I use all locations but today I was on Dorchester Road and used this location for the first time in a while. Ordered two smoothies and they were horrible! First time I could not drink. Proportions of ingredients was not right. Not sure whether it was inexperience or rush but I want use this location again. read more

I love that we have those location close to my house, but recently the service has dwindled. Ordered online today and arrived a couple minutes b4 the app said it would be ready. Walked in and there was a lot of customers waiting on their orders. The 3 individuals behind the counter were working diligently. I stood near the shelf for the online orders and waited. The shelf is right by the counter to order, but noone asked acknowledged me or asked if I needed assistance. It didn't really bother me initially, because I was about 3 minutes early and saw they had a lot of people waiting. A family came in and the man stood at the counter patiently for a while and was not acknowledged. The young lady preparing the online orders placed a few orders on the shelf before walking over with what looked like mine. As ashe got closer I asked if the name was mine, and she just handed me the bag, cup & straw without saying anything. No nodding of the head, no yes, no have a good day, nothing even after I said " Thank you". The time prior to that they were having loud personal conversations while customers were there, which I didn't was appropriate. Also, my acai bowl was missing an item, but I didn't notice until I got home and didn't have the energy at that time of evening to go back or even call. Love the convenience, but might drive elsewhere for better service. read more

First time being here. The supergreen Caesar chicken was really good I thought and I got kinda like a freestyle smoothie with the peanut butter and banana and Idk the protein but it is also really good read more

Good location in proximity to where I was located. The cashier was extremely pleasant and got my order finished quickly. Very clean inside! My smoothie was really good! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - North Charleston, South Carolina

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I love the food here..... healthy and delicious. Hummus wrap and acai bowl are my go to items. Always get mine to go but seems like a chill place to eat! Employees were polite and helpful and got my food fairly fast, impressive! I like this location better than the one on Rivers because that one always messes up my order! read more

Ordered online and was in and out quickly. The smoothie I ordered was ok, not anything special but not bad. read more

Tropical Smoothie Cafe - Inside - Juice Bars & Smoothies Near Me - North Charleston, South Carolina

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Service and atmosphere both 0/5. Utterly unimpressed with this location. Staff was completely unenthused to serve and we waited 30 minutes for smoothies and quesadillas. The point of going to a place like this is the convenience of the rapidness of it. 10 other people were waiting as we were, one customer came in, assessed the situation... laughed ... and walked out. She had the right idea. Never again. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - North Charleston, South Carolina

I recently got the chicken pesto parm and it was REALLY good. It came out warm, good flavor and ultimately I was pleasantly surprised. Service is somewhat fast, but you can always order ahead to make the grab and go easier! Inside its clean and has a few different seating options, although I rarely see people sit to eat. They normally just hang around until their food is done and leave. read more

This location is clean, well lit, and spacious. There's a hand sanitizer station by the door. The associate at the register was friendly and helpful. There were a few people ahead of me but I only had to wait a few minutes to receive my food. They have a variety of food and drink choices. There's a nice selection of 'add ins' for the drinks. The parking lot is large so there's plenty of spaces available. read more

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First off, can I give a huge shout out to Kenya?!! She made my first time experience amazing. She deserves a raise. What a sweetheart. I'd come back just for her!! You the REAL MVP GIRL!! read more

Tropical Smoothie Cafe - Jetty Punch - Juice Bars & Smoothies Near Me - North Charleston, South Carolina

Probably one of my favorite regular go to places, but definitely not today. There are 6 people working here and they are all talking and laughing. I've been standing here waiting for my order for about 10 minutes and in that time, I've seen someone on the phone, 2 others talking and laughing so loud behind the counter, and another talking to an employee from another restaurant. Two other employees have now clocked out and left. I finally went to the counter and someone came up to me and I was asked if I could be helped. I said I ordered smoothies on the app and then he started pulling tickets off a printer. Three tickets came out. Two of them were mine. He made them immediately, but with that many employees standing around, none of the customers in the lobby area should have had to wait. Pretty disappointed in today's visit. read more

Tropical Smoothie Cafe - Front area - Juice Bars & Smoothies Near Me - North Charleston, South Carolina

If I could give it a zero, I would. My son and I walked in to order a smoothie and the two ladies working completely ignored us for three or four minutes while they had a conversation, no greeting, nothing. We turned to walk out and one of the women yelled "ma'am did you wanna order" I said that we did but we had stood there for minutes being ignored with no one else in the store so we would leave them to finish their conversation. The lady identified herself as the manager and instead of being gracious yelled at us to get out. She was so incredibly rude that we were shaken. Good luck to this location if that's the way they treat customers. read more

I can in no way recommend this place. 5 people working could not handle the lunch crowd on a Sunday. I had already received my CAESAR wrap with no dressing to learn they were out of Caesar dressing. Okay, many are out of things now. I can understand that though it would have been good to know. Okay so then can I have a side of ranch? 5 min later as I watch more orders taken and made, I asked again for the ranch and was told by the girl behind the counter "Can't you see we are busy?" While all of her coworkers smiled and chuckled. How about you take care of the customers that have ALREADY paid? That would be a much better business. This was one aspect of our visit with 2 other families. Everyone had an issue with their order and experience. read more

Good smoothies but I did not like the order online only. Had to order outside on my phone and waited 30 minutes for my smoothie and food. Not happy. read more

I ordered through doordash. First, the wrong order was given to the driver. So I reordered my salad. It was supposed to have romaine lettuce, spinach, double chicken, tomato, bacon and parm crisps and salsa ranch dressing. I got iceberg lettuce, no double chicken, no tomatoes. I actually paid extra for the extra chicken. A lot of rotten lettuce. I'm totally disgusted. read more

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The food from here has always been great. I usually get it delivered from DoorDash so I'm not always in there to see how the actual service is but my order always arrives well-made. read more

I absolutely love coming to this café not only is the staff super friendly they're very clean! When you walk in they have a station for you to clean your hands masks are required when you walk in they absolutely do an amazing job even when they are super packed they do give you rewards as you purchase food or smoothies you gain points and you get five dollar rewards this is definitely a great atmosphere to enjoy a smoothie you can actually sit down and eat there is social distancing! You can have super healthy food! You don't have to worry about counting the calories it's all already there in the menu for you they make it very easy and very accessible for you to know what you're eating what ingredients are going into your smoothies and into your food this café by all means it's probably one of the best cafés not only is the location on point the staff is amazing the service is quick it's great food very tasteful it is by far hands-down the best smoothie Café I have been to in a long time there is another one on Rivers Avenue I don't suggest you go to that one I would definitely go to the one here in Dorchester they have definitely the best staff smiles on their face and like I said even in a crunch they will get your food hot and on time!!! Keep up the great work guys! read more

I was so excited to see that this location was finally open! I always use the mobile app to order ahead. Once I walked in, I noticed that the store was very organized and clean. My smoothie was waiting for me on the counter. I ordered the sunrise sunset and it was delicious as always. Take note that they are only allowing take out and delivery. No eating inside of the restaurant. I am so happy to have another healthy option in this area! read more

No consistency... my smoothies seem to taste different each time I get them. I always order ahead to prevent wait time.

So sad to write this because I love tropical smoothie but wow this location has some of the worst customer service... the females here act as if your orders inconvenience them and don't even try to look for your order if it was done online.... Today was the third time I've had this issue with the same to ladies working at the front... supervisors need to look at the attitude and productivity going on here... just sayin, highly unprofessional read more

Honestly this is the only Tropical smoothie cafe that I will go too. Even if I'm 30 minutes away. They are always so nice and welcoming. I had an issue with my drink one time and I probably came off a bit snarky if I'm being honest. They treated me with kindness and respect although I was frustrated with the situation. I can't recommend this place enough read more

Quick and easy online ordering, the place was clean and cute. Staff was quick and polite. Smoothie was as ordered and delicious!

I have placed an order over the phone to be delivered to my hotel. I never got my order. In fact, I ordered three times today and I got to tropical smoothie's and that was it. They were not very good. I'm a diabetic remind me to eat the manager, Gray is very good. He's very nice and tries to do everything right. But I have to tell you I feel pretty bad being a diabetic and not being able to eat. I waited on them all day as I try to as I have seen it today, I paid for the meals and Got nothing. The one girl that showed up only brought two smoothies. Otherwise she was useless and not very friendly at all. How can I take from 11 o'clock in the morning to 5 PM to deliver only two smoothies and none of the sandwiches. I ordered three times paid three times and got nothing. I would not want her to deliver me anything again. Would seem to me that she is the type of person that would spit in a persons food. Anyway, aside from the manager Gray, The store is terrible. And on top of that. Another thing this side of town is really a terrible side of town. It's dangerous. The people that live here as soon as I can I want to move very far away from here. Now I come from New York, and I thought things were bad in the old days with robberies thievery, but I have to say that North Charleston is a nightmare. It may look pretty now but it is not. It's dangerous. There's gunshots to go off every day and it's really very sad. The only place that I actually feel safe on this side of town is going to ATP Gun Shop Where I learned how to use a gun for protection and I have never had to pointed at anyone. I know I'm in a couple extra stores here but we are living in crazy times right now. This is 2022 is very sad I thought that moving down south, there would be some peace and quiet and country lands like it was when I was a child back on Long Island in New York. That is ruined also. Anyway, getting back to Tropical smoothie Café if you're looking to get a good smoothie, I just wanna say when it's good it's good and when it's bad and the service is bad, it's god awful. But hands up to God. He is the only thing that has kept me safe so far. Also, this is the worst place to be robbed. I just pray that you sing twice or three times that you're safe and you think about where you're looking to really live I've been here a long time, but my family has all died down here. It's very sad, and they were good people. read more

They really have a good product, but they can't get it together at this location. I ordered two smoothies through the app. Arrived at the store 10 minutes after ordering. Had to wait 20 minutes to get first one then another ten minutes for the second. I got the detox island green and paid an extra $1 for added ginger. There's zero ginger in it. You can taste it easy when it's in there. I also have HUGE ice chunks blocking the straw which means they didn't blend it correctly. When you drop this much $ on a smoothie, you expect it to be right. The young people working there were very nice, but nobody experienced was there. Feels like someone bought the franchise and is hoping it works. Hint: someone has to show the employees how to handle orders. John Tapper would shit this joint down and put everyone in emergency training. read more

My smoothies are always great! But the service is sh¡t. 5-6 Employees in the back a single customer other than myself when I walked in. She was sitting at a table presumably waiting on her own order. I ordered through the app as I always do. After sitting 20 minutes in the curbside parking spot they provide I had to walk in to find out where my damn order was. It's done it's been sitting up on their shelf. Not bagged up not in a drink carrier and these jokers think they deserve $15 an hour. Poor service. Poor management. Entitlement much? read more

Food preparer picks up a mop in between meal orders and does not change gloves. They have got to improve food handling in this store. read more

Tropical Smoothie Cafe in the Dorchester area is a cozy and bright location that serves Caribbean food and mock-tail style smoothies. The seasonal food and drink items change every 3 months - so make sure to get the seasonal items before their gone! The staff is friendly and you always get a refund/replacement for an order that doesn't turn out as expected. Curbside service is essential for busybodies and the online ordering is easy but takes awhile to get your order. As a previous employee, the staff treated me as family and I enjoyed serving people to the best of my ability. However, the customer service aspect of this store can be subpar. Sometimes people would not be asked if they were waiting on an order, or even argued with. Overall, it's a great place to get a quick bite or drink, and the inside of the store is open. Just make sure your willing to wait a bit to be served. Covid protocols include staff wearing masks and a stationary hand sanitizer by the door. Also, make sure to download the app because it offers you many discounts. It's also a great entry level job with some raises. Worth your time if you need to relax a bit! read more

Tropical Smoothie Cafe - Heading to work! - Juice Bars & Smoothies Near Me - North Charleston, South Carolina

Love having a place nearby that serves fresh and fast meals and smoothies. I also really appreciate the organization and cleanliness of this store. This place is definitely my go to for a quick and healthy bite! read more

never a bad experience here foods always good smoothies always good too and the employees are pretty friendly read more

I feel sorry for the business owner of this location. No way this place makes it much longer. Dirty, poor service, and staff lacks motivation and direction. I have visited this location 4 times since they reopened. 1st time was good. Last 3 times were terrible. Sorry but my post COVID patience is over for the non performing restaurants. read more

Ordered a smoothie from the Summerville, SC store at 7:30am after making sure they were open. The door and website said 7am. Made my order tried to walk in and the door was locked. Another customer came by and said they were closed and told they would remain closed until the till was counted. I sat for a few minutes and waited to a point where I could not any longer I need to go to work. I called and told the person who answered the phone that I lost my free smoothie I am sure but I would like a refund on the actual money I spent. Just looked do not see a refund yet. The smoothies here are great but don't expect a early morning quick smoothie before work. You will leave empty handed and disappointed. read more

I tried to give a chance to redeem yourself. I walked up to the store right now, read the sign that says open until 9pm and the store is closed, at 7:47. Lazy ass employees want to close early I guess? What's new. Do not go here this is the most dog sh** waste of your time possible. read more

Food and smoothies were great, customer service very poor. I've been in this location twice and both times felt like I was bothering the staff by being there. No one says Hi, or thank you. They barely make eye contact. It's a shame because like I said, the food and drink are awesome. read more