Tristar Electric

(7 reviews)

Folks, you would be hard pressed to find a security system installer as good as Greg at Sprint…read moreSecurity. Attention to detail, knowledge, and perfect execution along with very fair pricing makes him a rarity in the alarm business. I have to say, he even found a serious error in our system, where the smoke detectors were not linked so an alarm on one floor did not sound on other floors. This was after an "inspection" was performed and passed as part of the closing process. Of course, Greg spotted this and fixed it, and who knows, may have possibly saved our lives if we had a fire event. Just a fabulous service and experience. Thanks Greg!

Greg is a lifesaver, I can't recommend him and Sprint highly enough. At my business, our previous…read moresecurity service provider of many years gave us only one week notice that they were terminating our service. I called Greg and he got right on it. When he and his associate Rimas came by to do the install, it was a way bigger job than any of us had expected, since our previous provider had left things a mess. It took literally about twice as long as expected, and was a very demanding job. They never complained once, and didn't charge us extra. They got us up and running in no time, at a very fair price. Sprint is the best, we're so happy to be working with them!

XFINITY

1.2

(676 reviews)

Called XFINITY customer service on 1/3/2017 to log a complaint about spotty internet and cable…read moreservice. 1. Waited on the phone for 40 minutes and was told I would be called back, never received the call. 2. Finally called back again and spoke with someone else who created a ticket to have a tech come out to diagnose issue. 3. Tech came by and saw that the original tech who set up the modem and DVR boxes hadn't screwed in the cables properly so the signal has been compromised from the beginning (2 years, supposed to be highest quality connectivity and has been on and off spotty) 4. Called in and asked for a credit and was told the cables not having been screwed in tightly enough was my fault and they wouldn't offer me more than 15 dollars. Terrible customer service, reps as well as supervisors have poor attitude. Only bright spot was the service tech who came out to residence, he was a bright guy and friendly/courteous. UPDATE** Just finally spoke with a supervisor and they did listen and rectify this, albeit after an inordinate amount of time wasted dealing with this. - Updated review from 1 star to 2 stars

I was Xfinity for two and a half years in my Boston apartment. While I started at the promotional…read morerate of $40/month I was paying $95 at my second anniversary. Is the service improving that much to have affected a more than 100% increase? Also when I went to cancel my service due to a move, I first spoke with someone who was trying to push for me transferring my service to whoever was going to be taking over. That they would offer them a good rate of $65/month, $30 less than what I was spending. I was confused at first and then peeved that they'd have the audacity to try to both use me to help them get a better better rate with the new tenant and also tell me Id been paying at least $30 more than what I couldve been paying. I should've just hung in though because at least that guy seemed the least bit competent. The next agent I spoke with said I needed to wait 15 minutes on the line to cancel my service. When I questioned this, they told me that they need my consent throughout the process, and I reiterated that I gave them my consent, which is in all other world scenarios a one-time process. That they can cancel my service and follow up with an email confirming cancellation. She said as an alternative they can do this by email but it'll now take 3 days for me to receive a response. When I questioned the discrepancy between 15 minutes and 3 days, she couldnt give me a straight answer. I asked to speak to a manager and they asked why. I told them I didnt trust that my request was being taken seriously or that it would be fulfilled as requested, which was to remain online for the duration of the month. Turns out I was unfortunately right. They cancelled my service the same day, leaving me 14 days without internet. I wasn't going to call back after that. Abominable customer service. If you can avoid them, do.

City Locksmith 24/7

4.5

(135 reviews)

I was desperate to find a locksmith who could liberate my ebike from a pretty hefty U-Lock. I had…read morelost my only key along with some other bike keys on the weekend ...after searching everywhere I had been on my bike on Saturday. No luck. Ray - owner and expert locksmith - made room for me in his busy day this morning and with a powerful angle saw, he went to work on it. It took 4 cuts to free the strong lock and it involved a 20 minute recharge for his battery. While I will have to replace the lock, there really weren't any options. it was an older lock and the paperwork - if I even saved it, had long since disappeared. I highly recommend this operation. It delivers!

John came to our house the same day I called, even though it was not an urgent issue. He re-keyed…read moreour front door in a professional manner. John was friendly and took the time to answer any questions I had. I recommend John at The Lock Fixer for your residential lock needs.

Alarm New England

2.0

(16 reviews)

I was a long‑term customer of Alarm New England for eight years, and my experience steadily…read moredeclined over time. What began as a positive relationship eventually turned into repeated billing issues, including double charges and unexplained fees that required me to cancel autopay and change my card information. A major concern for future customers: Alarm New England locks their Honeywell Lyric panels with installer codes that they do not provide to the customer, even after the contract is fulfilled and the equipment is fully paid for. When I asked for the installer code, I was told I "did not have access" to it. This effectively prevents you from using your own hardware with another provider. Only after I sent a certified termination letter did the company suddenly reach out, offering to reset the code, but only if I powered the old panel back on, which I had already replaced. Service quality also declined over the years. One simple sensor installation took nearly an entire day, and phone hold times were often 20 minutes or more. I was also quoted an extremely high price for a basic battery replacement, which came with pressure to sign a new multi‑year contract. I have since switched to a local company that provides full access to my system, transparent pricing, and no long‑term contracts. Based on my experience, I would encourage others to research alternatives before committing to Alarm New England.

I am 70 years old and this is probably the worst company that I have ever experienced dealing with…read more There monitoring service is actually worst than the products that they install. False alarms that they can't correct without hundreds of dollars in extra charges and long wait times to get resolved.

American Alarm and Communications

1.8

(33 reviews)

Technician James is OUTSTANDING in expertise, explanations, repairs. He was efficient, effective…read moreand a pleasure to work with.

We have been loyal paying customers for the past 10 years. Our carbon monoxide alarms started…read morebeeping and they would not send a tech out to look at the system so we had to call the Winchester fire department. Do not use this company.

PROFESSIONAL INSTALLS INC

(6 reviews)

Did a good job, look forward to using again. They did my surround sound for us in living room and…read moreexterior with Sonos

We hired them to install a nest security system as well as a ring system in our house. They helped…read moreus with that in addition to moving our wireless routers for better service throughout the house inside and out. Reasonably priced. Efficient and friendly. We would hire them again.

Newburyport Lighting Company

(7 reviews)

Patronizing a local business often involves tradeoffs, but not here. Reasonable prices, high…read morequality, great designs, and friendly, knowledgeable serive. If you see something that's close to what you want, ask about it--many of the display items offer different finish, size, color, and globe options. If illuminating your home with a sense of style is what you seek, this is a great choice for lights and ceiling fans.

Cute local lighting business by the water in Newburyport. We went in there so my dad could check…read moreout their lighting options and get ideas for his house in Virginia. He didn't buy anything but did leave with a catalog. They are very friendly there, knowledgeable, and helpful. Great definition of a well run local business. The place is crowded with all types of lights - hanging, chandeliers, lamp posts, wall lights, in door lights, outdoor lights, weather resistant lights, etc. Go there to get ideas and talk to the knowledgeable staff. It's pretty expensive stuff but that's because it's high quality and many are made in the area. They also have a bathroom and will let you use it (unlike the Visitors Center/Chamber of Commerce!)

Aloise Electric

4.7

(40 reviews)

I have used Adam numerous times for electrical work. He is friendly, punctual and communicative…read moreabout the work. I would definitely recommend him for all kinds of electrical work!

Responded fast. Great communication. Service price was surprisingly reasonable. Highly recommendread more

Vessen Home Improvements

(65 reviews)

I can't recommend Vessen Home Improvements highly enough. Serge, the owner, was outstanding from…read morestart to finish. I contacted him after, unfortunately, hiring another contractor only three months earlier who did a sloppy job and left me looking at crooked doors every day. Serge and his team came in, replaced all of them, and the workmanship was outstanding. Our project involved replacing 13 interior doors (including 3 double door closets), and because our home has non-standard door sizes, it required extensive measuring and planning. Serge took the time to carefully measure everything multiple times and even researched the best sources to find the right doors rather than taking shortcuts. He also replaced a bathroom threshold and completed a few other projects, all with the same attention to detail. Throughout the project, Serge was exceptionally communicative, professional, and reliable. His crew was hardworking, respectful, quiet, and left the house clean at the end of each day. Most importantly, the quality of the workmanship was exceptional. Serge is a true perfectionist, and it shows in every detail. The doors fit perfectly, operate smoothly, and the finished product exceeded my expectations. If you're looking for someone who takes pride in his work, communicates well, and delivers outstanding craftsmanship, I would wholeheartedly recommend Serge and his team.

quality repair, good communications!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

Bushi Plumbing and Heating

4.8

(82 reviews)

i usually like to call for 2-3 quotes but only did 1 with with Renato and he seem like a fair…read morestraight shooter with reasonable prices so i just went with him. got my water heater replaced, he prompted me that my pipes have not been in compliant since i bought my condo, also recommended to install automatic shut off valve. all the recommendations makes sense so i went with him. he was out the next day and finished job same day. no issues so far so would recommend him if you are looking for a good plumber who knows what he's doing. i got my property inspected as a new unit and the house inspector did not make any comment on the proper pipe that should be installed on a water heater.

These folks are awesome! They came out and replaced my hot water heater the next day. The folks…read morewho did the work were nice. They were reasonably priced and knowledgeable.

Distinct Plumbing Heating & Gas Fitting

(72 reviews)

I highly recommend Distinct Plumbing! The water flow from our kitchen faucet had been slowing down…read moreconsiderably. In a very short time, Distinct set up an appointment, identified the issue and fixed it. Transparent and quick - I would definitely call again.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

Affordable Mobile Locksmith

(85 reviews)

Nothing but positives here!…read more Needed a fob for a new-to-us Civic and sent the word via Yelp's messaging ... Mati responded right away, came to the house, and did the work quickly for a fair price. Side note: I couldn't open the fob that came with the car because of a stripped screw. Mati tried for measurable minutes at no extra charge! And thanks to his effort, I did manage to get it open later on. Nice guy besides. Will definitely call again if/as the need arises!

Mattie was great. Very communicative as we set an appointment, on time and great price. Explained…read morewhat he had to do to rekey the locks and set expectations (which he exceeded).

Nick4Upro Handyman

(17 reviews)

Mykola "Nick" is amazing and I highly recommend him for anything you may need. Great personality,…read moreexperienced, flexible, prompt, and professional. I have nothing but great things to say about him and will definitely be reaching out for any future home projects. He's easy going, on-time, and up to any task. 100/10 would recommend him to anyone looking for exceptional work. Also adding that he is an honest man and has your best interest when it comes to renovation projects. He will tell you honestly if he can or cannot do it and what he would recommend as a next step.

They did an excellent job installing the wall gym for my kid. It took a full day of work, but the…read moreteam was professional throughout and took the time to find the best mounting solution without damaging the wall trims. They arrived on time, charged a fair rate for a full day's work, and cleaned up thoroughly afterward. I'd definitely recommend their service!

All Electric Daniel Voicila

This is not your usual Electrician, Daniel Voicila at All…read moreElectric is a true man installed in my home fire alarms upgraded all basement light fixtures, and made easy and comfortable solutions in my home, AC DC panel upgrade chicken light recess, bathrooms fire alarms wired, and much more his attention to detail is an eye of an eagle. He offered me subtle but efficient home light improments in my house in Lynn Massachusetts. His prices are right on after a good day of work he is more than reasonable and he is top notch electrical man you don't want to miss.

I looked for a long time to find an electrician who could do a small job to fix a light in my…read moreliving room fan which had stopped working. Daniel came over the same day and spent over an hour diagnosing the problem and advising me what to do. He didn't even charge me for a service call. A few weeks later he installed a new fan with lights that brightened my living room better than ever. I would highly recommend him

SherlockLock

4.5

(24 reviews)

Sam is the best, arrived quick and on time, very kind, polite and professional, identified the…read moreissues quickly and get the job done seamlessly and efficiently In the history hottest day in Boston. Highly recommend

Honestly, they are really horrible with communication. I called a week ago and set up a time to…read morehave them come to do a remote on my vehicle. The day comes, and I don't hear anything from the guy I spoke to, so I messaged him at the time he was supposed to be there, to which I got back, " I can't make it, sorry. I'm stuck. With kids, sorry." I took the time off from work to meet him and didn't even get the respect of communicating he couldn't make it beforehand. The only reason I got a response was because I reached out to him. I tried communicating multiple times and was left unread. So I called again, and the woman took down my information again and said that the tech would get in touch with me. Shocker, no one ever did. I reached out to the original guy in hopes he was the one, as I really need to get this remote. He said, "I'll do it." Perfect, great. Day comes, and I messaged him in the morning to verify before I left work early again. He sent me someone else's name and number of the tech that would be doing it. So I reached out to the new guy and verified he could be there for 3 p.m. He said he could, and he actually showed up early, which I felt bad because I wasn't home right when he got there, but even he said I should have gotten a discount for making me wait so long to have this service done, but they weren't having that. I get life comes up, but lack of professionalism and courtesy is unacceptable. Being left unread and ignored for days when I was asking to have a service they provide done is just wrong. Luis was prompt and super fast, but the rest of the experience with this company was unprofessional and lacking basic human courtesy. To update my review, they had Luis messaging me to remove my review because he was worried they would fire him for a bad review, even though I specifically mentioned him being the only good part of this experience. I told him that I was going to leave my review as it wasn't against him; it was against the company for their poor handling of my situation and their lack of professionalism. I said if they would like to call me to talk to me about it, that would be completely fine. Well, they did, and the man I originally spoke with kept telling me I should remove my review because, "things happen" and I should understand. When I told him that Luis was the only good part of the interaction and that my review would remain up, he became aggressive and said, "I hope you get what is coming to you." I have never in my life had a company be so unprofessional and not only not try to fix the issue but bully me into removing my review, then take it out on the employee who actually did their job correctly. Luis had messaged me to tell me that they laid him off from the company due to bad performance. 1- That is absolutely ridiculous as he was the ONLY good part of this entire situation. 2- It is absolutely absurd to have an employee messaging a customer to have reviews taken down or changed. Have a better business practice, and you won't receive bad reviews. They should be absolutely ashamed of themselves to retaliate against a good employee for their poor business practices and unprofessionalism.

Melendez Electric

4.0

(9 reviews)

Every time I have an emergency, these guys can come right away! I can always count on them. I will…read morenever use anyone else but Melendez Electric. Ricardo is awesome as well as his guys!!

Fast response and they came right away to fix the toilet on short notice. They were prompt and…read moreprofessional.

Pro Painting Services

(69 reviews)

HIRE THEM FOR ALL YOUR PAINTING NEEDS!! Peter and Simon from Pro Painting Services are a joy to…read morework with. I bought a new place and could not stand the paint color in the master bedroom so looked around on Yelp and Google for the best painters and I won by finding this company. Simon heard my angst with the paint color and was able to squeeze me into their busy schedule that was booking out into late July. Peter and Simon came the next day and immediately started protecting the floors and the furniture in the room and taping the walls. Their work is crisp and detailed and they truly cared about making sure I was happy by giving me the time to look carefully at the space. I never felt rushed. They even painted the guest bathroom that wasn't in the original plan. I LOVE the work they did and cannot recommend them enough. People who actually care about the quality of their work. What?! Amazing,

Had Pro Painting paint many rooms of the house I purchased. The paint jobs were excellent and…read moreexecuted with great prep & protection of floors, etc. Simon is a true professional and a pleasure to work with.

Tristar Electric - lighting - Updated August 2026

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Jusczak Electric

Last week I had them come out and quote to put in an EV and RV plug in my garage. Their quote was…read morevery fair and they were able to do it within a week. The two young men that came out were prompt, courteous and very professional. The wire and conduit runs were very clean and completely level and square. Yes it is my garage, but it looked great when they were all done. Couldn't be happier.

Jusczak Electric is the best contractor, I've worked with by far. Extremely professional,…read morecommunicative, and fair quotes compared to others. Work was performed on time, and perfect. The owner Brandon even came to check on the job several times. Couldn't ask for more!

Klostermann Electric

(6 reviews)

Joe came over at 4 on a Friday to handle my electric issue in my shed. He loved my dog (and his…read moreconstant jumping) and did everything he could to figure out why we didn't have power. He quickly figured out it was a tripped outlet in my garage and went on his way. I couldn't be happier with how fast he figured it out. I could not recommend Joe more and will be using him for any electrical issues I have going forward.

Klostermann Electric is great! We had several outlets that tripped by what seemed to be a circuit…read morebreaker. After toggling the breaker myself I could not resolve the issue. Klostermann was able to come out the next day to fix the issue. They are reasonably priced, professional and honest. This is the second time they fixed an electrical problem for me.

Lowe Electric

(1 review)

Dave Lowe was the electrician responsible for designing and wiring my entire 4000 sqft gut…read morerenovation of our 1880s victorian house. He made such a positive impression on us for that experience that we've reached out to him for home electrical needs since the remodel, and he's been an absolute joy to work with. A few things i want to highlight: 1. Responsiveness: Dave is quick to respond and readily available; this is definitely not the case with many electricians (or contractors, for the matter). I also appreciate that once you've done business with him, he keeps you in his contacts - having a pointperson to go to who knows your house, particularly for the ins and outs of circuitry...SO helpful. 2. Professionalism: Dave is always very courteous when entering our home. For example, he is aware we don't wear shoes in the house; he's always thoughtful and asks us about expectations + puts on booties when in the house. Super helpful, given I have little kiddos running around. Another example - we had a piece of glass on a lighting fixture break in the install. Dave replaced the piece, no question asked, no cost to us. 3. Quality of work: Like I said, 4000 sqft of lighting is a lot of lighting (and electricity). We've had no issues, and honestly he was helpful in those early days when we were figuring out what the right thing to do for our home was. We even had him working with some newfangled technology (smart home stuff); he did it with ease and we're super happy with the end-product 10 for 10, happily continuing to work with Dave, and happily recommending him to all friends and family.

Barry Noone Electrician

(3 reviews)

I've hired Barry for multiple projects over the past 2 years since buying my new home. Great value…read moreand great quality work. Highly recommend. He installed recessed lighting in 3 bedrooms and my built-in entertainment center. This year, I finished my basement and switched from electric baseboards to a gas furnace. Barry ran the new wiring for the furnace and AC condenser, plus all the various smoke detectors and lights in the entire basement. He gets the job done quickly and best of all he leaves the space cleaner than when he arrives.

Barry Noone was very quick to respond to my emergency situation. He called me ten minutes after my…read morefirst call to him and said he could come to me as soon as he could. I'm very appreciative to Barry's attentiveness and authenticity!

David Electrical Contracting

4.5

(10 reviews)

I've used David Electric since I first bought my house. Buying an old house meant lots of updates…read more New outlets, phone jacks, lighting, upgrading the box to handle larger capacity so that I could use the toaster and the coffee maker at the same time. Lots of work! The guys at David Electric came & did me up. The cost was well under the price I had expected to pay. The employees were prompt, neat, polite and cleaned up after themselves (yay!). In the years since I've had them out for a few other lighting changes. My beautiful expensive dining room chandelier had some manufacturing issues. The hooks used to hold up the chandelier would break. Yeah always fun to look into the dining room and see the chandelier hanging by two out of three arms! But the boys at David Electric replaced all the bad hooks once I got replacements. Next big job is to replace some seriously old wiring. Got a great price on the job. Now I'm just saving up my pennies so I can afford it. No doubt as to who I am gonna call when I'm ready though!

I just had central AC installed by Callahan AC and Heating of N. Andover, who uses David Electric…read morefor all of the electrical portion of the install. Al, Shane and Jason came from David Electric. They went beyond what was expected and I am forever grateful for their kindness and professionalism. I will certainly call them again if I need electrical work done. Thank you so much for helping today!

Shalsi Electric

Tony did a great job rewiring the 4-BR second-floor owner's unit of our recently-purchased 100 year…read moreold Somerville 2-family. We had overhead lights hanging from bare wires, no grounds in any outlets, switches that didn't always work, and dangerously old BX cable throughout the property. The main front stairwell had no light at all. Tony and his crew installed an upstairs service panel, removed all the BX cable, pulled new romex, added workboxes throughout, added new outlets and switches and replaced existing outlets and switches, and so on. They added completely new kitchen lighting, including under-the-cabinet lights. This was a big job and Tony and his crew were here full-time for several weeks. We now have modern, safe, and reliable wiring throughout our home. This work was done about six months ago, and we've had absolutely zero problems afterwards. No callbacks, no hidden issues, none of those unpleasant surprises that so often reveal themselves a few months after the contractor finishes. He delivered everything we asked (including handling all the necessary approvals and permits from the town), and gently guided us through some decisions that we hadn't considered. Tony graciously handled the complications that always happen in renovation projects like this. Tony and his crew were trustworthy, easy to work with, and professional about everything they did. My wife and I both noticed and commented on the top-notch crew that Tony brought with him. Best of all, the work was done on-time and on-budget. I highly recommend Tony, and we'll continue to use him whenever our properties require an electrician.

Tony is professional, knowledgeable, reliable, pleasant to work with, and most of all, trustworthy…read more He walked into my project which was half-finished with unknown problems and way past due. Tony and his friend Joe who is also a great electrician got the job done in a very reasonable amount of time and did not stop until they finished the project. Not only do I recommend Tony to others, I will always use him as my electrician when needed. He's earned every star.

East Coast Boilers

Benoit has done much work for us in the past, and will continue to be our family plumber. He is…read morevery reliable and fair. His work is very high quality and he always answers his phone when we call. He has repaired and later replaced our oil boiler, installed our garbage disposal, helped us through a pipe freezing, and helped us will air pocket issues. Highly recommended!

I needed a plumber to look at dripping boiler before sale of house! I got a response within minutes…read moreand he was on-site making repairs within an hour. So good to have and know a plumber I can trust, is reliable, and is meticulous at his work. I didn't even have to clean up after him Totally recommend as a home owner and real estate agent!!!

Cannon Electric

3.7

(6 reviews)

I cannot recommend Pat Cannon highly enough ! He and John installed a vintage ceiling fixture that…read moreproved to be problematic . They did not give up and now the fixture and new dimmer switch have pride of place in the dining room . Pat has been my electrician for over thirty years and has always been prompt and courteous in his dealings with me. In my opinion he is worth every penny for the safety of his work and the peace of mind that brings . He does a wonderful job and I am lucky to know him. You would be too !

Pat and team were involved in a major reno to our home and did a great job! Would highly recommend.read more

Matthew Hamilton Electric

(1 review)

Matt moved a light switch to a different wall for our house. He's professional, punctual, and easy…read moreto work with. I would hire him again without hesitation.

Paul Eklund Electrician