We get TC randomly for takeout but this is the exact reason why we don't get it more. They charge $0.35 for extra sauce, well folks, this is ridiculous. It's been this way the last 3 times I've paid for extra sauce. Fill the cup up and save on the variable cost of the plastic! It's less than a Tbsp of sauce. The food is dry as is, rice and meat is typically that way. Only want to go in person so be able to control the sauce proportions. They don't charge for that. read more

Tropical Grille - Curry sauce - Wraps Near Me - Spartanburg, South Carolina

We were greeted quickly and the staff was friendly. We placed our order with ease. We enjoy the food but this just isn't a place that we think about when we want to go out to eat. It's not a destination location. It's more get it and go place. Why? Maybe it's the building. How can we describe this location? It's bright during the day with the huge windows. It's clean too but it's not that place where you want to come and just hang out. The chairs are metal and all surfaces are hard. Not a bad thing but sort of institutional. We would come back for the food not the atmosphere. read more

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Ordered a Cuban pork bowl , rice was so hard I couldn't eat it , pork was over salted and too much "mojo" on my rice . It was drowning in oil . Beans were non existent so sad had to throw the food away read more

What happened to fast food? been in line for 14 minutes. People behind me are just driving off. Go eat somewhere else if you have a schedule to keep. place is a joke. read more

This tropical grille on reidville rd is one of the worst establishments in sc. everytime I go here they take 20 minutes to give me a simple order of chicken and rice. They take entirely too long. And when I finally receive my food, it's cold. Like it had been sitting. I come here every few weeks to see if the service gets better and it doesn't. Something needs to be done. read more

Worst Tropical Grille location that exists. I have never been treated with professionalism or kindness. The employees are rude, abrupt and totally lack any sort of customer service skills. I used to go every day but stopped due to this but today I decided to give it another try after taking a few months break.. but nope. They are as terrible as ever so today will be my final time. In addition to the horrible service, they give me mustard curry cups that look like they were already used up. There's like a thin layer that almost covers the bottom of the cup but not quite. They were doing this for awhile back when I was coming every day so I ordered 3 extra in anticipation of this and sure enough all 5 cups were almost empty. They charge me 35¢ for each extra cup and I just poured them all into ONE little cup and they all fit. Never again. read more

Tropical Grille - Wraps Near Me - Spartanburg, South Carolina

Had the Cuban chicken bowl for supper and it was very good, chicken seasoned well and beans too. The sauces were the star of the meal! read more

Tropical Grille - Cuban chicken bowl - Wraps Near Me - Spartanburg, South Carolina

This place use to be my husband and I go to all the time but I don't know for a year now it has went down hill to the point where we haven't went in months! I don't know if it's new management or chef because even the food doesn't taste the same :( very sad read more

The food is not good anymore. They changed how they cook the chicken and rice it seems and it's just bad now. The rice was undercooked and the chicken was rubbery and slimey. The service was really slow too on simple orders. I keep trying it every couple of months and it just keeps getting worse. 2 stars because the inside is clean at least. read more

As someone who has worked in fast food I would never eat here again. My husband and I both got bowls from here and it had hair in it. We came in for it to be remade and no one that was making bowls or cooking the food had hair or beard nets on. The dining area was disgusting as well. There were also employees sitting behind the counter on their phones and then not washing their hands afterwards. read more

This restaurant seems to have gone down hill. It is normally hit or miss anyway but lately it's been more "miss" than anything else. I ordered the Family Meal for 4. The portion sizes have changed. It was more like a family meal for two. Rice was kind of crunchy like it was not fully cooked, I chose black beans and pita bread as a side. The beans are a very small container. For the pita bread, I only received three pieces. And the rice??? I literally received the same amount that's in an individual bowl. Ridiculous. Overpriced. Definitely not a family sized portion. read more

This food was amazing!! And this food is healthier than a lot of other places. The food was bussin (amazing) and as someone who is gluten all of their bowls were gluten free, so a big plus!! Service was great and restaurant itself was very clean and nice so that was wonderful. I would definitely eat here again and highly recommend it read more

The food is very good, and the meats have a lot of flavor even without the sauces. I have eaten here numerous times, generally inside, and that service is quick and pleasant. The drive-through is slower. I love the bowls, and both the chicken and pulled pork are delicious. If you order the large, it is enough for two meals. Also I like to get a side of plantains, always good. The interior is clean, and so are the restrooms. Drinks are self-serve, so easily refillable. read more

Typing this review out as i've been sitting in the drive through for 30 minutes. There are 3 employees walking laps around the kitchen avoiding looking at the general direction of the window so they don't have to actually give the customer their food read more

Food is exactly what you'd expect. The taste and quality are great. Portion sizes are also nice. I definitely recommend trying the curry mustard sauce. read more

Very good food and very helpful and nice workers. I brought some senior ladies to the Tropical Grille on Verdae and they were so helpful to my ladies. Will bring them again! read more

The lady was very nice. I ordered a vegetarian bowl however, but when I opened it, there was chicken spread all on the top . I'm not angry because I'm a fake vegetarian fr but I was looking forward to taking a break from meat. read more

Tropical Grille - Vegetarian Bowl - Wraps Near Me - Spartanburg, South Carolina

By far the worst tropical grille I've been to. I always think if I wait a while to go back, they'll improve but each time I'm disappointed. There is little to no seasoning on the rice and chicken. Very little cheese and the worst part is my food is never hot! My rice is cold and clumping together. I've drowned it in the mustard curry to give it some flavor. read more

Tropical Grille - Wraps Near Me - Spartanburg, South Carolina

Pros: good fresh food made to order. Great portion sizes (especially the rice bowls) for the price. Great atmosphere for quick family dining Cons: the evening we went to this location, the service wasn't the greatest. Placed order for vegetarian bowl with no dairy product (no cheese/sour cream since I have an allergy) and added shrimp. Took a while to prepare since made fresh (no problem there) but bowl and shrimp was covered in sour cream and pieces of cheese. Returned it for them to redo do but all they did was scrape the cheese and sour cream off top of the shrimp (which was poorly done bc your could still see the sc and cheese on the shrimp) and put in new rice bowl. This time veggies were missing as well. After the server noticed the looked of shock on our faces, she said "give that back to me!", not to re-do it but to add the missing veggies! I had to explain to her, I'm ALLERGIC to dairy and this needs to be done completely over. After she explained it may take a while bc they had to re-cook some new shrimp, I assured her it was okay and Im willing to wait for it to be done properly. Maybe some additional training of the staff to remind them NOT re-take food they have already served (proper way is to dispose of the food once returned) and remake fresh. Also, change out gloves if they are going between preparing food items and taking care of non-prep duties (cleaning, getting supplies, etc). read more

I love Tropical Grille but this location is Lack Luster. I swung by on my way home to Greer to pick up some dinner for the family. The service wasn't great, young kids serve with an attitude as if its a privelge to order food from here. The only saving Grace was Kerri who I believe is the manager was very helpful and corteous to correct a mistake on the order. But something as simple as asking for sauce I was practically reprimanded and told next time by a young kid to detail that at the time of order. In my experience at other locations they ask at the end what sauces you want. Then when I get home I start eating and the rice is hard, the portion of pork in the cuban roast pork bowl was extremely small and i bit into a piece of plastic mixed into the beans. At this point I'm not going to take the 25 min dirve to complain. Also the order of yucca fires was not fully cooked and had to pop them in the air fyrer. I usually don't put up reviews but this is one too may mistakes to let go. I guess when you franchise and grow quality does fall off. read more

Tropical Grille - Plastic in the beans - Wraps Near Me - Spartanburg, South Carolina

I went through the drive through with my friend and brother. I ordered the salmon with jalapeño garlic sauce. My friend ordered the tropical bowl and my brother got the chicken sandwich and fries. We also ordered Plantain and tres leches cake. Everything was absolutely amazing and fresh. I am definitely going back. Although the menu print is small and hard to see so looking online to order or going inside is probably better. read more

On a first-time visit, we were pleased with the friendly service, the generous portions of food, and the cleanliness of the restaurant. Our grilled chicken sandwiches were hot and well-cooked. There was a nice drink selection, and we enjoyed the midafternoon visit. read more

Always enjoy coming here, the food is delicious. The only thing that I can complain about is that lately they haven't been putting enough beans sauce on the orders. Still that won't stop me from not going. read more

I have heard that the Tropical Grille has delicious, fast Cuban-inspired food and we were very excited to try it. It did not disappoint! The food was very good, basic staples of great eating. The sauces were what took it to the next level! My 4 year old grandson ate all of his chicken dipped in the Cilantro Garlic Sauce then licked the sauce bowl read more

Tropical Grille - AMAZING SAUCES - Wraps Near Me - Spartanburg, South Carolina

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Spartanburg, SC location phone number is 864-804-6479 Great food, great service. Glad they finally opened one here. read more

Sat in the drive thru for 40 minutes and didn't even make it to the window. They were taking orders from there since the speaker wasn't working. Ended up going inside and the place was pretty nasty and not run very well. This place used to have great service and food. Now not so much. Hopefully something changes I've been to the other locations and this one seems to be the worst. read more

Great place to catch up with friends! My friend and I both got the southwest bowl and it was great. All three sauces go well with the food. Definitely recommend going here whenever you don't know where to go for lunch or dinner! I also liked knowing I was eating healthy and fresh. read more

Delicious Cuban sandwiches and Cuban steak sandwiches. Fresca bowls are also a great choice. Ordering online or by phone can be a challenge but the food was great. read more

The food is amazing, but we sat in the drive thru for almost 20min and there's no way to get out once your in. Trapped like rats and they better be glad because we would have left. One of the employees had their shirt tucked under their bra like they were working in hay or something bellies all showing while preparing food ....unsanitary. Thank god it wasn't ours she was preparing!! read more

Food is good, but workers are unfriendly. No smiles at all. I told them lemonade was out and nothing was done. This restaurant is usually better. read more

The delivery was quick and the food was good, but they forgot the garlic cilantro sauce, which caused a fight with me and my wife. Now i am sleeping at the YMCA and we are going through a divorce. I even had to tell my lawyer the reason was because of garlic cilantro sauce. Although, the food was good and i will definitely be eating there again. read more

Tropical Grille - Good food(no sauce)=me sad - Wraps Near Me - Spartanburg, South Carolina

Awful service. Sat in the drive thru line for a very long time, took 20 minutes to reach the menu board to order. Since the drive thru has curbing, there is no way to exit the line. There are now 11 cars waiting to receive food. Understandable that there would be a slight wait for food during the lunch rush, but waiting over 30 minutes just to reach the pickup window is insane. read more

First time at the Tropical Grille. I had heard good things ... they were right. I had the classic chicken wrap with the jalapeño sauce ... a great lunch option. It was flavorful and abundant and healthy. I'll definitely return. read more

Great service and kind people behind the counter. I always love stopping here after working out. read more

I usually never give review but I really like tropical grille, and based on other places this location is terrible. My order took forever, the food is always good but just bad service. I don't want to go into detail, it is what it is I hope they get better, but I would never know because I'm not coming back. read more

The food is great. Service is also great. I enjoy going there. One of my top pick. Never had any issues.

If you're bored and want to sit in line for 30 minutes to wait for a order you called in an hour earlier then this is the place to be at! Day by day this place gets slower. Used to eat here 2-3 times a week but would rather buy the worst food across town than come back. The audacity to ask for a tip after all that and a to go order...... bruh read more

Not been open long but they have it right. Quick, super friendly service and fresh, high quality ingredients made for a great lunch. Prices may be a bit high but you get plenty. My cuban was tasty and my kids meals were enjoyed also. read more

Drive through is slow and workers are rude. Waited 10 min for a $8 small caesar salad with chicken.

Super yummy recommend love their plantains. Very kind workers and great food. Love it