I can't say enough good things about Northeastern. We have had to call on them twice in the past…read moretwo weeks and they were here the same day. They were able to access the problems and fix them with knowledge and skills I haven't witnessed in a long time! Don and his helpers were professional and friendly and their costs were quite reasonable!!! 5 STARS!!!

They are the best., from the office personnel (Grace) to the Techs, and Don the owner. I highly…read morerecommend them for your HVAC needs. Sign up today, you won't be sorry.

I called on a Sunday, as the heat had gone out Saturday. Within 30 minutes I had a return call…read morefrom a technician (Jordy?) who said he'd be right over. He was here in about 70 minutes (fair enough, I live ~30 minutes east.) He was polite, efficient, corrected the problem, and gave me sound advice. Despite the several negative Yelp reviews (I called Long because the Google reviews were mostly positive, and because they are specialists in the Heat/air system we have.) I am quite glad I was able to see past the many negative reviews (though, knock on word, my furnace didn't require a significant repair.) The person who initially took my call, also, was very polite and professional. Btw, the charge per hour on a Sunday, was $225. I am not made of money, but I thought that was quite fair (have you ever called a plumber on a Sunday?) I am likely to become a regular Long Energy customer.

After being a customer for 15 years and spending over $14,000 on a new natural gas boiler and hot…read morewater tank at one of my properties they refused to service my boiler during the below zero weather in 2026 for at least one week. The reason was they must take care of their oil and propane customers first because they make recurring money on them . The lady in the service department was also nasty. At the risk of my system freezing I found a local one man company to fix it right away. (stay away from Long Energy) Just look at the other BAD reviews

The CEO of the company, Heather, in a conversation we were having today to work out my plan to pay…read morethem, cursed at me. Yesterday she accused me of not returning her phone calls. Meanwhile I have not received any voice messages from her. She also threatened to take legal action. I don't care how good your technicians are. One bad egg makes it all turn rotten.

I've used these folks for years for my heating and hot water plumbing needs. They are responsive,…read moreknowledgeable, show up on time and do good work for a fair price. I highly recommend them.

Randy was quick to respond, professional and even showed up early to our appointment. His price was…read morefair and he did a thorough job cleaning our system. Even went the extra mile to replace our filter and point out a leak from corrosion that went unnoticed. Great job!

Great place for parts and advice. Been going here for years and never been disappointed. Don't…read moreorder your parts online! Bring the broken thing to them and if it needs testing they sell you only what you need..

Well, in order to do business with a company, they need to be open during their advertised business…read morehours. Being open doesn't just mean being able to walk in the door. It means being able to call and talk to someone on the phone. It is 9:31am on a Saturday. Their hours are advertised as 9am-3pm. They don't even have an automated message. So, unless there was an emergency this morning, these guys have to do better with being available when they say they will be! Very disappointed as they are one of the only companies in the area advertising open hours on a Saturday and I need a part they probably have in stock for my dryer! **UPDATE 9:34am - found out on FACEBOOK they are on their "summer hours." Not everyone has a Facebook, nor would I look to Facebook when I am trying to find an appliance parts store, but here you have it, folks!**

I love this appliance store! They have a huge showroom, multiple locations, an enormous selection…read moreand friendly staff! Many people here know me by sight and name! I have a dedicated salesperson who takes great care of myself and my clients. We are not disregarded or given the run around here! They also don't try and sell you the most expensive item because they get a higher commission on it, they really care about what you want and will make you happy. Praise indeed!!

Purchased a washer and dryer from Marcella's and had them deliver, hookup, and remove the old…read more These guys worked like a precision team, each one knowing what to do never getting in the others way, and so courteous it was amazing. This is a reflection of the company overall. What a pleasure to do business with.

We are very pleased with the service we received - friendly, prompt, professional kitchen range…read morerepair reasonably priced. We would definitely recommend JDL Appliance Services and will call again next time we need a repair.

I'm always braced for the worst when using a new repair service, so JDL was quite a pleasant…read moresurprise. Justin got back to me promptly, showed up the next day, and fixed my Samsung dryer in less than an hour, at a very reasonable price. Will definitely use JDL for future repairs.

Needed a stormwater drain hydro jetted, but not a emergency. Tech took care of it in about 15…read moreminutes. If you're wondering, the base cost was $55 for the trip, and hydro jetting service was $285. But it is what it is.

I received updated communication from the company that a refund was made and a charge was applied…read moreincorrectly. My previous review should not be considered as they did rectify the situation.