Let's face it. If a tow company is involved, it's been a bad day to some degree but Sora's Towing…read moremade this situation smooth and quick. As a fleet admin I deal with towing companies all over the US. This was easily the best experience I've had. They were called to tow one of my fleet vehicles. They notified us quickly, were clear about what they needed to release the vehicle, pleasant, professional and flexible in getting to a resolution of the situation and their rates were reasonable. I can't recommend them highly enough. This is a stellar organization.

Customer Service is excellent. I had my car impounded and the company (especially Liz ) went above…read moreand beyond to keep my stuff secure until I could retrieve my items. Thank you. i miss my car, but it is what it is ...

I was in a hurry and needed my battery replaced. They were able to help me and get my out of there…read morewithin 45 minutes with a new battery. Thank you!

This place is super close to me and convenient so I wanted to give them a chance. I took my Ford…read moreF150 there over the time period of a year several times. Unfortunately, either while my vehicle was there or once I got it back every time there was some kind of ongoing issue that had been caused by them. Ranging from my interior wreaking of cigarette smoke to them breaking expensive parts on my vehicle and expecting me to pay to replace them as well as accepting jobs from me then not having the proper tools to complete the jobs. Wanting to give them the benefit of the doubt and opportunities to make things right I kept taking my truck back and explaining the issues. Eventually, it got to the point to where I was having to pay monetarily and with my time for their mistakes, and I wasn't OK with that. When I explained that what was happening and how they were handling things was not ethical nor professional, their solution was for me to no longer take my truck there. I agreed, but unfortunately that leaves me still dealing with issues that were improperly done by them after I've already paid them Thousands and will have to pay someone else again to fix the issues properly. Don't waste your money!!!

My car got hit while i was asleep and woke up and seen a nightmare. I called around and got…read morerecommended to go to Florence body and towing and Ali and the gang did a great job helping me out and giving me advice on how to go about things far as getting ahold of there insurance. They fixed the bumper on my car and it looks great. If you want great service and great work please go to them they do an awesome job. I highly recommend them!

Have used Florence Body and Frame recently on two occassions in last two years. One was repair fo…read moremy 2021 Lexus that had rear quarter damage. The second was on my classic Sky which was minor work. Service was very good both times. Work was top notch. Highly recommend.

We appreciate the competent service that Bill's has provided for our household for over 20 years…read more The overall inspection and report is very thorough and insightful. The repairs and maintenance they provide has kept my 14-year-old Camry running well. The customer service at the front desk and the skilled mechanics in the workshop are much appreciated.

Warning about Bill's Auto Repair & Towing Service…read more I want to share my son's experience with Bill's Auto Repair & Towing Service so others know what they may be dealing with. My son was in an automobile accident Friday evening. The police called Bill's to remove the vehicle from the scene. We have roadside assistance, but I understand that police can require a vehicle to be removed immediately for safety reasons. When Bill's arrived, the driver said the car was going to their impound lot. My son asked about having it towed elsewhere. He was told that would cost $250 plus mileage, and the driver convinced him it would be cheaper to have the car taken to Bill's garage, where he was told he could pick it up the next day. What he was not told was that the garage would be closed for the entire weekend. When he was finally able to get the vehicle today, his bill was $328.79, including $25 per day in storage fees while the business was closed. They also initially attempted to charge him an additional $100 in mileage because the tow-truck driver had been pulled away from another job at Kings Toyota and wanted to charge my son for the driver's travel to and from that job. After disputing it, that charge was removed. On top of all of this, they would not accept a credit or debit card. They required payment in cash. My issue isn't that a tow company charged for towing and storage. My issue is how this was handled: my son had just been in an accident, was told taking the vehicle to their garage would be the cheaper option and that he could retrieve it the next day, wasn't told they would be closed all weekend while storage charges accumulated, and then faced an attempted additional $100 mileage charge unrelated to towing his vehicle. I would strongly recommend that anyone dealing with Bill's Auto Repair & Towing Service get the full towing charge, destination, storage fees, business hours, and payment requirements in writing before allowing them to take your vehicle.

Our car broke down on 75N near Ft Mitchell. Driver kept us…read moreupdated and ETA, very quickly got car towed to mechanic with no issues. I appreciate it especially since it was after 8pm.

We needed a jump after a long vacation and these guys came incredibly quickly and got us up and…read morerunning. highly recommend.

Tow service charged an extreme amount for a simple service. Took advantage of a kid bc he could…read more Then he refused any form of payment but cash and drove him around to find an ATM but then just left him at a parking lot miles from home. Unprofessional, shameful! The worst part is the local police station uses their services. Don't let them! Refuse their service and find another one. They aren't the only ones out there!

I would give 0 stars if I could .... After having an accident, silver grove motors towed my car…read more After a couple days I go to pick it up and the gas tank is completely drained AND they stripped my car of all fuses. Completely unacceptable and unnecessary given the entire situation. After speaking to a worker there, explaining why I see no reason to do this to my car, I was then threatened that he would call police if I didn't take my vehicle and leave. Please do not ever use this company. Do yourself a favor and go somewhere more reputable.

Very disappointed i chose to use this company after they didn't communicate how long i would be…read morewaiting for a tow truck. I was told time and time again a driver would be there shortly. I waited 3 hours after I had already paid $100 to get my car towed half a mile down the road. Discussed this with customer service and was told I cannot be refunded but "they would look into the issue internally" not fixing the issue I had.

Great service and price! They picked up my car very quickly and helped with dropping it off at a…read morecar shop. The driver,Darron (sorry if spelled the name wrong), was awesome and gave me couple advices. Really appreciate your services and definitely recommend to anyone.

Had a rear end collision a while back, and had heard good things about BAAB, so I gave them a try…read more They gave me a great detailed written estimate and were very helpful and cordial. About a week later I took it in. The other driver's insurance (Progressive) was paying the bill. The insurance company was a little intransigent at first and the two different estimates were way apart, but that was worked out. They did a beautiful job on my 9 year old car and when I picked it up it honestly looked like it had come right out of the showroom. Even washed it good. The customer service was really great and communication was terrific. They have been around for 50 years and it's easy to see why.

I recently took my Tesla to have the rear bumper repaired. Blue Ash Auto Body was terrific. Not…read moreonly was the repair done very well, but they did some extra things at no charge and they completed the work 2 days early. They were completely accommodating in all phases, including working with my insurance company, as well as the car rental company. Their place is clean and very customer friendly and my car was cleaner than it was when I brought it in to be repaired. I highly recommend Blue Ash Auto Body.