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    Tropical Smoothie Cafe

    3.0 (2 reviews)
    Open 7:00 am - 9:00 pm
    Updated 2 months ago

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    3.3(67 reviews)
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    I can't bring myself to give them a one star but I will continue to give two star reviews to Panera…read moreeverywhere until corporate gets it through their thick skulls that no one and I mean NO ONE wants to order a toasted bagel with butter TO GO and then get in the car and find hard as a rock butter that they then somehow need to figure out how to get onto the dang bagel. Worse if you are in a hurry and driving somewhere. Forget getting butter on that bagel! The whole idea behind having take out is you TAKE IT OUT AND EAT IT! Some places, including this location, will, if you remember to ask, butter your bagel BEFORE packing it away but it is hit or miss. This seems to be a corporate directive and I've complained to corporate who seems to not care one bit. Every blasted Panera I go to does the same thing with the only variance seeming to be the hard as a rock butter vs maybe a bit softer butter. I mean even if you wanted to butter than bagel you really can't because the butter is solid and impossible to spread. PLEASE PLEASE PLEASE FIX THIS PANERA! BTW, the staff here is FANTASTIC and cheerful and wonderfully helpful. This isn't a knock against them just the way Panera corporate trains everyone. If I have one comment for staff please put the coffee in the dispensers in the same order every day all day. It is seemingly random how this is done and if you come often you get get used to certain things in certain places and then someone rips the rug out from under you and puts the hot water where the coffee belongs. Minor but details count.

    Brother and I were looking for somewhere decent among several other unknown options in a quasi…read moredistant city. I have not been to a Panera I quite a while. Not sure exactly why, maybe too many other options where I do live. Anyway, we decided Panera was it. Parking lot was large, clean and easy to enter and park. Nice outside seating area as well. Entrance to the restaurant was clean and inviting and the display of baked goods in the glass case before us was indeed tempting. I did get two cookies to go for later after lunch. I ordered the half sandwich garden caprese and Mediterranean Chicken greens with grains. I can't decide which was more delicious. The salad had feta. Cherry tomatoes, cucumbers, Red peppers. Salad greens, grains and a lovely blob of hummus also a very nice light dressing. The caprese sandwich was really tasty. Everything on it melded into a party in each bite. I'd definitely order both of these again. Brother completely enjoyed his salad as well. I must digress, we ordered, got the electronic alert device and waited not more than 5-10 minutes for our food to be ready. Pretty darn quick and it was all correct. I will definitely consider going to my local Panera once back home. I actually feel like I've been missing out on some good stuff. Again, not sure exactly why I haven't been to Panera for so long, but as the Terminator says "I'll be back".

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    4.8(56 reviews)
    3.0 mi
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    I like this place. Lots of vegan options. Good coffee. Cute vibe. Friendly service. Affordable.read more

    Food was good, but I had a really bad experience with the service and the manager. I went there for…read morelunch last Friday, (Jan. 9th, 2026) and ordered a wrap and a bottle of beer. I asked if I could have the Mexican salsa sauce instead of Dijon mustard on my wrap. My server behind the bar, , (who is also the manager), said no problem, but there might be a few black beans in the sauce, she made no mention of any extra charge for simply using a different sauce. When she gave my check, she had added $5.50 , just for salsa instead of Dijon mustard . When I protested, and asked her to remove the charge, she refused, and was very rude to me. I didn't use bad language, or behave in a threatening manner. A female friend of hers, who was seated at a nearby table, with two men, joined in, and they both ganged up on me. Since I was using a credit card, I had no choice but to accept the added charge. I told her that what she was doing is a practice called "Padding" a check, to beef up the bill. I asked her if this is how she was trained, and her answer was, "I didn't have to be trained, this is how I do things" . I was in the middle of gathering together my belongings, and putting on my coat, to leave, and she came around the bar to my side, and said, "Let's go, you're not leaving fast enough", (Quote) I left, as soon as I had my coat on. She also said that there was a problem, a few days earlier, when I came in for a quick beer, before catching my bus. Well, guess what that "Problem" was ? The draft beer was totally flat, and warm, and all I did was let them know, and asked for a bottled beer instead. I did what any customer would reasonably be expected to do. Before I left, she told me, "Don't come back ". This is horrendous treatment of a customer, especially coming from a manager. P.S. Jan. 15th, 2026 - I am responding to a few points in yesterday's reply from the business owner to my complaint: 1. She said I was expecting an add on for free. This is erroneous, because I didn't even think of a different sandwich sauce as an "Add-On", which it should not be. 2. Saying I added Beyond sausage to my burrito, which is an "extra charge" Again, erroneous, Beyond wrap is $13.25, and Bean Burrito is $12.95, so it's fair to say that they're both the same price. What I actually ordered was the Beyond sausage wrap, and merely requested the Burrito sauce instead of Dijon mustard. What the manager did was bill me for a Bean Burrito, $12.95, and added a "side beyond sausage", and charged me an extra $5.50 for what was supposed to just be the Burrito sauce, which is not in my opinion a legitimate "Side". 3. Saying that I should have asked if there would be an "Up Charge". It's the responsibility of the server to let the customer know, that there will be extra charge, it's not the responsibility of a customer to ask.

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