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    Tropical Smoothie Cafe

    4.5 (2 reviews)
    Open 8:00 am - 10:00 pm
    Updated 1 month ago

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    2 years ago

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    Salem N.

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    14 days ago

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    Jimmy John's

    Jimmy John's

    3.3
    (11 reviews)
    0.1 mi
    $

    This place is awesome!! I've been coming here since it opened, lots of old and new employees…read moreworking and the prompt service and friendliness stays the same. Clean environment and restrooms. Orders literally take seconds, in and out within minutes. I'm there at least once a week. Easy go to if I'm undecided on what to cook or choose to order I know it's always great. Staff always greets you when walking in. I'm a big fan.

    My experience at Jimmy John's was disappointing from the moment we arrived. Before we even got out…read moreof our car, an employee who was walking to clean the front door noticed us, visibly rolled his eyes, and turned around to head back behind the counter to take our order as if our arrival was an inconvenience. The customer service never improved from there. There was no greeting, no "How can I help you?", no suggestions or upsell, and no attempt to make us feel welcome. After placing my order, I wasn't given a receipt, I wasn't handed the cup for my drink, wasn't thanked, and was never acknowledged again during my visit. Meanwhile, two other employees were preparing sandwiches and meats but seemed much more engaged in their personal conversation than providing a positive customer experience. The entire interaction felt indifferent and unprofessional. I understand everyone has off days, but basic courtesy and acknowledgment are fundamental parts of customer service. Unfortunately, this visit left me feeling like my business wasn't valued, and that's not an experience I expect from any restaurant.

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    Jimmy John's
    40 min later and finally got my order only to find out it was sitting in front of the packing staff the WHOLE time.

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    40 min later and finally got my order only to find out it was sitting in front of the packing staff the WHOLE time.

    Tropical Smoothie Cafe - juicebars - Updated August 2026

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