Wonderful restaurant. We slid in here trying to avoid the hurricane and had a wonderful evening…read more Calming drone tv played in the screen, helpful cashiers and servers too! Amazing food, large portions, wonderful sauces, reasonable prices. Positive, upbeat music streamed in. I wish we had one of these where I am because I would be there all the time. Highly recommend if you are a local or if you are traveling through. I think it's a great option for groups as well b/c they have a strong varied menu. Vegetarian options as well. The plantains are amazing as well. We both had the palmillo bowl. Hands down perfection. Opt for yellow rice for a more authentic feel. I feel like this place is classified as Cuban but it's really just yummy bowl food! A wonderful place to spend an evening eating good food with good company. Come and check them out!

This was my second time going to This Tropical Grill and the first time I went there the service…read morewas wonderful and food was fabulous. On the inside of the place they were very kind and service oriented. I review the inside of this establishment and gave the a very favorable review. So yesterday I went there ordered the same thing I ordered the first time ( Cuban sandwich) but this time I went thru the drive thru and not at all the same experience. Order was correct. Sandwich was under grilled not hot thru didn't have the same amount of that delicious mustard on it as the first time. Inconsistent food. Upon time for paying my order I gave the girl a gift card that I had partial money on and told her how much was on it. She told me it was invalid. I said I had just used it the week before and it was valid, please call the manager over to help you with it. She said OK she handed me my food. I told her to please try the gift card again. She says she said OK. I'm ready for the remainder fee with your credit card so I gave her my credit card when I looked at my receipt. She had run the entire amount of the bill on my credit card. I then responded. This is the entire amount on my credit card. What happened to the gift card? It's invalid was the response I got I asked to please call the manager since she had tried to lie to me at the window. She then proceeded to ask me if if I had a problem and I said yes I do. I need to see the manager. The manager came over immediately and fix the problem, but that's an employee that lies at the window. That is exactly what the problem was the lying employee.

This is a chain restaurant. I like it because it is relatively healthy without the extra calories…read moreand cholesterol. Normally I order the spicy pork bowl - yesterday it was the carne asada bowl. The meal was fine, but next time I'll stick with the pork - it's more tender & moist. The yellow rice that was served with it was non-descript in taste and a tad on the hard side. But nonetheless, the service at Tropical Grille is streamlined and efficient, so the wait is usually not long at all. With a drink, tax & tip the meal was about $20.

"The mailbox is full" when calling. I called nine times to get my online order brought outside as I…read moream handicap. Last time I drive to this location!

Good food, good people, for the most part. But the portions are always lazy. Picture doesn't do it…read morejustice, but just kind of annoying.

just left the girl at window is rude needs to speak up and turn her volume up my order is upside…read moredown and when she hands the food not even a kiss my ass just shut the door

It's so hard to find good Cuban food outside of South Florida but this chain here really satisfied…read moremy cravings! I really enjoyed this quick bite and if I lived in the area, I'd surely become a regular. I'd compare this place to a Panera bread (in the way you order) and/or Chipoltle (same concept of bowls with rice, beans and a protein), it's a quick stop for healthier-then-most takeout options. I'll always prefer my grandma's Cuban cooking but this wasn't half bad. Food was flavorful, fresh and quick to arrive once we placed our order. For those so inclined, there are no shortages of sauces! As any Cuban might, I chose the garlic sauce which was really good. My one complaint was I asked for tostones (savory/salty flat fried plantains) and I think I must have confused the server because I got maduros instead (sweet fried plantains). I've never had pita bread with Cuban food before but, hey, I'll take it.

I am tired of going here and getting crunchy rice. I like my rice done. The quality has gone down.read more

I have been to their new location at Suber Rd three times so far. It is much closer to my home…read morethan the original location near The Parkway. Everything I have ordered was great. I also appreciate that the new location has a pick up window. My go to order is the Tacorritos mixed tacos with One steak taco and one chicken. I love the plantains and rice in the taco. It is topped with lettuce, tomato, garlic sauce and creamy avocado sauce. It is really tasty combination. The birria (shredded beef) tacos are also great. The order comes with three tacos. All of their empanadas are great. I love the beef and potato and the guava with cheese. Their customer service has been consistently friendly and kind. They do not mind answering questions about the dishes. I am so glad they moved to Greer.

This place is so good. The food is fresh, flavorful, and reasonably priced. Customer service is…read moregreat and the environment is clean. We had a variety today, with quesadillas, arepas, plantains and beef soup.

The menu and the food was why I came here. I am originally from Greenville, SC and as a child my…read moreparents and grandparents would take me to a Carolina Fine Foods or a Pete's restaurant to eat a hamburger plate (which is a meal). It would include a burger as the entree with fries and Cole slaw. Whenever you ordered a plate that is what you would receive with an entree sandwich, hotdog, etc. The food would be cooked fresh! So I came here with that expectation and they did not disappoint me. The customer service was friendly. The young ladies at the register took our orders with a smile. One told me this location was not connected to any others. They offered a wide selection of food. They have a hot bar served during the week for breakfast and lunch. You do not see many places like that anymore. Ryan's, Quincy's and Shoney's are gone who were popular hot bar Restaurants. They have Seafood which I never knew a Carolina Fine Foods would serve perch, shrimp and other items. So check them out, my hubby was excited and definitely wants to return to try the other food. I ordered a hamburger plate with onion rings and he ordered a Cheeseburger plate with half fries and half onion rings.

I've only had the buffet at this location twice but the food is very bland. Tastes as if frozen…read moremeals were microwaved and cans were opened and food just dumped on buffet. I've not ordered their short orders, but I don't care to try. I was disappointed because I really wanted buffet southern food and this appears to be the only location in the Simpsonville/Fountain Inn area to have a buffet (besides Chinese restaurants). The service was excellent and the atmosphere is basic cafeteria style where lots of elderly locals gather for lunch. Was very clean location, but just wasn't suitable for my taster. Great location however. One would have to try it to give their opinion and not necessarily accept my opinion on taste.

Got a fish sandwiches plates today was disappointing I got home with the plates no slaw on plates…read moreonly half piece of fish on one of sandwiches just a few fries on one plate

Fried chicken was good. Mac and cheese was really good. Will try something else when we go again.read more

First time and it won't be my last !!!!!!! FANTASTIC OVER THE TOP SMACK MYSELF GOOD…read more!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I ordered the Pecan Crusted fried Chicken Salad....chicken ......done to perfection......then I wanted a side veggie, so I picked squash casserole.....another WOW Thank you soooooo much for making my eating lunch at work via Door Dash a wonderful experience.....I am sharing the info with my Co workers ...many Blessingd

Went to Fried Green Tomatoes & got the chicken fried chicken with mac and cheese & cream corn as…read morethe side, and it was delicious, always is. If you like southern cooking, definitely recommend it. Been here a ton, and it never disappoints. Service was great, not too crowded.