Jon and his team did an absolutely phenomenal job on our hardwood floor project, truly transforming…read moreour home and elevating its designer appeal. The project included the staircase and all four bedrooms upstairs--lots of intricate cuts and complex edges, all navigated with precision and skill. Jon managed to complete the job within our tight timeline while keeping the job site impressively clean and tidy, which was much appreciated with young kids running around. I can't recommend Jon enough--his craftsmanship and professionalism are second to none!

Jon was super helpful and knowledgeable on my flooring needs. hes the go to for any questions or…read morework needing done

This hardwood floor company may do a great job at a great price, but it'll be at the cost of your…read moreneighbors hating you & possibly opening you to liability. I live in a condo complex, below an apartment they worked on. The crew threw a bunch of carpet & debris down in front of my door. Which, they did eventually pick up. At least the largest pieces. The small stuff? Nah. They just left a bunch of dirt & debris all over my front door, my bushes outside my patio, and worst yet swept a bunch of debris off the upstairs patio directly into my patio. Funny enough, not sweeping the area in front of my door. I emailed the company about this. No answer. So essentially, they came, they did work upstairs, they messed up my condo because who cares, right? They also put some sort of fan or electronic device on upstairs that is slapping against the walls so now, ever since they left, I have this nonstop loud clicking in my bathroom. Besides this annoying me to no end, I'm sure it's running the upstairs condo owner's electric bill up. Since no one is renting it, they'll just have to eat that cost. I plan to notify my HOA about this as well as the debris bring swept into my patio. I'll suggest they be banned from the condo complex. In summary, if you want them to leave small annoying appliances on & illegally throw debris all over your neighbors property, hire these irresponsible people.

Victor and the Model Hardwood Floors team did an outstanding job refinishing our mix of red and…read morewhite oak floors. They are professionals and craftsmen. From start to finish they were professional, responsive, and even ahead of schedule. The entire house (~1,200 sqft) was sanded, stained, sealed, and trimmed quickly and with great attention to detail. They even pulled out the kitchen appliances to make sure every inch was done properly. The floors look absolutely beautiful, and the whole process was smooth, reasonably priced, and stress-free. I couldn't be happier with the result and would highly recommend Model Hardwood Floors to anyone looking for top-tier refinishing work.

I strongly recommend you find another flooring company. They refinished existing and added new…read morehardwood to match. We had many MAJOR issues with the quality of the work, delays, and cost overruns. The owner looked me in the face and lied. He Made several commitments that were never kept. There was constant rework and repair because of a general lack of professionalism and attention to detail. Do not use this contractor. The image below shows how poorly they matched the new floor to the existing floor

Unfortunately Todd's crew did a terrible job on our home, they were inexperienced and damaged the…read morewalls to our homes causing us to pay for more paint repairs. They also put in the same wax seal when re connecting the toilets causing the studio to flood. We had to remove all the new flooring which his workers rude-fully refused to do. Todd apologized and promised to come back and finish the job. He never returned to finish the job, after many many months and began to not respond. Even with a signed contract and full payment (Todd was very rude pushy about full payment even when the job was not finished). The flooding due to his workers caused us thousands of dollars more in repairs and ultimately I had to pay another contractor to finish Todd's job. Todd complained of being too busy to return, then he got into a car accident, etc. My recommendation is to simply AVOID USING Todd.

I needed some 3/4x2-1/4 red oak strip flooring to replace some damage in an existing floor. Georgia…read morewas very helpful. She searched their inventory for some material leftover from a recent job. She found exactly what I needed, and saved me from having to order a full bundle. Since these were leftover and a very small amount Georgia's boss said "Merry Christmas" no charge.

We received a quote for repair of about 600 sq/ft of hardwood. A subcontractor from another firm…read moreshowed up to do the work. They ended up repairing about half of what was estimated in the bid. They tried to bill me for the total amount. I argued and they adjusted the bill some but, not proportional to the work completed. The repair also failed within a month. I would not use them or recommend to anyone.

Expert level assistance selecting new hardwood floor and project management from sales associate…read moreJana Ashley. Flawless installation with very careful attention to detail from Alex and Tony. 10/10 experience overall.

Juan Carlos and Ovidio installed my flooring. They were lovely to work with. They were here five…read moredays and cleaned up each day leaving zero mess behind. They are both lovely to work with. They did an excellent job! I highly recommend these guys for any installation.

Adam did an outstanding job on my kitchen counter tops he also worked 2 Saturdays to keep on time…read morehe is easy to work with and very clean and neat, yes I would recommend him anytime. Our countertops and backsplashes look beautiful and professional. Fred from Ben Lomond *

We needed a complete rebuild of our rental's master shower and floor due to water damage. Adam did…read morean awesome job and was diligently on task. Being landlords from out of state; most valuable to us were his consistent communication skills and photos of progress made . Our renters are delighted with their new shower and floor, as are we.

Helpful staff and great service. Diego did a great job and made the whole process easy. Definitely…read morerecommend!

Justin helped with scheduling an appointment to view some carpet matches in store and an…read moreinstallation date. The installation was quick and the finished product was well worth the wait.

Great service. I had my hardwood floors refinished. They…read moredid what they said and did it very well. The workers were helpful and professional. And the floors now look very good!

Thank you Miguel and team for the beautiful floors and installation. It was smooth and affordable…read more I will definitely use them again.