Our realtor referred us to Kevin at Benjamin-Fry Insurance and we have nothing but great things to…read moresay about him! Kevin was able to help us bundle our car insurance with our new homeowners insurance, and we saved a lot of money in the process. He also guided us every step of the way and made the process seamless. Homebuying/ moving can be stressful, so it was a huge relief to have this part of the process taken care of for us!

Working with Kevin Ward was a great experience. Very professional, detailed, answered all of our…read morequestions quickly and accurately as we moved three policies to this firm. Highly recommend this firm and working with Kevin.

Candice is amazing ! I can't recommend her enough. She made my first time finding my own insurance…read moreagent easy and as painless as possible. She also keeps in contact to answer any questions that may arise. Not to mention all the sick swag she sent me home with.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Austin, TX area since 2023, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I had a fender bender where all the right side of the car was damaged…read more I spoke with Tori who was extremely professional and went out of her way to help me with an issue I had with the body shop who did a bad job fixing the car. She immediately called an adjuster to help me resolve the problem. One week went by and so I called her again because I hadn't received a call from the adjuster. Again, she was friendly and professional to resolve the problem. The problem was resolved. It is so nice when you call an office and greeted with a welcoming voice and who knows what they're doing. We have been with Amanda Escobar agency and Allstate for a really long time and have always gotten good results.

Carlos Cisneros was the outstanding agent with whom I worked. With my requirements and my special…read morecircumstances, he was able to address each one. From homeowners to auto, and umbrella policies, Carlos was supportive, encouraging, and successful in his efforts. I plan to have a long term relationship with Carlos and the Amanda Escobar agency. Thank you!

Tony is my agent and I was FINALLY able to meet him today. He is a real nice guy. My previous agent…read moreused to be in this same office but she has moved on to greener pastures. Well what I can say is that if you anything; any auto, home, renters or life insurance stop in and speak to Tony or his Team Leader Mike Hernandez. If you cannot stop in give them a call and get your quotes over the phone. You will not be disappointed. I have had my auto, renters and life insurance with these guys for about 4 years now and I wouldnt go anywhere else. They are very personable and the rates are highly competitive. Let them know that Adrian Orta sent you and you will be treat with the highest courtesy and respect.

Not sure if it's appropriate to Harass customers.. Reject there renewal and come back to charge…read morethem again.

Big Ins Solutions has been helping us for years with our personal and business needs and this team…read morealways impress me with their level of competence and helpfulness. And always finding us good rates! Thanks guys!!

The John M. Bellamy group is an amazing group to work with. I've been a client for years and have…read morealways felt greatly satisfied with the wonderful customer service, and with how knowledgeable each person is with the policies they provide. Christina is the representative that I mainly work with and she is quick and efficient, she answers questions with plenty of information and does it with a smile.

Richard Harper & his team are the Best In Class of insurance agencies. Ten plus years of dedicated…read moreservice says more than ten thousand words.

Dawn is a very personable, patient agent who has really taken the time to get to know my wife and…read moreI's insurance needs based on life goals. I have had several calls with her that went an hour or more that demonstrated how much care she takes in giving her customers all of the information and explaining the minutiae of insurance (not always a fun conversation!). Recently she got me some quotes for umbrella policies inside and outside Farmers and was very transparent. When I found a better rate, she remained positive and supportive even though she didn't get a commission. That is why I'm taking the time to write this review--she is someone who goes the extra mile for her clients.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone. Years of experience I have over 21 years of experience as a Farmers Insurance agent. Languages spoken: English Awards and honors Topper Club Award logo Neighborhoods served Austin, Travis County, Hays County, and Williamson County States licensed in TX

As a commercial production company, we are required to carry a great deal of insurance. Owned…read moreEquipment, rented equipment, owned and hired auto, workmans comp and a robust production insurance package that safeguards us and or clients. Alycen and her staff have always been there when we need them. That's a lot when we are setting up for a shoot. If you want personal service and a group that will make sure you fully understand your options, go with Alycen.

Alycen and Dusty are amazing. I was impressed how knowledgably Dusty was able to provide an…read moreanalysis of my previous coverage and explain all the options available. I felt taken care of with prompt and thorough service and clear communication. All my questions were answered, and I knew I had found the insurance agent I wanted going forward. I highly recommend Alycen and Dusty if you need home, auto, or business insurance.

I do not like that they would not pay for new parts on my car and they wouldn't cover my rental car…read morefor the duration my car was in the shop. I've been with them for over three years now. The cost of paying for the extra time my car is in the shop plus the new part would've been about three month's of payments. They advertise all this customer advocacy but really cheap out and try to cut costs. However, the claims process is a lot easier with TX FB than it was with the other person's insurance (which is why I filed with my own insurance in the first place). I've heard a lot of places are a pain to deal with the claims process, but that part of it was actually pretty simple with TX FB. It's just their cheap-skatedness and lack of customer appreciation that got to me.

Absolutely horrific. I haven't been able to get my agent on the phone since my initial sign up. He…read morewas very active with emailing me when trying to cross sell an overpriced life insurance policy. Ever since, I cannot get an email response for anything related to my policy. The lady who answers the phone when I call the office always sounds clueless. Apparently Farm bureau is so stupid and gate kept that they don't even give her access to basic policy information like if a policy is still active. My agent has an assistant who is definitely more helpful then him. I can never reach her in a direct call either, but she will callback and/or email. The system itself is stupid because it would save the agency time and save us members time, if we could simply make minor changes ourselves online. I was told that I would get a refund from my prior policy as either a check or a credit towards the next month's payment. Never being able to reach anyone about the matter, and having related emails ignored, I didn't make my payment 1.5 weeks ago and now I'm not even able to find out if my policy is still active. DO NOT WASTE YOUR TIME AND MONEY with Farm Bureau. IF you do, definitely AVOID Sean Hartgrove, as he only cares about that initial sale. I would give negative 1 star if I could.