Tucker floors was referred to me by my trusted contractor. They refinished our wood flooring…read morethroughout the house and even did some patching from termite damage. Our floors look great. He also installed new wood flooring in our neighbor's house and their floors turned out beautifully.

I managed a complete remodel for my son and his fiancee after they bought their home, gutting the…read morehouse, but leaving the existing, beautiful hardwood floors. In contracting with sub-contractors I looked for a good reputation and integrity. Mark had both, and came in with the lowest bid. Throughout the project he provided excellent advice on how best to preserve the floor during construction. He and his crew had to come several times to get his work done in the different stages of construction. They were always on time and courteous His crew gave excellent advice to my son's fiancee on color and surface type. They repaired the bad spots in the existing floor, making the repair seamless with the existing boards. My son and his fiancee are delighted with the final product.

All went as well as I expected. Couldn't be happier. On time, neat, great quality, would recommend…read morethem without hesitation.

I received professional service from start to finish. From the first appointment to assess and…read moreprovide a quote to the final installation, Juan Jose was professional, very pleasant, competent and reliable. There was a lot of coordination and everything went very smoothly!!

Avoid this company! Owner, Jon Schantz, would take money from owners, and never pay his…read morecontractors. Many attempts to collect, even sent to agent collection, but never received any call back.

I could not be more pleased with the work SRC build has done on my home. The entire interior was…read morerepainted, as well as the ceilings. Repaired baseboards, resealed deck, all outlets changed to 3-prong, replaced old water heater, replaced some piping that was leaking, fixed automatic sprinkler system, some heads were broken, and many other small jobs were done. The prices were extremely reasonable. The crew was timely, and the work was done 100% professionally with NO shortcuts! It is amazing to see how many contractors take shortcuts when you have work redone and can see the old exposed work. Terrible! SRC build had to either redo or repair much of the old contractors work. Highly recommend!

Expert level assistance selecting new hardwood floor and project management from sales associate…read moreJana Ashley. Flawless installation with very careful attention to detail from Alex and Tony. 10/10 experience overall.

Extremely poor customer service -- local customers deserve better…read more I reached out to Direct Flooring Outlet after seeing the reviews and wanted to get a local quote after finding the flooring I was looking for online. I used their website to request a free quote and was contacted by Dan Versman, the owner's son. Dan initially told me they would likely be able to match the price I had found and that he would put together a quote. What followed was one of the most frustrating customer service experiences I've had in a very long time. I received several one-sentence emails from Dan asking questions that I had already answered in my original email. Rather than continuing this back-and-forth, I simply asked if we could have a quick phone call to discuss it. No response. I then called the main office. The woman who answered gave me Dan's phone number and specifically told me to text him and that he would get right back to me. He never did. Not once. I waited until the following week, giving them plenty of time and being more than patient. Later that afternoon, I sent another email and called again. Eventually, at the end of the day, I received a response saying: "This isn't worth it for us, we're going to pass." That's it. I have worked in customer service for over 25 years, and this was honestly one of the worst experiences I've had dealing with a company. I wasn't asking for anything unreasonable. I was a local customer trying to purchase a substantial amount of flooring and simply wanted a quote and a conversation about pricing. What makes it worse is that I called the main office afterward specifically to explain my experience. I was told that Lou Versman would be informed and would call me back. He never called. At some point, businesses need to be accountable for the level of service they provide. If you say you're going to call someone back, call them back. If you say you're going to provide a quote, follow through. If you don't want the business, that's fine -- just communicate that professionally and promptly. Your website has a commercial talking about the level of service you provide to local customers. Based on my experience, that message does not match the reality of dealing with your company. I ended up having to order the flooring from over the hill, which was a major inconvenience, simply because a local company couldn't be bothered to follow through with a basic customer inquiry. And Dan Versman's lack of communication, respect, and professionalism was obvious throughout this entire experience. The lack of care and respect shown toward a potential customer speaks volumes about how seriously he takes the people who are trying to give his business their money. And Dan -- giving your own company a 5-star review and then the company responding to that review looks pretty crooked from a customer's perspective. At the very least, it raises some serious questions about the credibility of the reviews on this business. SMH. If you're looking for flooring, go somewhere else. There are companies that will actually communicate with you, follow through, and treat you with basic respect.

John Crow not only refinished our 50 year old hardwood floors, he added new hardwood in a added…read moreaddition that needed to match exactly with the original floors. What a challenge. I thought it would be impossible, but he said he could do it. Not only do the original floors look gorgeous again, but the new added section is seamlessly blended with the old. The new addition looks as beautiful as the old restored floors! John is truly a Master. We are in awe and will be eternally grateful. The restored floors are a work of art yet incredibly resilient. And like others said... no dust during the process! He and his team cleaned up afterwards without a trace. We highly recommend this company. Do yourself a favor and look no further.

Crow's Flooring is currently doing our hardwood floors in our home as we speak, I am beyond…read moreimpressed with how well John and his crew have treated us. We got 4 bids, and he took the most time with us and listened to every individual detail as we are picky people. It's been two days into the project and I can't believe how kind he is and how great the work is. We have had numerous other people do remodel work on our house and he is beyond the BEST hands down! I highly recommend Crow's Flooring they will do the job right.

We had a great experience with Clean-Tec. We had a 4'x6' skylight break into a million pieces all…read moreover our family room. They cleaned it up so you'd never known it happened. They got up on the roof and cleaned up the edges of the skylight and sealed it so stray pieces wouldn't fall down when the frame was removed. I really appreciated that I could talk to them on the weekend and that the job got done right away.

I recently requested an estimate from Clean-tec for crawlspace cleaning and sanitizing and interior…read moremold remediation. I was impressed with their service every step of the way. Great customer service over the phone, and I was able to get an appointment right away. Devin and another inspector arrived on time, were super professional and polite, and did an extremely thorough inspection under the house. Devin told me the primary problem in the crawlspace was bacteria, not mold, which I was surprised to learn! He explained in detail the process for cleaning the space, and patiently answered all my questions. (Including later on the phone, when I had even more questions.) The interior inspection in the home was just as thorough. I would definitely recommend Clean-Tec based on their professionalism, deep knowledge, good communication skills, and integrity. These guys know what they're doing!

Project was to replace 4 dry rotted posts and fascia and a 6 foot section of porch fence…read more Quote bit high but accepted as is. Day 1 ~30 minutes late from promised time. 1030 am. Finished day before 4pm. Not alot of progress. Day 2 Kevin promised 9am start. Arrives ~1030am. Finally started on fence. Noticed they started to paint trim that was not part of fence or posts! The quote specifically states does NOT include painting or staining!!! Finish ~415pm and asks for payment. Job is incomplete. Only 3 posts complete and balustrades are missing. Incomplete clean up, left ladder, dry pant roller and pan, downspouts on ground with hardware. Noticed paint drips on shakes and concrete later. Kevin has painted over existing trim and wood with a non matching color! Kevin asks for payment. Pay against my better judgment. Day 3. Promised to be here at 9am No show. Text Kevin ~11AM asking where he is at. Kevin says he is in San Jose on another job and wont be able to get to job today. Commits to be here and finish before noon. Day 4 no show again Claims his truck broke down. Offers to come on Saturday. Tell him no want him here on fri. exchange texts, nothing more. Day 5-6 nothing from Kevin Stop payment on check. Day 7 texted him and offers full payment less check stop fees, Kevin agrees to finish says was in hospital. Day 8 finished. Have to follow him to clean up paint spills. Poor communication skills. Mediocre to poor workmanship. Unprofessional. Unreliable. Do not recommend.

I highly recommend Kevin for Electrical Work! I recently…read morehired Kevin to perform some electrical work for me, and I couldn't be happier with the results! From start to finish, Kevin was fantastic. He was not only highly skilled and efficient in completing the job, but he was also incredibly friendly and personable. It made the entire process very pleasant. I especially appreciated how communicative he was. He kept me informed every step of the way, which is something I value greatly in a contractor. On top of all that, his pricing was very affordable. In short: Great Workmanship Friendly & Personable Excellent Communication Affordable Pricing I highly recommend Kevin for any electrical needs, and I would absolutely hire him again for future projects, electrical or otherwise! Christiane Posl, Sanat Cruz

Well to begin with, the guy didn't show up on a scheduled date, so we REscheduled & he came, then…read morehe said he'd email me an estimate, then he Never did send the estimate so I reached out & left a message, and then I NEVER heard back! Now, we were not in a hurry to get the floor done but I did make it very clear that I wanted an estimate first & could schedule the work for later. WOW!

Great service. I had my hardwood floors refinished. They…read moredid what they said and did it very well. The workers were helpful and professional. And the floors now look very good!