I had an issue with an order and I contacted the company. (Wrong order was delivered). The manager, Ramona, called me the next day, was so friendly and offered a new meal for my son. I don't think he ever took her up on the offer, but I was impressed with the customer service. Not all places would do that. read more

When I arrived to pick up my order only half of it was in the sack. I waited while they prepared the rest of the order. When I arrived home the Thai chicken wrap had no chicken. Smoothies were good. read more

The good--Smoothie was fantastic. Lots of options for add ins Could improve--Thai chicken was flavorful but where's the chicken? Needs to improve--every order placed in a plastic bag? I was eating in. Could consider asking if someone needs a bag? I literally was brought a bag with my sandwich. Took sandwich out. Ate it and had no use for the bag. We should be more environmentally conscious. In addition increase option for plain chips. Will be back for smoothies. Would be nice if they weren't in styrofoam. read more

Tropical Smoothie Cafe - Full of plastic bags (inside) from people eating at the table but packaged in bags? - Juice Bars & Smoothies Near Me - Lawrence, Kansas

UPDATE: I just had the WORST smoothie from Smoothie Cafe in Lawrence that I've ever had anywhere. They must have gotten the recipe wrong, then set the blender time wrong also, huge chunks, it was undrinkable. Unfortunately I got it to go and didn't have time to run back to have them correct it. JUST A WARNING, check you order before you leave. read more

My husband and I came in yesterday late afternoon to get a smoothie and a wrap after traveling 12 hours . We were immediately greeted while entering ! The restaurant was immaculate and busy as well . Both our smoothies and wrap were super delicious and our wraps were huge . I highly recommend this amazing establishment- kind and helpful staff - clean restaurant- delicious healthy meals and reasonably priced --- if ever visiting this area we would definitely come back! read more

Great smoothies, but the real hidden gem here are the wraps! We love the Caribbean Jerk Chicken and the Thai Chicken wraps! I also really like their cheese and chicken quesadillas and the sauces to dip are spicy and delicious! Everything is the perfect amount of crispy and never soggy but also great sauces on the wraps! Love the side options, especially the kale salad and the green apples. We will be back again and again! read more

Wish I could give zero stars. Left my pickup order on their counter for an hour "because they forgot" and when I asked about it, I was called rude by a young and ridiculously weird looking worker. Was told to be patient despite waiting for 45 minutes and 3 people in the store. Food was terrible and honestly worst experience I've had at a restaurant. Wouldn't call it a restaurant more like a jungle read more

Smoothie King who ? This place was awesome, I was wanting a pick me up other than coffee so I decided to try this place out because I was right by. The options for smoothies are endless and they had no problems with me subbing out strawberry for a different fruit. I don't eat strawberries and usually places will charge you for putting a different fruit but leaving one out ? It's confusing. The place was clean, the staff was kind and helpful. There are also food options here which next time I'll have to try them out. I'll for sure be back for another smoothie ! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Lawrence, Kansas

At first, I was pleasantly surprised with the serving size of the smoothies. But I could barely get through half of it with the amount of added sugar in a berry smoothie, which already has a ton of natural sugars. When I asked for no added sugar the next time, I realized why it was in there: to mask the fact that the smoothie is half ice. I completely agree with an earlier review: why are they not using frozen fruit rather than adding a ton of ice? Because they are being incredibly cheap. These smoothies are worth maybe $2, not $5. The banana, peanut butter smoothie is completely ruined by the amount of ice and tastes like shaved ice with a hint of banana and peanut butter. Their buffalo chicken wrap was decent, but definitely not worth $7. At my first visit, the cashier happily pointed out that I could take a survey for a $2 smoothie. They only give you this special if you buy their overpriced food, which already gives a deal for a $3.75 smoothie. They imply you are getting a $5 for $2 when really, you're getting a $3.75 smoothie for $2. I will be trying out a different smoothie shop and avoiding this shaved ice shop in the future. read more

Tried the Club Sammish today (had them hold the Swiss cheese) and it was excellent! Along with the Sunrise Sunset smoothie, doesn't get much better!! read more

Worst place ever. Very unclean and they mistreat their employees.

I have been dying for a good healthy smoothie place to open up in Lawrence. This place is perfect! I ordered the island green and the chicken pesto flatbread. The smoothie was so good i drank it all while i was waiting for my food. The kitchen is completely visible and i watched them put whole and healthy ingredients into my smoothie! They also made my sandwich from scratch! It exceeded my expectations. I planned on eating my flatbread for lunch but it smelled so good I couldn't wait. It was cooked throughly and it was soooo good. When they asked what i wanted for my side i asked if a cookie was an option the cashier said "not usually but go ahead!" He was so nice. I also forgot to order my food to go and they wrapped it up for me no problem! My tab was 10$ and I tipped them 5$. I loveeeee this place and ill probably be there everyday for the rest of the semester read more

Flavorless. I got a strawberry banana smoothie and can barely taste the fruit. Not sure if they use sweetener or if I should've requested it, but it's not even sweet. Waste of $6 because "it comes in the big size".... and I'm not going to drink this. read more

The employees are very friendly each time I go in. I have horrible social anxiety and even though I end up getting the same smoothie each time, I attempt to try something new and it takes me awhile to read the menu, they never rush me and are great at offering suggestions! read more

It's pretty good. We've only been once so far, and we got a Kiwi Quencher smoothie, and a Mango Magic smoothie. There wasn't much for me to eat (pescatarian), but the smoothies are great! Me and my boyfriend both loved the smoothies, can't wait to return. read more

Tropical Smoothie Cafe - Kiwi Quencher and Mango Magic smoothies - Juice Bars & Smoothies Near Me - Lawrence, Kansas

Love the bahama mama smoothie and the chicken caprese sandwich! It's my go-to and it's delicious. Highly recommend! Wonderful staff too!

Everything was actually super good, other than hearing some tasteful language from one of the managers. I was in the store and one of the workers came in and the manager (I believe his name was jared?) said very loudly "there's my favorite black person". It was just shocking and frankly super unprofessional. Very disappointed read more

The smoothie was fine. I have probably been spoiled with a local place where I live and could be considered biased by this. It is frustrating to pay for a smoothie that contains water and ice at this price point. I would much rather have a smaller smoothie without the ice and water. Why not use frozen fruit and fresh made juice? In the end go to the grocery, buy what you like in a smoothie and make it at home for half the cost. read more

It has a lot of options for food and smoothies. I think the text on the menus is too small to read. The tropical decorations are really immersive made me feel like I was in the Bahamas!!! Smoothies are very good and wait time was low! read more

The food is okay. Kinda wish it was more higher quality food ingredients. But smoothies are what really shine here. The avocalada is my go-to smoothie! read more

I love their smoothies, as I find myself always coming back. I have tried their food once, but it was underwhelming and tasted as if they just piped it in the microwave. The thing that really ticks the box for me though has been every time I've come in, the staff act less than courteous, while im not expecting much, i work in food too so i know how it is but come on just be a little friendlier! read more

I have ordered the Baja Chicken bowl maybe 5 times over the past couple months and every time I have asked for no cheese because I am severely allergic. Each time they have put cheese in my meal. I would not recommend this place if you have allergies or want substitutions. They need to pay more attention to customers orders. read more

My girlfriend and I go to tropical Café on a daily basis. We love the strawberry limeade smoothie and the buffalo chicken wrap. When we order through the app we can eat our food before work and enjoy the smoothie. read more

My jerk chicken "bowl" should've been called a "salad" as it was 2/3 romaine lettuce. Mango smoothie had very little flavor. First time trying this place. Won't be going back. Very disappointed. Gets second star only for clean facility and polite staff. read more

there were 3 girls working when I came two of them gave me such good service they were both blonde. There was another girl she was bigger well she was not nice at all to the other two girls and was telling them to do this and that while she was just standing. And just wasn't acting a way an employee should act. She was just very rude. I do not want to go there while she is working ever. read more

Me and my boyfriend go all the time since they opened and each time it gets worse and worse but we try to keep giving them a chance. Tonight we went in and ordered food with our smoothies, since I'm a vegetarian I ordered the plant based chicken on their vegetarian menu but who in their right mind would put bacon on a vegetarian sandwich. Fucking MO-Ron never going back. This place sucks so bad. read more