I love this appliance store! They have a huge showroom, multiple locations, an enormous selection…read moreand friendly staff! Many people here know me by sight and name! I have a dedicated salesperson who takes great care of myself and my clients. We are not disregarded or given the run around here! They also don't try and sell you the most expensive item because they get a higher commission on it, they really care about what you want and will make you happy. Praise indeed!!

Purchased a washer and dryer from Marcella's and had them deliver, hookup, and remove the old…read more These guys worked like a precision team, each one knowing what to do never getting in the others way, and so courteous it was amazing. This is a reflection of the company overall. What a pleasure to do business with.

I brought in an old Simplicity vacuum that had sucked up something it shouldn't have and was making…read moreloud grinding noises and smoky smell. I brought it in Thursday afternoon and they had it fixed up and looking as good as new by the following Monday morning. The gentlemen there were so nice and knowledgeable and fixed my old vacuum for a fraction of the cost of a new one. Completely recommend them. This place is truly a hidden gem.

Marty and the entire staff at Lexington Vacuum are excellent. The service is prompt and through…read more Marty takes the time to ask how you'll be using your vacuum and steers you to the least expensive, appropriate model/make. If you need your current vacuum serviced or repaired - Lexington is the place to go! Lexington Vacuum also carries bags, filters, and other equipment for a vast array of vacuums. I have benefited from the personal service at Lexington Vacuum, both for my personal vacuums for over twenty years, and for the vacuums used to clean a church where I was responsible for property maintenance. Thank you to all of you at Lexington Vacuum! Stephanie Kite

Justin was able to schedule a service call within 24 hours of my call, and graciously rescheduled…read morewhen I had something come up. He had our dishwasher running good as new by the time left. I would HIGHLY recommend JDL Appliance Services.

We are very pleased with the service we received - friendly, prompt, professional kitchen range…read morerepair reasonably priced. We would definitely recommend JDL Appliance Services and will call again next time we need a repair.

Our brand new Whirlpool fridge started to have huge temperature fluctuations, one day everything…read morewould be frozen, then a week later, it would be above 45 degrees, and we would throw the food out as a safety precaution. We called Whirlpool, and they assigned a repair company. Some of the dumbest individuals I've ever came across. After two weeks of dealing with them, I called Whirlpool back, and demanded that they send someone better. I can't say enough good things about the Appliance Specialist. I was able to call, and either get a hold of someone, or get a call back in a reasonable time. They never forgot about us. They were great at knowing the equipment, and dealing with Whirlpool to get the correct parts sent. They were great about Covid safety. I know who to call once my warranty runs out.

The technician was great. Fixed the problems quickly and efficiently…read more The office secretary was poor. She didn't check her emails for 2 days, to see my confirmation of the appointment. Then she got snooty when I called to see why the technician never showed up for the first appt. Poor communication skills.

I called with some questions about my front loader and the gentleman who answered was very helpful…read more Gave me suggestions to try that would actually avoid him having to come to the house for a service charge. I really appreciated he was willing to help without saying he needed to come to the house for a service call. If his suggestions don't work, I will definitely call him to come to look at my washing machine.

Great service, prompt, professional and reasonable! He is a complete professional. I totally…read morerecommend them!!

Would give zero stars if possible. Showed up to my house on a day and time that was not agreed…read moreupon. Did not offer me a new appointment. Did not try to accommodate me or remedy their screw up in any way. Informed me of a "cancellation policy" to which I never agreed and refused to refund my $100 deposit. Not sure if they are in the business of repairing anything (well) as there was never any service performed. Instead, I was scammed out of my deposit. Interesting way to do business. Would not trust these people. Will report to city, state and BBB.

Kevin serviced our dishwasher that kept giving an error message and wouldn't finish a wash cycle;…read moreat times wouldn't drain fully. Instead of just replacing the pump first, suggested we try it with the drain hose in a different position that would let water through easier. Appreciate the honesty on that. Also gave me good advice on how to keep some of our other appliances maintained and had him take the back off of our refrigerator to clean the double coils (never cleaned by the previous house owner.) I would recommend KB's and would use them again for appliance repairs!

About two months ago, Kens Appliance sent Matt to my home to look at my Samsung oven that had never…read moreworked right. He was very knowledgeable and explained things well. I thought their prices were very fair. When the stove was pulled out there was evidence of mouse chewing and other activities. After Matt and I went over my options I decided to purchase a new range. I really appreciated the time and information Matt went over with me. He is a very nice person. I will deffinately recommend Kens to anyone needing appliance repair. They came highly recommended to me from another appliance repair store that does not service my stove brand. Thank you Matt.

Contacted them about two very simple appliance issues. Was told the diagnosis charge would've been…read morewell over $200, which I was told would *not* apply to the final cost if I had the work done. No thanks.

The Mel Carr staff shows up promptly. They wear foot covers so they can avoid tracking dirt into…read moreyour home. They try to provide good service but their prices are much higher than other area electricians. Sometimes two or three times higher. Best to compare costs before hiring them. They also encourage customers to join service programs which bill monthly fees regardless off whether they make service calls.

I've used Mel Carr for electrical work since I purchased my older (antique) home in Troy. It has…read moreneeded a lot of upgrading and the quotes have been reasonably priced, flexible (as in more than one option offered) and each option well explained. The work itself was done professionally and conscientiously, and the electricians are respectful of the space and leave it clean. So far they have done 5 jobs on this place and another is upcoming. Highly recommend.