The service was really slow but their smoothies are so yummy and refreshing. But when I got there everyone seemed to be waiting for a long time and then I joined in the waiting. read more

Stay away from this business. The staff is SUPER Slow and RUDE. On two occasions I have asked for a smoothie with peanut butter and twice I have been told there isn't any. Once I asked for the owner's name and they wouldn't give it to me. Then I called the Headquarters office to speak to the CEO and he never called me back which is why the business is the way it is. Customer Service starts at the top and there isn't any. read more

I ordered a pick up order for a yogurt bowl and they forgot my extra strawberries and blueberries and put no almonds in my bowl either. I feel like the workers are rather rude and don't care for the customer experience. I reached out and complained to corporate to hear nothing back. read more

See all

Had to stop in and get my free birthday smoothie! The service was good. The place was clean and the smoothie was delicious, as always! #Happy birthday to me! read more

See all

My go to drink is the detox island green. With only 190 calories and naturally sweetened with ginger, I don't taste the spinach and kale. It also keeps me full for a long time. read more

Tropical Smoothie Cafe - DETOX ISLAND GREEN® - Juice Bars & Smoothies Near Me - Palm Beach Gardens, Florida

I was surprised by the size of the wrap, bigger then I anticipated. I got the buffalo chicken, with just the right amount of buffalo sauce. I was worried that the chicken would've been tough but it really wasn't. The food came out quick, which was good because I was on my lunch break and didn't order ahead. The detox green smoothie was good, it had enough sweetness for it being naturally sweetened. I spent 16$ which I thought was pricey for a wrap and smoothie but considering the sizes, I guess it's okay and it also came with your choice of chips/fruit. Inside is really cute and clean and there's no outside seating area. read more

See all

I have always loved their smoothies and acai bowls. I tried the new Bahama Mama acai bowl topped with fresh pineapples, strawberries, banana, coconut, granola and a hint of honey. Perfect on a hot/humid day in Florida. read more

Tropical Smoothie Cafe - Bahama Mama acai bowl - Juice Bars & Smoothies Near Me - Palm Beach Gardens, Florida

Rude employees, move slow, wouldn't let me pee when I was about busting out my britches and had purchased food. I highly doubt they "don't know where the key is" so where do you guys go when you gotta go?? Never going back. read more

I've said it once and I'll say it again this is the worst location I have ever been to. I'm pregnant. I'm hungry and instead of just taking my money they said they don't take $50 bills or hundred dollar bills I don't care what the excuse was. They probably would spit in your food. Don't go to this location. read more

Some places are night and day depending on location. I was near this area so I thought I'd pop in for a quick pick-me-up. This one was busy and trash piled up in the back. Cashiers were snacking on their food at the register then going to make smoothies. No hand washing in sight. Lord, I just had to pray extra hard on this smoothie. The location was great; right off the highway, in a plaza with many different shoppes. Parking is not a problem. They probably need to revamp some things in here. read more

See all

I stopped by with my kids after a dentist appt next door and Kiki was great! She made some great suggestions we all loved out orders. I had the turkey bacon ranch sandwich and it was so good that my kids ate most of it even though they "were not hungry" The smoothies were great too. My 11 yr old loved the peanut butter cup smoothie and the mango magic was delicious Thanks again Kiki!! We will be back soon :) read more

I ordered a PB Cup with 2 scoops whey. What I got was an Icy Banana shake. They put the whey in but forgot the chocolate and not much peanut butter and added so much ice that in the end, half of the smoothie was left over in the blender so I got half my whey banana b*llsh*t smoothie. I paid for the extra and tipped as well as was patient all to throw this trash out. I want my money back! read more

Tropical Smoothie Cafe - Sh*t banana smoothie that was supposed to be PB Cup - Juice Bars & Smoothies Near Me - Palm Beach Gardens, Florida

Yea don't eat here, staff needs to be trained on customer service and proper food safety. I work at a restaurant myself as a manager and it's sad to see low quality staff and potentially a manager that doesn't care either. In addition to us getting the wrong order we didn't feel comfortable asking for a refund as the staff was cursing and paying us no attention...hopefully this helps the next person to make the decision no to eat there but if you do just know what you're walking into. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Palm Beach Gardens, Florida

Too bad there isn't an option for negative stars. This Tropical smoothie location is horrible. The staff is incredibly rude and the food is always terrible. I ordered a chipotle chicken flatbread. I would not even feed this to my dog. read more

Tropical Smoothie Cafe - Chipotle chicken wrap - Juice Bars & Smoothies Near Me - Palm Beach Gardens, Florida

See all

Quick and fast service! Great customer service. And the quality ig the smoothie was great as well read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Palm Beach Gardens, Florida

Why would I torture myself by going back into your store for a free smoothie? My kids have gone since to pick up a smoothie they ordered online or maybe the app, not sure which one. Either way they showed up 20 minutes after ordering and proceeded to wait another 35 minutes. Absolutely terrible. read more

Tropical Smoothie Cafe - Two blueberry bliss smoothies. I guess this is their version of full? - Juice Bars & Smoothies Near Me - Palm Beach Gardens, Florida

See all

Great service and smoothies!! Everything was quick and delicious

THE. WORST. The staff quality is as much as you can expect from adults working minimum wage. BUT how does a smoothie place run out of greens?!? Like, no spinach, no kale?? read more

Great service patt and demetri were very kind. They made my smoothie fast and it was delicious. Going to come back for sure.

Literally the worst TSC in the country. Order online it is NEVER ready. Better be ready to wait about 20 min for online orders. Staff always yelling at each other about how clueless the next person is. Wish ZERO stars were an option. DO NOT come to this location. Absolute joke read more

I made an online order at 1:20pm I arrived at 145pm and my order for 2 smoothies wasn't ready. I sent my son in to get the smoothies and he only came out with one. I sent him back in to get the second one and it tasted like they dumped supplement into it. I never got it fixed because by the time I left it was already 215 and we had to be somewhere at 230. Basically I paid and waited for something that I couldn't even drink. So so disappointing read more

Wow, after not being here for ages, I stepped in and almost immediately stepped back out. This Tropical Smoothie joint smells like a musty old sponge, and the poor staff are playing fly swatting champs. I was craving a smoothie and a wrap, but the vibe killed my appetite. Hoping the owners step up their game for the sake of their crew and us hungry customers. read more

It's very mid location slow never a lot of people working and they don't really care to be honest

Great spot for the healthier lunch options! Let me just touch on the wait staff although they seemed pretty young they were very attentive and able to make some solid suggestions from the menu. I was trying to decide on a flat bread 3 great ones I wanted. Chipotle, Cali and the newest one was a Chicken Apple Club. Carolyn and Verlinda suggested I try the Chipotle and Brandi had the Chicken Caesar Salad. This was pretty filling I didn't have room for a smoothie. Don't worry I will be back. My Coupon won't expire until December 2017. read more

Tropical Smoothie Cafe - Chipotle Chicken Salad and Chicken Caesar Salad - Juice Bars & Smoothies Near Me - Palm Beach Gardens, Florida

See all

Staff was very energetic and passionate about there jobs. Was in and out with our order within 5 minutes. Even though there are bad reviews, we gave it a shot because back home there are no tropical smoothie cafes close by and we love to go to one when we get the chance. I highly recommend giving this one the chance and stopping by for a delicious smoothie! read more

Great customer service and we got our smoothies within five minutes of being inside the store. Wonderful experience!

Gerald and demetri are great Paola is wonderful aswell the customer service is definitely there great store you guys

I sat and waited for 45 mins for one wrap!! There are two new girls here maybe they need more help or more training I'm not to sure but this is now my worst spot to go. I kept reminding them I'm waiting on a wrap as they kept giving people who orderd after me there food.... I've never had this issue here and will not be coming back. read more

Went to tropical smoothies at other locations and never had a problem but this was an absolute shit show. I walked in and saw two employees yelling and cursing at each other while they were guest watching and waiting for food. They were very unorganized in the way they assembled their mobile orders and orders for the guest. When guest would come up to inquire about their smoothies the employees would completely ignore them or talk to them in a rude manner. I highly recommend that the store manager or owner come in and re-evaluate the staff he has because in my years of coming to tropical smoothie, I've never seen this. I waited 40 minutes for my smoothie and chipotle wrap and wasn't even offered a refund or at least an apology for the wait. read more

Only one person was actually working while the rest hung around. Others who ordered after us got their food much faster than those that had been waiting for ~10 minutes. read more

Ordered online for a 12:30 pickup. Arrived at 12:30, received our food at 12:50. Absolutely rediculous. Staff your establishment.

I've been to a few different locations in the area and this is by far the worst. They need more or new staffers. I waited 25 minutes for a smoothie. People were waiting an hour for food! They have no idea what is going on! PLEASE SEND PEOPLE TO HELP THIS LOCATION. They were giving out smoothies for people that ordered after me. People were canceling orders and walking out and I wish I did because my smoothie sucked and didn't even taste good. read more

Every time I come here, I over pay, wait forever, and my order gets screwed up. The staff are horrible and the ingredients are subpar. Really need to do yourself a favor and go to 3 Natives next door. So I made a mistake and left this review for the incorrect tropical smoothie. I was intending it for the Jupiter location on Indiantown. I will be certain to leave it for them. However, before deleting my review I decided to visit the Northlake location to see if my experience was any better. It was a better, service was much more pleasant. They still messed up my order, but at least it didn't take an excessive amount of time to be prepared. So I would like to apologize for selecting the wrong location and would to increase my stars from 2-3 for this location. read more

Reached out to company on the website and no actions so far other than this cookie cutter response on Yelp. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Palm Beach Gardens, Florida

See all

I was in the mood for a smoothie on my drive home so I googled smoothie and this place popped up. Decor is really cute and rustic looking. All the food and smoothies looked really good I didn't know what I wanted. The girl at the front was really nice though. I ordered an Island Green Smoothie but I never got to try it. Apparently someone else was given my drink and I ended up with hers. The girl who made the smoothie was honest about it and offered to make me my actual drink but I didn't mind. I just took the other person's drink. What I got instead was the Avocolada and it was really good. I can taste hints of coconut and lime in it. It's also nice and creamy from the avocado. I do want to try the Island green next time. I also ordered a Thai chicken wrap and that was pretty decent too. It came with a choice of chip or slaw. I choose the slaw, big mistake. I shoulda went with the chips. The slaw was literally 3 big pieces of kale, some small old chunks of green apple that were turning brown, and some type of honey mustard dressing just thrown on top. It wasn't even mixed in. It wasnt a slaw. If anything, it was a tiny salad for a mouse inside a souffle cup. The wrap itself wasn't too bad. The flavors were there, sweet, spicy, and tangy. There was some pleasant crunch inside too. Only thing was that I wished the peanut sauce was mixed unto the lettuce. One side of the wrap with the sauce was good. The side with the lettuce was just bland. Like just eatting a dressing-less salad inside a wrap. I may ask for extra sauce on the side next time or something. The wrap itselt was nicely toasted and wasn't too doughy. I'll probably come back to try again but something else, and no slaw. Never going for that again, it was gross and the only reason why I took away a star. Was originally going to give this place 4 stars. read more

The air conditioner in the store wasn't working so they had to keep the door open. That was no problem. The problem that I had was driving 20 minutes home and finding out my sandwich has no ranch when that's one of the key listed ingredients after waiting for the sandwich for about 5 minutes and finding out that it wasn't placed with my drink in the pickup station. When I got home I was upset about the order not being made properly but I became much more irritated when finding out I had no each at home to add on the the sandwich myself. The smoothie was great but the flatbread being made improperly destroyed my mood. read more

Tropical Smoothie Cafe - Chicken Bacon Ranch Flatbread. (Missing ranch) - Juice Bars & Smoothies Near Me - Palm Beach Gardens, Florida

The food is always excellent. It seems as though they need more staff, though. The staff is always running around and behind on orders. I think they need to hire more people! The staff that is currently working there is very kind. read more

I used to love eating here, would come a couple times a week. The last couple months every time I order my food is either incorrect, missing, or so poorly made it was to gross and soggy to eat. The fruit is also always unripe or old. What happened?!? read more

I love a fresh fruit smoothie. These tasted like sugar bomb smoothies - they said it's real fruit but it takes like that sugary fruit mix. I would like the manager to confirm if they add sugar to any of the smoothies? They also don't mix up the ice enough so there are some larger chunks. Also not a fan of the styrofoam cups- really?? read more

I try not to post negative reviews, but all of our food was just so far from expectations that I had to. We were really excited about a late snack at Tropical Smoothie, but based on this experience we definitely won't be back. read more

See all