Called and got voice mail. Left message with phone #. One week later no response. This is not a…read moreserious business. Imagin how they would react after they get your money. At least I learned before hiring.

Phil came out right away and made sure everything worked! He was meticulous about finding the…read moreleak, repaired it and then called/text us to assure his work met our expectations!

Replaced my 24 foot pool liner, rails and caps. Had a few hurdles than needed to be addressed but…read morethey new exactly what was needed and followed up with their solution. Great job!

From the owner: Our Company has exceptional experience int the pool industry! Over 22 years an still going strong…read more We provide excellent customer service, an professional quality work to everyone we do business with! We take pride in our work as always an continue to do so with all of our jobs .

Educated us, created relationship, no money grab for first timers!! Hire them! Timely service!read more

The guys at Minooka know their stuff!! My pool is always…read moreperfect, my equipment is running optimal and best of all, I don't have to lift a finger!! Cyrus is living his best life!! Thanks Joe and Aiden of Minooka Pools!!!!

I had a great experience with Caribbean Pools. Scheduling an appointment was very easy, and the…read moreperson who answered the phone was friendly and extremely helpful. Jason and Nathan McClurg came out to find a leak in my pool, and they were fantastic--very knowledgeable and professional. They explained everything they were going to do beforehand and made sure I had the chance to ask any questions. After locating the issue, they clearly explained my options and were able to fix the problem on the spot. Their admin staff is also professional and a pleasure to work with. I couldn't be happier with their service--highly recommend!

Very Professional people, Zack M. Helped out a lot, highly appreciated them coming out and helping…read moreout with our pool.

Fantastic Service, Highly Recommend!…read more Cruz and Jon were amazing! They fixed my hot tub leak and opened my pool in one afternoon. As new pool owners, they even took the time to teach us the basics of operation and maintenance. Super friendly, on time, and efficient. Will definitely use them again and recommend to anyone looking for pool and spa services! Thanks again, guys!

I would strongly caution anyone considering Happy Pools and Spa…read more On August 7, 2025, I paid $4,050.30 toward the purchase of a 24-foot above-ground pool and installation. According to the invoice, the remaining labor balance was not due until the installation was completed. After taking my money, the owner, Genaro Cruz, repeatedly told me through text messages that he had my pool and that he would be coming to install it. Over the following months, I received numerous promises with scheduled installation dates, but each time he either failed to show up or canceled at the last minute. Eventually, he stopped responding to my calls and text messages altogether. As of today, nearly a year later: No pool has been delivered. No installation has been completed. No refund has been provided. I have kept the invoice, proof of payment, and extensive text message history documenting the repeated promises and missed appointments. I gave this company every opportunity to make things right before posting this review, but after months of excuses and being completely ignored, I feel other homeowners should be aware of my experience. I am now pursuing legal remedies to recover my money. If you are considering hiring Happy Pools and Spa, I encourage you to do your own research and proceed with extreme caution.

Had an appointment with Chris on 04-07-26 to look at the pool for a new liner replacement. Chris…read morewas nice explained what's was going to take place, gave the quote, and left. Reached out to see what we could do as for payments ( or payment arrangements ), Chris advised he woukd speak to his co-partner and get back to me. At the end of April I reached out in a text to see if there was any update, Chris responded that he would reach out br end of day. WELL, it still END OF DAY ( 06-08-26 )NOTHING but AIR TIME. HONOR, COMMITMENT, YOUR WORD, even LOYALTY. Those words mean NOTHING. It's hard to find a TRULY COMMITTED pool guy these days.. it's personal preference and luck of the draw..

Excellent job. Installed a Pentair pool heater. Were easy to work with and went beyond our…read moreexpectations Highly recommend.