I always supported the owner Ed! I love the quality of work. He does always professional for…read morebusiness and personal. This best shop I been to he have done a dozen of cars for me tint and most recently wrapping my Corvette C7 and always been top quality which I love the most great person great shop simply the best!!

"It's a big sticker, it's not going to be perfect" Right out of the owners mouth when we last…read moretalked about peeling/bubbling issues. I had my vehicle vinyl wrapped here for approximately $2,500. Unfortunately, my experience was very disappointing. From day one, I raised concerns about visible debris trapped under the wrap, along with peeling, bubbling, and other workmanship issues. Over the next several months, I brought my vehicle back 4-5 times for warranty repairs because the same problems kept returning. During those visits, I also discovered a broken window switch, broken roof trim clips that had been secured with double-sided tape, and missing hardware for my widebody fender flare. Although the shop compensated me for the damaged and missing parts, none of these issues were brought to my attention--I had to discover and point them out myself. After that, I no longer felt comfortable leaving my vehicle with the shop for any further repairs. When I asked to discuss a refund after multiple unsuccessful repair attempts, the owner told me, "It's a sticker, it's not going to be perfect." He also said that if it were his vehicle, he "wouldn't be worried about one car" because he owns six vehicles. Those comments made me feel that my concerns were being dismissed rather than addressed. I then took the car to another wrap shop for an inspection. They pointed out sloppy overlaps, wrinkles, trapped debris, and peeling, and told me those issues were not consistent with a properly installed wrap especially after 6 months of installation. I understand that no installation is absolutely perfect, but after 4-5 repair attempts, I expected the problems to be resolved. Instead, I was left with the same recurring defects and no satisfactory resolution. Based on my experience, I cannot recommend this shop. If you care about workmanship, attention to detail, and communication, I would encourage you to do your research before choosing where to have your vehicle wrapped.

Dave and Shelby are the nicest people ever! Their service is honestly impeccable they make you feel…read morevery special and like they really care about your needs... We brought two cars to them and they fixed them both looking like new. I'm serious I love them as much as there work. Amazing folks with very fair prices. Thank you both for going the extra mile! Kent and Janice

Dave and his team at Critical Car Care were able to fit my Travel Trailer repair into their…read moreschedule wonderfully. They coordinated with my insurance (Progressive) to get supplemental estimates submitted and approved in a timely manner. The team at Critical Car Care paid attention to not only the repair at hand, but also how it would integrate and age with the rest of my trailer. They went so far as to utilize the trailer's own design to blend in the repair, leaving it undetectable. Absolutely some one I would trust to do another repair, especially when they are clear and concise with their communication and genuinely make you feel like an old friend.

My truck had oxidation on the roof , hood and door handles. Excellent price to have my truck…read morerepainted in a timely manner. Paint matched perfect. I had a few other things done also. Gary went out of his way to have extra stuff done for me. Very good customer service. And they are very knowledgeable.

We have a commuter car and want it to last as long as possible. Gary recommended we change a few…read moreparts to make the car run smoothly. He was right !!! It feels like a new car. We got great service in a timely manner. We will return for future business.

Great experience! From the moment I walked in to ask for an estimate until I got the keys to my car…read moreand drove home after the repairs were completed, I felt so cared for. I was given regular updates and not only was my car ready on time, it came in under budget. I've had it back for a month now, and am still very happy to say everything has held up beautifully. 10/10 recommendation.

If I could give this shop 0 stars, I would. Our vehicle has…read morebeen in their possession since an August 2025 accident, and we received it back once but had to send it back shortly after due to ongoing issues caused after their repairs. First, we were told the used turbo they installed was faulty. Insurance approved and paid for a replacement. Then we were told the catalytic converter was damaged due to the failed turbo -- insurance paid for that as well. When we were supposed to pick up the car again, there was no communication. After we followed up, we were suddenly told by Jessica the engine is now blown, allegedly due to damage from the turbo failure. Insurance denied that claim. Jessica stated she did not trust her own mechanic and wanted Ford to provide a second opinion, repeatedly assuring us nothing would be out of pocket. However, we later received a call from the dealership after they towed it there saying we would now need to authorize and pay until fault was determined -- completely contradicting what we were told. Communication has been inconsistent and unprofessional. At one point Jessica spoke negatively about her own mechanic, then later changed her position. When we asked for clarification, she was loud, argumentative, and accusatory instead of helpful. We have been without our vehicle for months and still lack clear answers or full documentation. I would strongly caution anyone considering this shop. I don't know how this shop was rated best in the AV! No manager has reached out to us during this process and their employee Jessica is rude, yells at customers, and hangs up the phone rather than take any accountability for the failed information she provided. We are still waiting for Jose the manager to contact us. Jessica stated we can talk to him or we can come into office to talk to her directly which we took as a threat. I am Looking into an attorney if things do not get resolved or explained and would recommend any shop then this one if you can!!

Stay away!! If you care about your car and want it fixed…read morecorrectly then this not the place for you. This was my 7th time time going back to fix things they broke. They don't know the slightest clue on how to mix paint or anything related to body shop. From what I've seen this is a new owner and all the positive reviews are from when it was a different owner. Long story short, my car is worst off now then when I had the dent, the paint is horrible and I wouldn't trust these guys with a can of spray paint. Take your car somewhere else!!

These guys are AMAZING! I have never worked with a company that's worked so hard to make me happy…read more The manager Rubin went above and beyond to make sure I was taken care of. Some parts for my truck were on back order and was going to delay the timeline of my truck being fixed. I was going to be in a tough situation because of it. Long story short they made sure I was taken care of and they made sure I had a vehicle to drive while repairs were being done. It's difficult to find "REAL" customer service these days but at CARSTAR Westside Collision they do it right! When I picked up my truck it was beautiful and you can tell the attention to detail they put into every job. They have a customer for life with me and anyone I can ever refer them to. Thank you so much for the great customer service and the amazing work you guys do. I am % satisfied!

I took my 2012 Ram 3500, in for a makeover. As a ranch truck, it got pretty beat up, and I wanted…read moreto blackout all of the chrome bumpers, mirrors, grill, and door handles. Uneek auto made this truck look like a brand new 2026 Ram truck! The most incredible transformation I have ever seen! And he was very easy to work with negotiating cost, and using insurance options. The best service, and the best quality, hands-down!

Uneek , does amazing body work juan and his people are the only ones i will let touch my car my car…read moreis very special to me and he always goes above and beyond to explain everything he always has my car looking petfect and brand new no matter how bad it looks going in i will never take my car anywhere else iam a costumer for life !!!!i wish more business owners had his work ethic and empathy !!!!

House of Customs is literally the only place I would ever take my vehicles. The quality is…read moreexceptional! The customer service is amazing. Tim is so kind, understanding, knowledgeable and really makes the whole process easier. Between Holly and Tim they work well with any insurance issues, so it eases any of our burdens. The value is remarkable. I've gotten quotes at several locations and every time they beat the price by a lot. Their work is the best quality I've seen. They will forever be my family's choice for auto body shops and the only shop I will ever recommend.

I've been to House of Customs twice and both experiences have been great. They're prompt,…read moreorganized, and had my car ready in less than a week with no issues. Tim is especially helpful--always patient, honest, and makes me feel comfortable asking questions, even about things outside his specialty. Super thankful for their service and highly recommend

True story: in late September 2025, my car's front end was demolished by a pack of 10 dogs in the…read moreHigh Desert. And it was restored 100% by the good folks at Telesis Collision Center. Being trapped in a car for one hour while dogs dismantle your car is not something I would wish on anyone. Luckily, my insurance recommended Telesis for the repairs and I couldn't have been happier. The work itself was very good; whole new bumper, tire, and other miscellaneous parts. The paint job was like new. And I really appreciated the communication from Telesis customer service. They kept me in the loop every step of the way. Value, of course, was good since my insurance covered the bill (except for the deductible of course. If you're the owner of those dogs, you'll be covering the deductible even if I have to see you in court.) The only issue for me was the distance from my home; but that couldn't be helped due to the location of the attack. Overall, very happy with Telesis. P.S. Research on the internet reveals that packs of dogs will attack a car as if it were prey. I'd hate to be in the clutches of this pack; I wouldn't be here right now. Luckily, animal control took all the dogs away due to aggressive behavior.

Wheel fell off next day, clutch was put in wrong. Guy only takes cash is a red flag. I doubt he…read moreeven has a license.