Our brand new Whirlpool fridge started to have huge temperature fluctuations, one day everything…read morewould be frozen, then a week later, it would be above 45 degrees, and we would throw the food out as a safety precaution. We called Whirlpool, and they assigned a repair company. Some of the dumbest individuals I've ever came across. After two weeks of dealing with them, I called Whirlpool back, and demanded that they send someone better. I can't say enough good things about the Appliance Specialist. I was able to call, and either get a hold of someone, or get a call back in a reasonable time. They never forgot about us. They were great at knowing the equipment, and dealing with Whirlpool to get the correct parts sent. They were great about Covid safety. I know who to call once my warranty runs out.

The technician was great. Fixed the problems quickly and efficiently…read more The office secretary was poor. She didn't check her emails for 2 days, to see my confirmation of the appointment. Then she got snooty when I called to see why the technician never showed up for the first appt. Poor communication skills.

I called because my washing machine was giving codes and none of the fixes I could find online were…read moreworking. I spoke to Northwind and when I gave the model of the machine I was told it wasn't really worth repairing. No pressure to buy anything from Northwind and honestly he could have come and charged a service call. I appreciated the honesty and I will keep them in mind for any further issues that may arise.

The guy was very niceman my husband said wee got a dryer from them now my brother going to get…read morehis dryer fixed I told my brother Mike to call them

Dave from Dads Appliance Repair responded quickly ti my request for an appointment and was able to…read moreschedule a service call for the next day. He arrived on time and was very friendly and professional. He diagnosed the problem with our propane oven and was able to fix the problem while he was there. I will be recommending Dads Appliance Repair to my friends. Ddo not hesitate to contact him if you need work done. Dave Waite West Charlton, New York

Critical: Value I have used Dave from Dads at least 5 x . He…read morehas always been a little on the pricey side . Every time I have used him the price increased . Today I had a faulty switch on a GE range . He took about 10 minutes to switch it .He charged me $365.60 . Idk what his problem is . Nobody likes to feel like they were taken advantage of . If you use him get the price first or you will be sorry . If I could give him a half star I would . Would not recommend him

great job! had our SKS gas stove delivered today, kept us informed as to when our stove would be…read moreinstalled. The fellows were professional knew exactly what they were doing made sure the stove was level and aligned with the counter, made sure everything worked and answered our questions. It pays to do business with a full service company. Start to finish top notch!

We really regret getting our appliances from Earl B. Feiden. We bought an LG fridge, along with a…read morenew dishwasher and induction range (all recommended by Wirecutter). The fridge was dead on arrival, so Feiden replaced it ... with another fridge that didn't work. They said they had no idea what the problem was, so we ultimately switched models. Ten days after the dishwasher was connected, it started showing an error message, and trying to get a technician out here to fix this brand new appliance has been a nightmare. Feiden doesn't seem to care that so many of its appliance are defective--everyone I've spoken to has shrugged their shoulders, as though this is all totally normal. I would avoid them at all costs.

He came over same day and fixed ice maker. Followed up next day to make sure it worked.read more

I got a dryer from joe not even a year ago and I have had nothing but problems with this dryer .He…read morecame to look at it and said $300 to fix it,I just got this dryer from him not even a year ago and already not working right.I paid him $300 for the dryer and already he wants me to give him $300 to fix it.He's horrible guy to deal with and just wants to make money for junk.DO NOT BUY YOUR APPLIANCES HERE you will regret it.Your better off buying brand new.

Great service, prompt, professional and reasonable! He is a complete professional. I totally…read morerecommend them!!

I called with some questions about my front loader and the gentleman who answered was very helpful…read more Gave me suggestions to try that would actually avoid him having to come to the house for a service charge. I really appreciated he was willing to help without saying he needed to come to the house for a service call. If his suggestions don't work, I will definitely call him to come to look at my washing machine.

I called Don's on a Monday morning after my dryer broke over the weekend. John got back to me in…read moreless than an hour and diagnosed my problem over the phone. He said he thought we would need a replacement kit (on no... did this mean no dryer for an extended period of time?! I have three kids who play sports, that would be a disaster). WELL. John went out and got the replacement kit THAT DAY, and was at my house that afternoon. He fixed the dryer on the spot. He was so professional and knowledgeable. There aren't enough stars for me to give; he totally saved us. I can't recommend this business enough.

I have called Don's Appliances twice in the past month-first to replace noisy freezer fan and then…read moreto repair my GE Dryer. Both times John (Don's son) responded to my call within an hour. Both times he was able to provide same-day service and completed the repairs in a very timely manner. He is honest and professional and charges very reasonable rates. It is a no-frills operation as he is a 'one man' business--which means no on-line scheduling or text reminders but I prefer his 'old school' approach to the shiny 'high visibility' places that put me on hold, schedule me out for weeks and charge a fortune. I highly recommend John from Don's Appliances.

We are very pleased with the service we received - friendly, prompt, professional kitchen range…read morerepair reasonably priced. We would definitely recommend JDL Appliance Services and will call again next time we need a repair.

I called JDL because my GE dryer was not working properly. Justin responded on same day --Friday…read more-- and set up an appointment for the following Tuesday. Nice. Justin came to repair the dryer 18 months ago prior: different problem. The heat sensor needed adjustment. Problem solved. Now, the dryer was not "drying" clothing. He checked the outside air vent and the end cap was totally covered in packed lint. He cleaned the end cap and cleaned the duct that connected it to the dryer. He was done in 30 minutes, and I was able to tackle the laundry that had accumulated. Justin explained the problem in terms I could understand. The uncleaned end cap caused the dryer heating unit to turn off. He told me that someone could check the outside vent a few times a year to prevent the recurrence of the problem. My GE Dryer is now working great. I am pleased I do not have to replace the seven year old appliance. It was another positive experience with JDL Appkuance Repair.