Downloaded the app and I put in my order at 10am for pickup at 3pm. The ordering process was very simple. When I arrived at the pickup store, I was greeted by the person behind the counter. She was very friendly and made my food fresh right then and there. The store was very clean. I got the Cuban Pork bowl. My food tasted amazing! The pork was in chunks that were easy to pull apart. I had a choice of white or yellow rice. I chose yellow. It was very well seasoned and had perfect texture. The beans under the pork were Cuban style black beans. Everything went together perfectly. read more

Tropical Grille - Cuban Pork Bowl - Cuban Near Me - Simpsonville, South Carolina

The food was fresh and very delicious. Especially loved the Curry and Garlic sauce mixed together. The South of the Border Chicken Bowl and the veggie bowl were served fresh and both were delicious. Service was very kind and the place was quite busy too. So many deliveries were happening. But that's a good thing. This seems to be a very popular spot. Definitely worth trying out. read more

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This restaurant does a great job with catering orders. We order frequently for our church and have found that the protein is always fresh, and generous side portions are prepared, as well as full size sauces. Would be great for family holiday gatherings. read more

I like the place. I don't love it. Their are much better options IN MY OPINION. The items we have tried are good. It's 500 yards from my house and we don't go much. The service is not great. It's slow. It appears clean. read more

The presentation of the food was great! I could absolutely tell that the food was prepared and someone took their time to make sure my order was correct. We will definitely be placing more orders! The steak and pork was GREAT!!! read more

Pricey for a bowl of rice and a couple of diced chicken strips. Food is good, not incredible, just good. So why only 2 Stars? I had to stand in line to order, they call your name when it's ready, you have to fill your own drink, typical fast food. My issue, QUIT PUTTING CUSTOMERS ON THE SPOT when you ask for a gratuity (Tip) and all they do is take your order. This is Tacky! It's not helping your business! read more

5 start aren't enough. This place is fantastic! The food is hot (temperature, not spice) and delicious. The jalapeño and garlic cilantro sauces is where the spice comes in. And it's doesn't disappoint. I've been in this area long enough to to remember when the first one came to town some number of years ago and when I tried it for the first time I couldn't believe how good it was. And it's just gotten better as the time passed. Now there are several in the area and they are all awesome!!!! read more

Tropical Grille - Large classic, large deluxe, plantains and some jalapeño and garlic cilantro sauce. - Cuban Near Me - Simpsonville, South Carolina

This was my first time visiting. Prior to ordering I asked if it would be ok to make a substitution and was told yes. When my food arrived the order was incorrect so I reiterated the substitution. My food arrived back with the unwanted items picked out (probably by hand) and sloppily presented again without the substitution. When I expressed that the substitution was still missing the staff seemed irritated and agreed to put the order in. There was no apology and no sense of customer service. Very dissatisfied with the service. Food was good but presentation was sickening. Employees were loud while we were dining and disrespectful with a major lack of hospitality sense. read more

ordered chicken caesar wrap to go ticket showed this . got home there was no chicken in the wrap only lettuce. ordered deluxe classic wrap with no tomato and no lettuce. again the ticket agreed with the order. got home , wrap covered with lettuce and tomatoes read more

Drove up here in the middle of traffic and went through the drive thru for convenience ordered a #2 get all the way back to my destination and they put no chicken on it and also didn't add the pita bread. I drive back up there still in traffic and the "manager" takes the bowl and comes back with a "new" bowl with chicken. No consideration for the inconvenience it caused me for their screw up. Will not be back read more

Had to wait over 10-15 minutes for my food just to have things missing from it (guac, salsa, etc) read more

Tropical Grille - a tray of rice and vegetables - Cuban Near Me - Simpsonville, South Carolina

Fast service, healthy food, and I love the convenience! I love the mustard curry sauce and the vegetarian wrap!

Pretty good food served quickly. Priced reasonably for the quality and taste. There's enough variety to keep me interested. My kids like it too. I have no complaints read more

this is for SIMPSONVILLE !!! -- I ordered a vegetarian bowl and got chicken veggie Where's the rice and beans?! The chicken was salty and the pita bread was stale. read more

Tropical Grille - Vegetarian Bowl - the receipt says Chicken Veggie - Cuban Near Me - Simpsonville, South Carolina

The food is good and good people. But everytime I come here, they give me the wrong order. How hard is when I order a cuban sandwich with no pickles, it mesns NO PICKLES, but they still add the pickles in it. read more

We are a big fans of the food items that tropical Grill has on their menu. Today's visit at this location makes us wonder though if we will go back anytime soon. I have never seen such dirty and sticky tables and a floor that looks like it hasn't been mopped in quite some time. I am sure somebody will now say that they don't have a lot of people working there but I do not understand when we are there at a slow time and I see the folks at the register standing around and checking their phones instead of cleaning the tables in the meantime. It is really disgusting to eat there. I hope someone from the corporate office sees this and and provides a refresher course to the employees to make them aware of what their job is. read more

Really good Cuban sandwich!! The south of the border bowl also is really good. The garlic cilantro and jalapeño garlic sauces are nice additions too. read more

We discovered this chain when we moved to the upstate area in 2022. The food is good and the quality is consistent. The counter workers are polite and prompt. They push their sauces and for good reason - they really are good. Our favorite is the jalapeño. Once you get past the bright green color, it's a great blend of creaminess and spicy hotness. read more

Food is good. Only thing is, the large bowls aren't really worth it. You get about 4x the rice as a regular and the same amount of other ingredients as a regular. I'll be sticking with regular sized from now on. read more

Consistently delicious. Love the convenience of the drive through. Their yellow rice is my absolute favorite. I've been on a diet and their ultimate bowl is huge and so yummy. And their garlic cilantro sauce is so good that I buy the bottles so I can eat it at home! read more

The classic bowl with garlic cilantro is my go to. Everything is always well cooked and juicy. I haven't gotten any weird chicken which is a biggie. The curry sauce is good too. They give you a large amount even without upsizing. read more

Food was subpar at best. Not worth the cost to say the least. Chicken was dry, black beans were gritty, and the rice tasted old. May have been the bowl I got or the location, but I doubt we will try it again at the price. Not worth it. read more

The service here was terrible in the drive-thru. The girl couldn't hear me no matter how loud I got on the speaker, which tells me that they either aren't listening or their speaker are terrible. I had to repeat myself several times and I was very loud. She also had horrible manners and a terrible attitude that sounded like she hated her job and hated taking my order. The time was February 19th at 5:30pm, so whoever the manager is can figure out who it was. If word gets out that service and workers here are terrible, then everyone is just going to make the drive to the mauldin location to get better service! read more

so good!! makes you want to scream and shout. so yummy. mmmmmmmm makes you want to dance. i enjoy dancing!!!!!