's why I'm moving out. I've had enough of their poor management & staff. read more

My application was approved at The Vineyards at Ontario location and after 12 days of fulfilling all their requirements and getting out of my current lease as the last step, they send me an email the following morning saying my application was denied due to incorrect social security number being processed and now my credit doesn't meet their criteria. Now I'm stuck without a place to stay since I got out of my lease due to negligence SMH read more

Ghp Management Corporation - Property Management Near Me - Los Angeles, California

Avoid The Colony Townhomes at All Costs - A Nightmare Experience If you're thinking about moving to The Colony Townhomes, don't. Save yourself the frustration, the financial losses, and the utter lack of security or accountability from management. What was supposed to be a safe, comfortable home has turned into a cautionary tale of neglect, incompetence, and outright indifference from those in charge. Zero Security - A Gated Community in Name Only We chose this property specifically for the security of its gated entry, yet the gates have been broken almost every month since we moved in. Even worse, people have literally cut the power to the gates, allowing anyone to enter unchecked. The result? Multiple package thefts right from our front door, costing us thousands of dollars--including a sentimental item from our wedding that we now have to replace. And what was management's response? When we brought our concerns to Lynette, she shrugged it off and told us that having packages stolen, people cutting the power to the gates, and random strangers dumpster diving just yards from our home is "just America right now." Imagine paying thousands in rent only to be told that security is just a fantasy you should stop expecting. Management is Completely Useless If you think you can count on management to handle issues, think again. Reaching out for help is like screaming into the void. Marilyn, who is supposedly there to assist residents, has been completely unresponsive, with one unresolved issue dragging on for well over a month. No updates, no sense of urgency--just ignored messages and empty promises. Maintenance is a Joke From day one, maintenance has been a complete failure. Within the first three months, we had over a dozen open maintenance requests, many of which remain unresolved: - A non-functional fireplace that has never worked. - A unit filthy at move-in, forcing us to pay over $200 out of pocket for professional cleaning. - A rusted, disgusting dishwasher, left behind by the previous tenant, that we were expected to use. Random Fees for Problems We Didn't Cause Adding insult to injury, tenants are being charged $75 to $100 for random people illegally dumping trash in the dumpsters. We've had to pay these absurd fees multiple times for something that we have absolutely no control over. Instead of addressing the issue, management just slaps tenants with extra costs. Do Not Live Here The Colony Townhomes is an overpriced disaster run by people who do not care about your safety, your concerns, or your living experience. They'll happily take your money, ignore your requests, and gaslight you when you bring up legitimate security concerns. We came here expecting a secure, well-managed community. Instead, we got an open invitation for criminals, unresponsive management, and a complete lack of accountability. If you value your peace of mind, run in the opposite direction. This place is not worth your money, your safety, or your sanity. read more

The Orsini apartment in downtown Los Angeles it's was great but now OMG it's disgusting and management are horrible they don't care about any issue or keeping thing clean. Rat everywhere and all the common area full of people not even residents you can see them coming from out side and when you complain there answer is we can do anything about it! Trash everywhere mold bad smell Avoid it at all cost read more

DO NOT RENT HERE!!! RUN!!! Carolina stop lying. You guys don't care. I've called countless times to corporate no one returns my calls. Not you. Not Vera. Not AL. Not any of the ones in charge. You guys only care about getting paid but can't fix a damn thing for anyone. 2 years living with leaks and mold since I moved in and no help. Never paid rent late or was a problem tenant. But you all are full of negligence and look the other way. WORST property management DO NOT RENT HERE!!! RUN!!! Best thing you guys can do is compensate me and my family for all the troubles you and your company gave us. read more

Professional? Forget it. GHP management is so horrible . Not reliable , definitely not professional, not responsive whatsoever. Poor poor poor management. The worst I've ever come across. The apartments being managed are disgusting, they ABSOLUTELY DO NOT TAKE CARE OF BUILDINGS. They do not care if you have mold !!! Pools dirty! Hot tubs ALWAYS COLD. do not just do not rent with any apartment that GHP "manages" save yourself the stress , and hassle . I wish I can rate 0 stars . Tagging almost everywhere you walk , no upkeep with gardening . Charging LUXURY PRICES FOR WHAT? Rent is so expensive for piece of S*it apartments . I've attached pictures of mold that has been that was for months because they don't do nothing about it, after Several Months of having black mold they are finally doing something . Bravo read more

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Update on the GHP nightmare at Sand Canyon Ranch. Tomorrow will be 10 days with no AC! And the AC Tech came Monday which was two days ago. We're still dealing with the triple digit heat wave. The tech found the issue and shared that information with the leasing office and I still haven't heard about the subject from the leasing office. The manager did return my email when I gave my 30 days. She was quick to remind me of how much I will owe for breaking lease. She was even kind enough to remind me that they only take money order and cashiers check. But didn't mention a thing about the AC. I responded to her email and I'm yet to hear about what's going to happen with the AC repairs. Communication is not a priority here at Sand Canyon Ranch unless it's to communicate a charge and rent due reminders. At the end of the day it is a business. And I know business is business. Laws will always protect landlords more than the tenants. And just because some laws protect landlords doesn't mean those laws are righteous. I also do understand that some tenants like to break rules. The issue in this apartment community is more than a simple tenant and manager misunderstanding though. They really are not on top of things. And I know by us breaking lease is not right, but it's definitely necessary. I've witnessed neighbors leave in the middle of the night without notifying the office. I don't believe in sneaking out of a problem. I believe in confronting the issue and because others actions are out of my hands, my family and I deal with it and decide to move on elsewhere. Tomorrow will be 10 days. Let's see how much longer this nightmare will keep going. I'm burning over here! read more

Ghp Management Corporation - Email - Property Management Near Me - Los Angeles, California

It has been years that I have lived in their property. They intentionally continue to: 1) under- hire staff 2) hire incompetent people 3) make themselves unable for matters AND HAVE THEIR STAFF BOLDY TELL YOU, "Call a lawyer if you want to complain" and refuse to give you upper management contact details! This company needs to be shut down! Its activities are illegal. read more

My mother always say if you don't have nothing nice to say don't say anything at all. But for me a picture is worth a 1000 words. All of these problems was communicated to management which either a slow response or no response. Flooring was never fixed, but the ceiling was.Before they actually patch that there was a hole in my ceiling for approximately four months. GHP SLOW TO RESPOND OR NO RESPONSE AT ALL. MOVING THIS MONTH read more

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PIERO I!!!!Can you imagine the sewer water from the toilet, it happened three times! Water with shit. And now when the water coming up again, they tell me "DON'T SCREAM", I have two children, they already have psychological trauma, they are afraid to go to bathroom! HOW CAN YOU TALK TO ME LIKE THIS? EVERY TIME I NEED TO CALL YOU, again and again! I can't relax and just enjoy the meal or spend time with my family at home! You're sitting in your room, you're fine, there's no water with shit! What about my children? After the third time, my daughter goes to the toilet in a bucket!!! She's afraid of the toilet!!!! It's a child!!! What kind of parties you create!?? YOU HAVE A PROBLEM WITH THE PIPES!!! We threw away a lot of blankets, insurance will not cover anything if it is a gift from our parents, they were very valuable to us. And now when it starts again, I have a PANIC, the panic of a normal person!!! Terrible service, I've never seen anything like it. It's Just Awful!!!! Not professionally!!! They have been looking for an apartment for us since May 30, they can't find it without a carpet because my child is crawling. They are very slow, they don't care!!!if the water goes with shit again, I won't just sit AND WAIT. They ruined my daughter's birthday in February, and next week is my son's birthday, the first birthday. I pay expensive rent OMG FOR THIS? I just don't have the words guys. It's happens like this: 1. Water is bubbling; 2. Foam from toilet and kitchen;3. WATER WITH SHIT, and goodbye your pillows, favorite blankets,carpets, clothes. I can show you previous photos. read more

You get charged for renters insurance when you already have it. My insurance is on file every year, they make me email them with my renewal. This year im being charged from a company they have hired for insurance coverage. WRONG!!! read more

*UPDATE 9/21/2024: Moved out 7/18/2024 and has been expecting my deposit to be mailed within 21 days according to California Tenant Law. Two months later nothing received. This morning woke up with an email from management asking for $272 cleaning fees (which I expected to pay anyway providing their reputation, even though I did clean the unit) plus utilities (water, trash, sewer, etc. which I did pay before the start of each month along with my rent) and parking (I received parking concession according to contract, so should have been reimbursed). All these fees add up and exceed my deposit, resulting in me owing GHP $64.52. Even if the utilities were billed after the month of usage, I should only be paying for the 18 days of stay in July. Not to mention they completely messed up my forwarding address and now threaten me to pay the remaining balance which I'm largely not responsible for. 7/19/2023: Did not receive any move in info till the late morning of the actual day, tho I have prior called in multiple times. Move in coordinator was not knowledgeable of the complex at all, had a hard time locating the unit. Went into the wrong unit the first time. Gave the wrong mailbox number too. Big stain on carpet, maintenance came in later in the afternoon leaving carpet wet so I could only sleep on the tile the first night. Second night someone was fighting in hallway. Been here for less than two weeks package was stolen twice. Oh hidden surcharges too. Bad irresponsive management, overpriced tacky slumlords. Look up GHP lawsuits, you'll see. Run quick run fast. *Update: loud, poorly behaved and unattended kids running slamming doors smashing walls littering in hallway every single freakin day. Denial, denial, denial. Dude educate your kids so they dont turn to be carefree irresponsible little assholes. read more

I'm writing this review because I'm mad at a situation with my building. The fact that I still haven't received a response in a week is insane customer service. Individuals don't call you back in the corporate office, and in the main off Individuals feel they can do people wrong. It's not fair, and we feel very discriminated on. This is for the Riverpark location in Santa Clarita. read more

I have been renting from GHP properties for over 13 years! I have been a loyal tent and dealing with so little respect from this company, they cotinue to raise my rent to the max limit of 10% which is crazy because we have dealing with so many issues. Our cabinets still have not been fixed, they look like mold is growing on them all bottom cabinet we reported this right away at move in day and was told it would be fixed by 2022 still has not! The roof and balcony flooded our whole home and we had to wait weeks to make before any basic repairs were acknowledged. Our entire apartment was flooded with water! The carpet upstairs in both rooms and hallway was flood and socked for 3weeks. The wet water we had to walk on tracked thru the whole apartment and ruined all the unit's carpet. We have video of this as well, even your own maintenance team could not believe you forced us to live like this! For 3 week we were left in a smelly moldy home where the walls were ruined! We have now found mold today in two spots of our home because of this. Our bathroom ceiling continues to have black moldy marks showing up daily as well, the hallway the paint has feel off due to rain damage Our garage we notice today has a huge pothole from the balcony that continues to flood because balcony was not built correctly to drain and water so it leaks on our cars causing additional damage Many of our bathroom cabinets are not accessible My question is GHP does a customer who been so loyal to a company deserve this treatment!! 10% increase every year is outrageous. I want to hear from someone who can resolve my concerns reply back with someone I can contact to resolve this huge increase and living conditions !! read more

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Hello Everyone, I was eager to write this note of excellence for three GHP Management staffers. Juan Velazquez, Ioanna Netertou, and Luis Cortez are Amazingly Wonderful! To say that they go above and beyond the call of duty somehow just doesn't adequately tell the story. They are super kind, courteous, helpful, resourceful, and a delight to be around. They greet you with a smile, and an eagerness to please and meet your needs. Whether I am in town or out of town, I have called them and made some really tall asks. Never did any of them say that's too much to ask, they just made it happen! I want to publicly thank them for making my home a wonderful place to live! Sincerely, Dr. Powell read more

Just finished going through the lease application process and Jessica is and was amazing!! The entire experience was great as well as the property!! Highly recommend Jessica for all your rental needs she was extremely knowledgeable, patient, helpful, and accessible when it came to all our needs and questions!! read more

I highly recommend Jeff Lucatero from GHP Management. His professionalism and attention to detail have been outstanding. Jeff always ready to help, he handles maintenance promptly, communicates clearly, and finds resolutions to each situation efficiently. Trustworthy and efficient, Jeff Lucatero is the best in the business and in our building. read more

Horrible, TERRIBLE property management. I've posted about the various issues I've had at the Medici when I first moved in 6 months ago and can find the multiple reviews there. These people DO NOT care about the safety of their tenants. Our garage gate has been broken for a month and as a result mine and my neighbor had our cars broken into. No one is EVER in the damn office to speak to, so who am I supposed to complain to? This is such a hazard and anything could happen especially in the area we are in with the homeless population. This is a SHAME. Not to mention, packages are always being stolen. Explain to me the purpose of security personnel and even having a key fob if ANYONE CAN GET IN. Doors broken, gates broken, there is zero concern and I promise you WILL be getting a lawsuit. I'm scared to even walk around with my baby because of the lack of security presence. I can't wait until my lease is up because this is the worst living experience I've ever had, not even close to exaggerating. Roaches, broken appliances, unresponsive employees, break-ins, everything you'll get with GHP MANAGEMENT. I wouldn't recommend at all to anyone. These properties are horrific and of low value for something considered "luxury." read more

What a $hit show. Management is a disaster!! The pool and hot tub are never clean. There are tons of apartments in this property listed on Airbnb. I'm over the place!! It's quite unfortunate as it would be a great place to live if the pool/ hot tub was clean & things were managed better. read more

I've only lived at the Medici building for 6 months and I can say it's not worth living here. As some of the other reviews have stated, they do not care about the residents here at all. An example of this is when I put in multiple work orders for a water filed washer machine (luckily it's not overflowing) and asked someone to please come fix it, it was ignored and now on day 15, no one has come to fix it yet. I was told by the building I had to change my permission to "let them come anytime they want to" or else it won't get fixed except that I work from home and am home so they can come when I'm home but they refuse to come. It's actually a red flag that they won't come fix something in your apartment unless you're NOT home which has left me feeling quite unsafe and scared as well. That's just one particular example but the experience in the past 6 months has been overall disappointing. I would NOT recommend any of the buildings this company manages to live in. There's so many more options in the area. read more

Willy respondee to my service request on 2-13-2023 and fixed my blinds and garbage disposal in a timely manner. I highly recommend their services. read more

I pray I never have to rent from this company ever again ! Office associates are of no help, I lived in multiple properties . Santa Clarita GHP owned apartments are the worst I feel extremely sorry for whoever lives in those properties . GET OUT while you can. you can and will find so thing better and cheaper read more

William at the Medici apartments has been a huge help in getting our new apartment in a livable condition. He's has defiantly gone above and beyond in making sure the job gets done and responds to our maintenance requests in a timely manner. As much as I wish these issues weren't a problem in the first place I'm glad we had William to rely on. read more

Joseph Cook has made our stay at the apartments so easy and welcoming. He is friendly, professional, and very cooperative. He walks around with great energy and one can tell that he is competent at his job. He is always there to greet and help us with a smiling face. If you need anything, Joseph is your go to guy! read more

Orsini III feedback! Do not live here! We moved in 6 months ago and since day 1 we are experiencing the worst customer service experience and it's been such a headache to go to residents services. Our unit came with a broken and MOLDY AC system (that took 4months to repair during spring-summer season). Our mailbox didn't have a locker until very recently, and we lost many legal documents that were mailed to us. The flooring had holes and the paint is scratched on many doors. OUR MAIL KEEP GETTING STOLEN AS OF TODAY! Our amazon locker for ALL packages delivery is down for months now and "all" packages get delivered in a tiny room at the leasing office across the street that's not open 24/7. Amazon can only redeliver my package twice, but both times it's not there. So when I go to complain about it, and tell them that the delivery guy said that he handed the package to a leasing agent they just deny seeing it. And trust me this is not the first time happening. So I am getting my mail stolen, my money lost and can't have any help from them? Feeling desperate here, maintenance takes really long too, they ONLY have 2 maintenance technicians for 3 buildings with a thousands units. Most elevators are always down and I am always afraid that one day it might goes off while taking it. read more

I live in The Village Apartment in Newhall. I Recently had a cerebral by-pass do to strokes and I have never been late on my rent since I've been here. I should have written long ago. I have been requesting repairs on my washer and dryer for over a year and my screen door on the patio door do not properly fit or lock and falls down during bad weather. The patio door will not lock. lizards, bugs, etc. comes under the front door because it needs weather stripping to prevent this from happening again and again. I have to put sheets at the bottom of the door every night. My bedroom floods from every rain and they never fixed the problem. I ordered backing hose and adhesive sealant to fix the problem myself because I saw they weren't going to. Now the wall has mildew because of the flooding. The other bathroom keeps overflowing as I write this comment and the office keep sending the same so called remedy with no results. In January of this year, someone name Steve had nerve to say screen door, etc was resolved in December 2022. That was false. I have loads and loads of photos, too many to upload and there's so much more to write. What's so sad, I can't afford to move because of my health right now. NOW THEY HAVE THE NERVE TO RAISE MY RENT $200 MORE FOR THIS YEAR. read more

I've been having problems with the garbage disposal so I decided to let management know. The very next day on 8/23/22 Erik G. came out to fix the problem. He was very fast and professional about it. He's always the guy to help out with any problems I may have. Thanks again Erik G! read more

Celebrating "Resident Appreciation Week" by coercing residents into giving you a five star review so that you plant a tree in a forest devastated by a wildfire? No one from your company stopped and thought how terribly SELF-SERVING and backwards this is? People lost their homes. People died. And you use this as a gimmick for undeserved reviews? Your destitution knows no bounds. read more

Ghp Management Corporation - Planting a tree in a forest devastated by wildfires IF you give them five stars as a way to "appreciate" your residents. - Property Management Near Me - Los Angeles, California

Notorious for keeping people's deposit. I lived in The Lorenzo in dtla for two years. The management was disgusting. When moving out they charged me over $1000, regardless of the fact that I cleaned the room in every detail. After several arguments, which were extremely difficult because they were indifferent and usually ignore your complaint emails, they sent me an updated moveout statement, which shows I could get back the full deposit. But the statement was useless. They promised to give back the money in 23 days and now is beyond time. They never got back to my emails or calls ever since. Anyone have the same issues, lets bring them to court together. read more

I am in the process of waiting to see how management proceeds before I submit my entire review and pictures of where I live. Update will be posted soon read more

*Slumlords* DO NOT RENT at their properties' !!! Unless, you prefer to have them egregiously lie, ask for a greater security deposit on your day off move than what they put in writing and have health and safety concerns, putting yourself and family at risk! If you're okay with all of that, than their properties' are the perfect fit for you! Please Note: this is my first negative Yelp review and if the company were to proactively remediate the items which substantiate that they are indeed a SLUMLORDs, then I would be removing my Yelp review! I would give this business entity a negative 5 star if it was allowed. This company manages the company that manages Sand Canyon Villas and Townhomes. This building is clearly evidence to be run by slumlords. They do not respond to health and safety issues in an expeditious nor timely manner! On the day off move in, after my sister in law had the deposit cost in writing in email, before they handed them their keys, they (the manager) asked her for 700 more dollars. That is likely illegal and could be pursued in court because security deposit was in writing. But it was their day if move in and they have small children. Their poor management starts from the top, the fault of their senior parent company as you accountable for your direct reports!?!? Are you not? I have relatives who live in in the above-mentioned complex and their place flooded today and the management did not offer to put this family up in a hotel room nor did they provide fans to dry off the carpets that is a major health and safety issue would you agree? I have been a home owner for many years and the flooding of a home should be resolved with the drying fans and you should have out them up in a hotel for a night while they "dry out" You seem to redirect people back to their mismanaged properties' and take no accountability. Shame on you!!! There's a theme in this building of things breaking down including but not limited to their water heater failed and flooded their apartment, their garage. The manager sends a condescending note via email stating if they are disappointed they can break their lease for 7000.00? They have experienced more health and safety issues than I could mention here. Enough to the extent that my relatives can seek legal representation. I highly advise their parent company to do some investigative Research into this building or they may find themselves with a news team doing their own investigative research in fact that might be my next item of business. Good luck, to the king's of slumlords! read more

My boyfriend and I lived at the Piero for a year. We are giving 1 star to GHP Management because we are very disappointed with this company and their lack of response in a timely manner has been extremely unprofessional. Be prepared to have to fight tooth and nail to get your security deposit back even if you leave your apartment in mint condition. We moved out of our apartment and did not receive an itemized statement within the 21 days legally required for them to do so. When we did receive the statement, they took our full security deposit and stated that we owed them $20 for full painting, cleaning services, etc. after only living there for a year. They did not highlight or specify any damage or reason for the work being done. They included pictures that they took in our apartment the day after we turned in our keys. The pictures show nothing wrong, they are simply just pictures of what the apartment looked like the next day. They also attached invoices to the statement from the painting company and the carpet cleaning company that were extremely high in cost, without describing what work was done and why. We lived there for a year, so of course they'll want to touch up and clean before new people move in. But to take someone's full $500 security deposit for normal wear and tear and to not describe why you are billing us for all the work is just WRONG. We left the place very clean and there were NO damages. Bottom line is that it took over 21 days to get the statement and then it took them nearly a month to respond to our letter of demand that we sent immediately after receiving it. Finally, they agreed to give us a little more than half of the deposit back, but per California Civil Code Section 1950.5, we are legally owed the full amount and are contesting that with them currently. This company has a history of doing this apparently. See this article. https://www.newsweek.com/billionaire-donald-trump-donor-sued-real-estate-lawsuit-tenants-1339288 read more

GHP MANAGEMENT IS THE WORST ! They claim to accept section 8 but yet your denied. Your told if the voucher doesn't match the amount of rent your not eligible. Then don't say you accept section 8. Slum lord as you are Mr. Palmer with the low maintenance apts. 17 years I've lived here at Riverpark. 16 years it took to fix my patio. Black mold on the window sills in all rooms. Entryway linoleum never replaced since I've moved in. Cracks in the ceilings. Countertop expanded wood from kitchen leak. All the sister properties' leasing offices tell you something different as far as section 8 goes they have their own rules for the program wanting to make money off of you I'm just disgusted. I've been a loyal responsible tenant for 17 years I've just received my section 8 and I'm being denied. Don't bother wasting your time with these properties they don't fix shit. They don't care to repair anything you'll wait forever besides the parking is horrible. I'm being treated so unfairly. The leasing agents here are so rude and unprofessional. I feel so uninvited after 17 years that they don't want to help me to continue living here. They'll be losing a great tenant. I've read reviews on these properties unbelievable. 2.1 million dollars GHP was sued for being a slum lord. Greedy POS.! read more

Mahan and Joel make living here so much better. Every time there has ever been any type of maintenance issue they are swift to help get the issue resolved. They are always professional, kind, and helpful to my roommate and I. read more

Just writing a review for Don B the Painter who takes absolutely great care of the property here and is always a joy to run into in the hallways! Definitely glad to have genuine people around! read more