I waited 2 weeks for an appointment only to be called the day before to tell me that they don't do…read moreCT scans in the morning. my doctors office made the appointment! They are incompetent morons and you can't trust anything they do if they can't make appointments!

We got to the appointment 1hour 45 minutes early. Signed in and notices everyone getting a clip…read moreboard but not us. I asked and was told we are missing the diag code. But we got it. Then I was given the clip board and made to wait another 45 minutes. I asked his appointment going to be on time. Then the girl says we weren't given the referral but we are working on it. Calling. Come to find out they get their own referrals. Bad service. No compassion. Idoits​​

Wow - this place has totally changed since I was last here in 2024 and I'm impressed…read more They're renovated the entire place - it used to be dark and dingy and is now clean and bright. Staff greets you with a smile and actively seeks to be helpful. The front desk is well-organized, quick, responsive, and moves on time. I had an appointment at 8:20, and to my surprise I was actually seen promptly at 8:20 by Cecelia, who was courteous, personable, and efficient at her job. I was out by 8:30. Not sure if this place got new management in addition to a face-loft, but whatever changes were made, they're working - the patient experience now is a cast improvement compared to what it was before.

This review of one star is for the current appointment process. It was absolutely painful to have…read moreto repeat myself and spell out everything several times (including the referring physician's office address). It took 25 mins on the phone to make an appointment for the Fort Lauderdale location and this was after the agent picked up my call from the queue. I've used AKUMIN before and the staff is always great but the appointment process will prevent me from making any other imaging appointments in the future. I read other reviews from over a year ago addressing this same issue - AKUMIN do better!

I've been here several times. I've even left a review before how great the service was. I can't say…read morethe same now. The ladies at the front desk were very kind. They even let me come in early for my appointment, but then there was Lynn miss no personality.... I understand she was doing her job, but she insisted that I did not pay last time and I explained to her multiple times that I was not charged. She act like I walked in and ran out and stoled the services, even after she spoke to the manager, she still came back and used the same terminology because he didn't pay last time. I don't think she is very customer friendly. But I must say she did help me with my paperwork because I didn't have my glasses. But she had a very dry attitude and the other 2 ladies smiled and was friendly. 7/7/26 2pm one of the ladies upfront name was Maya very friendly and professional. The CT technician's name was JP. He was very professional and kind as well. I don't have the other ladies name but she's the one that was able to reschedule my appointment to make it earlier. I appreciate everyone in that office, please give Lynn CS training.

This MRI location is easy to find next to the WaWa and I-95. Parking was simple with a few…read morehandicap spaces. Upon entering it was controlled chaos with fifteen impatient people waiting for the next step of the application process. I have been here a few times in the past but prefer the "Open MRI" machine since I've had issues with the thirty year old tiny hole version and had to reset another appointment. The process was simple: 1. Sign your name on the chart 2. Fill out stats and waiver 3. Wait for your name called 4. Meet with intake staff 5. Sit and stay very silent 6. Name called and enter 7. Secure personal items 8. MRI conducted for 15 min 9. Obtain disc of MRI 10. Leave quickly My MRI was promptly conducted on my appointment time. The tech Melissa was so nice and explained each step of the MRI process which went flawlessly while listening to 80s rock which produced a calming effect when in the tube. It was concluded in fifteen minutes and was provided a disc of the MRI to take with me to the follow up appointment with my ortho.

Let's begin a few days ago when I was emailed the registration form which was simple to fill out…read more Arrived slightly earlier than my appointment and met with Josie who confirmed all my wife's information. She had a great personality and seemed in order. Without insurance it's $570 for an MRI. The waiting room was empty and spacious. Wife went in for an MRI and came out one hour later and said everyone was gentle and patient with her. Free parking directly in front of the entrance.

Best MRI imaging place hands down. The free parking lot has sufficient spaces to accommodate the…read moreBroward Health multipurpose building. The customer service from Josie and Maria was excellent. The registration was easy and stressless. The MRI took an hour and was provided a CD upon leaving and within 24 hours the test results were sent to my primary doctor.

I am truly grateful to the lady at the front desk this morning (12/22/25 @ 8am Coral Springs…read moreWomen's Center). She took such care in helping me with my appointment and I know she went above and beyond, thank you so much! I would also like to thank Denise M. for her kindness, compassion as well as her expertise! Thank you so much again to all the staff there, as always it was a wonderful experience! Blessings to all!

El Servicio es súper especial de todas las personas , el lugar súper limpio y organizadoread more

I was so scared to have a biopsy I actually got nauseous in the waiting room. Dr Grover said I…read morewould feel a pinch while she numbed the site, I never felt another thing, and we were done.

The absolute worst!!…read more The unprofessional unorganized staff ruined it for me. After waiting for an hour for an 8am appointment and looking at others sleeping in their chairs, I asked for my IDENTIFICATION cards back and left!! I wrote a review in the parking lot last week and posted and it's gone now!! WOW.... Good thing I saved it!! I left. I should've canceled this appointment ahead of time because every single step with them has been a nightmare. They're so unprofessional they don't know what the they're doing. I get there at 8 o'clock and the door says it's not open till 830 and then I give them my ID she's so worried about her Dunkin' Donuts instead of making a photocopy and doing what she supposed to do so over the place since first text from them at the end of April!!

Had an appointment for last Thursday at 12:30 for an abdominal CT with contrast. I was told to…read morearrive by 11:00 so that I could begin drinking the required contrast solution, approximately 3 pints, so that the CT could be performed at 12:30. I arrived at 10:55 and was informed by the registration person that I was "Very early". I told her that I was instructed to arrive at 11:00 to begin drinking the fluids. She informed me that there was no technician onsite to provide them and that there would be no technician onsite until 12 noon, meaning the 90 minute contrast fluid process wouldn't commence until after 12 meaning my scan would be delayed until at least 1:30. I walked out in disgust and went back to work. What a waste of time. How about a little professionalism Akumin?

I had been getting my mammograms at Memorial for years but unfortunately had to find another…read morefacility due them becoming out of network with my health insurance company. Akumin was in-network which was verified with them when I called to make an appointment. I believe this location has Saturday hours once a month. I had to get 5 years' worth of my mammogram records & films which I brought with me and gave to them to upload into their system. When I was checking out, the lady at the desk was very nice and asked if I wanted to wait for them to copy them or come back. I told her that I would come back another day. She told me that she would leave it off to the side and pointed to the area she was talking about. There were a couple of people in the waiting room waiting for their scan. I was called in shortly after arriving. The tech was efficient and I was out of there fairly quick. I got a glass nail file for Breast Cancer Month! I went back today to pick up my film CD and had a totally different experience. When I told them that I was picking up my CD, they told me to sign in and someone would be with me. After sitting for a few minutes, I got up to ask for my CD. The lady at the desk asked my name which I gave and also spelled out my last name. I saw a Manila folder with a CD paper clipped to the outside of it and asked if that was mine. She barely glanced over there and told me that it wasn't and proceeded to tell me that they just went through their old records and that's what was there. She looked in a big expandable folder, pulled out a CD and turned around to give it to me when she realized it wasn't mine. She looked through the rest of the expandable and told me they didn't have it. I asked her again if that Manila folder was mine because it looked like the envelope that I brought it in. She went over to look at it and shook her head no. She asked a coworker if they burned any CD's. That person must have recognized me from my prior appt and asked if I had a mammogram which I told her that I did. The coworker went right to the stack where I had been telling the other one about, picked up the Manila envelope and looked at it, then handed it to the lady who apparently couldn't read. She handed it to me and didn't even bother to apologize. This would have been a 4-star rating if I didn't have the bad experience today.

Excellent care! The staff is friendly professional caring…read moreand they are able to provide the best care possible. Thank you for your service and your support!

Holy Cross is fairly efficient and most times wait times are not too bad. Doctors and nurses are…read moreprofessional and respectful. Diagnostic tests are run fairly well and results are immediately transmitted to your doctor. Now if they can just get their billing to be as efficient and charge your insurance sources on file correctly ...

My regular doctor sent me to Akumin for an ultra sound of my thyroid. Easy location and parking…read more The office was very nice... clean lobby, restroom and exam rooms. Jordan was my technician and was very sweet and professional! The test took eight minutes and everything looks and went well. Nice ladies at reception desk also. I highly recommend if you need a test!!! Thank you!!! Nancy Kelly

Scheduling was completely simple. They had several options and were able to work around my…read moreschedule. I was greeted by Lulu. She helped check me and fill out the necessary I formation. I would like to see this process go more efficient by providing the option to complete the info online. Miranda and Wilma took care of me during the MRI. I am a big guy and it can be a little squishy, but they both did their best to ensure my comfort while providing me the service needed. All three ladies were incredible at the end of the day. I would recommend them time and time again. If your doctor needs to send you for imagining, I strongly recommend this place. Thanks ladies!!!!

Quick, fast, and reliable. I made an appointment from the…read morenight before on the online portal, and it was very simple. Create an account, upload all of your information, and then choose the time that best fits your schedule. This location is only 5 min from home, so getting here was a breeze. The front had a 2 check in kiosks, and a large waiting area. The waiting room had 2 tv monitors displaying patients names and who's next to be seen. The staff members here are all curious, friendly and very professional. I took about 10 min total for the wonderful lab tech to pull up my info and then draw 5 vials of blood. Painless and easy. All lab information is electronically then sent to your primary care physician so there's no paperwork for you to drag around!

This is the best Quest I've been to. It's clean and their technicians do a great job, which is…read morewhat's most important to me. Adequate seating inside with tv as well, although it just plays info about Quest or different tests that can be taken. Sometimes there can be a wait even with appointment, mainly if they are short-staffed, usually around 15 min after my appointment time. Sometimes longer, sometimes shorter. But if they're on schedule I'm in and out pretty quickly.