Placed an online order with them, after 1 week no reply, thought I was being scammed…read more Tried to contact them 2 times, no reply, then they canceled my order for no reason. Now I'm screwed for my trip.

DO NOT USE THIS JOKE OF A MIDDLEMAN!!…read more Bought gas tanks for custom build bike and they didn't fit correctly. No way to alter or make fit correctly on a Harley Softail. Asked for return postage to send back and have gotten the run around ever since. PayPal was no help being categorically they had no selection for this. Next is credit card dispute. A joke of a company middleman drop shipper that is gna run himself out of business for the short term gain. AGAIN, DO NOT USE THIS JOKE OF A MIDDLEMAN!!

I had a great experience with High Desert Harley-Davidson. From the moment I walked in, everyone…read morewas friendly, welcoming, and willing to help without making me feel pressured. The staff was knowledgeable and took the time to answer all of my questions and make sure I found the right motorcycle for me. You can tell the people here genuinely love Harley-Davidson and motorcycles. The whole experience was professional, relaxed, and enjoyable. I would definitely recommend High Desert Harley-Davidson to anyone looking for a new bike, a used bike, or just a dealership with a great group of people. I'll definitely be back!

All my service needs for my motorcycle. I've always been great. I don't take a long ride without…read morechecking my bike out and they've accommodated me very very thoroughly 10 stars to the team and thank you.!!

I needed a part TODAY for my 2004 Wide Glide. On a referral from a friend, I called and spoke to…read morethe owner, Carl. Carl said he had the part and I told him I'd be right up. When I got there two options were sitting on the counter waiting for me. Carl's shop is spotless and organized. I will be back without question! Thanks Carl!

I purchased a 2025 Suzuki Boulevard C50T Special yesterday morning. I worked with Jeremy Weismann…read moreand could not be happier with his service and attention to detail. When I came into the dealership to sign the paperwork and finalize the deal, the bike was detailed, gassed up, and ready to ride. I would highly recommend working with Jeremy for your next bike purchase. Thanks for the great experience. Love the bike! (Steve)

I've been a loyal customer of this dealership for years, and their service department used to be…read moreone of the best in the area. Unfortunately, my recent experience was a major disappointment. They mounted my front directional tire backwards--a mistake no professional shop should make. Directional tires are engineered to channel water away from the contact patch and maintain stability at speed. When installed in the wrong direction, the tread can actually pull water toward the center, increasing the risk of hydroplaning. On a motorcycle, where you only have two small contact patches keeping you upright, this is more than an inconvenience--it's a serious safety hazard! Beyond wet-weather traction, reversed directional tires can affect braking performance and cornering stability. The tire's internal construction is designed to handle forces in a specific orientation, and mounting it incorrectly can compromise both handling and longevity. Mistakes happen, but this one shows a worrying lapse in attention to detail. I hope the dealership takes this seriously and improves their quality control, because riders depend on them for safe, reliable service.

I jdiscovered a nail in my tire the afternoon before a big ride where I was going to a rally where…read moreI would some old riding buddies I hadn't seen in over a decade. They didn't have the tire I needed but mounted the tire a found at the shop next door. I had never been in before and they were very busy. The Yamaha factory demo semi was there giving demo rides and the shop was very busy. I came after 3:00 pm and they were able to get my tire mounted. The shop next door? I have spent well over $1000 dollars on gear and tires in the last year but they couldn't manage to take care of me.

Never do business again with these guys!! Service guy was a complete joke, rude and could care less…read moreabout my issues. Had a couple questions and he couldn't even answer 1!!!To many other dealer s who want your business in town.

Over the past four years I've had my bike service by this dealership and up to this point I've been…read morevery satisfied with her service level. Recently, I had it serviced in preparation of a nine day long motorcycle trip and it was a complete disaster. Had a front brake job. Nothing was torque to spec. Many bolts were hand tightened. So this put me in a very dangerous situation. So overall, I would say it would have to drop to a 2 1/2 stars

My Navy vet' son has PTSD, and I saw two Ducati's advertised at Indian Motorcycles Boise. So,…read moreyesterday I called and got "Matt" on the phone, and I made a fair offer on the bikes, so I might help my son by teaching him to ride. Road therapy. "Matt" took the offer to his "manager," and they responded by actually substantially INCREASING the price of the advertised bikes. I asked "Matt" to go to work for me and try to negotiate a reasonable deal, and "Matt" promised he would talk to the owner of the store and get back to me this morning. Matt never called me back. No counter offer, no negotiation, not even a phone call, in fact, I think they necessarily jacked the prices up on the bikes to intentionally discourage me from buying them, in that I am out-of-state. Since I used to write for all the major biker magazines, I can tell you first-hand that bike dealerships, especially Indian and Harley dealers, used to not only have a heart, but they were professional, and square shooters, and normally went out of there way to accommodate our vets'. I would not recommend Indian Motorcycles Boise to anyone, and I do believe their business model will eventually fail by treating customers so callously.

Good people at the cycle shop. They always treat me fair. I have bought a few motorcycles, a…read morescooter, a moped, and a lot of parts. Buy from these guys with confidence

Have had good luck finding vintage parts there. But they failed to give me the title for a…read moremotorcycle I bought there five months ago. Refused to buy it back at my costs for repairs to get it running. Collected sales tax on the bike. Never paid it to the state. Accountant and longtime friend of owner is in prison, and owned the bike they sold me without a title.

I recently wrote a review for a local business that would not install motorcycle tires I purchased…read moreonline. The review was not glowing. This is the other side of my experience with online sales. Sam Tanzer at WPS, Inc. is the Shinko Brand Manager for the Korean tires I purchased online. After my experience with the local business I tried to do business with, I sent a frustrated email using the Shinkotireusa.com website. I had absolutely no idea where my email would go or if would ever see the light of day again. Three hours later I received an email from the Brand Manager of the tires I purchased. I thought that was pretty cool! He asked why they wouldn't install them and gave information I was looking for. We exchanged a few messages and he made me feel good about my purchase. The local business made me feel guilty. One last point is that WPS,Inc. does not sell to consumers. They deal with wholesale only. He did not need to communicate with me. He could have forwarded it to one of the businesses that he sells to. He handled it directly. That was nice. Thanks Sam

They absolutely suck, if I could give them ZERO stars I would. I ordered a chest protector from…read morethem over 3 months ago. They originally told me it would be here October 3rd. Now they say they don't know when it will be. THiS WILL BE THE TIME I ORDER FROM THEM.